--- title: "Enablon Incident Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Enablon Incident Management Software - reviews, pricing plans, popular comparisons to other Issue Tracking products and more." source_url: "https://www.capterra.com/p/152820/Safety-Incident-Management-Software/" page_type: "product" language: "en" --- # Enablon Incident Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Enablon Incident Management ## What is Enablon Incident Management? The Enablon Safety & Incident Management software enables large & complex organizations to ensure optimal workplace safety, minimal operational disruption and out-of-the-box regulatory compliance with our industry-leading Incident Management software application. Offering the most advanced capabilities, our software helps you comply, report, and predict and prevent incidents, providing a proactive platform to minimize risk. ## What is Enablon Incident Management used for? [Issue Tracking](https://www.capterra.com/issue-tracking-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50000 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Enablon Incident Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.wolterskluwer.com/&name=Enablon Incident Management) ## Enablon Incident Management Overview Updated August 2026 AI summary Enablon Incident Management enables organizations to track, audit, and manage incidents and issues across complex operational environments. Designed for enterprise and midsize businesses, it combines ticket management, task tracking, alerts, dashboards, and knowledge base tools with optional project management and recurring issue features. The platform is accessible via cloud and mobile deployment, supporting reporting through SAP BusinessObjects integration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Enablon Incident Management 4.7 (3) VS. [4.7 (1,788)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $50000 Per User, Per Year Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (3) Ease Of Use 4.6 (14,521) Value For Money 5.0 (2) Value For Money 4.6 (9,912) Customer Service 4.0 (3) Customer Service 4.7 (9,667) ## Enablon Incident Management alternatives [4.5 (3,472)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (872)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (4,090)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (795)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Enablon Incident Management Overview ### What company size and specific industries is Enablon Incident Management built for? Enablon Incident Management is designed for large organizations with complex EHS, sustainability, and risk management needs. It is best suited to enterprise-level companies that need incident management support across operations with demanding compliance, safety, and risk requirements. Features and Usability ### What are the key features of Enablon Incident Management? Enablon Incident Management offers alerts and escalation, assignment management, issue tracking, issue auditing, and issue scheduling for handling incidents. It also includes dashboard reporting, task management, recurring issues, knowledge base management, and project management to organize follow-up work and document incident-related information. Integrations ### Which third-party tools and platforms does Enablon Incident Management integrate with? Enablon Incident Management integrates with SAP BusinessObjects Business Intelligence for reporting and analytics workflows. The available integration data confirms this connection and shows support for at least this third-party platform, making SAP BusinessObjects Business Intelligence the clearest named integration in the product’s catalog data. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Enablon Incident Management offer? Enablon Incident Management provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide self-paced visual guidance. Getting Started and Support ### What customer support options does Enablon Incident Management offer? Enablon Incident Management provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Without reviewer feedback on support experiences, no claims can be made about response times, helpfulness, or common frustrations. The listed channels are the only confirmed support options. ## Features AI summary Based on 2,450 Issue Tracking reviews According to Capterra reviewers, these are the issue tracking features buyers prioritize most when evaluating a solution: - **Ticket Management** (**58%** of reviewers rated this feature as critical) - **Task Progress Tracking** (**53%**) - **Support Ticket Management** (**57%**) Enablon Incident Management covers **Ticket Management** and **Task Progress Tracking**. These features help teams record and organize incidents, monitor work as it moves through each stage, and maintain visibility into open items, allowing teams to manage follow-up actions and keep issue resolution on track. Dashboard 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Issue Auditing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Project Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments Recurring Issues 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Set an issue to repeat Task Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Alerts/Escalation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request Enablon Incident Management 10 features ### All Features - Alerts/Escalation: System alerts about the need to escalate an issue or request - Assignment Management: Assign issues and tasks based on availability or required skills - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Scheduling: Schedule and assign issue completion dates and/or times - Issue Tracking: Record and follow the progress of every issue - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Recurring Issues: Set an issue to repeat - Task Management: Create, manage and track all task activities and progression --- Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $50,000 Per User,Per Year Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User pédiatre Hospital & Health Care ### "Enablon incident management reviews " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2023 Depending on the scale of the business , setting up the tools will depend upon de objectif. We use the tool in a highly risked environment. So the types and classification of safety hazard is very large Pros The software have an Awesome dashboardEasy to use in escalating health and safety issues across the business. Safety metrics can be easily donne just by exploiting the report automatically draphted by the software. Cons It is an online working software. Cant work efficiency without internetNeed a minimum of training tu handle Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User food safety Food & Beverages ### "enablon review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 26, 2022 Pros possibility of producing good data related to the incidents raised by users Cons using the software in managing the raised incident in our production site, allowed to do a summary and classification of risks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Carol C. Process Safety Specialist Chemicals ### "Reports" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 September 13, 2019 Pros I like the app the most so in the field you can upload your pictures Cons Reports are not easy to run. It’s hard for some people to understand Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.