# Page 9 | CINC Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is CINC the right Real Estate CRM solution for you? Explore 248 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152829/CINC/reviews --- CINC 4.1 (248) [View alternatives](https://www.capterra.com/p/152829/CINC/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 9 - Reviews of CINC ## Showing most helpful reviews Showing 201-225 of 248 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JP Jon P. Owner/ Broker Real Estate Used the software for: 2+ years ### "It's to learn the basics but very difficult to use it to its fullest potential." June 4, 2018 4.0 Overall, we wouldn't be able to manage our business without it. Its how we manage everything from lead generation to converted client. Pros I like having everything in one place. Its is simple enough to use for the basic functions to get an agent started fairly easily. The search site is great and I like the integrated branded site. Cons I don't like that I still have to use supplemental services that I feel I shouldn't need for the price I'm paying. Shout-boss is far superior to the drip campaigns to new leads; Top Producer is far superior in managing listings and closings; Top Producer Market Snapshot is far superior for seller market reports. High quality services like these should be part of the platform to make it an all-in-one system. Review Source Lee B. CEO Used the software for: 1-2 years ### "CINC's custome support is second to none. CRM is the best in the industry and I've used them all." May 11, 2018 5.0 Lots of sales Pros Great back end to the CRM which make managing my team easy. Single user version is just as good, highly recommended. Cons It's not free! Just kidding. I really don't have anything I don't like about the software it works ad prommised and then some Review Source KM Karen M. Realtor Real Estate Used the software for: Less than 6 months ### "A Lot of features" August 7, 2023 5.0 There are leads coming in frequently, but learning how to manipulate the leads and lead gen to fit your needs, preferences and area is something I would like to be able to manipulate myself, to find the right flow for me. Cinc has to make any changes, but doesn't really get into what to change, why or the possible benefits/cons for doing each. It is an amazing system, but takes a lot of time to learn! Pros It definitely gets you leads on a daily basis, and the site has so many features it will be amazing Cons There are so many features that trying to learn them all in the short training sessions takes a long time, some things we learn later would have been super beneficial in the beginning. But with so many features, it is hard for anyone to teach it quickly! Reason for choosing CINC recommended by coaching team Review Source MP Mark P. Realtor Real Estate Used the software for: 6-12 months ### "Cinc experience " August 3, 2023 3.0 Good Pros Not bad great platform , just wish you had classes showing capabilities of platformSeems everyday I find something nee Cons More instruction on the platform find new functions everyday Switched from [HouseJet](https://www.capterra.com/p/201552/Market-Maker/) Results Review Source PR Preeti R. Real Estate Broker Real Estate Used the software for: 6-12 months ### "One of the Good CRM's Out there for Realtors " June 19, 2024 5.0 Pros The overall CRM is good, user friendly and lots of good features Cons Its a bit more expensive than the other CRM's Review Source DR Diane R. Realtor Real Estate Used the software for: 2+ years ### "Review of CINC" June 6, 2024 5.0 Pros I like the leads, the ability to track what the consumer is seeing and how often they are online etc. Cons Need more ideas on how to turn user into client Review Source JJ Julie J. Realtor/Owner Principal Real Estate Used the software for: 6-12 months ### "Not worth the money" August 4, 2022 2.0 My overall experience is it was a complete and utter waste of marketing money. I got absolutely no good leads from it at all. I had an agent who had worked with it at a previous brokerage and he agreed that the leads we were receiving were useless. At $10+/lead I would expect them to be great, wouldn't you? Pros The website looks good and the initial training was pretty good. Cons Absolutely detest that the templates use emoji's in the responses to potential clients...NOT very professional at all. Review Source TO Tasha O. Broker Real Estate Used the software for: 2+ years ### "Real estate " June 11, 2024 4.0 Pros The accessibility and back end systems - my account manager is very easy to reach. Cons With all the changes on the site it’s hard to keep up with Review Source VR Verified Reviewer Owner Real Estate Used the software for: 6-12 months ### "Don't waste your money" September 5, 2019 2.0 Overall - We enjoy the system its self, however,​ the leads are never relevant and the customer service is HORRIBLE. Pros \- It does provide​ leads - Platform is easy to use Cons \- Leads are often for cities hours from where you requested leads for - Customer service is extremely poor Reason for choosing CINC Amount of leads offered - however since they are not in our relevant area. we will switch. Review Source GG Gene G. Broker Associate Real Estate Used the software for: 2+ years ### "Worst Lead Gen Out There" November 14, 2022 1.0 It is the worst I have ever dealt with. Their leads supplied are total trash. I can walk down the street and talk to 10 random strangers and get better quality prospects that Cinc provided Pros Nothing it is total garbage, It is the worst Cons The poor-quality leads, Bad Names, Bad Phone Numbers, Bad E-mails Review Source Jeremy D. Loan Officer Banking Used the software for: 6-12 months ### "Bad Bad Bad Customer Service" April 20, 2020 1.0 These guys are keep charging me even after the account was canceled and refuse to issue refund do not do business with them Pros robust CRM, you are paying for it, big time Cons Leads were not good, they send a lot but they are not good leads. Customer service is terrible terrible terrible Review Source MG Makayla G. Executive Assistnat / Prelisting Specialist Real Estate Used the software for: Less than 6 months ### "Overall Satisfied " July 31, 2018 4.0 Overall we are very satisfied with CINC. We receive a lot of great leads from the platform and once you get used to the platform it becomes very easy to use. As a team we love that when we reach out to our sucess partners they always have a solution and our request our submitted to the tech team when there is not a solution. Pros CINC has been a great platform to harvest internet leads as well as track all our database information. The best feature is the integration with other platforms like Gmail and Dotloop because it allows us to run our business from one platform rather than jumping to different pages. The lead platform is very well organized and we love that all our communications with clients are saved for us since we used to have to file them ourselves. Cons There are multiple features our team had with another CRM system that we do not have with CINC, such a place for a spouses birthday and a way to automate reminders to send leads birthday cards or call. ( We use birthdays as a touch within our 36 touch program as outlined in the red book). We also think CINC would be fantastic if it had a better listing platform where we could organize every step of a transaction even before its live on NWMLS. Review Source VW Vasilina W. Realtor Real Estate Used the software for: 6-12 months ### " CINC Review" July 29, 2023 4.0 Pros Leads are pretty good, good customer support, account managers are great Cons Hard to manage leads. I don’t have anything else to say Review Source LB Lisa B. Owner/Beoker Real Estate Used the software for: Less than 6 months ### "Cinc Review " August 2, 2023 1.0 Not a good experience. Pros Nothing! It was a money racket. Most people were just looking at goodie and Cinc picks them up. Cons Cinch’s leads are awful. It’s on a month to month basic, but when I went to cancel I had to stay on 2 extra months. Review Source VR Verified Reviewer REALTOR Real Estate Used the software for: Less than 6 months ### "Really bad" October 31, 2017 1.0 Cons The app is relatively easy to use, the support is poor at best. the Administration of the product is awful, we were sold on a "new idea" to make "individuals" into teams to cost share...its been a very expensive nightmare, it has pitted colleagues against each other in competition. They had us put together a spread sheet of who was paying what and filtering areas chosen by each agent...this was COMPLETLY ignored. They have refused to refund any monies after lying to us about this for 4 months. These folks have all the flowery team talk down and how to pacify clients even when it is NOT running properly for what we were sold. This is a typical non-earning company that is running on investors money...sound familiar...we were sold a product that does not exist...THAT is our problem with this Company and then a refusal to give back a dime.. Review Source SC Shari C. Real Estate Broker Real Estate Used the software for: Less than 6 months ### "My experience with CINC" August 2, 2023 5.0 The customer service Pros The setup and the ability to add landing pages Cons The leads sometimes take longer to respond Review Source LD Lorrie D. Broker Real Estate Used the software for: Less than 6 months ### "No value" August 2, 2023 5.0 Much too expensive for nothing Pros The system works easily I like the app and CRM and AI component Cons These are not really leads. Just random google and other users. Nothing to work with. Even after AI. Has worked with them Reason for choosing CINC Recommended by my fidelity marketing person Review Source BS Brooke S. Realtor Real Estate Used the software for: 2+ years ### "CINC has been responsible for a large part of my business' growth." May 31, 2018 5.0 LEADS - the most important thing in real estate. Pros It's user friendly and most things that you'd want a software program to do - it's already built in. If you don't see it, just ask, because it's probably there but you just aren't finding it. Cons There really is nothing that we don't like about the software. Getting our agents to ensure they're using it 100% is always tough, but not the software's fault. Review Source JL Jay L. Team Leader Real Estate Used the software for: 2+ years ### "The Best OF The Best" January 14, 2020 5.0 Its a great system, great product, does exactly what they say it does. It works if you work it, my Team loves it. Pros I have used a few other similar products, none hold a candle to CINC, its just great, Customer service is also excellent Cons There is nothing that I do not like about the system, it works like it says it will, customer service is great. Reason for choosing CINC Better product Review Source HJ Heather J. Marketing Director Real Estate Used the software for: Less than 6 months ### "Refreshingly Easy Implementation & Service" July 28, 2023 5.0 So far, so good. Pros The platform itself is aesthetically pleasing and easy to implement. Launching our new site was super fast and very little work for my team. Cons The only thing I haven't liked so far is the number of people to interface with during the implementation process. There was the pre-screener, a sales rep, a tech person or two, and implementation specialist. It would be nice if after the pre-screening that one person was the go-to for service and questions. Switched from [BoomTown](https://www.capterra.com/p/151892/BoomTown/) I prefered the look of CINC sites to the one we had with Boomtown. Review Source CP Caleb P. Sales Executive Used the software for: 2+ years ### "CINC is my lead generator. It has been my "go to" source. I prefer google ads to facebook. " May 8, 2018 5.0 Source of all my internet leads Pros It does a lot of things hands off. My biggest problem is with procrastination with followup. So if I'm not responding as often as I should, the software continues to engage them. I think the functions are generally well thought out. Cons I haven't felt I could replace my CRM for nonlead followup and client data. I'm not sure that's terribly important, though. Review Source JT Justine T. Owner & Realtor Real Estate Used the software for: 6-12 months ### "Very pleased " June 5, 2018 5.0 The ability to reach my career goals Pros The ability to track what leads are looking at, their search behavior. I also love the text and email drop feature and templates. They've proven to be very effective. Cons I am so dissapointed that CINC does not have the ability for me to have instant emails sent to leads when new properties come on the market that fit their needs and search parameters. I understand it would slow down the system overall, as they have told me this. I find it sad that they can't figure out a way to make this work, as competitors have this ability. It would directly improve my business and in turn, raise my available marketing budget that I can afford to re-invest in CINC. Review Source BC Brenda C. owner/broker Real Estate Used the software for: 2+ years ### "need it to work easier from laptop and mobile" May 13, 2018 3.0 leads are easier to read Pros easier to use than last program, entering leads, and reading data, love getting a text as every lead comes in. Cons hard to use with all functionality from my mobile and laptop for accountability. hard to follow within going into many screens, how long it took for the lead to actually get a call, have to follow sometimes 10 mins or so to see if any agent tried Review Source AH Ana H. Salesperson Real Estate Used the software for: Less than 6 months ### "Best lead generation platform " June 11, 2024 5.0 I’m practicing my real estate sell skills everyday Pros Real time serious buyers calls , I have the opportunity to offer my real estate services Cons Most of the time answer machine answer my calls Review Source RC Ramona C. Realtor Real Estate Used the software for: 6-12 months ### "Bad Leads" July 1, 2020 1.0 Not very happy Pros Somewhat easy to use, 90% of leads bad; Training was good Cons Since I have been using this lead service I have received over 400 leads most of them bad leads and have sold 1 home. Due to the lack of bad leads I had to go into new home sales and was not able to use their lead source since it was resale. I notified my support person who stated I signed a contract and had to abide by it. I felt that was bad customer service :( Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.