# Page 3 | Missive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Missive the right Collaboration solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152884/Missive/reviews --- Missive 4.9 (142) [View alternatives](https://www.capterra.com/p/152884/Missive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 3 - Reviews of Missive ## Showing most helpful reviews Showing 51-75 of 142 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DW David W. CEO Telecommunications Used the software for: Less than 6 months ### "Highly recommend Missive as your next email client!" September 25, 2025 5.0 Found Missive a couple of years ago and decided not to pull the trial. Found it again last month and just finished up my trial... Let me tell you this... it blows Superhuman and any other Email Client (I've tried like 4-5 this year alone) out of the water. I highly recommend it! Pros Their incoming and outgoing rules is amazing. The ability to combine that with AI for task creation is next level Cons The only thing is I would like more abilities when it comes to task creation and task management but I had to stretch to say that. Switched from [Superhuman](https://www.capterra.com/p/199278/Superhuman/) Originally for the price (not much cheaper than Superhuman but a little) but the featureset being better confirmed the decision. Review Source AS Ankit S. Financial Analyst Accounting Used the software for: Less than 6 months ### "Value for Money" February 9, 2026 5.0 Missive is a great collaboration-focused messaging tool for teams that manage emails together. Once you get familiar with it, it significantly improves visibility, ownership, and communication efficiency. Pros • Brings email and team chat into one place • Makes collaboration on shared inboxes easy • Real-time editing and internal notes save time • Helpful automation and assignment features Cons Takes a little time to explore all features and Mobile app is best for quick updates, desktop is more powerful Review Source MD Matt D. Marketing Computer Software Used the software for: 6-12 months ### "Great email client for small business" March 19, 2025 4.0 Missive is a great piece of software that we as a team still actively implement into other companies as we know it works, it just simply didn’t meet our needs entirely. Pros Missive is a great email client that makes email genuinely easier to use with features not natively supported inside of the likes of GMail which makes it imperative to business operations. Cons Missive lacked some features that we needed and caused us to have to try other platforms Review Source KH Kurtis H. Tax Advisor Accounting Used the software for: 6-12 months ### "Loving Missive" February 21, 2025 5.0 Pros Missive has a lot of great tools for organizing our communications. The search feature is great for looking up prior emails, there's a built-in chat for internal communication and you can assign emails to co-workers to spread tasks around. Cons Like a lot of newer platforms, not everything works the first time it is rolled out so there have been quite a few updates since we started using it which means we have to keep adapting to the changes. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Missive integrates Outlook, but it just gives us more options for search and collaboration. Review Source LM Linda M. Referentin der Geschäftsführung Real Estate Used the software for: I used a free trial ### "Großartiges Tool, welches die E-Mailplattformen auf einem Blick hält" March 3, 2025 5.0 Effektiv, Teamwork-Orrientiert, vereint mehrere E-Mail-Plattformen. Kann ich nur empfehlen. Pros Missive vereint viele Posteingänge, E-Mailtools auf einmal. Dadurch hat man alles auf einem Blick und kommt im Berufsleben besser zu Recht. Das perfekte Tool für die Teamarbeit. Der Kommunikationsfluss ist besser. Cons Es gab bisher keine Einschränkungen oder Nachteile. Vielleicht mag nicht jeder die Übersicht oder Darstellung, aber ich fand sie gut. Review Source Thomas C. civil engineer Plastics Used the software for: 1-2 years ### "unified communication" September 25, 2024 4.0 It helps a lot to have more divided conversations, thus having clear, precise and live conversations to give continuity to the work quickly with better and personalized ideas Pros I can maintain a more organized communication with my work team by giving specific assignments that can be given to the conversations directly and a shared inbox between several users to validate information every time it is needed without having to ask again or download the same information several times Cons I have not had any problems, it has always been used correctly and works well, giving good management to my work conversations Review Source AD Angel D. HR-Admin Legal Services Used the software for: 6-12 months ### "Missive for shared inbox management" October 3, 2024 5.0 We've been looking to shift to a collaborative email and messaging platform that allows our team to manage communications more effectively especially now that we are using a shared email address for our team. I appreciate the shared inbox, real-time chat, and task management feature that they have. However, I find the learning curve a bit challenging initially but after a few weeks into using it, we fully shifted to using it from our old email software. We use the paid version of it in our work. Pros Ability to organize and manage different team emails Cons Spam emails still infiltrate my inbox despite setting up a rule to detect and delete spams. Alternatives considered [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Reason for choosing Missive They have modern and much efficient features Switched from [Thunderbird](https://www.capterra.com/p/230507/Thunderbird/) To be more productive, Thunderbird is free but it's been very slow Review Source LB Linka B. Customer Service E-Learning Used the software for: 1-2 years ### "Just works." February 12, 2025 5.0 Wonderful. Great support. Easy interface. Just works. Pros Interface is great. So easy to migrate to. Cons Chat GPT integration doesn't allow custom GPT programming. Review Source SS Stephanie S. Customer Service Agent Professional Training & Coaching Used the software for: 6-12 months ### "If your looking to streamline your business communication, Missive is the platform to use!" November 20, 2024 5.0 My overall experience with Missive is incredible. It's such user-friendly platforms that have all the tools I need to effectively communicate and organize my work. It has amazing features to keep the communication between colleagues and clients streamlined from start to finish. Pros Missive has so many benefits to it, especially when it comes to the proper tools to communicate with colleagues on email threads with Clients. The layout is very structured, organized, and easy to navigate, which is great! Cons I honestly don't have anything at the moment that I don't like about Missive. Review Source VJ Vishal J. Senior executive Consumer Services Used the software for: 1-2 years ### "Missivs review" November 19, 2024 5.0 Pros consolidates emails, chats, and tasks into one platform, making communication and collaboration seamless across teams. Cons not familiar with collaborative inboxes, getting accustomed to Missive’s interface and features might take time. Review Source AV Adélie V. Responsable des opérations Professional Training & Coaching Used the software for: 1-2 years ### "Excellent outil collaboratif pour un traitement efficace des mails en équipe" August 6, 2024 5.0 Très bonne prise en main. Service client au top. Pros Missive permet une collaboration fine et efficace. En tant que manager, c'est un outil très précieux pour gérer la délégation en toute sécurité. Pouvoir chatter avec les membres de son équipe pour donner les informations nécessaires permet de laisser une grande autonomie à chacun. L'utilisation des étiquettes est aussi très intéressante. Cons Comment garder la confidentialité de certains mails tout en utilisant les étiquettes et l'assignation. Alternatives considered [Frontdesk Anywhere](https://www.capterra.com/p/84709/Frontdesk-Anywhere/) Reason for choosing Missive Choix de notre équipe technique qui a jugé que c'était la meilleure alternative pour notre écosystème. Review Source VR Verified Reviewer Growth Consultant Management Consulting Used the software for: 2+ years ### "Awesome for multiple emails" July 4, 2024 5.0 Pros It's clean, it connects and is simple. It lets grouping and separated inboxes which is great for controlling your workflow Cons Limit of 10 emails inboxes, and not auto detecting which client Alternatives considered [Front](https://www.capterra.com/p/132901/Front/)[Superhuman](https://www.capterra.com/p/199278/Superhuman/) Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) didn't have the features I needed, limited my workflow Review Source VM Valentin M. CEO Accounting Used the software for: 1-2 years ### "Mon outil préféré pour la gestion des courriels" June 7, 2024 5.0 Pros Je suis utilisateur de Missive depuis plus d'un an et cet outil a transformé ma gestion des courriels et ma productivité de manière significative. La règle des deux minutes Grâce à la règle des deux minutes, je peux répondre immédiatement aux courriels qui prennent moins de deux minutes à traiter, et transformer les autres en tâches planifiées dans ClickUp. L'intégration entre Missive et ClickUp est incroyablement fluide, permettant de convertir un e-mail en tâche d'un simple clic. Cela évite de jongler entre plusieurs applications et me permet de rester concentré et organisé. Organisation automatique des courriels Une des fonctionnalités les plus précieuses de Missive est la capacité de créer des règles pour organiser automatiquement les courriels. Par exemple, les newsletters peuvent être classées dans une étiquette spécifique et consultées uniquement pendant mes plages horaires dédiées à la veille. Cette fonctionnalité aide à garder ma boîte de réception propre et à me concentrer sur les courriels importants et urgents. Intégration avec Chat GPT En tant que grand fan de Chat GPT, j'ai été ravi de découvrir son intégration directe dans Missive. Cette fonctionnalité permet de corriger les textes, ajouter des emojis et améliorer la qualité des courriels sans quitter l'application. Cela rend la rédaction et la gestion des courriels plus efficaces et moins chronophages. Modèles de courriels Les modèles de courriels sont une autre fonctionnalité précieuse. Ils permettent de générer des réponses personnalisées en un clic, ce qui est un gain de temps inestimable pour les questions fréquemment posées. Cela facilite la gestion des courriels quotidiens et assure une réponse rapide et cohérente. Communication en équipe Missive facilite également la communication interne au sein des équipes. Plutôt que d'avoir des échanges interminables de courriels pour gérer une demande client, nous pouvons converser directement dans le courriel, évitant ainsi les réponses groupées. De plus, déléguer la réponse à un e-mail à un collaborateur est extrêmement simple et rapide. Cons Conclusion Missive a radicalement transformé ma gestion des courriels et ma productivité. Cet outil est une solution incontournable pour toute personne cherchant à optimiser sa gestion des courriels et à améliorer son efficacité. Je recommande vivement Missive à tous les professionnels et entreprises cherchant une meilleure organisation et une productivité accrue. Review Source LP Lucinda P. Admin Entertainment Used the software for: Less than 6 months ### "Missive Review" August 28, 2024 5.0 Overall I rate Missive a positive. Better than Outlook. Pros Snooze is great and also the Response feature. Cons Sometimes jumps from one email to another. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) My boss told me to and I do what he says. Review Source NB Nathan B. Access Control Manager Construction Used the software for: 1-2 years ### "Missive Review" June 14, 2024 4.0 Pros This was a new product to me when I started at this company, So far it has done just about everything I've needed from the software. Cons I haven't run into any issues to provide any constructive feedback Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Switch to Missive was driven by employer Review Source DT Debra T. Administrator Construction Used the software for: 2+ years ### "SERVPRO of Citrus County uses Missive" May 21, 2024 5.0 We love Missive. We have used it for years and have no immediate plans to change that. Pros What we love most about Missive is the collaboration and organization. It allows us to set up specific teams for the various stages of our projects and allows us to keep all forms of communication merged and together for each of them Cons We would like to see more features related to Tasks. I believe this is in the works. We would also like the ability for addresses entered into the location field of a calendar appointment to use Googe Maps for verification and auto-fill/complete the address (currently you can launch maps after you've entered and saved an address, but does not verify and complete as you enter it). Review Source KW Kyle W. Owner Information Technology and Services Used the software for: 2+ years ### "Missive can replace a number of other tools for small teams" May 14, 2024 5.0 I use Missive every day, all day long. I had another team member at one point and Missive made collaboration super simple and the learning curve was not steep at all. Pros I'm a 1-person operation and for me Missive makes email and customer relationship management easy. I don't need a separate CRM to run my business. Missive helps me accomplish most, if not all, of the tasks I had previously delegated to my CRM. Cons The ability to add custom integrations to Missive is huge, but I'd love to see more tutorials and examples for creating custom integrations. Alternatives considered [Help Scout](https://www.capterra.com/p/136909/Help-Scout/)[Front](https://www.capterra.com/p/132901/Front/) Reason for choosing Missive Missive was the most similar to an actual email client and had was easier to insert into my workflow. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Wanted more from my email client and Missive met my requirements. Review Source Raphael T. CEO Farming Used the software for: 1-2 years ### "One email app to rule your workflows" May 27, 2024 5.0 Pros 1\. Accounting automations 2. Customer service automations 3. Team based emails splitting Cons 1\. Set up User interfaces are sometimes packed but there is good documentation even though. Review Source GV Gabriela V. Director Publishing Used the software for: 2+ years ### "One of the bests tools for colaborative teams!" April 24, 2024 5.0 At first it was somewhat overwhelming to go from the usual Gmail to Missive, but once you understand how it works, it becomes your best ally; especially if you have to coordinate teams. Pros The ease of use and the ability to coordinate the work of the entire team; being able to postpone sending emails, assign emails to others and provide timely and timely follow-up to each client. Cons By the time everything's just fine! We love Missive and we are confortable with the usage. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Google did not have sufficient features to be able to carry out coordinated follow-ups, unless the person was copied in the email. Using missive, on the other hand, only assigning the email internally, the responsible person has that email in their inbox and knows what to do. Additionally, you can leave internal chats that are an ideal complement for cases in which you specifically need to tell the collaborator to say or do this or that thing. Review Source AT Ariane T. Country Manager France Internet Used the software for: 1-2 years ### "Impeccable tool and always improving" June 10, 2024 5.0 Pros I can communicate with my working colleagues in parallel to an email dedicated to a customer, and I can see the workload of our Editorial Team before each one entitles themselves emails. Cons Maybe I have not figured this one out yet, but once someone has entitled an email to themselves from our team, any response from the customer will come to this one person. This is not good in case the person is on holiday or on sick leave for a longer time, any way around this maybe? Review Source AP Abi P. VA Health, Wellness and Fitness Used the software for: 1-2 years ### "Increases Productivity" June 6, 2024 5.0 Using Missive makes team communication so effective and easy. It has increased our team productivity greatly - would highly recommend. Pros Team communication and integrations as well as the templates feature Cons N/A - Haven't found anything I don't like yet! Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) To improve team communication within a small team Review Source DB Diana B. Super assistant Financial Services Used the software for: Less than 6 months ### "I am a NEW Missive user and loving it !!" May 8, 2024 5.0 Very positive and communicating with Missive team has been a breeze they are very helpful an fast to respond. Pros Whether it's emails, chats, or collaborative tasks, Missive consolidates everything in one place, streamlining my workflow beautifully. This is exactly what I need to be productive!! Cons Not any at the moment since I am a new user, its very comprehensive, there are a lot of advanced functionalities to learn so there will be a little learning curve there but it is worth the investment for the efficiency that it brings Review Source JG John G. Manager Food & Beverages Used the software for: 1-2 years ### "Great Email App with Tons of Features" May 3, 2024 5.0 Pros Love having the ability to customize any portion of the app to my own workflow. Service is very responsive and will answer any question you may have. Cons You are maxed out at at 10 email accounts. This should be more than enough for most people, but it would be nice to allow more for projects, etc. Review Source TB Trent B. Owner Airlines/Aviation Used the software for: 6-12 months ### "Great for Email and other channels" May 17, 2024 5.0 Very good. We use it for email, SMS, and WhatsApp communication with customers. Easy to manage communications across multiple contact points, and with a several sales staff working at the same time. Pros Easy to setup team inboxes, and manage multiple email addresses in one place. Cons When commenting on emails that have already been archived, it doesn't automatically to move them back to the team inbox Alternatives considered [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Review Source Stijn C. Digital Buddy Automotive Used the software for: 1-2 years ### "Missive Fan" March 15, 2024 5.0 Pros Missive is the most cooperative, customer-oriented and modern email client I have ever worked with as an organization. As responsible for all automation and processes within the organization, I have become a fan of Missive over the past +/- 1.5 years and have already recommended it to several companies in my area. Good UI/UX, always in development and they really want to think about solutions in processes within your organization. Cons The only thing I'm missing is a Zoho connection Review Source Similar Products Featured