# HealthPRO Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is HealthPRO the right Fitness solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152806/HealthPRO/reviews

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HealthPRO

4.6 (16)

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Last updated March 13th, 2026

# Reviews of HealthPRO

Ease of use

4.4

Customer Service

4.7

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jackie T.  
Pain Clinic Team Leader  
Hospital & Health Care  
Used the software for: I used a free trial

### "HealthPRO"

November 14, 2018

5.0

Pros

The software was easy to understand, however I have not yet utilized all its options yet.

Cons

The video option was a little confusing but useful after I worked with it.

Review Source

VR

Verified Reviewer  
Founder  
Alternative Medicine  
Used the software for: 6-12 months

### "I have enjoyed being a part of HealthPRO for about a year."

December 13, 2017

4.0

The freedom to schedule at any time my professional and personal time as well as changing my prices, locations, and services.

Pros

I enjoy the ease of scheduling clients and blocking my personal time. One of the bonuses for HealthPro is I'm able to access the professional and personal scheduling feature on my laptop that I have with me everywhere I go.

Cons

The site can be overstimulating at first with lots of words and small pictures but is very nice and organized at the same time.

Review Source

Abhishek B.  
Software engineer  
Computer Software  
Used the software for: Less than 6 months

### "Great health tracker app"

May 3, 2019

3.0

Great app helped in tracking health

Pros

Nice app to use , helped my parents to keep their health on track.

Cons

Cost factor, drains battery, improvement in UI

Review Source

aD

arielle D.  
yoga instructor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Arielle's Review "

December 15, 2016

4.0

Though there are some features and functionalities on the site that still need to get worked out, the customer service has far surpassed my expectations which more than makes up for the small things that are already being improved. John Richey has been an incredible representative of the company and is extremely responsive, caring, and solution oriented. What makes Health Pro stand apart from other payment/scheduling platforms is the specificity toward health and wellness independent contractors and the deep understanding and personalization I feel they have for my needs. I also feel that they are partners and not just a vendor...they care about my success and about improving the site and their features to address my unique needs for my business. I really appreciate the level of personal (HUMAN!) attention and detail they provide. The user experience is fairly clean and simple, and the process of setting up my site was also simple. As soon as the AMEX payment is added and the client intake forms are added I will be able to give 5 stars! Also, if there is an easier way for old clients to pay specific pricing that is not published publicly that would be ideal!

Pros

The fact that it is specifically tailored to health and wellness professionals and allows me to automatically sync my schedule so clients can book direct and pay directly. Also, like that, this is a network that new clients can find me on and Health Pro helps promote you on their network

Cons

Feel like there could be an easier way to manage specific payments with clients (who are paying a different price than what is publicly published on site), also AMEX payments should be allowed, and I'd love to get a reporting every week of people that visit my site.

Review Source

Response from HealthPRO

January 5, 2017

HI Arielle, Thanks for your amazing review. We are pleased to let you know payments with AMEX has been implemented. Thank you for suggesting this. As always, we are here to assist you. Warm Regards, HealthPRO

SO

Shannon O.  
Owner/Healer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Awesome customer service"

September 21, 2016

5.0

Everyone I have spoken with listens to what I need for my business. From the original demo that was easy to understand to follow up information I received about features I needed that they are working on. They want you to have the best experience with HealthPro and it shows. I am recommending them to my students and fellow practitioners.

Pros

That it was easy to set up my profile. That I could enter my client list and send them an email that I had a new booking option for them. I can still make appointments in person and add them myself to my booking calendar. That I can coordinate my goggle calendar to my booking availability so I don't double book. I can easily change my times of availability for each day of the week and block out time whenever I need it. I also like being able to choose a cushion (time that is automatically put between clients) that is appropriate to my work. That has been an issue with other booking software.

Cons

That at this time I can't have two active locations. I split my time between two cities. I would like to be able to have business hours for each place depending on what location I will be at. That way I can set up my calendar in a way that I can be taking bookings in the appropriate location at any time.

Review Source

GAK

Godwin Appiah K.  
Mechanical Engineer  
Automotive  
Used the software for: 1-2 years

### "Software for good healthy living "

April 17, 2021

5.0

Healthpro is awesome to use for business and personal

Pros

This app helps in tracking health.It has a good integration with Google Calendar. It gives six weeks for trier with money back guarantee. HealthPro gives access to professional and personal scheduling feature on laptop at everywhere you go.It is user friendly. It gives the freedom to schedule at any time professional and personal time as well as change prices, locations, and services.

Cons

currently, class scheduling not available .

Review Source

CK

Cindy K.  
CISC  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "HealthPro Practice Management System"

November 5, 2019

4.0

Pros

Billing, Patient Demographics, Appointment Scheduling, UDS reporting

Cons

Our organization really like the HealthPro PM system. It's only downfall was that at the time we were using it, it didn't have an EHR module.

Review Source

AS

Avani S.  
General Dentist  
Hospital & Health Care  
Used the software for: I used a free trial

### "Amazing multipurpose product..."

July 10, 2021

4.0

The new appointment bookings showed up excellently using this product.The profile setup was also quick and easy. To grow in your business at next level, one should definitely give this software a chance to serve.

Pros

HealthPRO has helped us to engage our patients with their complaints and treatments altogether. Through this software we could schedule and arrange appointments accordingly.Its deployment is versatile and UI is easy and very helpful for beginners too. We attracted so many new clients by using HealthPRO's features online.

Cons

The only downside of this software is lack of class scheduling. All in all,we as a whole staff members are happy with the facilities provided by the HealthPRO team.

Review Source

AM

Andrew M.  
Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great option for managing your practice, for a subscription."

November 28, 2018

5.0

HealthPRO is becoming an all in one management solution for my practice. The more I use it the easier it gets. Having everything I need in one place does increase the convenience factor and I am sure it saves me time.

Pros

The first thing that was important to me was that it integrates well with Google Calendar. It does so perfectly. And I can do it all from my phone! It is definitely worth trying. You get six weeks to try it with a money back guarantee. I do like that it gives you increased visibility and people can find me on their network. It is a short learning curve to get used to the many features, even if it seems overwhelming at first sight. Stick with it.

Cons

Personally, I don't like subscription software. However, the effectiveness, and great customer support make it a worthy investment. It is evolving, and I get the impression they take customer suggestions seriously.

Review Source

SS

Susan S.  
Founder  
Alternative Medicine  
Used the software for: Less than 6 months

### "Amazing Product ~ A Definite Must for Business! "

January 5, 2017

5.0

I found HealthPro through my affiliation with The Holistic Chamber of Commerce. From the moment I had my free demo, I was hooked. The profile setup was the easiest I have ever experienced. Customer service is wonderful, kind, considerate, and follows through. They have taken my suggestions seriously and I have already seen the improvements put in place. I look forward to working with HealthPro and continuing to grow the possibilities of business together!

Pros

Very easy to set up and update

Cons

The series are static. Both unchangeable in name and location.

Review Source

OA

Orly A.  
Business Coach for Public Speakers  
Restaurants  
Used the software for:

### "Heaven Sent!"

January 16, 2017

5.0

Finally, a platform to give community and support to health and wellness professionals giving the office experience without the office. This platform wears all the hats of an Entrepreneur such, marketing, sales, management and accounting all in one place. The health and wellness community, as well as other professions that are affiliated, can benefit from this platform with no investment, no overhead, and no headaches. I am proud to be a part of this community and to support its members as well as refer this platform to my database of like-minded professionals in the health and wellness sphere and beyond.

Pros

It is a no brainer anyone can use it. Very user friendly.

Cons

Nothing at the moment and I am confident that if there is ever a challenge it will be handled professionally.

Review Source

Response from HealthPRO

March 21, 2017

Thanks for such a great review Orly! We appreciate your feedback and the ability to serve you!

AA

Abraham A.  
Personal Trainer  
  
Used the software for: Less than 6 months

### "Great Management Tool For Anyone Looking To Simplify Bookings"

August 25, 2016

5.0

This software is user-friendly and makes it convenient to show your clients what you're all about and what you can do.

Pros

Great feature of being able to book appointments on behalf of your clients! Then all they have to do is go online and pay.

Review Source

KP

Kelly P.  
Yoga therapist, yoga teacher, life mentor  
  
Used the software for: 6-12 months

### "Easy to use and very fast reimbursement for online payments."

May 17, 2017

5.0

Pros

Very fast turn around for online payments. Easy to set up online scheduling and great customer service.

Cons

No direct (easy) way to update client accounts to reflect appointments not booked through the system, but paid for via the system.

Review Source

LB

Lori B.  
Owner/Marketing Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Fabulous Booking System!"

August 31, 2016

5.0

"It was really fun to do a session and then see the $ showed up in my bank account like magic!" This is very intuitive and easy to use.

Review Source

DDN

Dr. Debbie N.  
Chiropractic Physician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "HealthPro Is Awesome!"

August 17, 2016

5.0

My experience with HealthPro has been fantastic. A seamless and easy to use platform that is of great value in providing health and wellness services widely!

Pros

How easy and professionally crafted it is.

Cons

So far absolutely nothing!

Review Source

Response from HealthPRO

August 19, 2016

Thank you so much for your review. Glad to hear that you are enjoying the platform.

HS

Heidi S.  
Owenr/operater/Personal trainer/instructor  
Consumer Services  
Used the software for: Less than 6 months

### "Heidi Smith InfinityFITT"

August 25, 2016

5.0

I have had a very positive experience thus far. I have not had a chance to use the site yet still new and setting up my profile Love it so far

Pros

ease of use so far

Cons

class scheduling not available yet

Review Source

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