# Page 6 | Missive Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Missive the right Collaboration solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152884/Missive/reviews

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Missive

4.9 (142)

[View alternatives](https://www.capterra.com/p/152884/Missive/alternatives/)

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Last updated March 23rd, 2026

# Page 6 - Reviews of Missive

## Showing most helpful reviews

Showing 126-142 of 142 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Erick B.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Fantastic Service"

January 22, 2020

5.0

Missive allows us to communicate with our clients extremely efficiently and collaborate between team members in a very natural and productive way.

Pros

Easy to get up and running. Surprising amount of options. Excellent price point.

Cons

So far I have had no problems and I have no complaints.

Switched from

[Front](https://www.capterra.com/p/132901/Front/)

Ultimately, Missive was willing to add a feature we desperately needed and had been pleading with Front to add for over a year.

Review Source

CM

Christopher M.  
COO  
Printing  
Used the software for: 2+ years

### "Best Tool We Use As A Company"

January 13, 2021

5.0

Pros

The product is extremely easy to use and cuts down on all of the wasteful overcommunications to customers and co-workers. It helps us deliver a full service end to end customer centric experience to our customers that we could not complete any other way.

Cons

Nothing, it works like a charm all of the time.

Review Source

JL

Jonathan L.  
CTO  
Consumer Goods  
Used the software for: 2+ years

### "Amazing piece of software"

February 15, 2021

5.0

Pros

It's versatile, it's easy to use and it's a one stop shop for everything a growing business needs for communication in a team.

Cons

The one thing that bothered me was resolved months ago. It was the search functionality, which wasn't great but now is superb! So nothing to say really ;-)

Review Source

SH

Simon H.  
Co-Founder, Director  
Financial Services  
Used the software for: Less than 6 months

### "Missive is a game changer for managing communication around communication"

January 20, 2024

5.0

Missive has dramatically streamlined our email communications, enabling seamless team collaboration within a single software. Its intuitive interface and powerful automation tools have significantly boosted our productivity and email response time. We highly recommend it for any business seeking to enhance their email management and team collaboration.

Cons

Missive is one of the few pieces of software that I have experienced no issues with (thus far), nor do I have a wish list for it.

Review Source

Boyd T.  
Founder  
  
Used the software for: Less than 6 months

### "We're still new to Missive but I really love the workflow for handling incoming emails."

May 23, 2018

4.0

Increased productivity in handling emails of all sorts, from customers, suppliers, staff, and management.

Pros

Simple concepts of unassigned and assigned messages. Ability to function in parallel with gMail. Sharing notes and tasks around emails is great!

Cons

Sometimes the app is a little slow to respond. Maybe it will be faster once I dwindle down this overflowing inbox... Explaining some of the concepts to my non-technical partner was challenging, but I think Missive made it easier than some of the competing solutions.

Review Source

Adam S.  
Director  
Computer Software  
Used the software for: Less than 6 months

### "Brilliant"

December 12, 2019

5.0

We're using a shared mailbox to provide technical support to clients

Pros

It just works. It's clear and intuitive and immediately makes sense. You can tell it's well developed and that lots of thought has gone in to keeping the UI clean

Cons

Really - nothing I don't like yet.......

Switched from

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

Jira is clunky and complicated

Review Source

Ido P.  
CEO  
Financial Services  
Used the software for: 6-12 months

### "Excellent email client"

February 9, 2020

4.0

Pros

Beautifully done, highly functional, versatile, highly recommended.

Cons

Need a team to fully utilize the power off the software

Review Source

FM

François M.  
Auto-entrepreneur  
Internet  
Used the software for: 6-12 months

### "Missive, meilleur outil totalement repensés pour collaborer avec son équipe !"

December 31, 2022

4.0

Grâce à sa boîte de messagerie et son chat Missive m'aide beaucoup à collaborer avec les membres de mon équipe

Pros

Une boîte de messagerie et un chat totalement repensés pour collaborer efficacement avec son équipe !FONCTIONNALITÉS GRATUITES- historique de 15 jours- 2 comptes personnels- 3 utilisateurs

Cons

Pour l'instant j'ai du mal à trouver les mauvaises fonctionnalités de cet outil

Review Source

LB

Laura B.  
Design Coordinator  
Real Estate  
Used the software for: 6-12 months

### "Missive Review"

October 23, 2019

3.0

A great resource when working with many different types of email platforms and communication platforms.

Pros

My favourite part of missive was that we were able to integrate other programs and platforms into our Missive. Giving us more abilities than if we were just using one program.

Cons

Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two.

Review Source

FZ

Filip Z.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Great choice for managing team-inbox mail"

January 12, 2021

5.0

Pros

Everything you need with big options to make. Supports Standard mail clients, IMAP, fb messenger or twitter. Also we can synchronize our trello and google drive with missive. Great tools for automatizations. The platform looks great and it is easy to use. Now with our team inboxes and rules for automatization we saved not just a time but we finally organized our mails.

Cons

There was everything we have been looking for.

Reason for choosing Missive

Compatibility, options, fair price

Switched from

[Front](https://www.capterra.com/p/132901/Front/)

Front doesn’t support standard IMAP mail client. Missive supports it.

Review Source

TD

Teo D.  
Founder  
Retail  
Used the software for: 6-12 months

### "Very solid email software for business owners"

January 25, 2020

4.0

Very positive experience. I've tried others but always came back to Missive because of all its features.

Pros

They have tons of integrations and the team is very responsive. The price is on the expensive side but you get a lot for what you pay for!

Cons

The UI is a bit clunky and not as smooth as I would like. There are also some bugs every now and then but the team is quick to fix them.

Review Source

VR

Verified Reviewer  
Director of Operations  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Missive App"

January 24, 2019

5.0

WE love it at our company!

Pros

It is a great place for several ppl to communicate on the same item. The chat feature is great

Cons

It is initially a little difficult to comprehend but once you get the hange of it, its great. Just initially its a little overwhelming.

Review Source

BO

Bayo O.  
Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Can't recommend enough."

February 10, 2022

5.0

Pros

Easy to set up and use after switching over from Front. Bit of a better fit for our small team to manage influencer relationships and move campaigns forward in a timely fashion.

Cons

Haven't found any so far. Really intuitive and user-friendly.

Review Source

Craige Hardel -.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very useful team outreach application"

November 20, 2018

5.0

Missive is a really great alternative to other outreach solutions and also a more cost effective one as well. Really like the UX and its a well-thought out product with a wonderful support team

Pros

chat feature: the ability to communicate on prospects in context. Makes it easier for all parties customer support: quicker support response time I've ever experienced. Absolutely top notch. Others should learn from them Share inboxes: really useful for training salespeople and also for sharing the outreach tasks

Cons

Only one email can't be sent at once. Would love to able to set up a sequence

Review Source

CD

Cory D.  
Developer  
Internet  
Used the software for: Less than 6 months

### "Best email app around"

January 4, 2020

5.0

Pros

This is by far the best designed, fully features and we built email app around. Ideal if you have a team, but perfect for freelances or anyone regularly dealing with mail. It's multiplatform and extendable and their support is incredibly responsive. Highly recommended.

Cons

No complaints to speak of at this time. Noticed a minor visual bug but received a near-immediate response to the report.

Review Source

AG

Andrea G.  
Founder  
  
Used the software for: Less than 6 months

### "Terrific Email Management Tool, and Exceptional Client Support"

April 19, 2018

5.0

Pros

What a great program! Missive is an easy-to-use platform that enables our small team to track and assign tasks across all phases of projects.

Cons

I only wish it had some CRM features or could link with other applications to expand on functionality.

Review Source

SS

Stephanie S.  
Customer Relations Manager  
  
Used the software for: Less than 6 months

### "I have the free version and so far have been quite impressed"

March 29, 2018

5.0

Pros

It was super easy to set up and use without needing any assistance. It does what it claims to do in a easy and useful way.

Cons

I understand the free version does not have much history, but it would like to be able to save the whole conversation with notes into our document management system. Also it is hard to combine emails into a single project if either party doesn't hit reply - or maybe I just haven't figured out how to do so yet.

Review Source

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