--- title: "Enablon Incident Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Enablon Incident Management Software - reviews, pricing plans, popular comparisons to other Issue Tracking products and more." source_url: "https://www.capterra.com/p/152820/Safety-Incident-Management-Software/" page_type: "product" language: "en" publication_date: "2026-11-02" --- # Enablon Incident Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Enablon Incident Management ## What is Enablon Incident Management? The Enablon Safety & Incident Management software enables large & complex organizations to ensure optimal workplace safety, minimal operational disruption and out-of-the-box regulatory compliance with our industry-leading Incident Management software application. Offering the most advanced capabilities, our software helps you comply, report, and predict and prevent incidents, providing a proactive platform to minimize risk. ## What is Enablon Incident Management used for? [Issue Tracking](https://www.capterra.com/issue-tracking-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50000 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Enablon Incident Management?[Manage this product listing](https://www.g2.com/products/enablon-incident-management/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Enablon Incident Management 4.3 (4) VS. [4.5 (878)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting Price $50000 Per User, Per Year Starting Price $4 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (4) Ease Of Use 4.3 (14,819) Value For Money 4.3 (3) Value For Money 4.4 (10,130) Customer Service 3.8 (4) Customer Service 4.2 (9,866) ## Enablon Incident Management alternatives [4.5 (805)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (4,116)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.5 (2,216)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Enablon Incident Management Overview ### What company size and specific industries is Enablon Incident Management built for? Enablon Incident Management is designed for large organizations with complex EHS, sustainability, and risk management needs. It is intended for enterprises that manage incident reporting and compliance across demanding operational environments rather than small businesses or basic use cases. Features and Usability ### What are the key features of Enablon Incident Management? Enablon Incident Management offers alerts and escalation, assignment management, and dashboard reporting for incident oversight. It also includes issue tracking, issue auditing, and issue scheduling, plus task management, ticket management, recurring issues handling, knowledge base management, and project management for coordinating corrective actions. Getting Started and Support ### What training and onboarding options does Enablon Incident Management offer? Enablon Incident Management provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Enablon Incident Management offer? Enablon Incident Management offers Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond the listed channels. ## Features AI summary Based on 2,478 Issue Tracking reviews According to Capterra reviewers, these are the issue tracking features buyers prioritize most when evaluating a solution: - **Ticket Management** (**58%** of reviewers rated this feature as critical) - **Support Ticket Management** (**57%**) - **Task Progress Tracking** (**53%**) Enablon Incident Management is positioned around incident-focused workflows rather than the highest-priority issue tracking features listed above. It provides tools for recording, managing, and following up on incidents in a structured system, giving teams a central place to document events, maintain oversight, and support consistent response processes across the business. Dashboard 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Issue Auditing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Task Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Alerts/Escalation 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request Issue Scheduling 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule and assign issue completion dates and/or times Project Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments Enablon Incident Management 11 features ### All Features - Alerts/Escalation: System alerts about the need to escalate an issue or request - Assignment Management: Assign issues and tasks based on availability or required skills - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Scheduling: Schedule and assign issue completion dates and/or times - Issue Tracking: Record and follow the progress of every issue - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Recurring Issues: Set an issue to repeat - Task Management: Create, manage and track all task activities and progression - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues --- Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.3 (3) Free Trial Basic $50,000 Per User,Per Year Value for money 4.3 (3) 4.3 Based on 3 reviews ## Support, customer service and training options Customer Service 3.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (4) 3.8 Based on 4 reviews ## User reviews Overall rating 4.3 Based on 4 reviews Filter by rating Counts reflect reviews available in this feed. 5(2) 4(1) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Operations assurance specialist Used the software for: 1-3 years ### "Dashboard and follow up tool " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 September 21, 2026 As a admin user for a assessment and audit purpose it’s a great help organizing and making simple to understand all the live activities in the company Pros The software structure based on the menus connections and capability of creating speficic dashboards Cons Not that friendly user and some considered simple operations get a bit complicated when could be done with a few clicks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer pédiatre Used the software for: 1-3 years ### "Enablon incident management reviews " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2023 Depending on the scale of the business , setting up the tools will depend upon de objectif. We use the tool in a highly risked environment. So the types and classification of safety hazard is very large Pros The software have an Awesome dashboardEasy to use in escalating health and safety issues across the business. Safety metrics can be easily donne just by exploiting the report automatically draphted by the software. Cons It is an online working software. Cant work efficiency without internetNeed a minimum of training tu handle Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer food safety Used the software for: Less than 1 year ### "enablon review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 27, 2022 Pros possibility of producing good data related to the incidents raised by users Cons using the software in managing the raised incident in our production site, allowed to do a summary and classification of risks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Process Safety Specialist Used the software for: Less than 1 year ### "Reports" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 September 16, 2019 Pros I like the app the most so in the field you can upload your pictures Cons Reports are not easy to run. It’s hard for some people to understand Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.