# Page 8 | eWay-CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is eWay-CRM the right CRM solution for you? Explore 822 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152769/eWay-CRM/reviews --- eWay-CRM 4.5 (822) [View alternatives](https://www.capterra.com/p/152769/eWay-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 4th, 2026 # Page 8 - Reviews of eWay-CRM ## Showing most helpful reviews Showing 176-200 of 822 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ML Marek L. Sales Manager Consumer Electronics Used the software for: 6-12 months ### ""When Outlook Meets Its Smarter Half"" May 30, 2025 4.0 Pros It’s like giving Outlook superpowers. Everything from contacts to deals lives in one place, right where you’re already working. No extra tabs, no switching apps—just smooth, integrated productivity. Cons While the desktop version feels like a well-oiled machine, the mobile app still feels like it's catching up. It’s useful on the go, but sometimes feels more like a backup plan than a fully equipped companion. Review Source SA Sajid A. Accountant Financial Services Used the software for: 6-12 months ### "Great Tool for Managing Customers and Projects" April 14, 2025 4.0 I find the reminder feature really helpful. It ensures nothing gets overlooked and keeps tasks on track. Pros Its clean and logical design makes it easy to use without unnecessary complications or confusion. Cons Restoring accidentally deleted fields requires a paid support request. Review Source JD Jan D. Senior Partner Management Consulting Used the software for: Less than 6 months ### "Useful tool" October 2, 2025 5.0 Simple and useful service helps everyday business development needs, mainly when contacting different companies. Pros Easy access to Outlook and mobile connection. Link to Merk database with solid overview of all Czech companies. Cons Only available with old Outlook, which does not correspond with the latest approach to IT and customer service. Review Source JP Josef P. director Machinery Used the software for: 1-2 years ### "eWay-CRM- Review" February 13, 2025 4.0 Yes, I like it. I'm missing dokuments in the mobile version. Pros overview, clarity Cons Support for users. Switched from [prima:Time](https://www.capterra.com/p/131927/primaERP-Time-Tracking/) Bad experience. Review Source DC Dalibor C. Business development manager Printing Used the software for: Less than 6 months ### "KOMFI LATAM" October 7, 2025 4.0 Generally robust system, for profesional users , I have short time experience to evaluate more the eWay CRM Pros sharing information across the team and compatibility of the eWay- CRM with various operation system Cons Scanned business card are mostly difficulty recognized and added to the system. Hard setup for the new user Switched from [RAYNET CRM](https://www.capterra.com/p/136797/RAYNET-CRM/) Because of the changing the employment . Review Source JV Johan V. Owner Insurance Used the software for: 2+ years ### "Great product" November 14, 2024 5.0 Very good, it does everything I need and more. It is adaptable to any situation. Pros The flexibility, I could set it up to answer all my needs as an insurance broker Cons The price, its a great product but it is expensive. Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Reason for choosing eWay-CRM It was very customizable, easy to use and the support function is real good Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) I used access for 15 years and needed something more advanced Review Source PH Per H. Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Frm the Eway grumpy." June 13, 2025 1.0 Delays, waiting, non intuitive, non logical behaviour, really annoying! Pros Not much really. Cons The slow behaviour. The endless update delays in the middle of something more important and it turns up just as you are about to leave Review Source OK Ondřej K. engineer Architecture & Planning Used the software for: 6-12 months ### "eWay-CRM application" June 30, 2025 4.0 Pros What I liked most about eWay-CRM is its smooth Outlook integration and how easily I can manage tasks and contacts. Cons What I liked least about eWay-CRM is that the mobile app feels limited compared to the desktop version. Review Source AO Aneta O. Key Account Manager Hospital & Health Care Used the software for: 1-2 years ### "eWay-CRM for distributors" October 21, 2025 5.0 I enter contact details and a description of my distributors and their characteristics into e-way. Simple. Useful. Pros easy design, all is very good for found out, I´m very satisfied with this eWay-CRM products. Helpful. Cons I do not have any message, I´m safitsfied. All is very easy. Data entry and searching are intuitive. Review Source ĽŠ Ľubomír Š. Senior accountant Accounting Used the software for: 1-2 years ### "e-way CRM review" July 11, 2025 5.0 8/10 Im satified enough to use is it for everyday base/ Pros connected to outlook, Cons lagging but not so much only when opening some form, Review Source BG Bernard G. Sales Manager International Trade and Development Used the software for: 1-2 years ### "The most intuitive CRM system" March 11, 2025 5.0 eWay is not my first CRM system that I use in my work. Compared to other programs, I can describe it as the most helpful in the work of a salesperson. Pros eWay is quite intuitive software and does not require a long introduction. Cons Sometimes the web version hangs and it has nothing to do with WiFi. Review Source JR Jana R. Accounting Consultant Accounting Used the software for: 1-2 years ### "Jana review eWay 2025" July 2, 2025 3.0 As I wrote above, I use e-way as a tool for entering time for individual projects, I don't use any functions. Pros I use eway as a tool for entering hours for individual projects, i dońt Cons sometimes it loads Review Source VM Václav M. sales representative Machinery Used the software for: 2+ years ### "Recenze na eWay" June 5, 2025 4.0 I have been using eWay-CRM for several years now, and it's clear that the system is continuously being modernized and aims to simplify both its usage and user interface. Pros What I like the most is that the app with the data is very user-friendly, and it’s available on mobile as well. This makes scheduling meetings very simple and fast Cons As a user, I’m satisfied, but I would welcome a simpler way to enter opportunities. I see that as an area for improvement. Review Source MF Michele F. Owner Construction Used the software for: 1-2 years ### "Easy and useful " January 30, 2025 5.0 I am a single sales professional. I am messy and hasty by nature and eWay-CRM is helping me a lot in managing customer contacts and sales, putting order and saving me time. Pros Easy and simple to use, the automatic linking of emails to various projects or deals is very valid. Cons The integration of the tasks of the Online version with the New Outlook is not ready yet. I've been told that it should arrive soon. Review Source KB Karolína B. junior Accountant Accounting Used the software for: 1-2 years ### "Good review" February 24, 2025 4.0 attendance recording, saving documents for sending Pros It's good to work with him. Working with it is not difficult. Cons There's nothing I dislike about it. I can't think of any negatives. Review Source hR hugo R. Comercial director Import and Export Used the software for: 2+ years ### "review crm" November 18, 2024 4.0 Very good, works ok, takes some time to upload every time we open outlook Pros works on top of outlook it can be adjusted to our needs Cons mobile app some customizations that are impossible of doing not being able to have a trigger with Zapier Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing eWay-CRM being possible of working on top of the outlook desktop Review Source MW Magdalena W. Sales Support Specialist Logistics and Supply Chain Used the software for: Less than 6 months ### "eWay system" January 27, 2025 2.0 I think the system should have more possibilities, and if it does, there should be materials available to help you get to know all of them Pros i like that you can easily add new project, deal etc Cons the system layout is not very clear, I don't know all the functionalities of the system and they are not clear to me, I don't know if it's possible to download reports Review Source KZ Kamila Z. sales manager Building Materials Used the software for: 2+ years ### "eWay-CRM for customer service" April 4, 2025 5.0 I´m satisfied, the new look is clear and everything is fast Pros Transparency and variability, quality and fast response when solving problems Cons Sorting of individuals sheets, minor appearance defects Review Source LT Lukas T. Director Accounting Used the software for: 1-2 years ### "Great useful CRM" October 28, 2024 5.0 Happy with it, we don't feel need to change. Pros Functionality: it just does what it says it does. For us it's a customizable CRM where we have tens of custom fields suited for our needs. Layout of fields is also customizable. We have all information about our customers in one place. And I also appreciate that it is (also) a desktop app which integrates to Outlook - I am not a fan of Online Outlook. Cons Although it is currently understandable possibly due to technical impossibilities, I don't like, that the most useful new features are available only in online version of the app. I like, I want and I need the desktop version. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) It is easier, excel is just too rigid, not 'functional' enough, too static. Review Source RZ Rudolf Z. Key Account Manager Hospital & Health Care Used the software for: 1-2 years ### "E-way review" June 16, 2025 5.0 Although I certainly don't use all the available features, the overall experience of working with the system is excellent. Pros Clarity and simplicity of the system ensure easy understanding, smooth use, and efficient operation. Cons I could not think of anything at the moment that would add value or improve the current experiences. Review Source JO Jana O. Acquisition manager Logistics and Supply Chain Used the software for: 2+ years ### "Good experiences with eWay" January 17, 2025 4.0 I am using e-way for almost 3 years already. It is good tool for handling all the information at sales department. Easy to use, easy to understand. Pros Intuitive operation Good overview Ability to export data to Excel (very useful) Cons I do not really like new appearance/layout of eWay. I am still using the old one. Review Source DV Dominik V. Sales Computer Hardware Used the software for: 2+ years ### " very good experience with e-way" November 20, 2024 5.0 Our experience is basically positive. We use it for every business case and it is very useful for communication with longterm customers because we know all details from previous projects. Pros All information about orders and communication between customers and our company. Availability on both PC and phone. Cons I would like to be able to mark projects with different colors that would indicate a certain status Review Source DK David K. Embedded system engineer Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Embedded system engineer" March 25, 2025 5.0 Overall experience was really positive, integration time was shorter then we expected Pros The personalised features consulted with specialists. Cons It only works with microsoft outlook, but we use it anyway, so its ok :) Alternatives considered [RAYNET CRM](https://www.capterra.com/p/136797/RAYNET-CRM/) Reason for choosing eWay-CRM Personalized features, good technical support Review Source DM Dan M. President Health, Wellness and Fitness Used the software for: 2+ years ### "5 Star Review" October 2, 2024 5.0 eWay-CRM has completely revolutionized virtually every element of our business. It has allowed us to substantially scale our infrastructure while creating time savings and new efficiencies at every turn. It's also allowed us to leverage the assistance of virtual assistants in a way that never would have been possible without eWay. We have systemized all aspects of our company to be better and faster. Pros The modules are almost limitless in their customization options which allows us to design module types that perfectly support the most efficient workflows. Cons That some feature changes still require the old admin settings. Though I am now comfortable navigating the old settings, it makes it more difficult to allocate responsibility to others sense it's a different dashboard that is designed differently than the new admin portal. Review Source MH Markéta H. Marketing Specialist Machinery Used the software for: Less than 6 months ### "Valuable CRM software for tracking orders and projects" August 13, 2025 5.0 eWay-CRM offers extensive functionality for managing orders and projects. I appreciate the clarity when searching for information and the ability to customize workflows. I am currently learning to work with marketing campaigns and believe the system will be equally beneficial in this area. Pros Comprehensive solution with a wide range of features; ability to assign statuses within projects; easy and quick information retrieval. Cons At first glance, the system may seem complex; requires more time for initial training and familiarization with its features (which is common for tools of this kind). Review Source Similar Products Featured ## Related categories [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[Construction CRM](https://www.capterra.com/construction-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)