# Page 33 | eWay-CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 33 - Is eWay-CRM the right CRM solution for you? Explore 822 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152769/eWay-CRM/reviews --- eWay-CRM 4.5 (822) [View alternatives](https://www.capterra.com/p/152769/eWay-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 4th, 2026 # Page 33 - Reviews of eWay-CRM ## Showing most helpful reviews Showing 801-822 of 822 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Anette S. Executive Assistant Facilities Services Used the software for: Less than 6 months ### "Good program but not necessary for little team " March 16, 2023 5.0 I used it for a short time because I have a team of about three people so we use only copies in e-mail we don't need more Pros good for our big team, when is someone on vacation and other Cons everything is good for me. I don't have anything Reason for choosing eWay-CRM Our company choose this one Review Source DP Doug P. Mechanical Engineer Design Used the software for: Less than 6 months ### "Great customer service, integrates seamlessly with Outlook and saves us time!" June 26, 2017 5.0 integrated w/ outlook single seat CRM (ultra small company) Pros Works intuitively with Outlook Tasks and Calendar Events. It intelligently predicts which companies and contacts should be associated with any prospective deal or project. Cons Would like some canned dashboard reports to select from as we learn the software and get ready to customize our own. Review Source JH Jon H. Director Automotive Used the software for: 6-12 months ### "Excellent easy to use software" May 2, 2017 5.0 Staying in contact with customers and suppliers and having all historic data at your finger tips. Pros Recording all data to do with individual contact/companies. Fast look up of details. Working with colleagues info is easy Cons Integration with other software's. Linking to a folder with all relevant documents in for an individual customer. Review Source AM Animesh M. Software Developer Information Technology and Services Used the software for: Less than 6 months ### "Powerful CRM for Outlook" September 21, 2023 5.0 Good product in the market. Pros Best part of eWay is that it is build on single database and thus making convince for me. Cons Sometimes synchronisation issues occurred. Review Source JS Jan S. Used the software for: ### "Easy to use yet powerful solution" April 10, 2017 5.0 We are using eWay mainly for tracking communication with potential customers in the Lead category. We haven't discovered all features but still using the software every day. Especially full search function to find any relevant email or document is quite handy. Pros Nicely integrated with MS Outlook. eWay offers much more than just CRM standard functionalities. Excellent support with an individual approach to each customer. Cons If you are not an Outlook regular user, you might not be able to use all of the functionalities of this solution. Review Source GB Guy B. Owner Used the software for: Less than 6 months ### "Beautifully integrated into Outlook, making it easy to have everything in one place." April 19, 2018 5.0 Pros I keep going into Outlook all day long and having eWay integrated into it makes life a lot easier to reach clients' information. Cons Some things I want to do, but can't. But then, I should take the time of reading the instructions; it is very intuitive so one does not think of it. Review Source LD Larry D. Sales Used the software for: Less than 6 months ### "It took me about a month to figure things out but after that, I'm really enjoying using eWay!" April 5, 2018 5.0 Pros Staying within Outlook so my workflows have been vastly improved. I use Yesware and Boomerang to reach out to prospects. Cons Wish there was email scheduling like Boomerang so I can stage email campaigns and initiatives. I tried using Outlook not before. but was not satisfied Review Source MO Martina O. Digital & CRM, PEUGEOT Automotive Used the software for: 1-2 years ### "Migration to eWay from Kitbase. Simple implementation & easy use " June 20, 2017 4.0 Pros I appreciate easy use of eWay and good customer support. Migration of our CRM database was I can say simple. Review Source NL Nicholas L. Owner Used the software for: Less than 6 months ### "Really great and easy" May 22, 2018 3.0 Pros That it ties into Outlook and has a job costing function. Pricing for small business - other than that, it's great! Cons Pricing for small business - other than that, it's great! It should also have a next action drop down menu that can be customized. Review Source AW Albrecht W. President Financial Services Used the software for: Less than 6 months ### "Best integrated CRM program for the price." May 23, 2017 5.0 Being able to continue to use MS Outlook. Able to send websites, documents and all from office and having a record of it in my CRM. Pros Fully integrated into MS Outlook Excellent and very extensive functionality Great customer support - CEO called me Ease of use Review Source MM Milena M. Used the software for: ### "eWay-CRM review" April 7, 2017 4.0 I have found the product to be very useful, especially in linking emails/tasks / journals and keeping a clear history of relevant information/timelines for the business. This enables easy access to information all in one location in an instant. The more I learn how to use eWay-CRM the more capabilities I realize I can utilize moving forward - streamlining my workflow. I have found the customer support to be truly helpful, as they go out of their way to resolve any queries/issues efficiently and effectively - giving me peace of mind! Thank You! Review Source MD Michal D. sales manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Easy-to-use CRM system." March 28, 2018 4.0 Pros Compactible with outlook, intuitively manageable, logically arranged customer input system fast reaction. Cons It is necessary to implement an external calendar synchronizable with colleagues from mobile aplication. Review Source SJ Stephanie J. CFO Plastics Used the software for: Less than 6 months ### "Vale for Cost!" April 18, 2017 5.0 This program has been a huge asset to our company. The interfaces are easy to use. Customer Service is very responsive and helpful. Pros It interfaces with Outlook, It is simple to use Cons The naming conventions. Prospects being called deals Review Source LP Lee P. Used the software for: ### "Collabworks is using eWay-CRM" April 9, 2017 4.0 We are using eWay-CRM because of the simplicity it provides to install and use. We really like the fact that you only have to learn their process. Since the software runs on the OUTLOOK platform you already very familiar with the majority of what you'll be working with. It was very easy to setup and use. Pros Simple to install & easy to use Cons Because some data lines get added to Word, Excel and Outlook email messages you have to adjust to the new look. Review Source AJ Alexis J. Logistics head Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "It is sufficient" May 26, 2019 4.0 Pros I love that this application allowed me to reach out to my customers and manage them as efficiently as could've been possible. I tried other alternatives as well, but they couldn't compete with eWay-CRM. Cons I liked least the interface but I guess you kind of grow into it so in the end, it's not that big of a hassle. Review Source MG Martin G. IA Financial Services Used the software for: Less than 6 months ### "Overall Great Product!" February 12, 2019 5.0 Pros Seamless integration with outlook, easy to jump back and forth between modules Cons unable to sync with multiple contact lists in outlook. wont sync categories Review Source JB Jason B. Sales Computer Software Used the software for: Less than 6 months ### "E-Way has helped coordinate multiple members of our sales staff and has increased our efficiency." January 16, 2018 5.0 Pros I really like the Outlook integration. Having your email flow and CRM in the same place is very efficient. Review Source PB Peter B. Used the software for: ### "Perfect for integration of an CRM into Outlook" April 8, 2017 5.0 We are a start-up company and therefore we were looking for an easy and in price acceptable CRM system. We have tried different others before, but for us eWay-CRM is perfect. We can simply generate leads and also emails, to dos and dates are integrated and for my colleagues visible. so, we will go on with it. And by the way: The support is excellent, thank you guys. Review Source NA Nobert A. Data Research Analyst Real Estate Used the software for: I used a free trial ### "Nobert's Review" February 19, 2023 5.0 Timely delivery of projects Pros It is user friendly and has a good interface Cons It's a bit slow on my device and sometimes makes my pc freeze Review Source RC Róbert C. Marketing Assistant Building Materials Used the software for: Less than 6 months ### "Easy to use" April 9, 2021 5.0 Pros Connected to Outlook. Easy to use. Possibilities that software provides. Cons I would like to have better possibilities to filter in databases. Review Source JJ Jaroslav J. Technical Telecommunications Used the software for: I used a free trial ### "1" April 6, 2023 3.0 Pros eWay is a simple tool with many functions in Cons Everything is fine, I can't evaluate the flaws. Review Source RV Robert V. Business Consultant Used the software for: Less than 6 months ### "Received a very polite and warm return of my help request in less than 30 min. " July 6, 2018 4.0 Still need to figure it out clearly Pros The integration with Outlook by far and the relative ease of use. I Still need to learn how to take the full potential of it! Cons I need to learn more about how to use it at its best and I am not there yet because I do not use it enough to ramp up the learning curve. Review Source Similar Products Featured