# SWITCH.CM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SWITCH.CM Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/152834/MemberPress --- # SWITCH.CM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SWITCH.CM ## What is SWITCH.CM? Switch.cm is the worlds most affordable Reservations Management System. The award-winning, cloud-based platform automates online bookings, saves you time and offers essential operational functions to your reservation-based business. Switch.cm is an all-in-one system because it includes Channel Management, Property Management System, Automatic Billing, Booking Engine, Housekeeping and other additional functions for your to run your property easily. ## What is SWITCH.CM used for? [Motel](https://www.capterra.com/motel-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Hostel Management](https://www.capterra.com/hostel-management-software/) Top alternative Featured Overall rating Based on 51 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Starting price $95 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SWITCH.CM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://switch.cm/&name=SWITCH.CM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SWITCH.CM 4.5 (51) VS. [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price $95 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (51) Ease Of Use 4.2 (338) Value For Money 4.8 (48) Value For Money 4.1 (322) Customer Service 4.6 (51) Customer Service 4.1 (331) ## SWITCH.CM alternatives [4.3 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (470)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.8 (1,546)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Front Desk Management 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Partner Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage channel partners through a portal where they can access all product information Reservations Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Employee Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Housekeeping Management 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Online Booking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform SWITCH.CM 34 features Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Monitor product stock levels Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Book meetings and appointments through a website or digital platform Manage channel partners through a portal where they can access all product information Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Track factors that affect pricing and adjust prices accordingly to increase sales Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held One location Get Advice We can help you find the software with the features you need. Features 4.4 (51) 4.4 Based on 51 reviews ## Pricing Value for money 4.8 (48) Free Trial [View pricing plan details](https://www.capterra.com/p/152834/SWITCH-CM/pricing/) Enterprisw $95.00 Flat Rate,Per Month It includes: - 4 Weeks Free Trial - Automated Billing - Booking Engine - Channel Manager - Connect to 200+ Otas - Full Featured PMS - Human Live Chat Support and Free Guided Setup & Training - & Reporting Premium $55.00 Flat Rate,Per Month It includes: - 4 Weeks Free Trial - Automated Billing - Booking Engine - Channel Manager - Connect to 6 Otas - Full Featured PMS - Human Live Chat Support and Free Guided Setup & Training - & Reporting Basic $35.00 Flat Rate,Per Month It includes: - 4 Weeks Free Trial - Automated Billing - Booking Engine - Channel Manager - Connect to 4 Otas - Full Featured PMS - Human Live Chat Support and Free Guided Setup & Training - & Reporting Budget $15.00 Flat Rate,Per Month It includes: - 4 Weeks Free Trial - Automated Billing - Booking Engine - Channel Manager - Connect to 2 Otas - Full Featured PMS - Human Live Chat Support and Free Guided Setup & Training - & Reporting Value for money 4.8 (48) 4.8 Based on 48 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (51) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (51) 4.6 Based on 51 reviews ## User reviews Overall rating 4.5 Based on 51 reviews Filter by rating 5(32) 4(15) 3(3) 2(1) 1(0) Mentioned topic Sorted by most recent KS Kristina S. Receptionist Hospitality ### "10" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2021 Pros Everything is perfect. Switch makes everythin easier. Cons There is nothing not to like. This software is something that every organisation should have. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MO Mihailo O. Manager Leisure, Travel & Tourism ### "A great and simple property manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2021 It helped me sync with a couple of property reservation sites, and it really saved me a lot of time and headaches while working. I would highly recommend this property manager to anyone owning a hostel, no matter the size. Pros It is very easy to use and it syncs great with all the OTS. It is really simple to navigate and the clean design really helps with the user experience. Also,the customer support is great, usually they respond within minutes,and have always been able to help me out with anything I had an issue with. Highly recommended it. Cons It had rare crashes,but it really wasn't a problem for us. Overall, it's a great and simple property manager. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 21, 2021 Thanks Mihailo, happy to know your satisfaction with Switch.cm. PV Pedro V. Owner Entertainment ### "Best relation price/service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 23, 2021 It is a nice experience. Pros The easy working with, easy to explain. Cons The setup is not so easy, and worst if you have to add different rates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Joe M. GM Hospitality ### "Fab Soulution for small to large scale units" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2021 Very satisfied with the software , the ease of use, and integration to our website Pros Ease of use, & the problem solving on the part of the team is second to none in the field. Cons Some of the Stats could be tweeked to suit diffeent venues, but I would be being picky as thats not essential Reasons for choosing SWITCH.CM Cost Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 30, 2021 Thanks Joe! WD Wendy D. Owner Hospitality ### "One of the best experiences ever! So happy with this software and the company." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2021 Pros The software was easy to use and had all the features I needed. I got helpful customer service whenever I needed it and the price was unbeatable. Rarely have I had such a great experience in buying any product. Highly recommended! Cons Can't think of anything I didn't like. Everything worked exceptionally well. Switched from [Rentals United](https://www.capterra.com/p/139850/Rentals-United/) Working with Rentals United had been a nightmare for us. For three months, there had been a bug with the software so we were unable to connect with airbnb. The customer service people were unpleasant and unhelpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Catt D. manager Hospitality ### "Review from Gili Beach Bum" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2020 Very good Pros Easy to use and find your way around. Also the support system is very good and helpful. Cons I don't know enough about the system for me to say what i dont like. What i do know and use is simple and straight forward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2020 Hi Catt, Thank you for leaving us a review and responding in our survey. We really appreciate you taking the time out to share your experience with us. We wish you and your family's safety during this challenging times. AW Agus W. Reservation Hospitality ### "Very good channel manager for hotel industry" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 25, 2020 Its very help me in controling my bussiness in hotel industry Pros I like most about The system calendar using switch.cm software that I can use easyly in my smartphone. The seasonal price also help a lot to control the rate Cons The Housekeeping button not really useful as the communication between front office and house keeping not really working Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 7, 2020 Hi Agus, Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. With the housekeeping feature not being used by the staff, it will create more problems in the future. We suggest you take the time to reintroduce the said feature with both of them present in the training and explain well the importance of it in your business. Thank you! AS Alison S. Publican Hospitality ### "Easy to navigate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2020 It's important to have an overall electronic manager managing your OTA, stops having to explain to customers that they are double booked! Pros It's pretty easy to navigate around the software, I spent some time on the site to familiarise myself, once I had that clear it all became quite clear. Cons Would be nice to get a search button as sometimes information is not always in the most logical place. Reasons for choosing SWITCH.CM SwitchCM was the first channel manager I encountered during my search, they seemed very impressive and professional, I decided to take a chance on them and have been happy with them for the last 3 years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 29, 2020 Hi Alison! Thank you for leaving us a review. We appreciate your time out sharing your experience with us. You can always search a particular reservation using the search bar at the top left corner of the calendar. GJ Gabriela J. manager Non-Profit Organization Management ### "Great tool for bookings" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 12, 2020 Great software, helpfull agents, many options.... Pros I dont have to check emails, its like having personal secretary that tells me when guests arrive from all sites Cons Not being able to turn off when hostel didnt work during the covid19 situation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2020 Hi Gabriela, Thank you for leaving us a review. We appreciate your time in sharing your experience with us. During this time, since the hostel is close, you can use the "block off" feature in Switch to close the availability of each room in your property. You can check this article (http://help.switch.cm/article/using-the-block-off-feature/) on how you can use this feature. For any questions, please do not hesitate to contact us. MM majudulla mohamed m. manager Hospitality ### "highly recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2020 switch isnt our first channel manager, we are very happy with switch in comparison to our first channel manager, there are no hidden fees, customer care is available Pros we were looking for a channel manager to combine all the OTA as we were facing over selling, connecting switch to OTA are seamless and calendar, seasonal rates setting solved issue we faced Cons wish there is an mobile app with all the features offered in web Switched from [eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/) unhappy with fees, customers care Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2020 Hello Mohamed, thanks you for your review! We are working on new features in our mobile app :) [View all Reviews](https://www.capterra.com/p/152834/SWITCH-CM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)