Stays

Stays

5 / 5 13 reviews

Who Uses This Software?

Vacation rental managers, small to big agencies that manage 5 to 1000+ properties worldwide.


Average Ratings

13 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $70.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Stays
  • stays.net/index.php/en/
  • Founded 2015
  • Brazil

About Stays

"Stays" is the latest property and guest management system, with an integrated Channel Manager and finance module, that automates all aspects of a property manager's vacation rental business and generate new sources of income through sales of experiences and extra services. It's the system to give you total management power and the extra tools to provide services and experiences to your guests. Be in control of your entire business with our effective "all in one solution".


Stays Features

  • Contact Management
  • Fee / Commission Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Property Database
  • Reservations Management
  • Vendor Management
  • Work Order Management

Stays Reviews Recently Reviewed!

Increase in Sales and better Control

May 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Since I was using another vacation rental software before, I first noticed a facility and tranquility to book with the connected sales channels. This also meant that I could add more properties to them, which consequently generated an increase of sales. Today, I have much more control and transparency in many processes. An important point to mention is that the support works very well and that they are always open to suggestions for improvements or new features.

Cons: Nothing to mention, but I would just recommend stays to who manages more than 5 vacation rental properties.

A milestone for our company

May 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We are using stays for more than one year now. The software became a very important part of our company and exceeded our expectation by far. The stays team is great.

Very Good Software

Apr 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I´ve already use another software, and i can afirm that Stays is very easy to use, and has a wonderful support.

What we needed

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Stays.net has overpassed our expectations as a vacation rental management software. It certainly made and makes all the difference in our business and I am convinced that it was our best technological acquisition in the history of our company. Very efficient programn and all our doubts and requests are well attended in a satisfactory agile manner.It is a 360º program that connects with the main portals, manages all reservations and all tasks in a super clear, safe and controlled way. In vacation rental business, I do not see how to act effectively without a platform like Stays Vinicius Barboza CEO - Myme"

Recommendations to other buyers: Use the buildings set up!

The PMS which changed our Company

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are a Rio de Janeiro based company and manage 200+ vacation rental apartments providing a full service, which includes maintenance, cleaning, in/out, reports, payment issues and inspections to our property owners. We made intensive researches and decided to go with stays , because the software is able to manage all these issues. It also comes with an integrated Channel Manager, CRM and complete finance module. This was important for us, since we don´t want to loose ourselves working (and paying for) too many different platforms. We made the right decision. They are adding useful and new features frequently. The support team is interacting with you, introducing new features, alerting about incomplete price setups or just sharing ideas, how certain things could be improved. They always give us the feeling that they really want to help you making your business grow. This is a level of customer support I never saw before.

A Software that professionalized our Business

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Many usefull features

Cons: maybe too much features for somebody with less than 5 properties

Overall: We are managing around 40 properties. We started to use stays in January 2016. It helped us to professionalize our company in various aspects and to optimize several processes. Today the software is an important part of our company. I highly recommend stays for everybody with 10+ properties.

The best of the best

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: synchronizing calendars
staff control
cleaning control
sales statistics
finantial department

Cons: I do not have any cons

Overall: I have a great experience on using Stays system to manage all my Vacation apartments in Rio de Janeiro, Brazil. Since I decided to use their plataform, my business increased 40% which made me to save a lot of time to do others things that I couldn't do before. Definitely I reccomend it for anyone that manage some properties in your city, It is a complete solution (calendars, logistics, cleaning, staff, data base, ...) for your company or group of apartments. Thanks for all Stays staff for the daily help!

Recommendations to other buyers: The most complete solution in the market

High Quality Product

Apr 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Besides the system itself with great solutions, the stays team, which is providing a fantastic support

Cons: Nothing to mention, everything is working as expected. All doubts were clarified quickly, so we have nothing to complain about.

Overall: We are still in the implementation phase, but we can already see the quality of the product and we are sure that it will help us a lot and add value to our company.

Stays helps my business to grow

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I am using the stays system since a little more than a year now. Its impressive to see how technology is going forward every week. They recently lounged a new finance module that allows me to cut down on external half way integrations. Since i am running the company as a side business from home, I make full use of their staff management and efficiency tools. Stays system allowed my business to grow, remove overbookings, payment delays and errors in general. Thumbs up and keep on going!

Important part of our business

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: - Many great tools
- Support Team

Overall: Currently almost all brazilian business branches are very competitive and the vacation rental market could not be different, especially in the city of Rio de Janeiro.

Personally I've been working in the vacation rental market for some time and the desire to expand the business and work in an organized and more professional way was huge. The Stays system arrived at the right time to assist us with this goal.

We are enjoying to work with this software and we can count on the support team at any time, especially with the connections and doubts with OTA's. The platfrom optimized practically every process and allowed us to have an general overview about our company.

Very Satisfied

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Stays platform is very user- friendly, always open for suggestions to improve our operation and has an extremely efficient support. We are very satisfied with the system.

We made the right decision

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: everything!

Overall: After having many problems with our previous software provider (kigo), we decided to cancel the contract and switch to "stays" around one year ago. The onboarding process was smooth, considering the quantity of features this software provides. Today "stays" not only manages our reservations, but also all operations and tasks in the departments of Rio Spot Homes. It is a intuitive and easy to use software with a 10 points support team. We recommend stays to everybody, who wants to improve his vacation rental business.

Great Software Solution

Jun 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: channel manager and sales tools, communication with my costumers and staff, inteligent website, easy to use, support and trainings team

Overall: Since i am living and running another business in Spain (my properties are in Brazil), my main goal by purchasing a software was to optimize my time. After some weeks of research, i decided to go with stays, because some of my business partners use and recommend them. The attention i received from the first day until now is fantastic. The support team answers my questions within hours, sometimes even within minutes. Beside software related issues, they gave me many other usefull advises, how to improve my business. I really appreciate that. The system is very easy to use and has a lot of helpful features. Through the channel manager and my new website, I increased the number of bookings significantly. Working less, renting more = good investment. I made the right deciscion with stays and highly recommend them.

Recommendations to other buyers: stays gives me the feeling, that their main goal is a high customer satisfaction, which is very rare these days.