# Page 5 | eWay-CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is eWay-CRM the right Advocacy solution for you? Explore 820 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152769/eWay-CRM/reviews --- eWay-CRM 4.5 (820) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 5 - Reviews of eWay-CRM ## Showing most helpful reviews Showing 101-125 of 820 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ZB Zdenek B. Jenatel Industrial Automation Used the software for: 2+ years ### "Easier with eWay - CRM" April 3, 2025 5.0 I don't know how I ever functioned without eWay - CRM Pros Everything in the familiar Outlook environment Cons I'm still learning and looking for the ideal settings for our company I didn't like the diary versus calendar synchronization Review Source MS Martin S. Procurist Wholesale Used the software for: 1-2 years ### "Simple and effective" April 4, 2025 5.0 We were looking for a simple CRM for recording business opportunities. We tried many trial versions from other vendors and finally we chose e-Way because we like its integration into MS Outlook. No need to teach the team new software, they know and use outlook daily. And that was the biggest advantage. e-Way is simple and user-friendly. And that's why colleagues use it. Pros Its simplicity and integrity with MS outlook. Cons Version for MAC is limited compared to Windows version Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[RAYNET CRM](https://www.capterra.com/p/136797/RAYNET-CRM/) Reason for choosing eWay-CRM Thanks to its simplicity and user interface Review Source LM Lucie M. Projects manager Consumer Goods Used the software for: 1-2 years ### "Overwiew of projects" September 1, 2025 5.0 Good cooperation over the projects between our departments and good substitutability among colleagues. Pros I can easily see the status of my projects. All information easily at one place-documents, emails... Cons Sometimes searching between projects. Change of responsibility foto the projects-harder to change... Review Source DZ David Z. Manager technical support Telecommunications Used the software for: 2+ years ### "eWay to eHeaven" June 27, 2025 5.0 Sometimes, fortunately, e-way is my last chance to find the information I need from 5 or more years ago. Pros I like the automatic saving of all email communications about the project with the customer, which are clearly sorted by date and time. Cons After starting Eway, my computer freezes for about 2 minutes and doesn't respond to anything. Sometimes eWay ends up in blocked programs. Review Source DM Dominik M. Technical and sales manager, application specialist Medical Devices Used the software for: 2+ years ### "eWay CRM review after 5 years" June 17, 2025 4.0 It's been okay, I use it on a day to day basis. Long response times can be frustrating sometimes, but overall good experience Pros Interconnectivity with outlook, calendar etc. Easy to navigate, easy to understand. Connected to Pohoda SW, also easy. Cons Significantly slows down PC at startup, sometimes also during work, respond times can be long, sometimes freezes completely. Review Source PB Pierre B. Scala Developer Apparel & Fashion Used the software for: 6-12 months ### "Easy to Use and Packed with Features" April 28, 2025 4.0 I like how eWay-CRM helps us manage projects and customer data easily. Still, some confusing aspects like the integration with Outlook and permission settings, need attention. Pros I store all customer info, meeting notes and tasks in one place, so nothing gets lost and everyone stays on the same page. Cons The design isn’t always consistent across desktop and mobile which makes switching devices harder. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) The switch from Zoho CRM was mainly due to eWay-CRM simplicity, better mobile support and ease of implementation, which made our daily operations smoother. Review Source AF Anthony F. UK Technical Sales Manager Automotive Used the software for: 2+ years ### "Review March 2025" March 5, 2025 4.0 On the whole E-way CRM is very good and fit for purpose Pros E-way CRM is easy to use, and easy to filter out what information you require Cons E-way CRM slows down a lot of my other applications on my laptop. Additionally, sometimes Microsoft disables the add in if there has been any conflicting issues Review Source RR Ronel R. Administration staff Financial Services Used the software for: 1-2 years ### "Wico review" November 18, 2024 3.0 User friendly, lot of options at hand for example pulling reports Pros It is possible to trace an enquiry logged and see all relevant documents on one enquiry Cons Fact that things duplicate themselves likes e-mails and documents in task but also placed on deal or contact while you can not create a second and so forth deal for the same client with the same e-mail address, you must delete e-mail address and add into notes Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Business \[sensitive content hidden\] decision - for him to answer Review Source RC Radomira C. Sales Representative Higher Education Used the software for: Less than 6 months ### "My clever "external brain" integrated directly into Outlook" March 18, 2026 5.0 It serves as a clever 'external brain' within my Outlook, allowing me to offload my tasks and focus on my work without the constant fear of forgetting something important Pros It is a very clever platform - Outlook integration, offline version. I like the mobile app - it gives me quick access. Cons The mobile app is limited to read-only access for most features, which makes it more of a quick reference tool than a full workstation for managing data on the go. Review Source NS Nicol S. Accounter Accounting Used the software for: 1-2 years ### "Satisfaction with eWay-CRM" July 14, 2025 5.0 I am using eWay every day in my office. I write there all my bussiness activities during a day. And on the end I can see all my productivity separatly for each client. With this summary I can make invoicing. I am satisfied. Pros monthly/daily/weekly summary of my productivity. Review by each client. I can everytime go back and complete my report. Cons It doesn´t work at home, on another PC. I tried it to install by your instruction, but it doesn´t work. Review Source DC David C. sales director Automotive Used the software for: 6-12 months ### "eWay review" March 3, 2026 5.0 Pros The collaboration with Outlook is great. Simplicity, intuitiveness, possibilities to adjust the system according to your own needs. Cons In each version of eWay, you can only do certain steps - the online version is clearer, but you cannot, for example, save emails directly in it. Review Source AB Adam B. Executive Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Small B2B in electronics" April 4, 2025 4.0 It helped our sales pretty much. Intergration of e-way online version with Outlook is still limited. Pros Mobile app, which is very effective and quick to work with. Cons Very frequent need for log-in. Both desktop and mobile versions. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing eWay-CRM Price (at that time!), easy deployment, Czech product, good communication. Review Source DŠ Dominik Š. Sales Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Satisfied customer" May 29, 2025 5.0 Really satisfied. I work in eWay on daily base, because my occupation is in sale, so I use eWay to store all the database with the customer. Pros simple operation, simply access good support and help desk alway available to help with every probles and my neeeds. Cons I have no negative experience. Everything I did in eWay worked perfectly and without lags. I can't fault anything Review Source SS Shivendu S. Family Advocate Legal Services Used the software for: 1-2 years ### "Tool for Efficient Workflow Management" March 21, 2025 4.0 A huge advantage of eWay-CRM is being able to simply sync with Outlook, thus, chums can easily get into the system. User-friendly tools and the automation process save time and money. However, the plug-in panel issue can turn away the participants. Pros eWay-CRM is a friendly, flexible and sprint function. It is not additional apps that are required and instead gives impressive features like request tracking and video training which make it a reliable solution for working professionals. Cons This machine is mostly good but the mobile app needs more features and sometimes, small bugs appear. To make it more intuitive, a color-coded status feature could be included. Review Source KM Karel M. Sales manager Hospital & Health Care Used the software for: 1-2 years ### "eWay - my everyday´s help" June 18, 2025 4.0 I´m using eWay on daily basis for maintaing clients database, making and managing business cases incl. orders making (definitive outputs in word, pdf). Making notes and messages to colleagues. Pros Main advantage I see in simplicity of software. Other is implementatio to outlook software. And third main advantage is connection between every part of software. Cons With standard rights I can´t edit word outputs of documents (or I can´t to find how). Currently I have to edit after import to word. Every document. Review Source JP Ján P. Sales manager Information Technology and Services Used the software for: 6-12 months ### "Seamless Outlook CRM that just works" September 16, 2025 5.0 Excellent overall. Easy to use, stable, and the Outlook integration streamlined sales and project tracking. Pros Seamless Outlook integration, intuitive UI, fast search, and reliable sync across our team each day. Cons Hard to fault eWay-CRM consistently meets our needs. I can't think of anything that would fundamentally help me or that would need to be changed. Review Source KR Katerina R. Senior ELT Consultant Publishing Used the software for: Less than 6 months ### "Easy to use CRM" March 19, 2026 4.0 I've been using it only for a few months but so far, the online app runs very well, the offline app is sometimes slow. Pros Online access from any device, fast, easy to use. It allows to manage work smoothly and handle most tasks without any issues. Sometimes the data takes a bit longer to load. Cons Mobile app - it's useful for basic tasks, but it has limited features. For me it’s also not very intuitive. Review Source RS Radka S. backoffice Alternative Medicine Used the software for: 2+ years ### "Evaluation RS" June 17, 2025 5.0 We use eWAy system as forecast system mainly between project issued and lost. Useful sharing notes between all members in team. Pros Easy and intuitive work environment. All necessary information about project on one place. Really appreciate export data to excel file. Cons No problem with eWay. We try to use it efficiently. eWay is supplement of outlook sometimes problem after actualization of outlook. Review Source PG Prakshi G. Devops Engineer Information Technology and Services Used the software for: 6-12 months ### "Best CRM for Small and Medium Businesses" April 16, 2025 4.0 eWay-CRM has made managing projects and customer data much easier. It integrates well with Outlook, though I wish the online version worked better with the new Outlook. Pros It automatically links emails to deals and projects, which saves me time and helps keep everything well organized without extra effort. Cons There is no direct integration with Power BI, so making custom reports takes more steps than it should. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) I made the switch because HubSpot CRM required a lot of customization to meet our needs and eWay-CRM offered a more straightforward setup and user friendly experience. Review Source RK Roman K. CFO Mining & Metals Used the software for: 2+ years ### "Flexible CRM integrated into Microsoft Outlook" June 5, 2025 5.0 Pros Simple and flexible CRM for daily business tasks and events. Ability to edit individual forms and create your own reports. Cons We created extensive forms in Projects. For forms with a large volume of data, the system response speed decreases. Review Source TA Tereza A. Online marketing specialist Consumer Goods Used the software for: Less than 6 months ### "I recommend eWay for smooth and easy team collaboration." March 18, 2026 5.0 Task creation and completion within individual sub-projects as part of e-shop marketing. Overview of agendas for internal meetings, and systematic setup of workflows for different types of recurring projects. Pros Overall clarity and ease of use. Easy linking of attachments across projects, and simple moving/editing of anything. Cons Completed tasks aren’t clearly distinguished from new ones, which makes it harder to navigate the task list. Review Source Rich A. Founding Partner Management Consulting Used the software for: 6-12 months ### "Value for money CRM with helpful staff" February 17, 2025 4.0 I found eWay from online reviews and have found the software value for money with some really helpful colleagues who always do their best to support. Pros Easy to use and quite logical to pick up for a small business owner who doesn't have much time to be able to 'play' to learn. The eWay colleagues are always so helpful if you have an issue. Cons I would like more interconnectivity with LinkedIn and also standard apps - for example Xero, and Sales Navigator Review Source TR Tino R. Senior Vice President Global Sales Machinery Used the software for: 1-2 years ### "Good tool - that's it" June 25, 2025 4.0 Pros Integration in MS Outlook, quite easy to use, nothing else to mention. Cons The app is really not good, new design is not as good as the old one, nothing else to mention. Alternatives considered [Infor CRM](https://www.capterra.com/p/148351/Infor-CRM/) Reason for choosing eWay-CRM no comment................................... Review Source PH Pavel H. CEO Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "CRM EWAY reliability, speed and transparency" March 26, 2025 4.0 We work with the contact, company, project and task modules and everything is in one place, the CRM outputs are fast and clear. We can do simple reports from CRM and work on open projects and opportunities. Pros Simplicity, clarity, customer-specific setup, professional approach of EWAY staff during implementation. Cons I have no reservations about the system, it works according to our wishes and settings. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[RAYNET CRM](https://www.capterra.com/p/136797/RAYNET-CRM/) Reason for choosing eWay-CRM I have already used the system in the past and I was satisfied with the approach of the EWAY CRM people Review Source KS Karel S. sales and marketing Logistics and Supply Chain Used the software for: 2+ years ### "CRM that is user friendly" April 8, 2025 4.0 Pros simplicity, intuitiveness, connection to outlook Cons the connection/compatibility to our ERP system is not possible, this is weakness Alternatives considered [Databox](https://www.capterra.com/p/154024/Databox/) Reason for choosing eWay-CRM outlook connection, simplicity, intuitiveness Review Source Talk to a Capterra advisor for free and get results within 15 minutes.