---
title: "Worksuite Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Worksuite Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more."
source_url: "https://www.capterra.com/p/152721/Worksuite/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 Worksuite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Worksuite

## What is Worksuite?

Worksuite enables compliant global hiring, seamless international payments, and end-to-end contractor lifecycle management. Our platform provides the complete workforce management solution for companies where contractors are a critical part of the business model. Handle everything from workforce planning and contractor sourcing through onboarding, engagement, payment, and performance management. Maintain visibility across your entire workforce with centralized reporting and analytics on contractor spend, engagement patterns, and compliance status. Scale your contractor workforce confidently with built-in compliance tools and flexible engagement models. Pay contractors in 190+ countries and 120+ currencies while ensuring proper classification and regulatory compliance. Purpose-built for enterprise scale with the security, reliability, and integration capabilities large organizations require.

## What is Worksuite used for?

[Contractor Management](https://www.capterra.com/contractor-management-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Onboarding](https://www.capterra.com/onboarding-software/)

Overall rating

Based on 91 user reviews

Reviews sentiment

Positive

86%

Neutral

9%

Negative

5%

Starting price

$35

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Worksuite alternatives

Highest Rated

[4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (4,322)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (628)](https://www.capterra.com/p/151338/WebWork-Time-Tracker/reviews/)

Starting price

$6.39

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/152721/Worksuite/alternatives/)

## FAQs about Worksuite

Overview

### What problems does Worksuite solve?

Worksuite solves fragmented freelancer and vendor management by centralizing sourcing, onboarding, contracts, profiles, project assignments, communication, performance records, budgets, and payments. It reduces spreadsheet tracking, email follow-ups, repetitive data entry, and uncertainty about availability or compliance. Agencies, HR and legal teams, recruiters, project managers, and organizations coordinating large external workforces benefit most.

Answer based on 58 reviews

Overview

### Which roles and teams benefit most from Worksuite?

Worksuite is most used by resource, crewing, and recruitment managers who manage freelancer pools, onboarding, assignments, and availability. Project, program, and production managers coordinate deliverables and external contributors, while operations and account teams track service work and payments. Directors, CEOs, and owners use centralized workforce data to oversee capacity and delivery.

Answer based on 83 reviews

Overview

### What company size and industries is Worksuite built for?

Worksuite is designed for enterprises managing global freelancers and contractors, while 62% of reviewers are small businesses. It serves creative agencies, media companies, digital publishers, and distributed contract workforces, with reviewer representation highest in E-Learning (12%), Online Media (7%), and Media Production (7%).

Answer based on 90 reviews

Features and Usability

### What are the key features of Worksuite?

Worksuite includes core freelancer management features for talent profiles, skills-based search, onboarding workflows, contractor compliance, and project assignments. It also offers payment processing, invoicing, and approval workflows, plus collaboration through TeamBoard chat, file sharing, notifications, and configurable fields and templates for managing external workforces.

Answer based on 39 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Worksuite starts at $35/month for unlimited users on the Core plan, with Plus and Premium also priced at $35/month. Core includes automated workflows, contract management, e-signature, invoicing, and analytics; Plus adds API access, job posting, request management, and timesheets; Premium adds multiple instances and an SLA.

Answer based on 7 reviews

Integrations

### Which third-party tools and platforms does Worksuite integrate with?

Worksuite integrates with over 20 third-party tools across project management, file storage, finance, and productivity. Cataloged integrations include Airtable, Asana, Basecamp, ClickUp, Dropbox, Google Docs, Google Drive, Google Sheets, Jira, Slack, Zapier, NetSuite, Okta, Pipedrive, QuickBooks Online, Xero, Recurly, Teamwork.com, BetterUp, and Microsoft Viva Engage.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does Worksuite offer?

Worksuite provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, videos provide visual walkthroughs, and documentation serves as written reference material.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Worksuite offer, and how do users rate the experience?

Worksuite offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Many users describe the team as responsive, helpful, and accommodating, particularly during onboarding and urgent requests. However, some report unreachable support, delayed email replies, and unclear guidance for implementation or payment issues.

Answer based on 25 reviews

Team collaboration

### How well does Worksuite support team collaboration?

Worksuite centralizes freelancer information, onboarding, assignments, documents, and payment workflows so internal teams and external partners can work from one shared hub. Small business teams value faster access to records and clearer coordination, while some users find questionnaire customization restrictive and report occasional functionality or interface polish issues.

Answer based on 21 reviews

## Features

AI summary

Based on 4,466 Workforce Management reviews

Capterra reviewers highlight these as the features buyers care about most when choosing workforce management software:

-   **Employee Scheduling** (**58%** of reviewers rated this feature as critical)
-   **Clock In/Out** (**60%**)
-   **Timesheet Management** (**53%**)

Worksuite includes **Employee Scheduling** and **Timesheet Management**, so teams can plan shifts and keep work hours organized in one system. However, it does not offer **Clock In/Out**. Instead, it provides other highly rated capabilities, including **Mobile Access** (**53%**), **Time & Attendance** (**50%**), and **Payroll Management** (**57%**). These features help businesses manage workforce activity from different locations, track attendance records, and handle pay processes more efficiently, allowing teams to maintain visibility into staffing and time-related operations.

Employee Scheduling

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Timesheet Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Time & Attendance

2.0 (1)

300.00% of 1 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

Payroll Management

2.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Billing & Invoicing

4.2 (9)

111.11% of 9 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Document Management

4.3 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Worksuite 125 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Assignment Management: Assign issues and tasks based on availability or required skills
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Client Management: Manage contact details and communication with clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contract/License Management: Track, store, and access client contracts or licenses
- Contractor Database: Easily track all contractor information in one centralised location
- Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Deadline Management: Specify or track the date/time a project, task, etc., is due for completion
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Handbook: Create and share a new employee handbook with helpful information
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- Estimating: Estimate expected cost based on various factors before a project begins
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Management: Create, save, and store files
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Job Costing: Calculate total itemized costs, including initial costs and any changes
- Job Description Management: Create, share, and manage the distribution of job descriptions/duties
- Job Management: Manage and track all job information and associated tasks
- Labor Forecasting: Predict labor requirements based on past and present data/trends
- Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Currency: Manage and handle various international currencies
- Multiple Projects: Ability to handle several projects simultaneously
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Orientation Workflow Management: Create orientation programs for new employees or students
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Prioritization: Arrange tasks based on the level of priority or urgency
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Qualification Tracking: Track certifications, qualifications, and licenses for employees, contractors, etc.
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shift Swapping: Managing and trading shift details between employees
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Sourcing Management: Negotiate best prices and choose the right vendor for various purchases
- Spend Analysis: Review and uncover trends in spending activity
- Spend Management: Track the amount of money spent on a certain product or with a certain supplier
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Supplier Management: Manage all supplier data and operations
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Training Management: Track employee/learner's progression through training programs
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Variable Workforce: Utilize third party services to cover unforeseen labor needs
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing
- Vendor Payment: Process payment to vendor(s) for goods/services received
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.1 (79)

4.1

Based on 79 reviews

## Pricing

Value for money

4.3 (72)

[View pricing plan details](https://www.capterra.com/p/152721/Worksuite/pricing/)

Core

$35.00

Other,Per Month

It includes:

-   Talent Directory
-   Contract Management
-   Project & Task Assignments
-   Invoice Management
-   Automated Workflows
-   Workforce Analytics
-   Custom Onboarding Builder
-   Custom Talent Profiles
-   E-Signature
-   Bulk Uploading
-   Zapier Integration

Plus

$35.00

Other,Per Month

It includes:

-   API Access
-   Job Posting
-   Request Management
-   Timesheets

Premium

$35.00

Other,Per Month

It includes:

-   Multiple Instances
-   Service Level Agreement (SLA)

Value for money

4.3 (72)

4.3

Based on 72 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

ClickUp](https://www.capterra.com/p/158833/ClickUp/)[

Xero](https://www.capterra.com/p/120109/Xero/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (84)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (84)

4.5

Based on 84 reviews

## User reviews

Overall rating

4.3

Based on 91 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(51)

4(27)

3(8)

2(2)

1(3)

Mentioned topic

Recent reviews first, then most helpful

Muhammad A.

Software Specialist

Used the software for: Less than 1 year

### "Simplifying Contractor Compliance with Worksuite "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 4, 2026

Worksuite helps keep contractor compliance and employee management organized in one place. The tracking tools make it easier to monitor progress and stay on top of tasks. Some features take time to learn, but once familiar, the platform is useful and efficient.

Pros

I liked how Worksuite makes contractor compliance and employee management easy to organize in under one place. The tracking tools give clear visibility into contractor progress and key details. It’s simple to keep records organized and stay on top of compliance requirements.

Cons

The learning curve can be a little steep at first, and some features aren’t immediately intuitive. A clearer onboarding guide and simpler navigation would make the experience even better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director, K-12 Publishing Services

Used the software for: Less than 1 year

### "The solution I have been waiting for!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2017

Makes hiring vendors a breeze.

Pros

Easy to use, great customer service, intuitive interface. Met most of the initial needs and their new updates continue to impress.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mara F.

Spanish Interpreter

Used the software for: Less than 1 year

### "Easy to set up Programs "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2025

Pros

Easy to use and set ups is pretty quick nd straight forward. Good interaction with other programs. Nice graphics.

Cons

I didn't have any bad experience so far. Everything is working fine wit my specifications up to now.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Recruitment Manager

Used the software for: 1-3 years

### "WorkSuite - Is it up to scratch?"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 29, 2024

Not good. No customer support. Send an email and await a response. Not acceptable.

Pros

The cost. Inexpensive for a basic database.

Cons

It is a manual system which needs overhauling to suit the needs of contractor management.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Resource Manager

Used the software for: Less than 1 year

### "Database organization"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

August 21, 2023

Fantastic customer service! I could easily book a one-on-one customer support session online and ask questions. I never felt like an idiot asking questions, I was always taken seriously, and everything was explained really well. I feel that the DropBox Sign (previously HelloSign) works really well and I love that I can get an email every time an Agreement is filled out.

Pros

I like that your Customer Service is so responsive and easy to meet with. I never felt like my questions are ever unanswered and I've had several brainstorming sessions via video chat that have been super helpful. I like that I can manipulate the filters to my liking.

Cons

I dislike how the resumes require downloading. I much prefer when they are embedded for a quick view. I now have a work around but it's very frustrating to click the back button and lose your search results. The weird glitch with the "sharing profile" option that made me lose half my database temporarily was a bit panic-inducing. I don't really use that feature (I think I thought it was something else), so it's not a dealbreaker that was just a tough day. I do like that I can change the filters but they can't be used again with the same name, which doesn't help with new versions of a database overhaul. I wish the "Skills" section could be manipulated on our end. For example, it doesn't have all the languages we need to list for our super vendors, so I have to create a tagging workaround. I also wish the "Skills" section was more user-friendly on the user side. I also wish I could make a more elaborate Workflow that could branch a little better. I also tried implementing Zapier with Worksuite and/or SmartSheet but it was too limiting for what I needed to do.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Accounting Associate

Used the software for: 1-3 years

### "Worksuite has given me the ability to focus on other aspects of my job"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 1, 2021

Distributing payments internationally was an issue before using Worksuite. It also speeds up distribution of domestic payments as well. Management of freelancers has been divvied out between several teams and the documentation is automated. The customer service has been generally great.

Pros

The payments system has helped so much. That combined with the ability to integrate with Salesforce has saved me hours of processing time every day. Additionally, automating the onboarding of our freelancers has been so helpful and taken the stress off of me as our company doubled over the past year and our freelancer base multiplied by at least 20. Worksuite has helped me reduce the amount of data entry I do, and allowed me to focus on other things.

Cons

When starting to learn the software it was very overwhelming and complicated. There is a lot to learn and understand about the software and its many intricacies and capabilities. Also, searching through the freelancers in the onboarding page is very difficult and I sometimes have to scroll through 100's of freelancers before I find the one I'm looking for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Expert Network Program Lead

Used the software for: 1-3 years

### "Overall, the Shortlist team has exceeded my expectations! I look forward to my interactions w/ them."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2017

\-Effective process techniques for recruiting, onboarding, growing, and managing our network of partners -Enables our business to scale

Pros

\-The Shortlist software enables us to do our business and be successful -User interface (UI) is intuitive to use -Friendly and personable customer support, they want to help us grow (awesome!) -Open to accommodating and exploring our needs (e.g. updated search functionality based on our needs & feedback) -Shortlist team has the technical capabilities to support our industry-specific needs -Most of our users accept and fill out their profile in <24hrs of us sending the invitation (Indicates this process doesn't take too much of their time and is easy to work through)

Cons

Not much to note here, but I'll get into the weeds so I can provide constructive feedback: The process for adding a partner to multiple groups can take a little more time than I would like. Besides that, setting up a partner profile takes a minimal amount of my time, which I value.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

VP, Global HR

Used the software for: Less than 1 year

### "Helpful automated workflow tool"

5.0

June 21, 2023

Transparency, automation, consistency in process

Pros

Coming from a decentralized, non-automated process to worksuite has been VERY helpful for our team. The team needs the transparency and automation to be the most productive/efficient.

Cons

There are a few views that feel unnatural and I dont quite know how to navigate or find the same information 2x, but I know that the info is there, but I just need to search sometimes...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Growth

Used the software for: Less than 1 year

### "Super customizable, perfect for our unique business needs."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2021

Obviously the platform itself is great, but if we're being honest - a great product is nothing without a great team. We are lucky enough to have \[SENSITIVE CONTENT\] as our Solutions Architect and he is great at listening to what our actual needs are and then instantly and effortlessly piecing together what the strategy and execution would look like. You can literally see his brain working as you explain the different paint points that you are trying to solve for. Side note: I've had the pleasure of dealing with \[SENSITIVE CONTENT\] as well, he was equally brilliant and on top of things. If you ask me, the Worksuite team is definitely hoarding all of the top talent.

Pros

Worksuite doesn't do the "one-size-fits-all" approach. Nearly every feature is developed in such an easy-to-use, yet highly customizable way that it's kind of mind blowing. At the moment, we utilize their platform for automating a large part of onboarding for each of our independent contractors (think gig economy), and then maintaining compliance. I can see us utilizing more features as our needs increase which is another thing that makes this platform a huge plus. Moving our processes to Worksuite was a strategic move that will make scaling a piece of cake.

Cons

It would be nice if we were able to have a kanban/ board type of view for managing workflows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Senior Editor

Used the software for: 1-3 years

### "Worksuite serves our purposes well"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 21, 2023

Pros

The design is clean and easy to navigate.

Cons

Integrating with our payroll process could be a bit easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/152721/Worksuite/reviews/)

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