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Pros
For me is Eway the best accounting system for creating invoices. It is logical, quick and pretty easy to use.I worked with the system Money-S and with the czech system Pohoda, and Eway is the best.
I appreciate the clarity of business it’s providing and supporting from their IT Team is tremendous. Highly recommend to try once.
I am happy with e-Way CRM as it has fulfilled my need to stay on top of my insurance business with hundreds of clients. It has been a reliable solution.
We love the automated tasks and emails that come with the advanced projects. It is super easy to use.
Cons
Sometimes there were problems with updates, where all works which were done during updates, disappeared.
Offline funcionality is not working. Work is not so fast - loading and saving of information is too long.
Has a tendency to crash or slow down laptop as infrequent, random times.
Occasional Java related errors which require Outlook restart. Latest version caused conflict with one of my Outlook plug-ins which stopped working.
Showing Most Helpful
Showing 25 of 662 reviews
"eWay CRM reference"
Pros: Price Easy to adjust to your needs Incorporated in Outlook
Cons: Lack of connections to other systems or 3rd party services
"Efficient Client Management with eWay-CRM"
Overall: Using eWay-CRM has been a first-rate enjoy standard. It’s a consumer-friendly and dependable device that enables streamline duties, manipulate purchaser facts and take care of invoicing efficiently. The automation gear are a first-rate time-saver and the responsive IT help adds to its reliability. While there are occasional minor issues, it remains an important part of my enterprise operations.
Pros: eWay-CRM stands out for its ease of use, helping me create invoices and manage responsibilities results easily. The automation capabilities save time, and it’s a reliable answer for organizing client statistics. With remarkable IT help and clean commercial enterprise methods, it’s a step in advance of options like Money-S and Pohoda.
Cons: eWay-CRM most important drawbacks are slow performance at instances, no offline functionality that can interrupt work.
"eWay Review"
Overall: The bad - the web interface has no integration with emails, Outlook for Mac is unfamiliar and I can't use it, nor can current modern Outlook for Windows. Moreover, I find the philosophy of the whole system unclear.
Pros: Probably nothing worth mentioning (and minimum of 40 charactest here - are you crazy?)
Cons: It forces me to use the outdated, unfashionable and ugly classic Outlook or the web interface, which in turn lacks integration with email. In addition, when one would be willing to use the old Outlook (why, for God's sake!) and has a modern Copilot+ laptop with AArch64 architecture, everything is disgustingly slow and by the time Outlook boots up, I can make coffee. It's 2024, not the noughties where x86 is the only platform in the world. So I use eWay out of necessity, not pleasure...
"Best CRM from my experience"
Overall: eWay is great. After evaluating all the best CRM products found in popular CRM product reviews, eWay came out on top for us and we are not looking back or missing any functionality either.
Pros: It's seamless integration into Outlook and working with attached documents.
Cons: Not much negative to talk about. I'll have to think hard. Maybe the development that now mostly focuses on Outlook Online instead of Desktop. The table editing would have been great to have on desktop.
"Marketing Manager"
Overall: We chose e-Way because of its integration into MS Outlook, we did not want to use a separate application. We were very impressed by the plug-in panel, thanks to which the user can always see whether the contact is registered in the database or not and is able to add it to the database with one click. We regret that for us the key plug-in panel is also e-Way's biggest pain point. Supposedly, Outlook itself is to blame. User-wise, however, we find it very inconvenient. Other than the above, we have no objections to e-Way. However, user willingness to filling the database is quite poor due to the problems with the panel.
Pros: MS Outlook integration; Right-side plug-in panel, allowing, i.a., adding new contacts
Cons: The plug-in panel often shuts down, logs out, etc. This is supposedly not the fault of e-Way, but of Outlook itself. However, it doesn't change the fact that it is very inconvenient.
"Efficient CRM with Customization and Email Integration"
Overall: Intuitive and powerful, eWay-CRM offers customization options and easy Outlook integration, making it crucial for our crew’s workflow.
Pros: Designed for smaller agencies, eWay simplifies facts capture, retrieval and pipeline control even as providing seamless touch sync and cell accessibility.
Cons: Works well overall, but could use more template options.
"Happy with eway"
Overall: Satisfied with the program. It keeps everything organized and together. I like the reminder feature
Pros: organizes everything and the reminder is great
Cons: no problem with eway self. problem is other users not using it to full capacity
"Review Jorge Ferreira"
Overall: The experience has been good in genereal
Pros: The good database and functionality in general
Cons: When updated the system creates a lot of small errors most of the times
"review Hannes D lipoelastic"
Overall: good enough for the time being, certain features not included that would've been interesting to work properly (connection with waze to name one)
Pros: connection possible with mobile device, needed for easy access on the road
Cons: the clunky submenu's and trying to attach a document specifically to a certain journal in the account of a specific doctor
"Document management CRM"
Overall: Robust document management features help keep all relevant information in one place.
Pros: Fast and reliable performance with minimal crashes or bugs, providing a smooth user experience.
Cons: The absence of structured, step-by-step training programs could make it difficult for users to fully utilize the software, especially for more complex functions.
"Eway used exclusively for project management"
Overall: It has brought to us a systematic evidence of all business leads and projects and helped us to specify better responsibilities for all projects as well as single stages of each project.
Pros: Integration with desktop Outlook and other MS applications, easyness of use, simplicity of user interface
Cons: A bit complicated workflow management, non-perfect integration with Outlook tasks
"Good value for money, best Outlook integrated CRM"
Pros: Outlook Integration, Pipeline management, Mobile app with contacts synchronization and access to all data from the phone.
Cons: Initial customization was not super intuitive and required several remote help sessions
"5 Star Review"
Overall: eWay-CRM has completely revolutionized virtually every element of our business. It has allowed us to substantially scale our infrastructure while creating time savings and new efficiencies at every turn. It's also allowed us to leverage the assistance of virtual assistants in a way that never would have been possible without eWay. We have systemized all aspects of our company to be better and faster.
Pros: The modules are almost limitless in their customization options which allows us to design module types that perfectly support the most efficient workflows.
Cons: That some feature changes still require the old admin settings. Though I am now comfortable navigating the old settings, it makes it more difficult to allocate responsibility to others sense it's a different dashboard that is designed differently than the new admin portal.
"BL4U/SELY Review"
Overall: I am very satisfied with eWay. It's an easy-to-use Outlook add-in that's very smart and helpful when you need to save emails, files, and keep track of deadlines. Great when multiple people need to work with one file - there is a versioning option.
Pros: It is easy to use. It is easy to implemented and it is very user friendly. eWay - CRM is oriented on customer. The support is very helpfull.
Cons: The necessity of frequent updating of the entire eWay, sometimes it gets stuck in the work.
"With eWay every day"
Overall: I use eWay daily as an administrator and have a very positive attitude towards the system.
Pros: Creating opportunities and projects directly from email.
Cons: The report outputs are not very useful for us.
"Noord Natie Terminals CRM experience"
Overall: Positive in functionality, development and easiness to contact
Pros: the possibility and the easiness of setting this CRM up in the format which suits your business best.
Cons: When contacts move companies, you cannot just deactivate them and add them to a new company, this would give us tracebility of someone's carreer path
"happy user, happy boss"
Overall: in our company we use e-Way as an operational database for sales representatives on the go. we have here all the important information about the customer, which we can change and add. traders write down their information from meetings here, which can be well reported.
Pros: Communication with IT support is excellent. we can solve many things immediately by phone or remote management
Cons: each software has its own logic of programming and use and its own nomenclature. at first it was sometimes more difficult to empathize with these words.
"It does what is expected. And does well."
Overall: Everything is good in general, it does what is expected
Pros: Workflows and features which fits our business
Cons: Usability of web version is lower than Outlook's plugin, but Outlook plugin limits usage inside Outlook.
"eWay feedback"
Overall: A good tool to work with when there are sume errors (freezing) and slower pace which sometimes complicates my work.
Pros: Clear Structure, variety of functionalitities.
Cons: Frequent errors (freezing), and slower pace.
"Experience with Eway"
Overall: We have been working with Eway for a long time and I am mostly satisfied with its features. It makes our work easier if it is used correctly and relevant data is entered into it.
Pros: Large amounts of important data in one place. It is well connected to Power BI.
Cons: Sometimes it is lengthy to download reports.
"BFM review"
Overall: Extremely convenient to use, store information and documentation
Pros: Convenient ability to search, segment and fill current transactions.
Cons: No email notifications about burning tasks
"Recenze E-way"
Pros: I like the ability to record notes, save emails and documents, schedule tasks and much more.
Cons: I don´t like frequent updates, occasional crashes
"Happy CRM user"
Overall: Mid level user not had much more than 25% use of the platform and modules but the Company, Contact and Deals modules are very nice.
Pros: Outlook desktop integration and outlook android Technical support
Cons: lots of updates and at times have to stop work and exit the platform to ensure I don't loose synchronisation
"Čerpadla , Příprava "
Overall: Overall satisfaction at 80%, facilitates communication within the company, access to the database.
Pros: Access to shared information, emails, documents. The possibility of searching for conversations, the possibility of creating teams and comments .
Cons: Occasional problems with compatibility with outlook, longer loading of the database .
"eWay review"
Overall: We use eWay since 2009, mostly as a contact database, to track attendance and few customized reports. Overall we are satisfied, switching to Enterprice licence now so as a strategic plan for the future I personaly value that we can use our current licences. Thus the dislike as the monthly fee to rent the licence is expensive.
Pros: We value our customized reports which compare our data from attendance to profits on each client. The use of eWay is not difficult, only time consuming to some employees working on different agendas.
Cons: The posibility to buy a licence have been disabled. Also since we use eWay for many years, our database is big and we noticed the start of outlook is slow, often outlook blocks eWay and sometimes it takes time to load report or open an module.