Who Uses This Software?

Startups, agencies, consulting firms


Average Ratings

7 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Missive
  • missiveapp.com/
  • Canada

About Missive

Collaborative email and threaded group chat for productive teams. A single app for all your internal and external communication.


Missive Features

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing

Missive Reviews Recently Reviewed!


Capterra loader

The ability to comment and collaborate with your team in individual email is simply fantastic!

Dec 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and easy to use.

Collaborating with team members is incredibly easy.

Regular updates.

Incredible support.

Cons: The user interface could be better and cleaner.

Minor bugs can occur, but are corrected almost immediately by the Missive team.

Overall: Missive helps me to have better communication with my team. The ability to comment directly on individual emails allows me to gain productivity.

Capterra loader

An awesome way to collaborate around email

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: If you want to share email without investing/migrating to a help desk, or without directly sharing your password, it's hard to beat Missive. I'm often sent direct emails from clients that I'd like to assign to other team members. Missive is the first tool I've found that makes this painless, so I can easily tag someone into a thread and get them to take over communications.

Cons: I understand why they have the chat integration, but it's not super useful for me and I wish it could be turned off. I'd also love more control over the visual interface. I really don't like column layouts in email (I know, I'm strange) and you're pretty much stuck with it in Missive.

Capterra loader

We're still new to Missive but I really love the workflow for handling incoming emails.

May 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple concepts of unassigned and assigned messages. Ability to function in parallel with gMail. Sharing notes and tasks around emails is great!

Cons: Sometimes the app is a little slow to respond. Maybe it will be faster once I dwindle down this overflowing inbox... Explaining some of the concepts to my non-technical partner was challenging, but I think Missive made it easier than some of the competing solutions.

Overall: Increased productivity in handling emails of all sorts, from customers, suppliers, staff, and management.

I have the free version and so far have been quite impressed

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money

Pros: It was super easy to set up and use without needing any assistance. It does what it claims to do in a easy and useful way.

Cons: I understand the free version does not have much history, but it would like to be able to save the whole conversation with notes into our document management system. Also it is hard to combine emails into a single project if either party doesn't hit reply - or maybe I just haven't figured out how to do so yet.

Missive App

Jan 24, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a great place for several ppl to communicate on the same item. The chat feature is great

Cons: It is initially a little difficult to comprehend but once you get the hange of it, its great. Just initially its a little overwhelming.

Overall: WE love it at our company!

Terrific Email Management Tool, and Exceptional Client Support

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What a great program! Missive is an easy-to-use platform that enables our small team to track and assign tasks across all phases of projects.

Cons: I only wish it had some CRM features or could link with other applications to expand on functionality.

Capterra loader

Very useful team outreach application

Nov 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: chat feature: the ability to communicate on prospects in context. Makes it easier for all parties

customer support: quicker support response time I've ever experienced. Absolutely top notch. Others should learn from them

Share inboxes: really useful for training salespeople and also for sharing the outreach tasks

Cons: Only one email can't be sent at once. Would love to able to set up a sequence

Overall: Missive is a really great alternative to other outreach solutions and also a more cost effective one as well. Really like the UX and its a well-thought out product with a wonderful support team