# Page 10 | CINC Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is CINC the right Real Estate CRM solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152829/CINC/reviews --- CINC 4.1 (248) [View alternatives](https://www.capterra.com/p/152829/CINC/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 10 - Reviews of CINC ## Showing most helpful reviews Showing 226-248 of 248 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FP Frank P. Owner/Team Leader Real Estate Used the software for: 2+ years ### "Great CRM with a few challenges. " May 31, 2018 4.0 I have grown my team to 18 agents and now rank #92 in RE/MAX Worldwide out of over 120,000 agents. Pros The software is very robust and offers dozens of choices and options not available with other CRM's. Cons Appointment booking auto notifying the client. You should be able to toggle that on and off either on the contact card or in the initial setup. Review Source HK Heather K. Realtor Real Estate Used the software for: Less than 6 months ### "Excellent" August 2, 2023 5.0 Pros Cinc has been a wonderful resource for us to expand our leads and generate more income. We enjoy the CRM platform as well. The entire platform is easy to use and has been quality compared to some other lead generations resources we have used. Cons The AI feature is a bit much, leads are getting annoyed with the AI chat. Review Source RC Regina C. Realtor Real Estate Used the software for: 6-12 months ### "Ease of using " June 6, 2024 5.0 Pros I like that it keeps tracks of clients and the time frame to contact them Cons Not able to export correctly. Sometimes it doesn’t show properly on an excel sheet Review Source SC Sarah C. Realtor Real Estate Used the software for: Less than 6 months ### "Review" August 2, 2023 4.0 Good Pros Quality Leads- The leads seem to be abundant Cons Ease of contacting each one- so many come in it is hard to keep up Review Source VP Vanessa P. Realtor Real Estate Used the software for: 2+ years ### "Realtor " July 30, 2019 5.0 Pros That its so easy to use and I can keep everything there Cons Nothing that I don't like about this product Review Source JS Jagdeep S. Sales Rep Real Estate Used the software for: 1-2 years ### "Good Crm with Lead Capturing " September 6, 2021 4.0 Its been good , I have connected with so many people Pros Lead capturing and Lead nurturing is the beast way Cons Automated follow up system is not very good. Review Source GK Gayle K. AZwest Team PM Used the software for: 1-2 years ### "CINC is in integral part of our business." May 8, 2018 5.0 Pros Leads that usually have complete information and are in the buying process. If we can establish a relationship via phone, email or text, then we usually close. Cons It is often confusing to use. The plans and campaigns are cumbersome. Sometimes CINC has permissions so I can change pipeline status and then other times it's gone. I'm the one with ALL of the authorities to do anything. When I can't do what I did the day before, it's annoying. Review Source KK Kevin K. Realtor Real Estate Used the software for: Less than 6 months ### "pretty good " August 3, 2023 3.0 so so Pros the AI chat it helps with the auto follow up Cons a lot of just looking people, they are not serious to take that step Reason for choosing CINC the ai chat Review Source AK AL K. Broker Real Estate Used the software for: 6-12 months ### "Best CRM" April 19, 2021 5.0 Pros Very simple to use very creative to implement you can go with tons of updates and add-ons Cons Very expensive to pay by yourself much easier to cooperate with team Review Source AS Aman S. Real Estate Broker Real Estate Used the software for: 6-12 months ### "Worst lead gen company." March 10, 2020 1.0 Don’t subscribe Cinc. They provide bad leads and most of the leads are of no use. Its completely waste of your time and money. Any questions you can call me at \[SENSITIVE CONTENT HIDDEN\]. Its wasted my money in my six months contract with them. Bad customer service too. Worst lead gen company I came across with. Pros Nothing. They rotate leads from one agent to another. Cons Worst ever experience. They are ripping off and provide nothing in return. Review Source LS Leah S. Team Manager/Trainer Real Estate Used the software for: 1-2 years ### "CINC HAS CHANGED OUR BUSINESS!!!" April 24, 2018 5.0 Pros It allows us to house all our leads in one place. It is easy for the agents to manage their database. We can track, call and pipeline status. It generates leads and creates marketing with ease. The customer support and instruction videos are amazing!! Cons It does go down now and then but the team is QUICK in getting us back online. You can't pick who gets notified on pond leads by agent. Review Source RB Rhonda B. Team Lead Real Estate Used the software for: Less than 6 months ### "New to the platform" August 7, 2023 5.0 Pros I really like the AI feature that aids in contacting the leads that are not responding. I also think the CRM setup is very easy to use. Cons Being a newer user, I still have a lot to learn about. Review Source TJ Teresa J. Broker Real Estate Used the software for: 6-12 months ### "Bad Lead. No Conversations. " December 21, 2022 1.0 The sales staff sell what the company does not deliver. The staff and management could care less. Pros Easy to use. Concept is good if leads were workable. Cons Leads are individuals mostly browsing the internet, not true buyers. Review Source VR Verified Reviewer Owner/Managing Broker Used the software for: Less than 6 months ### "Since starting to use CINC we are finding our lead followup is more thorough and easier to manage." May 9, 2018 5.0 Pros Lots of possibilities to filter, followup, and profile. The automatic Pipeline changes are fabulous. Makes overseeing the agents who are doing their work a lot easier. Cons It's not SUPER user friendly. Agents are having a tough time learning it without specific instructions. Review Source EJ Elaine J. Treasurer Real Estate Used the software for: 6-12 months ### "Not the Best" May 5, 2020 3.0 I don't see much benefit over our last software.... Pros We are not sure what to answer. We are not really satisfied with any parts of the program. It does load quickly. Cons We are having a hard time training our members on the software. You can't customize the program so some areas are very cumbersome. Review Source KB Kathy B. Owner Real Estate Used the software for: 1-2 years ### "Great Product, Costs a Lot" October 30, 2018 5.0 I used this product as a real estate agent working under another broker, and I really like its usefulness, but the costs is prohibitive. I believe it should be about 20% less than it is. Pros This software is a great multi-layered system that allows for lead generation, client tracking, and more. My favorite part is the way I can do lead generation with a simple cut/paste from my website. Cons It's too expensive for me to use as a new broker. When I have several agents working from my office, I will subscribe again. Review Source DM Debra M. Team leader Used the software for: 1-2 years ### "Better than any other " May 31, 2018 5.0 Pros The CINC support is better than any other lead platform I have used. They truly want you to succeed Cons Adspend unpredictable . Our cities go up And down each month so it can make it difficult to figure out where and what we want to spend our money on Review Source GE Greg E. Realtor- administrator of the site Used the software for: 6-12 months ### "Love the website, the customer support is awesome, professional and very responsive." May 14, 2018 4.0 Pros The software does takes some time to get used to. Its a bit cumbersome at first but becomes easier to use as time goes by. If anything its a bit too much. There are more features on this software than any i have used before. Cons Too much stuff to learn or at least it has been for me. to me ''less is better''. There are lots of built in features that i have yet to master. Review Source RC Richard C. Realtor Real Estate Used the software for: Less than 6 months ### "positive" August 2, 2023 5.0 great Pros customer service, quality of leeds, number of options Cons being forced into a contract - it's a good product it will stand on it's own I don't think many people would quit but if that means less competition I'm all for it Review Source MK Mani K. Team Leader Real Estate Used the software for: 6-12 months ### "Switched to KV" April 17, 2020 5.0 Pros Super easy to use and great lead generator Cons Price was just too high for our organization Review Source mS md S. Used the software for: ### "What Happened to CINC?" February 16, 2017 2.0 We have been using CINC for about 2 years in total. At the beginning, they were very engaged, responsive & attentive to our needs as a new Client. They always answered emails & phone calls immediately. The training was top notch and they truly seemed to be an advocate for your success. We were successful almost immediately with a good ROI & client stream. Everything has changed over the last 6 months. Their phone system is constantly on the fritz so you need to continually call in before someone actually answers (there is no voicemail set up). The software has some glitches that even though requests have been made to correct there has been no response/action from the tech team. Most importantly the ROI has dropped dramatically in the last year, CINC oversold our small market & diluted the lead pool. I have requested a dedicated CSR to get us back on the right track but have not had anyone from CINC reach out. - We will be reviewing other lead generators who have a more successful ROI for us - too bad really - sich a disappointment. Review Source MH Maria H. Realtor Real Estate Used the software for: 6-12 months ### "CINC is great for leads" October 23, 2019 4.0 CINC has really great lead management tools, but the fact that they spread their leads so thin and that they are so expensive makes them not so sparkly. Pros CINC is a great tool to use to convert leads into buyer and seller clients. The leads are usually valid and the platform management software really helps keep everything on track. Cons I did not like that multiple agents or teams could receive the same exact leads from CINC. Leads should not be spread like that. Review Source PC Patrick C. Realtor Real Estate Used the software for: Less than 6 months ### "Awesome Lead Generator" August 27, 2019 5.0 It's a great program that works seamlessly between desktop and mobile devices Pros The amount of information and number of Leads is incredible. You will receive good leads on a daily basis. Cons Some of the leads need to be qualified in regards to their amount of interest in immediate Real Estate Review Source Similar Products Featured ## Related categories [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.