# Best ServiceNow IT Service Management Alternatives 2026 | Capterra > Looking for alternatives to ServiceNow IT Service Management? Find out how ServiceNow IT Service Management stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/alternatives --- # Alternatives to ServiceNow IT Service Management [4.5 (42)](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/reviews/) Write a Review! [View Profile](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/) Tabset anchor ## Top ServiceNow IT Service Management Alternatives ServiceNow IT Service Management * * * Starting from: Not provided by vendor Pricing Model: Per Feature * * * Overall Rating: [4.5 (42)](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/reviews/) Ease of Use 4.3 Customer Service 4.4 Features 4.6 Value for Money 4.1 * * * Starting from: Not provided by vendor Pricing Model: Other * * * Overall Rating: [4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Ease of Use 4.8 Customer Service 4.8 Features 4.7 Value for Money 4.9 * * * Starting from: $19/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (695)](https://www.capterra.com/p/132997/Freshservice/reviews/) Ease of Use 4.6 Customer Service 4.6 Features 4.3 Value for Money 4.4 * * * Starting from: $39/Per Month Pricing Model: Per User * * * Overall Rating: [4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Ease of Use 4.3 Customer Service 4.3 Features 4.4 Value for Money 4.2 Tabset anchor All ServiceNow IT Service Management Alternatives At a Glance Top Alternatives for ServiceNow IT Service Management - [Action1](#product_c654c2af-273a-4761-a514-a98c0036b281) - [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe) - [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f) - [SysAid](#product_5411fa84-69c4-47bd-a274-a6d200b6d7d4) - [ManageEngine ServiceDesk Plus](#product_28ea2259-0548-486b-9133-a6d200b5007e) Tabset anchor by SysAid Technologies [4.5 (515)](https://www.capterra.com/p/107225/SysAid/reviews/) SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/) Compare Tabset anchor by ManageEngine [4.4 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Move fast and fix outages before they impact your end users and revenue, with ServiceDesk Plus and its no-code automations. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/) Compare Tabset anchor by Atera [4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Manage assets, inventory, and ticketing in one full-stack platform, all while cut your IT workload with AI agents. [Learn more about Atera](https://www.capterra.com/p/144309/Atera/) Compare Tabset anchor by BOSS Solutions [4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/) Compare Tabset anchor by ConnectWise [4.2 (72)](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) ConnectWise RMM is a new solution built upon the ConnectWise Platform that combines: out-of-the-box automation with robust automation. [Learn more about ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/) Compare Tabset anchor by Servably [4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/) Syncro is the most efficient business platform to run your MSP with an RMM that is fully integrated with the PSA and remote access. [Learn more about Syncro](https://www.capterra.com/p/207618/Syncro/) Compare Tabset anchor by Atlassian [4.5 (768)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Compare Tabset anchor by NinjaOne [4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) NinjaOne is the leading unified IT operations platform, providing a seamless and single-pane solution. [Learn more about NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Compare Tabset anchor ## [Milvus](https://www.capterra.com/p/202528/Milvus/) by Milvus [4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/) Compare Tabset anchor ## [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/) by TOPdesk [4.4 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/) TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what. [Learn more about TOPdesk](https://www.capterra.com/p/127562/TOPdesk/) Compare Tabset anchor ## [LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/) by GoTo [4.4 (214)](https://www.capterra.com/p/249584/GoTo-Resolve/reviews/) Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent plat [Learn more about LogMeIn Resolve](https://www.capterra.com/p/249584/GoTo-Resolve/) Compare Tabset anchor ## [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) by ConnectWise [4.1 (275)](https://www.capterra.com/p/107931/ConnectWise-Manage/reviews/) 2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. See why. View the demo! [Learn more about ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) Compare Software Found In - [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/) - [ITSM Software](https://www.capterra.com/itsm-software/) - [IT Service Software](https://www.capterra.com/it-service-software/) - [Help Desk Software](https://www.capterra.com/help-desk-software/) - [Issue Tracking Software](https://www.capterra.com/issue-tracking-software/)