# Page 6 | eWay-CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is eWay-CRM the right Financial CRM solution for you? Explore 822 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152769/eWay-CRM/reviews --- eWay-CRM 4.5 (822) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 4th, 2026 # Page 6 - Reviews of eWay-CRM ## Showing most helpful reviews Showing 126-150 of 822 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TR Tino R. Senior Vice President Global Sales Machinery Used the software for: 1-2 years ### "Good tool - that's it" June 25, 2025 4.0 Pros Integration in MS Outlook, quite easy to use, nothing else to mention. Cons The app is really not good, new design is not as good as the old one, nothing else to mention. Alternatives considered [Infor CRM](https://www.capterra.com/p/148351/Infor-CRM/) Reason for choosing eWay-CRM no comment................................... Review Source AR Abhishek R. Financial Advisor Insurance Used the software for: 6-12 months ### "eWay-CRM Made My Work Easy" June 10, 2025 4.0 It made keeping track of all my contacts, emails and important jobs really easy, because everything was in one place I already used. It helped me stay on top of things and feel more organized. Pros The best thing about was how it lived right inside my email. It made keeping track of my friends and jobs super easy, all in one spot. Cons Sometimes, it had so many buttons it felt a little tricky to learn them all at first. It was like a new video game with too many controls. Review Source VN Václav N. Sales Engineer Mining & Metals Used the software for: 1-2 years ### "interactive improvement" August 11, 2025 3.0 mainly positive experience - overview of project schedules and updates, x Pros compatibility of sales projects data, x Cons difficulty in creating new editions ore filtered reviews, x Review Source BF Barbora F. customer service, project manager Automotive Used the software for: 1-2 years ### "eway review" July 1, 2025 4.0 I've been working in eway for a year and a half and I still don't fully master it. It's hard to get your bearings at first, but once you learn it, it's a good helper. Pros I like the different search options. The system is clear. Cons It updates very slowly. Review Source RR Ronel R. Administration staff Financial Services Used the software for: 1-2 years ### "Wico review" November 18, 2024 3.0 User friendly, lot of options at hand for example pulling reports Pros It is possible to trace an enquiry logged and see all relevant documents on one enquiry Cons Fact that things duplicate themselves likes e-mails and documents in task but also placed on deal or contact while you can not create a second and so forth deal for the same client with the same e-mail address, you must delete e-mail address and add into notes Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Business \[sensitive content hidden\] decision - for him to answer Review Source Rich A. Founding Partner Management Consulting Used the software for: 6-12 months ### "Value for money CRM with helpful staff" February 17, 2025 4.0 I found eWay from online reviews and have found the software value for money with some really helpful colleagues who always do their best to support. Pros Easy to use and quite logical to pick up for a small business owner who doesn't have much time to be able to 'play' to learn. The eWay colleagues are always so helpful if you have an issue. Cons I would like more interconnectivity with LinkedIn and also standard apps - for example Xero, and Sales Navigator Review Source PK Paweł K. Technical support Automotive Used the software for: 1-2 years ### "eWay is OK" June 30, 2025 4.0 It is sufficient for work, and the above problems are not something that prevents daily work. I can't complain. Pros Possibility of configuring all work fields, intuitive software, resistance to user errors. interface readability Cons From time to time the speed of work. Maybe the servers are too slow. but it does not interfere with work that much, apart from individual moments Review Source PH Pavel H. CEO Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "CRM EWAY reliability, speed and transparency" March 26, 2025 4.0 We work with the contact, company, project and task modules and everything is in one place, the CRM outputs are fast and clear. We can do simple reports from CRM and work on open projects and opportunities. Pros Simplicity, clarity, customer-specific setup, professional approach of EWAY staff during implementation. Cons I have no reservations about the system, it works according to our wishes and settings. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[RAYNET CRM](https://www.capterra.com/p/136797/RAYNET-CRM/) Reason for choosing eWay-CRM I have already used the system in the past and I was satisfied with the approach of the EWAY CRM people Review Source KS Karel S. sales and marketing Logistics and Supply Chain Used the software for: 2+ years ### "CRM that is user friendly" April 8, 2025 4.0 Pros simplicity, intuitiveness, connection to outlook Cons the connection/compatibility to our ERP system is not possible, this is weakness Alternatives considered [Databox](https://www.capterra.com/p/154024/Databox/) Reason for choosing eWay-CRM outlook connection, simplicity, intuitiveness Review Source JE Jan E. Sales and Business Construction Used the software for: 2+ years ### "function assessment" May 21, 2025 4.0 I work here every day, for me it's speeding up the work and it's transparent, good clarity Pros quick overview, in the outlook bar. thanks, the questionnaire is too long to be short Cons can't insert emails into a project before they are saved for the first time. good clarity Review Source AK Adam K. Business Development Specialist Accounting Used the software for: Less than 6 months ### "Good CRM with Outlook seamless integration" January 6, 2026 4.0 I like it, I like the way you can convert all the emails into contacts and deals. With this it is then quite simple to manage new contacts and clients Pros it is integrated to outlook - that is frankly the best thing. It is also connected to Ares so it can simply search company info just from IČO. Cons sometimes it feels a bit laggy but not a huge deal. I sometimes feel that it requires me to create the company by hand in order to convert the mail into contact but not bad. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing eWay-CRM Outlook integration and pricing was much better. Review Source JB Jan B. Projects manager Construction Used the software for: 6-12 months ### "Effective CRM Solution for Outlook Users" March 25, 2025 5.0 Overall, my experience witch has been very positive. It's reliable, user-friendly, and really helps keep things organized. Pros A game-changer for managing clients and projects seamlessly. Cons It works well for us. A few tweaks could make it even better. Switched from [SAP Crystal Reports](https://www.capterra.com/p/212107/SAP-Crystal-Reports/) I changed jobs. I changed jobs. I changed job. Review Source PS Petr S. Division Leader Business Supplies and Equipment Used the software for: 1-2 years ### "Not sattisfied" July 7, 2025 2.0 terribly slow, hard to implement in everyday workflow Pros english and chzech version, Outlook implementation Cons does not synchronise real-time, is slow, dose not take into eccount only invoices in project selected time-frame Slow support terrible quote performance Review Source GM Geraldo M. Material and Project Engineer Plastics Used the software for: 1-2 years ### "Quick and in handy" June 18, 2025 5.0 Easy to use on a daily basis. Very easy and in handy to register my working hours and to organize based on the projects Pros What I like the most about : How easy it has been to register the working hours and to check the historical Cons Cannot find a reason not to like it. Maybe the fact that sometimes it dissapears from outlook but it does not take too long to fix it Review Source Pavol G. director Construction Used the software for: 2+ years ### "Very handy crm with lots of integration possibilities" January 30, 2025 5.0 Pros that is modular, very flexible und built into the outlook as add-in Cons some features to program is rather complicated, but with help of the videos of instructions it can be done Review Source PR Petr R. Sales and marketing manager Building Materials Used the software for: 2+ years ### "PetrReznicek300125" January 30, 2025 4.0 My experience is good. I just need more experience to take advantage of the potential of eWay. Such as quotes and their records, order records, invoice records, etc. Pros I like creating of a new contact via AI, New dates, occasions and marketing campaign. Cons It's a shame that only the desktop version is possible for marketing campaigns. It's also not clear whether I'm logging into the desktop or online version. Review Source VŠ Vojtěch Š. Sales representative Health, Wellness and Fitness Used the software for: 2+ years ### "Feedback 2" June 18, 2025 3.0 Overall experience with are good. I recommend to others. Friendly software for administration and management project. Pros connection with outlook - integrate user interface, clear organization of projects, feature filtering items Cons quite difficult process of moving files between folders and projets in eway, other functions are sufficient Review Source rN renata N. administrator Computer Networking Used the software for: Less than 6 months ### "It is easy to use,reliable and does exactly what i need." October 14, 2025 5.0 My overall experience with Eway has been excellent.The app is easy to use,reliable and very helpful in my daily work. Pros I like clarity.The design is clean and the features are practical.My favorite feature in Eway is how seamlessly it integrates with other systems and how quickly i can access the information i need. Cons There is not much i dislike about Eway,but sometimes it takes a bit longer to load. Everything works well. Review Source IB Ildikó B. Sales specialist Logistics and Supply Chain Used the software for: 1-2 years ### "27-01-2025" January 27, 2025 3.0 I would like an alert function if company already exsisting in company list to avoid duplication. Pros In new version headline's color. I always know where I am. I can setting column list. Cons Old version. In Journal -Superior item is useless function. In deal -contract type is confuse function. -other information (I do not know where the amount came from) Importing sheets are difficult, especially at the end phase, like at company, deals etc. Review Source LS Lars S. MD Information Technology and Services Used the software for: 1-2 years ### "Outlook BCM geek" January 31, 2025 5.0 Good support and great GUI. Great newsletters with a lot of tips Pros The complete merge of my database from Outlook BCM 2010 Cons The time for webinars/Masterclasses are only scheduled for office hours in US. Alternatives considered [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reason for choosing eWay-CRM was the only CRM system that support a merge from BCM 2010. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Outlook stop support of BCM in somewhat 2013 and all of the company database was stuck in BCM 2010 Review Source AY Aakriti Y. Customer Relationship Financial Services Used the software for: 6-12 months ### "Streamlined Customer Management Made Easy" March 16, 2025 5.0 allows for easy management of documents and smooth Outlook integration. But, its plug in panel is functional somehow, it causes some rare complications for not always freshing the database and so it discourages some users in the process. In spite of this, as time goes on, it will be a much more effective tool. Pros One of the primary attractions of is its high level of flexibility. It can be easily customized by the buyers to suit their own requirements, for example, it can be used for order management and communicate with clients. It is a vital tool for insurance brokers and remote workers. Cons Some users find the app navigation quite difficult, additionally, every time the app gets updated, small glitches are seen. Review Source CE Colleen E. Vice President Wholesale Used the software for: 1-2 years ### "Keeps Everything Structured and Easily Accessible" April 14, 2025 5.0 My experience has been positive and I look forward to exploring more features like quote management and order tracking. Pros The customer support team is helpful and responsive, ensuring smooth operation and quick issue resolution. Cons I dislike about their is lack of seamless integration with some Microsoft tools. Review Source TL Tereza L. Process Analyst Publishing Used the software for: Less than 6 months ### "eWay-CRM is a solid, user-friendly tool" March 20, 2026 4.0 Overall, is a solid, user-friendly tool, especially for teams heavily reliant on Microsoft Outlook. Pros Sales Experience: I was very impressed with the communication during the selection process. The sales representative was professional, extremely helpful, and always ready to answer our questions. Outlook Integration: The native integration with Outlook, a huge plus for our workflow. User Interface: The UI is clean, intuitive, and very easy for new users to grasp quickly. Customer Support: The support team is responsive and helpful whenever we encounter an issue. Value for Money: It offers a great set of features for a very reasonable price. Cons Version Disparity: The main drawback is the difference between the desktop and web/online versions. The online version currently lacks some essential features we need. For example, certain administration tasks, like form customization, are only available in the desktop version. Review Source JŽ Jana Ž. Online Business Expert Wholesale Used the software for: 2+ years ### "Great for Emails, Limited Integration Options" March 20, 2025 4.0 Our overall experience with eWay is good; we primarily use it for storing emails. Since we don’t have an ERP system that can be easily integrated, we don’t utilize most of its features. Pros easy user experience with clear informations Cons Our internal system does not align with eWay's rights settings, which limits our ability to use it fully. Review Source PČ Petr Č. System Specialist Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Experience with eWay" June 16, 2025 4.0 We have eWay for 4 years. For our simple statistics, it's perfect. If you need, you have quick information everywhere you are. Pros You can use it on a PC or a mobile phone. It is user-friendly, and you can start work in a few minutes. Cons If you use more modules, there are a lot of open windows. Sometimes it is difficult to use filters in a list. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.