--- title: "Oracle Commerce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Oracle Commerce Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/152735/Oracle-Commerce-Cloud/" page_type: "product" language: "en" --- # Oracle Commerce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Oracle Commerce ## What is Oracle Commerce? Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels. The solution provides capabilities for B2B and B2C commerce, configure price quote, subscription management, and content management on one platform. ## What is Oracle Commerce used for? [eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Oracle Commerce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.oracle.com/&name=Oracle Commerce) ## Oracle Commerce Overview Updated August 2026 AI summary Oracle Commerce equips businesses of all sizes with cloud-based eCommerce capabilities, including CRM, catalog and order management, shopping cart, and multi-channel marketing. Notable options like content management, kitting, and multi-store support address complex online selling needs. With mobile access and SEO management, the platform helps organizations run digital storefronts across web and mobile channels. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Oracle Commerce 3.8 (4) VS. [4.2 (1,327)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price Contact vendor Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (4) Ease Of Use 4.0 (6,194) Value For Money 3.0 (2) Value For Money 4.1 (5,115) Customer Service 4.0 (3) Customer Service 3.9 (4,896) ## Oracle Commerce alternatives [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,712)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,051)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,771)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) Highest Rated [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.6 (3,418)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143461/Squarespace/) ## FAQs about Oracle Commerce Overview ### What company size and specific industries is Oracle Commerce built for? Oracle Commerce is designed for small, medium, and large businesses that need cloud-based e-commerce tools for web stores, social sites, and mobile applications. It suits organizations across industries that sell online and want search engine optimization support for their digital commerce channels. Features and Usability ### What are the key features of Oracle Commerce? Oracle Commerce offers CRM, catalog management, content management, and order management for handling customer data and commerce operations. It also includes shopping cart, kitting, multi-store support, mobile access, multi-channel marketing, and SEO management for managing storefronts, promotions, and product discovery. Getting Started and Support ### What customer support options does Oracle Commerce offer? Oracle Commerce provides chat support for customer assistance. No reviewer feedback about support experience is available here, so only the listed channel can be confirmed. Users seeking help can contact support through chat for product questions and issue resolution. ## Features AI summary Based on 8,654 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**48%** of reviewers rated this feature as critical) - **Data Security** (**55%**) - **Order Management** (**47%**) Oracle Commerce includes **Order Management**, which helps businesses track purchases, process fulfillment, and manage the customer buying cycle more efficiently. However, it does not include **Website Management** or **Data Security**. Instead, it offers other important capabilities that reviewers also value, such as **Shopping Cart** (**46%**) and **Mobile Access** (**45%**), providing teams with tools to support online purchasing and manage store activity from mobile devices, helping businesses maintain sales workflows and improve customer convenience. Order Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shopping Cart 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Checkout of online store Mobile Access 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Catalog Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price CRM 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Kitting 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Group and package individual but related items as one package set Oracle Commerce 10 features ### All Features - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Kitting: Group and package individual but related items as one package set - Mobile Access: Access software remotely via mobile devices - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shopping Cart: Checkout of online store --- Get Advice We can help you find the software with the features you need. Features 4.0 (4) 4.0 Based on 4 reviews ## Pricing Value for money 3.0 (2) ### Starting price Free trial not available Value for money 3.0 (2) 3.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 3.8 Based on 4 reviews Filter by rating 5(1) 4(1) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Devendra Kumar S. Manager Information Technology and Services ### ""Revolutionize Your E-Commerce Operations with Oracle Commerce: A Comprehensive Review"" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 18, 2023 I have had a great experience learning about Oracle Commerce, which is an excellent e-commerce platform that offers a wide range of features to help businesses optimize their online sales channels. These features include advanced search capabilities, customizable product catalogs, and personalized customer experiences.One of the main benefits of using Oracle Commerce is that it can help solve many common business problems, such as improving the efficiency of e-commerce operations, providing better customer experiences, and streamlining online sales channel management. Another advantage is that the platform can be easily integrated with existing business processes, which is a key benefit for many users.While some users have reported that Oracle Commerce can be complex and challenging to use, overall, most businesses report positive experiences with the platform. The benefits of its powerful features and capabilities generally outweigh any potential challenges or limitations. Pros Based on my research, I found that Oracle Commerce is a platform that offers a range of features that are highly impactful for businesses. Some of the most popular features include advanced search capabilities, customizable product catalogs, and personalized customer experiences. One thing that stands out about Oracle Commerce is its ability to seamlessly integrate with existing business processes, making it easy for companies to manage and streamline their online sales channels.What I particularly like about Oracle Commerce is its user-friendly design and intuitive interface, which has received praise from many users. This is especially important for businesses that need to quickly and efficiently manage their e-commerce operations. Overall, the combination of powerful features and user-friendly design makes Oracle Commerce a popular choice among businesses looking to optimize their online sales channels. Cons In my research, I found that while Oracle Commerce has many benefits, there are also some areas where the platform could be improved. One issue that some users have reported is that the platform can be quite complex and difficult to use, particularly for smaller businesses with limited technical expertise. This can make it challenging to get the most out of the platform's features and capabilities.Another concern is that some users feel that certain features could be improved or added. For example, the reporting and analytics capabilities could be more robust and provide more in-depth insights and data. Additionally, some users have reported challenges with integrating Oracle Commerce with their existing systems and processes, which can be time-consuming and require significant resources.Overall, while Oracle Commerce has many benefits, it may not be the best fit for every business. It's important for companies to carefully evaluate their needs and capabilities before deciding whether to invest in this platform and to consider whether any potential challenges or limitations could impact their ability to use the platform effectively. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Developer Computer Software ### "Oracle's CX Commerce. Easy to learn, hard to master." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 February 7, 2021 I work daily with Oracle CX Commerce, hoping for the new Open Storefront Framework. Pros Great Out Of The Box features, allowing to get B2C and/or B2B commerce sites up and running in a very short time. Cons Customization can be a hassle, depending on what is needed to be done. Some parts of the software are a black box for developers. Most of the software libraries are outdated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Ecommerce Project Manager Consumer Goods ### "Not the worst, not the best" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 15, 2019 Having used several enterprise and business level e-commerce platforms, Oracle is pretty middle of the road. With the ease of use of tools that companies like Shopify have added, it makes systems like Oracle very complex to use. Pros It really is a unified platform, if you use all of Oracle’s other tools to support it. Cons You really need a solid development team to do anything meaningful with the platform. It can be quite intimidating to non-technical people. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Suresh P. ### "OracleCommerceCloud-Texan" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 December 5, 2016 Oracle Commerce Cloud Service is an eCommerce solution designed specifically to run in the Oracle Cloud. The service provides you with a range of powerful tools to build a flexible, feature-rich storefront for your customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.