# Page 3 | Worksuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Worksuite the right Workforce Management solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152721/Worksuite/reviews --- Worksuite 4.3 (90) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 10th, 2026 # Page 3 - Reviews of Worksuite ## Showing most helpful reviews Showing 51-75 of 90 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ML Maria L. COO Consumer Services Used the software for: 6-12 months ### "Worksuite Review" August 14, 2023 4.0 Pros Ease of use! The product is simple to user from both the administrator and the user experience. Cons I wish i didn't have to manually add a task for reach new contractor and they were added as an option instead through onboarding. Review Source Response from Worksuite August 18, 2023 Thanks so much Maria for the kind review! We're happy to hear you're finding Worksuite easy to use. Regarding the automated task creation for onboarding new contractors, this is totally possible! We can help you set this up. Our team will reach out to you to walk through it. Thanks again! ED Eric D. Director Professional Training & Coaching Used the software for: 6-12 months ### "Worksuite great for contractor management" July 6, 2023 5.0 Pros Customer support is very responsive. Allows for end-to-end contractor management, from onboarding to payments to task assignment. Cons Some of the functionality takes some getting used to in terms of understanding how it works, but I wouldn't say it's much more difficult than other software platforms. Reason for choosing Worksuite The functionality is versatile enough to fit our business' specific needs. Other platforms were too rigid. Review Source Response from Worksuite July 11, 2023 Thank you Eric for the kind words, it means a lot! We're so glad to hear your team is managing contractors more efficiently with Worksuite. Please feel free to reach out to our team anytime with help on some of the more nuanced functionality. We're here to help! DN Dave N. Production Management Events Services Used the software for: Less than 6 months ### "Really useful piece of software / app for our industry " June 27, 2023 5.0 Very impressed Pros Central place for our Freelancers to update and upload latest information to help manage IR35commitments , contact database and availability Cons we only use a small part of its functionality Review Source Response from Worksuite June 30, 2023 Thanks so much for the kind review, Dave! We're so happy to hear you're finding Worksuite useful, especially engaging contractors at scale in compliance with IR35. Konrad and the team are excited to help your organization unlock even more value from our other features, too! AN Antoine N. Sr. HR Business Partner Online Media Used the software for: Less than 6 months ### "Worksuite" July 12, 2023 5.0 Logjam on contracts and payment seem to be improving. Pros Ability to organize contingent workers and see clear process stages, ask questions, share feedback, and get clarity to realize solutions around contracts and then sign those in a central place is an amazing tool to have in place. Cons No option to extend contract without having to submit an entirely new request. A click to extend that allows you to keep the same terms and forward to legal for an addendum without waiting would be great. Review Source Response from Worksuite July 13, 2023 Thanks so much Antoine for the kind words! We're so happy to hear you're getting value and organizing your contingent workforce more efficiently. Re: one-click contract extensions, stay tuned! We've got something really exciting in the works for that exact use case. CJ Christopher J. Owner Photography Used the software for: 1-2 years ### "Impressed over and over again" September 1, 2020 5.0 The Shortlist team has gone above and beyond many times. Most recently I had a few urgent questions that I needed answered and Soobin Kang personally called me outside of typical business hours and made sure I got everything I needed figured out. He continues to check in and make sure that my experience is nothing but the best. The product is amazing, but the customer service is even better. I can't say enough great things about the Shortlist team. Pros It is like a dream come true. I needed a product like this for many months and finally decided on Shortlist. Shorltist is everything I needed from a contractor management software. they keep improving and listening to their customers and I am always impressed. Cons The cons, not many cons here. The only thing I would say is its so secure that sometimes It can take a little bit to log in if you forgot your password like myself:) But I ultimately look at this as a positive as Shortlist is holding lots of sensitive information. So security is a huge plus. Review Source NB Nate B. Editorial Manager Publishing Used the software for: 6-12 months ### "Shortlist is great and getting better!" August 15, 2018 4.0 Customer support and the rest of team at Shortlist have been great to work with. They have followed through constantly to make sure the system is working for us and are quick to turn around any requests or answer any questions. Great customer experience! Pros Shortlist is user-friendly and has a lot of nice features that help me better manage my team of freelancers. I like that freelancers can set up their own profiles and set their availability, so I know at a moment's glance who will be best for a particular project. Cons Shortlist does have limited reporting and project-tracking features. I believe the team is constantly heading feedback and working to add new features though, which is reassuring. Review Source Response from Worksuite August 20, 2018 Hi Nate, Thanks a lot a lot for your review! We recently launched a very extensive reporting module, We will make sure to reach out to you shortly to demonstrate this to make sure it matches your needs. Thanks again, Martin AH Aimen H. Senior Advertising Operations Manager Airlines/Aviation Used the software for: 1-2 years ### "Worksuite review" August 14, 2023 3.0 Pros Managing resource and tasks in one place is very useful in Worksuite Cons Reporting can be quite difficult and restricted, also the limitations on users is a challenge for us Review Source Response from Worksuite August 21, 2023 Hi Aimen, we're glad to hear you've found it useful to manage resources and tasks in one place! We're proud to have helped your team save time and costs when managing your global content team at scale. In terms of reporting, would you be up for a discovery call to learn more about how we can help make improvements here? I'd love to show you how to get the most value out of our Reporting features. Thanks for the feedback. - Konrad TW Tony W. Account Manager Media Production Used the software for: 6-12 months ### "The premise of the platform is great - the aesthetic design and functionality sometimes lacks." October 30, 2017 3.0 The ability to share curation with our talent pool across our various internal stakeholders. Pros That we can have ratings, reviews and contextual information about our talent pool. It makes curating our talent much easier. Cons The design feels a bit dated and the functionality fails sometimes. It feels like a product that is very much still in development and lacks polish. Also, we have not used the Project RFP/RFP functionality as much as originally anticipated - although that is not necessarily the result of the software. However, the lack of flexibility in modifying questionnaires feels clunky at best and downright annoying at worst. Review Source LF Louise F. COO, APAC Marketing and Advertising Used the software for: 6-12 months ### "Highly recommended" September 7, 2018 5.0 We managed to bring our APAC freelance team onboard (over 400 individuals) within a three month period. This enabled us to align all documentation, share resources, identify gaps, distribute work in a much more efficient and organized manner. The whole experience with the Customer Success team was a huge positive! Solution focused, responsive and overall an incredibly nice team to work with. Pros User friendly, great customer support, provides innovative business solutions. Being able to see our freelance talent's portfolio in one easy-to-use platform was such an advantage for our teams to ensure the right talent was engaged. Cons I would love to see more reporting functionality - but I know it's on the way - once that is in place this is a brilliant software for any company to bring on-board to manage freelance talent Review Source AB Averi B. Accountant Entertainment Used the software for: 6-12 months ### "Good" July 6, 2023 5.0 Pros good for organization and storing documents Cons Easier navigation and ability to locate documents better Review Source Response from Worksuite July 11, 2023 Thanks so much Averi! LX Lily X. Sr. Manager, Brand Incubation Cosmetics Used the software for: Less than 6 months ### "Great Team, Product, and Process! " April 15, 2020 5.0 The overall experience with shortlist was excellent! \[SENSITIVE CONTENT HIDDEN\] were great communicators and was very responsive to my requests. The team was a joy to work with. I had requested a calendar feature as part of my POC, and the team spoke to their product team to make it happen. Pros The onboarding feature was the most impactful. At our company, we used Shortlist for vendor onboarding and the team helped us developed our first proof of concept. The feature helped streamline our onboarding process for new vendors in a very user-friendly way. This feature received great feedback from various teams in the organization. Cons Shortlist had many great features that we requested for. If I have to name a con, I wish there's more flexibility in customization. Reason for choosing Worksuite It was our cheapest option for pilot testing. Going with Shortlist also has benefits in these areas: easy maintenance, great local team in SF, semi-customizable front-end, has a lot of a-la-carte features we needed for POC. Our only concern was if the platform will be around 5-10 years from now, but Shortlist seems to have some great traction with over 70,000 users and clients like L'oreal and Microsoft. Review Source KW Katie W. Asst. Ghostwriting Manager Publishing Used the software for: Less than 6 months ### "Worksuite Review" August 10, 2023 4.0 Pros Worksuite is easy to use and figure out. Cons There are occasionally issues with requests and projects/ people not being able to see what is sent out or see attachments. Sometimes there are formatting issues that are impossible to fix. Review Source Response from Worksuite August 14, 2023 Thanks so much for the review, Katie! Please feel free to bring this up with your dedicated Worksuite account manager and we'll help sort out any bugs re: formatting and attachments. Appreciate your feedback as we work hard to make the product better every day. VR Verified Reviewer Global Resourcing & Strategy Manager Computer Networking Used the software for: Less than 6 months ### "Great tool to manage your partners!" October 22, 2018 5.0 The team have been excellent and really accommodating to our requirements. Using Shortlist will allow us to better manage and engage with our Partners but it will also impact our internal teams giving them the visibility needed and helping them to deliver for our customers. Pros Firstly it's so simple to use. I also love the fact that unlike a lot of systems, it's so customisable which will be important to a lot of companies. Cons Still in implementation so nothing so far Review Source VR Verified Reviewer Storyteller Used the software for: 6-12 months ### "Shortlist fills a gap for contractors that has been long overlooked." July 17, 2018 4.0 Pros Shortlist's focus on 1099 contractors is a welcomed addition to the world of management systems. The concept is pretty solid, but execution still needs work. Cons Shortlist relies upon a third party payment processor called Qwil and this can make invoicing and payments a bit difficult. The invoicing system is pretty limited and the site is not mobile optimized, nor do they have a mobile app. Review Source OL Olivia L. Product Manager E-Learning Used the software for: 6-12 months ### "Worksuite Review" July 10, 2023 3.0 Pros Meets our business needs. Gives us a good database to store out contract workforce and makes hiring from that database easier. Allows us to automate payroll management, contracting, and onboarding. Cons Can be sort of clunky. Sometimes it takes a lot of clicks to do something or save information. Some bulk features that we need are not there. Review Source Response from Worksuite July 12, 2023 Thanks so much for the honest review Olivia! We'd love to learn more about which bulk features you're looking for, so we can improve the experience for you and save your team more time. Would you be open to sharing more detail via email? Appreciate your feedback. AP Alessia P. Talent Acquisition Specialist Events Services Used the software for: I used a free trial ### "Very comprehensive and great customisation possibilities " August 4, 2023 5.0 Pros The details of the database, the wide range of customizable functions and the professionalism of the implementation support Cons Some things are not super intuitive and require the support of the implementation team to be actually set up Review Source Response from Worksuite August 7, 2023 Thanks so much, Alessia for the kind review! It means a lot. AR Allen R. CEO Education Management Used the software for: Less than 6 months ### "Too expensive. clunky. contractor's complained" September 7, 2021 1.0 We tried it. and let it go. It was too frustrating/expensive and we realized we could make our CRM do all the most important features of project management and not spend any more money on it. Pros the best thing was contractors always knew how much they'd get paid at any give time for any given project. Cons It was expensive. $3/contractor - even if you were only paying $30.00 - Also, there were huge delays between submitting payroll and contractors receiving their money. Reason for choosing Worksuite We originally tried it from a recommendation from a colleague, but after many months we realized it wasn't working for us. Review Source MM Michael M. Managing Director Telecommunications Used the software for: 6-12 months ### "On-boarding " August 6, 2018 5.0 The platform has integrated into our business very well and has saved us a ton of admin. Most of all the customer service experience has been amazing and we are very happy with our relationship with the Shortlist team who are always on hand to solve any problems! Pros The software is very easy to use which makes it easy for the operatives that work for us to understand the functionality and complete their on-boarding with ease! Cons Although the software is very customisable. There are a few features our company didn't need and we would have like to have had them removed. Review Source Sam P. Vice President of Marketing Operations Used the software for: Less than 6 months ### "Total satisfaction from the start." December 12, 2017 5.0 Pros Intuitive, easy to use, respectful of the actual needs held by those buying the tool. It actually solves the problem I had, and it allows me to go places I wasn't sure I could when solving the vendor management problems with which I was struggling. Review Source Response from Worksuite December 13, 2017 Thank you Sam! TC Todd C. Account Manager - Operations & Finance Events Services Used the software for: Less than 6 months ### "Shortlist Review" August 3, 2018 4.0 We use Shortlist as our supplier, venue and freelancer database allowing the team to search based on country of operation, experience, industry and many other factors. Suppliers upload all relevant insurance and marketing documentation when they on-board to help the team make decisions and reduce email traffic in the planning stages. Post event the team review the suppliers helping the rest of the team make better informed decisions during the next search. Pros The software is incredibly intuitive and requires very little training. The layout is user friendly and is structured to get search results as fast as possible. Very editable on-boarding templates to suit different suppliers and freelancers. Cons Like all platforms there are pieces that need changing to suit our business, Shortlist have worked very hard to make developmental changes for us and continue to do so. Review Source TT Tonya T. Founder/CEO Staffing and Recruiting Used the software for: Less than 6 months ### "Great Product" November 23, 2021 4.0 Pros I like the functionality of the software. It's met all of our needs. Cons The one con about the software is that once everyone is onboarded their information stays on the all stages page. It would be great if that page would be blank once an individual or group has completed all of the onboarding stages. Review Source JN Jennifer N. Marketing and Advertising Used the software for: Less than 6 months ### "I love Shortlist! Great Features: Versatile and Easy to Use!" September 12, 2017 5.0 Pros I use Shortlist.co to screen, contract and source out my freelancers in my promotional marketing agency. The app is extremely versatile and easy to use. The set-up was tailored (somewhat) for my marketing company. I am very happy with the software and when there is a concern or issue, customer service was very quick (via chat and email) to respond. Cons They do not have a mobile yet. I am being told it is coming soon in 2018. It's difficult as most of my users are on mobile and I am ecstatic for the launch of the mobile app. Review Source BB Brittany B. Creative Resourcing Partner Telecommunications Used the software for: 6-12 months ### "A great tool for viewing creative portfolios" December 7, 2021 4.0 Pros My favorite thing about Worksuite is the ability to view creatives by their portfolios. I also enjoy the ability to group freelancers based on skills or genre and add them to a list that's easily viewable for the person requesting the talent. Cons I do think that the interface could work a bit smoother - sometimes workflow is a bit clunky. Review Source Angela F. Used the software for: Less than 6 months ### "One of the best Freelance Management Systems out there!" April 20, 2016 5.0 Shortlist.co is a very easy to use system for managing all my freelancers and external workforce. The functionality and features allow me to find, hire and manage freelancers, vendors and contractors much quicker and easier than before. It also allows me to track each worker’s performance history, which is fantastic when comparing partners to rate and award. I can easily plan projects and manage my budgets within the platform which is incredibly useful. What I like most is that I am able do all of this within one hub. Highly recommend signing up to this platform if you work with freelancers and contractors! Review Source MS Matthew S. Senior Project Manager Events Services Used the software for: 1-2 years ### "Excellent piece of software" April 30, 2020 5.0 Pros Ability to easily search our third-party collaborators, request information from them, and keep our relationships up to date Particularly helpful for signing documents and keeping supplier information accuate Cons Sometimes the structure could be a bit rigid if we wanted changes Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.