# ChannelManager Property Management System Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ChannelManager Property Management System Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/152789/Property-Management-System --- # ChannelManager Property Management System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ChannelManager Property Management System ## What is ChannelManager Property Management System? Channel Manager is the first and oldest property management system produced in the 1990's and is also the first to become an all in one PMS with integrating booking engine and site updater functionalities. Being a web based system, it can be accessed from anywhere from any device. With a single booking made, it updates all the channels connected within seconds and eliminates the need to update each and every channel individually, which can enhance the productivity. ## What is ChannelManager Property Management System used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ChannelManager Property Management System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://channelmanager.com.au&name=ChannelManager Property Management System) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ChannelManager Property Management System 3.8 (6) VS. [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price A$49 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (6) Ease Of Use 4.2 (338) Value For Money 3.7 (6) Value For Money 4.1 (322) Customer Service 4.2 (6) Customer Service 4.1 (331) ## ChannelManager Property Management System alternatives [4.3 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.8 (1,545)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/) Starting price $23.86 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152789/Property-Management-System/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Reservations Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Front Desk Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling ChannelManager Property Management System 41 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance A collection of customer information such as contact details, demographics, previous interactions, etc. Provide online support for your customers through live chat or help desk functionality Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Track/optimize rates in relation to usage Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Manage hotel room inventory on multiple channel partner sites to prevent overbooking One location Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.0 (6) 4.0 Based on 6 reviews ## Pricing Value for money 3.7 (6) Free Trial Free Version Basic A$49.00 Flat Rate,Per Month ChannelManager Plus A$62.00 Other,Per Month ChannelManager Pro A$100.00 Other,Per Month Value for money 3.7 (6) 3.7 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (6) 4.2 Based on 6 reviews ## User reviews Overall rating 3.8 Based on 6 reviews Filter by rating 5(3) 4(1) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent Alexantrou Katalin V. Sales Manager Hospitality ### "To be recommended " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2024 Pros It is easy to use and has many useful futures. Cons For the moment, nothing to add. Happy overall. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Maria C. Accounting Department Real Estate ### "Buildium is a trusted software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 19, 2022 My experience using Buildium has been great. The software is easy to use. Their customer service is professional and well versed/knowledgeable. Pros The software is easy to navigate and friendly. Cons Buildium runs a little expensive but in my opinion is worth paying because is a trusted software. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing ChannelManager Property Management System We choose Buildium over the alternative product because the accounting system is friendly and easy to understand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Abhinav C. Program Manager Information Technology and Services ### "Property Management System - Backbone for Hotel Operations!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 10, 2022 Its been a fabulous journey with PMS thus far, hope it keeps up with the market pace. Pros The features such as Front desk management, Housekeeping management, accounting etc are the most important features of a PMS as they are directly linked to guest data and proper management of guests in the hotels. All the features are easy to use with upfront support and it is also seamless to integrate with a third party app such as bulk sms etc. Cons Although majority features work seamlessly there is some improvement required in the accounting and night audit as well as handling online bookings.It is not user friendly as other systems due to multiple options segregated at once. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Neil C. Licencee Real Estate ### "Ease Of Use for Dummies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2021 The program is so user friendly and the backup support quick to respond makes my choice to use Console a no brainer! Pros As 2 person agency having residential property management I found that this software was ideal for our business. It so easy to use and if any queries the back up with the remote source is great. It is a simple step by step format that is so simple to use (even for 1st time users). Cons Very little to comment on as no real issues. As i have the minimum system due to the small rent roll there less reports available but no concerns as covers requirements for trust account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Christine B. Owner Hospitality ### "Channel Manager for accommodation reservation and bookings" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 23, 2018 Although we have been happy with ChannelManager, we would like to find a software package that provides booking calendar that can be embedded on our website to take direct bookings & payment (we don't use OTAs) and is easy for the customer to use on the mobile phone. Pros 1)having a real person at the end of the phone (who lives in Tasmania) to assist. 2)CM are responsive on the few occasions that we have needed assistance 3)competitive pricing 4)handles multiple rooms and packages, extras, and promotional codes 5)easy to update rates & availability 6)can take direct bookings & payment on-line or over the phone Cons 1) the effort to get Google Analyatics & FB pixel codes on the guests confirmation URL. 2) not convenient for CRM. Need to handle CSV downloads manually; unable to customise the reports, so sometimes need to download more than one report, then do a cut & paste into another spreadsheet. 3) customers have started complaining that the mobile booking site is difficult to use 4) we are unable to embed a calendar on our website 5) there is limited scope to customise the style of the external desktop booking site 6) by using the online DPS merchant we are not paid till the month after the guest has stayed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Pawan S. Owner Hospitality ### "Unacceptable standard of customer service " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 2, 2017 Pros Nothing much to like. I would say that you can manage the reservations in an Excel based system better than this product. All the integration with OTAs are not reliable ...huge possibilities of overbookings. Cons Choosing Channel manager and PMS is a big decision for a hotels/accommodation providers because It is not easy to exit and move to another service provider. Whether you are small or medium size , my recommendation will be to stay away from channelmanager.com.au. There are plenty of integrated PMS and CM provider in the market that offer better price and more value for money. Product: The product itself is not capable of managing the growth of your business. There are many inbuilt roadblocks e.g. rate plans cannot be mapped to OTAs, Payment gateway cannot be linked to your merchant services provider, no integration with financial systems and the list goes on. After realising that I made a mistake by choosing this product, I had to migrate all the data to the new PMS. A lot of work. Meanwhile, channelmanager.com.au deleted all our customers data/reservations without any warning or information. When I called, I was told that the payment was not made on time, so they deleted the whole database. No calls, no emails , no warnings before doing that. Do you expect this from a professional service provider? For your peace of mind, stay away from this product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)