# Filestack Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Filestack the right Content Management solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152728/Filestack/reviews

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Filestack

4.6 (35)

[View alternatives](https://www.capterra.com/p/152728/Filestack/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Filestack

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

BD

Bruno D

Chief Software ArchitectComputer Software, 11 - 50 employeesUsed the software for: More than 2 years.

“It was pretty straightforward to integrate with their APIs, and their conversion quality was good.“

November 16, 2020

## Showing most helpful reviews

Showing 1-25 of 35 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chris C.  
Head of Product  
Real Estate  
Used the software for: 6-12 months

### "Not just a file uploader but a very easy way to add some cool uploading capabilities to your app"

June 15, 2018

5.0

Time to market without having to build our own file uploader. Also, the full thought out file uploader features that were available from Filestack were a big benefit it allowing us again to go fast and get the features we wanted and needed and not have to spend our resources building it. Plus the opensource code out there is never as good or have as many features.

Pros

Like that it is very flexible in that you can use their storage or your own AWS bucket or another service to store your uploaded files. They offer CD and file transformation. The fun part about the uploader is the control you have over it and the integration with 3rd party providers like Google, Instagram, Facebook, and others. It will also allow you to upload more than one file at a time. It's a very easy service to integrate with any app. We use it on mobile and web and Filestack is always quick and easy for customers to use.

Cons

The CDN and Transformation can get expensive if you have a highly trafficked site so you really have to think about how you use them. The reporting is fine for our company but some might find it lacking.

Review Source

SR

Silvia R.  
HR Assistant  
Environmental Services  
Used the software for: 2+ years

### "Amazing CDN software for all sizes of organisations."

December 18, 2024

4.0

Filestack has enabled us to easily manage and handle multiple files and integrate the system into our other platforms.

Pros

Ease in uploading files using the software seamless integration with existing customers management systems.

Cons

Pricing of the software is a major challenge especially for developing businesses like our organisation.

Review Source

BD

Bruno D.  
Chief Software Architect  
Computer Software  
Used the software for: 2+ years

### "Good functionality, but disorganized business"

November 16, 2020

3.0

We used FileStack for our file conversions, and the service quality is good. But the lack of an insights dashboard made us switch.

Pros

FileStack got us started quikcly with our file conversions. It was pretty straightforward to integrate with their APIs, and their conversion quality was good.

Cons

They don't have a dashboard for the file conversions. As a result, you need to 'trust' them about how many conversions you made with them, and on which files. We had several issues where they overcharged us for conversions we did not make, and after review they realized they'd had a problem on their end.

Reason for choosing Filestack

Video conversions

Review Source

VR

Verified Reviewer  
Marketing Manager  
Accounting  
Used the software for: Less than 6 months

### "Versatile File Handling with a Pricey Scaling Model"

September 16, 2024

5.0

Pros

Seamless and versatile file handling capabilities

Cons

Its pricing model can become expensive as usage scales up

Review Source

JP

Joel P.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Great but Watch Out for Fees!"

October 4, 2022

4.0

The product has been great minus down time and stability issues. They will also tell you to upgrade to a higher service level if you have clients outside of the USA using the service.

Pros

Great for managing uploads and simplifying the process or transforms and multi-file uploads.

Cons

No way to delete files easily. Currently we have 500k files we need deleted and are being billed an extra $500/mo for files we don't want. Good luck getting help. They will give you an excel document to say go delete them with. A simple fix in the UI but they won't since it probably makes them money.

Review Source

Christian K.  
Programmer Analyst  
Computer Software  
Used the software for: 1-2 years

### "Comparable to the competition"

July 3, 2022

4.0

I’ve used Filestack in the past for different web development projects upload storage. I have a few still using them, but have mostly moved away from them since they removed the free tier.

Pros

Super easy to use API and SDK for developers as well as admins setting up the product.

Cons

The cost is always there - removing the free tier option a few years back wasn’t a great move for entry-level customers.

Alternatives considered

[Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[Box](https://www.capterra.com/p/148766/Box/)[Cloudinary](https://www.capterra.com/p/135074/Cloudinary/)[Amazon CloudFront](https://www.capterra.com/p/228455/Amazon-CloudFront/)[ImageKit.io](https://www.capterra.com/p/171698/ImageKit-io/)

Review Source

VR

Verified Reviewer  
Co-Founder/CEO  
Computer Software  
Used the software for: 2+ years

### "Great all-in-one file management"

May 4, 2018

5.0

Pros

We use Filestack as a file uploader in our web and iOS apps. It works as promised. It's reliable and easy for our users to manage.

Cons

It feels expensive for what it is, but I haven't found a less expensive solution. It is certainly less expensive than building/maintaining the same features ourselves.

Review Source

VR

Verified Reviewer  
Assistant Producer  
Broadcast Media  
Used the software for: 1-2 years

### "The Best Way to Share and Improve Files"

March 27, 2019

5.0

Pros

This product was great for sharing and improving files quickly and effectively. We were able to share big files as well as receive small ones and improve them to make them better. No other product was able to share and improve files like Filestack and it improved our workflow greatly.

Cons

This product was tricky to navigate at first, but is easy to understand and the finished product is worth figuring out the program.

Review Source

Nicholas W.  
Founder  
Automotive  
Used the software for: 2+ years

### "Promising product, poor customer service"

September 27, 2018

3.0

Pros

The javascript plugin is easy to integrate, and makes it very simple to add uploads to your website. It is also nice that the upload is stored on Filestack's CDN so you do not have to copy it.

Cons

There have been issues, and the customer service team has been completely unresponsive. I do not get the sense I am dealing with a company that cares about it's customers and I cannot in good conscience recommend them.

Review Source

JB

Jeremy B.  
Technical Support  
Computer Software  
Used the software for: 1-2 years

### "Our company loves filestack"

March 27, 2019

5.0

We actually recently found Filestack and it seems we will be keeping this one! Our company prefers this to some of the other free alternatives. The support staff is great and they've made it simple for a company to quickly implement this product. Great work guys!

Pros

\- multiple devices are supported - convenience of the cloud - great prices - training and support is offered - easy to use

Cons

\- i think we found a winner with this one, no cons come to mind

Review Source

Miguel G.  
Integration technical  
Telecommunications  
Used the software for: I used a free trial

### "Pilar de archivos "

January 23, 2023

5.0

Pros

Puedes subir un bloque entero de ficheros y demas tiene periodo de prueba

Cons

El precio es bastante caro, por lo demas no encontre fallos de la herramienta

Review Source

DP

David P.  
  
  
Used the software for:

### "The Go-To File Management Solution"

December 7, 2016

5.0

Filestack is a staple for any project I start. The ease of integration and powerful features make it a must-have solution.

Review Source

VR

Verified Reviewer  
Administradora bbdd  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Reseña filestack"

February 1, 2023

5.0

Experiencia muy satisfactoria, lo recomiendo totalmente

Pros

Lo que más me gusta es la seguridad de mis datos

Cons

Nada, lo uso porque no hay nada que no me guste

Review Source

CB

Chris B.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Very happy with Filestack, going on three+ years now..."

February 14, 2017

5.0

We're very happy with the usage of file stack, and have been using it for well over three years now without any significant issues and a very high reliability rate. This is one of those cloud services that we have really appreciated having access to.

Pros

Ease-of-use

Cons

File limitations

Review Source

JS

Jason S.  
CEO  
Internet  
Used the software for: 2+ years

### "Excellent Web Developer Tool"

January 26, 2017

5.0

If you upload files, Use FileStack. That's really all there is to say! It's just a no-brainer that removes a bunch of future headaches. It's easy to setup, gives users the options they need.

Pros

Easy Setup

Cons

Potential cost for large upload volume

Review Source

YS

Yaakov S.  
CTO  
Education Management  
Used the software for: 2+ years

### "Great service"

December 7, 2016

5.0

All APIs should be as simple and seamless as Filestack's. We spent less than 20 minutes integrating their service, and things have been humming along nicely ever since.

Pros

It's simplicity. We've spent almost no effort on integration.

Cons

Their script download used to fail on occasion. We haven't had this problem in a while.

Review Source

SL

Steve L.  
IT Manger  
Retail  
Used the software for: 1-2 years

### "Out of sight, out of mind."

December 7, 2016

5.0

The software works flawlessly. We utilize it to store images customers upload to put on our custom-made products. A lot of software I've dealt with has downtime and is buggy, but filestack has been easy to implement, easy to use, and hassle-free.

Pros

Ease of use and implementation

Cons

Quantity limits

Review Source

JK

Jared K.  
Cofounder  
  
Used the software for: 1-2 years

### "Very easy to adopt. Helped us quickly get file uploading added to our product"

May 31, 2017

4.0

Pros

The out of the box integrations are terrific. The product is quick to implement. Out of the box it just worked.

Cons

Customer service: To date I have not received a response to any support ticket I have ever opened. It took us 2 years to run into an issue with the product, which is positive. Yet now that we have hit some issues we have been unable to get help with any of our questions.

Review Source

BL

Ben L.  
CTO  
Real Estate  
Used the software for: Less than 6 months

### "amazing functionality effortlessly delivered"

December 7, 2016

5.0

The integration is a breeze and the functionality is amazing. We originally implemented our own file uploader for images and it worked, but as our needs expanded the development effort to support new requirements took on a life of its own. As a development manager, this was a huge red flag because uploading files were becoming a distraction and was sapping time away from other objectives. When we found Filestack, we completely replaced our image uploading in a day. We then replaced our document uploading a day later. Finally, we replaced our image tags with the responsive image rendering feature. With hindsight being 20/20, we should have never bothered to implement even the most simple file uploader. By using Filestack, we are accelerating development of new features involving media files because Filestack puts the functionality we need within immediate reach.

Pros

the integration with simple javascript includes and hands-off approach to file storage.

Review Source

JD

Joseph D.  
Web Developer  
Internet  
Used the software for: 1-2 years

### "Filestack review"

December 7, 2016

5.0

You guys have a really good product. I was a paying member for a while. I used your product mainly on my node js websites because I was new to node js at the time. Currently, I'm working with the PHP coding language. I know how to properly store the photos locally using PHP. That's the reason that I'm no longer a paying member, but that could change in the future if I go back to node js.

Pros

I like that it's easy to get started.

Cons

The bad thing about this product is that this product is mainly for developers and a developer will eventually figure out how to store images for free online.

Review Source

RA

Refael A.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "Eliminated my need for file handling code in web-apps"

February 14, 2017

5.0

I run a small software shop, and we build small to medium web-apps. Every each one of those require some sort of ad-hoc file uploading. By using Filestack, we were able to remove 1500 lines of code, and 3 dependency modules. We got the crop and other image manipulation for free (which we could add as billable features ;)

Pros

0 backend code. 1 line client side.

Cons

Need for proxy behind enterprise firewalls. Cost.

Review Source

jR

jayadev R.  
Senior Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Offer good quality"

February 2, 2017

5.0

We were using file stack for more than a year and it has been good experience. Never had any major issues.

Pros

Multiple Gateways Ease of use

Cons

Bit on the costly side

Review Source

TL

Tim L.  
Lead Developer  
Computer Software  
Used the software for: 6-12 months

### "We love FileStack"

February 14, 2017

5.0

FileStack has made providing connection to cloud sources for uploads very quick and easy. We were tasked with developing something similar which would have taken a ton of time and money, and wouldn't have turned out nearly as good. We are excited to experiment more with that FileStack has to offer.

Pros

Ease of use

Cons

Sometimes gets blocked by firewalls

Review Source

AP

Andreas P.  
CTO  
E-Learning  
Used the software for: Less than 6 months

### "Overall good"

December 7, 2016

4.0

The experience is good. Sometimes your popup renders very slow, at the customers think that it is our fault. Don't know if it is because of your CDN or something. It seems like it is the first time one downloads the script, without browser cache.

Pros

works good

Cons

sometimes loads slowly

Review Source

CR

Chris R.  
None  
Internet  
Used the software for: Less than 6 months

### "File sharing at its best"

April 14, 2019

3.0

This software is a great tool for those who wish to bring all of their business documents and files to one, central place.

Pros

As a whole, this software enables you to share files from a variety of places, including DropBox. This is great news for businesses with differing methods of file sharing and uploading as it brings everything you and colleagues want to share to one place.

Cons

I have not had any problems with the software so far.

Review Source

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