# Page 7 | Missive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Missive the right Collaboration solution for you? Explore 170 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152884/Missive/reviews --- Missive 4.9 (170) [View alternatives](https://www.capterra.com/p/152884/Missive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 28th, 2026 # Page 7 - Reviews of Missive ## Showing most helpful reviews Showing 151-170 of 170 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BM Bruno M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great app but need some basic features" July 2, 2020 5.0 Good experience but looks like a beta app. Pay for it now is crazy when you have many evolved apps in the market. After adding some basic features and rethink about a plan for small companies, it will be one of the best apps for mail/team. Pros \- design looks so good - speed of email update - how smooth this works - task inside chats Cons \- Can't share inbox (and works with archive+trash) without using 2 inbox folders (team + main) OR you can share the same inbox but if you archive some email, it will keep on inbox of other team members - Expensive for small companies. - Full history that is default on all other mail clients on Missive you have to pay. If you have a team with 3 members, you need to pay 45 MONTHLY just to have access to your all emails. They hide your old emails. - No search inside chats/emails content (the main search don't bring you to the found message of chat) - Mobile app add margin to the side of emails so your emails isn't showing correctly - No quote/reply feature on chat - No ticks of message read on chat Review Source Anna E. COO Staffing and Recruiting Used the software for: Less than 6 months ### "Great tool to collaborate around email" April 10, 2020 5.0 We were looking for a solution for effective collaboration around email communication. Working closely as a team we required a tool that would allow us to review and collaborate on email drafts, assign specific conversations and streamline our company email inbox in a productive way. Pros I really love that you're able to collaborate on emails as a team and assign specific emails to a person. This helps streamline the process of communication and automatically leads to a lot more productivity. Cons The configuration of the team inbox was a bit complicated. I don't think the set-up is very intuitive and user friendly and definitely requires some time to figure out. Review Source Erick B. Owner Information Technology and Services Used the software for: Less than 6 months ### "Fantastic Service" January 22, 2020 5.0 Missive allows us to communicate with our clients extremely efficiently and collaborate between team members in a very natural and productive way. Pros Easy to get up and running. Surprising amount of options. Excellent price point. Cons So far I have had no problems and I have no complaints. Switched from [Front](https://www.capterra.com/p/132901/Front/) Ultimately, Missive was willing to add a feature we desperately needed and had been pleading with Front to add for over a year. Review Source CM Christopher M. COO Printing Used the software for: 2+ years ### "Best Tool We Use As A Company" January 13, 2021 5.0 Pros The product is extremely easy to use and cuts down on all of the wasteful overcommunications to customers and co-workers. It helps us deliver a full service end to end customer centric experience to our customers that we could not complete any other way. Cons Nothing, it works like a charm all of the time. Review Source JL Jonathan L. CTO Consumer Goods Used the software for: 2+ years ### "Amazing piece of software" February 15, 2021 5.0 Pros It's versatile, it's easy to use and it's a one stop shop for everything a growing business needs for communication in a team. Cons The one thing that bothered me was resolved months ago. It was the search functionality, which wasn't great but now is superb! So nothing to say really ;-) Review Source SH Simon H. Co-Founder, Director Financial Services Used the software for: Less than 6 months ### "Missive is a game changer for managing communication around communication" January 20, 2024 5.0 Missive has dramatically streamlined our email communications, enabling seamless team collaboration within a single software. Its intuitive interface and powerful automation tools have significantly boosted our productivity and email response time. We highly recommend it for any business seeking to enhance their email management and team collaboration. Cons Missive is one of the few pieces of software that I have experienced no issues with (thus far), nor do I have a wish list for it. Review Source Boyd T. Founder Used the software for: Less than 6 months ### "We're still new to Missive but I really love the workflow for handling incoming emails." May 23, 2018 4.0 Increased productivity in handling emails of all sorts, from customers, suppliers, staff, and management. Pros Simple concepts of unassigned and assigned messages. Ability to function in parallel with gMail. Sharing notes and tasks around emails is great! Cons Sometimes the app is a little slow to respond. Maybe it will be faster once I dwindle down this overflowing inbox... Explaining some of the concepts to my non-technical partner was challenging, but I think Missive made it easier than some of the competing solutions. Review Source Adam S. Director Computer Software Used the software for: Less than 6 months ### "Brilliant" December 12, 2019 5.0 We're using a shared mailbox to provide technical support to clients Pros It just works. It's clear and intuitive and immediately makes sense. You can tell it's well developed and that lots of thought has gone in to keeping the UI clean Cons Really - nothing I don't like yet....... Switched from [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Jira is clunky and complicated Review Source Ido P. CEO Financial Services Used the software for: 6-12 months ### "Excellent email client" February 9, 2020 4.0 Pros Beautifully done, highly functional, versatile, highly recommended. Cons Need a team to fully utilize the power off the software Review Source FM François M. Auto-entrepreneur Internet Used the software for: 6-12 months ### "Missive, meilleur outil totalement repensés pour collaborer avec son équipe !" December 31, 2022 4.0 Grâce à sa boîte de messagerie et son chat Missive m'aide beaucoup à collaborer avec les membres de mon équipe Pros Une boîte de messagerie et un chat totalement repensés pour collaborer efficacement avec son équipe !FONCTIONNALITÉS GRATUITES- historique de 15 jours- 2 comptes personnels- 3 utilisateurs Cons Pour l'instant j'ai du mal à trouver les mauvaises fonctionnalités de cet outil Review Source LB Laura B. Design Coordinator Real Estate Used the software for: 6-12 months ### "Missive Review" October 23, 2019 3.0 A great resource when working with many different types of email platforms and communication platforms. Pros My favourite part of missive was that we were able to integrate other programs and platforms into our Missive. Giving us more abilities than if we were just using one program. Cons Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two. Review Source FZ Filip Z. Owner Arts and Crafts Used the software for: Less than 6 months ### "Great choice for managing team-inbox mail" January 12, 2021 5.0 Pros Everything you need with big options to make. Supports Standard mail clients, IMAP, fb messenger or twitter. Also we can synchronize our trello and google drive with missive. Great tools for automatizations. The platform looks great and it is easy to use. Now with our team inboxes and rules for automatization we saved not just a time but we finally organized our mails. Cons There was everything we have been looking for. Reason for choosing Missive Compatibility, options, fair price Switched from [Front](https://www.capterra.com/p/132901/Front/) Front doesn’t support standard IMAP mail client. Missive supports it. Review Source MH Maryellen H. Owner Consumer Services Used the software for: Less than 6 months ### "Great Product!" May 8, 2024 5.0 Pros I love that our team can communicate and handle emails quickly and efficiently. Great product! Cons I can't think of anything I don't like!! Review Source TD Teo D. Founder Retail Used the software for: 6-12 months ### "Very solid email software for business owners" January 25, 2020 4.0 Very positive experience. I've tried others but always came back to Missive because of all its features. Pros They have tons of integrations and the team is very responsive. The price is on the expensive side but you get a lot for what you pay for! Cons The UI is a bit clunky and not as smooth as I would like. There are also some bugs every now and then but the team is quick to fix them. Review Source VR Verified Reviewer Director of Operations Pharmaceuticals Used the software for: Less than 6 months ### "Missive App" January 24, 2019 5.0 WE love it at our company! Pros It is a great place for several ppl to communicate on the same item. The chat feature is great Cons It is initially a little difficult to comprehend but once you get the hange of it, its great. Just initially its a little overwhelming. Review Source BO Bayo O. Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Can't recommend enough." February 10, 2022 5.0 Pros Easy to set up and use after switching over from Front. Bit of a better fit for our small team to manage influencer relationships and move campaigns forward in a timely fashion. Cons Haven't found any so far. Really intuitive and user-friendly. Review Source Craige Hardel -. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Very useful team outreach application" November 20, 2018 5.0 Missive is a really great alternative to other outreach solutions and also a more cost effective one as well. Really like the UX and its a well-thought out product with a wonderful support team Pros chat feature: the ability to communicate on prospects in context. Makes it easier for all parties customer support: quicker support response time I've ever experienced. Absolutely top notch. Others should learn from them Share inboxes: really useful for training salespeople and also for sharing the outreach tasks Cons Only one email can't be sent at once. Would love to able to set up a sequence Review Source CD Cory D. Developer Internet Used the software for: Less than 6 months ### "Best email app around" January 4, 2020 5.0 Pros This is by far the best designed, fully features and we built email app around. Ideal if you have a team, but perfect for freelances or anyone regularly dealing with mail. It's multiplatform and extendable and their support is incredibly responsive. Highly recommended. Cons No complaints to speak of at this time. Noticed a minor visual bug but received a near-immediate response to the report. Review Source AG Andrea G. Founder Used the software for: Less than 6 months ### "Terrific Email Management Tool, and Exceptional Client Support" April 19, 2018 5.0 Pros What a great program! Missive is an easy-to-use platform that enables our small team to track and assign tasks across all phases of projects. Cons I only wish it had some CRM features or could link with other applications to expand on functionality. Review Source SS Stephanie S. Customer Relations Manager Used the software for: Less than 6 months ### "I have the free version and so far have been quite impressed" March 29, 2018 5.0 Pros It was super easy to set up and use without needing any assistance. It does what it claims to do in a easy and useful way. Cons I understand the free version does not have much history, but it would like to be able to save the whole conversation with notes into our document management system. Also it is hard to combine emails into a single project if either party doesn't hit reply - or maybe I just haven't figured out how to do so yet. Review Source Similar Products Featured ## Related categories [Collaboration](https://www.capterra.com/collaboration-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Productivity](https://www.capterra.com/productivity-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.