# ExpoPlatform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ExpoPlatform the right Event Management solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152898/ExpoPlatform/reviews --- ExpoPlatform 4.3 (20) [View alternatives](https://www.capterra.com/p/152898/ExpoPlatform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ExpoPlatform Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews CS Caroline S National Director, SalesHospitality, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “I loved the scannable badge feature that integrates lead contact information directly into the App and all of the data is easily downloadable.“ October 18, 2023 KM Kim M Marketing and Sales DirectorHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “Very easy to use, managing my appointments and searching for buyers.“ October 11, 2024 AM Andrew M Head of OperationsEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Meetings, Webinar section and Brand Hubs are good but could do with some additional functionality“ October 7, 2020 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kate H. Events Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great event management software for all types of event" September 22, 2020 3.0 Overall, the software has positively supported the management of our events, and the team are always happy to help with any issues. Pros The best thing about this software in general is how every element of an event can be managed seamlessly, and there are various options to support particular requirements. My favourite feature is the visitor registration and emails - which enable the process pf registering for an event flawless. You also have full control over how the emails look. Cons There are some limits to integration with other apps, although I realise they cannot do so with everything. There are sometimes updates that can affect our event sites or just general strange glitches, but they are always quite quickly resolved. Alternatives considered [Stova](https://www.capterra.com/p/88289/Stova/) Reason for choosing ExpoPlatform Price! Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We were looking for software that could encompass the management of an event from start to finish, and be personalised with our own branding. Review Source Response from ExpoPlatform September 28, 2020 Hi Kate, we are grateful for your review and pleased to hear about your positive experience with us! As you have correctly pointed out that it is difficult to integrate a native platform with all kinds of apps, we would also like to inform you that we're working on expanding the list of apps that can be integrated directly alongside the ones already exisiting. Lastly, thank you for appreciating our customer success team's efforts in quickly resolving your requests. KM Kim M. Marketing and Sales Director Hospitality Used the software for: 1-2 years ### "Very easy to use application " October 11, 2024 5.0 very user friendly. i have used the app very frequently. Pros Very easy to use, managing my appointments and searching for buyers. Cons some notifications did not come in immediately. not being able to block my calender trough the mobile app. Review Source LAK Leigh Ann K. Senior Planner Hospitality Used the software for: 1-2 years ### "Imex visit Orlando " October 14, 2024 5.0 We did not have any issues with the platform and it was user friendly. I used it for finding other booths and capturing leads the most. Pros I liked the lead catching feature and being able to search other booths. Cons If internet was slow it was hard to capture the leads. Was there an interactive map feature for booth finding? If so I didn’t see it but it would be a nice addition. Review Source DR Daniela R. Group Sales Executive Hospitality Used the software for: I used a free trial ### "A very useful platform!" October 25, 2024 5.0 It was a very useful tool for us as exhibitors, to be able to make our appointments in advance, to know a little more about the attendants, and also to be able to follow up after IMEX, since at that moment we have a very short time to explain all the information. Pros To have a list of all IMEX attendees, so that we can send them a message and invite them to make an appointment with us. Cons When I scanned the QR code of the clients, I couldn't find their email in their profile, so I had to ask for it again. Review Source AI Angie I. Sales Manager Hospitality Used the software for: Less than 6 months ### "Imex app review " October 10, 2024 5.0 I was impressed by the quality of the app including the messaging and scanning features. Great experience overall! Pros Scanning feature was easy to use and was very helpful. Cons I didn’t dislike anything. The app was easy to use, did not glitch, and I loved the scanning feature. Review Source VV Vanessa V. Marketing Specialist Events Services Used the software for: Less than 6 months ### "IMEX App Review " October 10, 2024 5.0 The overall experience was great, the navigation was easy to use. Pros The app was very user-friendly and made scanning guests easy. Cons Nothing, we did not have any issues using the platform. Review Source JV Jessica V. Events Assistant Events Services Used the software for: 1-2 years ### "Using ExpoPlatform" September 22, 2020 4.0 Overall, I would recommend using ExpoPlatform. It allows you to be creative, expand your technological skills and reduce paper waste. It also creates a better experience for your stakeholders who can enjoy the interactive features of the software. Pros There is a lot you can customise and you can create a platform exactly how you want it to look. Customer service and help you set it up and trains you on how to edit it thereafter. I had a bit of experience in programming and setting up a platform, but I still found it easy to navigate once I tested it out and played around with it. Our exhibitors also found the platform to be very useful (we created an exhibitor manual for them) and it helped us reduce paper waste and saved us a lot of time! Cons When we did have issues or questions about the software, it was sometimes very difficult to get a hold of customer support. The newly introduced chat function eased this a lot though because a number of staff were able to help you rather than just one specific person. Review Source Response from ExpoPlatform October 8, 2020 Hi Jessica, Thank you so much for taking the time to leave us this great review. Your feedback reflects the hard work and efforts of our team and would further help us in shaping our product. We're also glad to know that the introduction of automated chat functionality was able to improve the overall process. Jim C. Founder Hospitality Used the software for: 1-2 years ### "The one-stop shop for exhibition organisers" August 24, 2018 5.0 Good team behind the software which is great when solving problems from a demanding client! Pros It has the functionality of all the required elements of an exhibition whether that is visitor registration, exhibitor management, speaker schedules, email modules and networking for delegates. Everything links in with the backend website. Cons Can't think of anything in particular and nothing that you don't experience with building a responsive website that has so much functionality Review Source Response from ExpoPlatform September 28, 2020 Hi Jim. Thanks for leaving us such a wonderful review. We are happy to see that you had a great experience using our platform for your event. RR Rebecca R. Senior Operations Coordinator Media Production Used the software for: Less than 6 months ### "Capacity Media" September 22, 2020 3.0 It was a very intense experience due to the time constraint and promises that were made during the selling part and were hard to keep once the implementation started. Messages weren't clear from the team and this ended up requiring a lot of extra work from both side to get to the desired outcome. Probably needs more structure on the support side of things and more clarity on what can and can't be done on the platform from day one. Pros It has a lot of features which makes it a good fit for different products. User interface is likeable. Flexibility in adapting the features to your needs. Cons It took a while to understand a lot of the features and a lot of times not even the Expo Platform team was aware. The support materials are outdated and refer to fields that are not active anymore or not detailed enough to help during the setup. Reason for choosing ExpoPlatform Turnaround time Review Source Response from ExpoPlatform September 25, 2020 Hi Rebecca, Thanks for sharing your experience with us. Though we're glad to know that our product's extensive features served your requirements well, we also apologise for the challenges that you faced while preparing for your event. Since then, we have worked on removing such bottlenecks to provide the best experience to our clients. We have expanded our Customer Success and Quality Assurance teams to cater to our rapidly growing scale of operations. We have also set-up automated query submission processes via FreshDesk to swiftly resolve the multifold inflow of requests from our clients. As for Onboarding, our dedicated Account Managers provide extensive video training sessions to the clients, coupled with regularly revised manuals and help articles. We would love to detail more recent developments to you and know your thoughts on the same. CS Caroline S. National Director, Sales Hospitality Used the software for: Less than 6 months ### "Excellent Event Management Platform!" October 18, 2023 5.0 Exceptional platform for planning and networking. Pros Super easy to use and navigate! I loved the scannable badge feature that integrates lead contact information directly into the App and all of the data is easily downloadable. Cons There are no cons to using this platform. Review Source KF Keith F. CEO Events Services Used the software for: 2+ years ### "Powerful and effective platform" June 21, 2023 5.0 Pros Onsite badge management, Expoplatform integrates their powerful virtual features well into the onsite applications as the return to onsite continues to roll out. Cons We don't encounter any issues using the platform, quality support is always readily available. Review Source MG Meredith G. Complex Sr. Sales Manager Hospitality Used the software for: Less than 6 months ### "Great product!" October 17, 2023 5.0 Pros The ease and user friendly app on my phone. Cons I wish all attendees could have their digital business card attached to their names so business cards would not have to be exchanged. Review Source AG Anastasia G. Economist International Trade and Development Used the software for: 6-12 months ### "Fantastic event management software with great networking solutions" August 7, 2018 5.0 As an international financial institution, the World Bank has very high standards for the events we run. Support is a crucial part of the event process and ExpoPlatform's software and team have helped a lot with providing a smooth conference experience for our delegates. We would love to continue working with ExpoPlatform in future. Pros We've got a modern website with unique design in a day and it was easy to manage our conference programme and speakers form the admin panel. The registration of high profile delegates went smoothly and we had an excellent experience of using the software to manage the event. Cons We had a very tight deadline and were not able to experience everything the platform has to offer. Can't think of any cons in the software itself. Review Source Response from ExpoPlatform September 28, 2020 Hi Anastasia. Thanks for taking the time to share your feedback. We're delighted to know about your positive experience with our platform. KM Kristy M. Senior Operations Manager Apparel & Fashion Used the software for: Less than 6 months ### "The Platform Has Potential " October 1, 2020 3.0 Overall ExpoPlatform has met our needs and allowed us to achieve what we set out to do. While there were many hiccups along the way, I do think the platform has potential to be great. I think that as more companies spend more time in the virtual space, EP will be able to better learn client's needs. Pros When we decided on this product we were most excited about the matchmaking capabilities along with the ease of use for both attendees and exhibitors. After completing the first of our two "shows" these are the two items that we are getting the most positive feedback on from all users. Cons We experienced a lot of difficulty in various areas during the implementation and our live show. There seems to be many glitches that happen randomly and make for a frustrating experience. Review Source MD Maria D. Marketing and communications director Events Services Used the software for: 1-2 years ### "Smart all-in-one platform" April 21, 2020 5.0 Perfect experience smart, supereasy in use and 100% reliable platform Pros It is a complex platform where you have all the options you need and can easily switch them on/off from event to event. Great matchmaking and AI recommendations, and super user-friendly!! Cons No idea, everything's perfect. If you need a consultation it is easily given, though the service is intuitive and you normally do not have any difficulties Review Source Response from ExpoPlatform September 28, 2020 Hi Maria, thanks for your fabulous review! Your appreciation and kind words continue to motivate us and it's always a pleasure to work with you. MP Michele P. Director of Congress and Chapters Non-Profit Organization Management Used the software for: 2+ years ### "ExpoPlatform review" October 1, 2020 3.0 Mykyta is great - if we worked with him all the time I would be singing your praises. However, responses from other staff are very slow, and they do not take the time to understand the problem, offering inappropriate solutions. Changes to the platform to incorporate essential functionality can be slow to implement. Pros Scope of functionality is good, the possibility to integrate our requirements into the core platform is good and the main reason we selected this platform. Cons Error prone and long delays to get these resolved. The platform is designed for the user to set up and a significant level of technical expertise is required. Review Source JCV Juan Carlos V. Regional Director of Sales Meetings and Events Hospitality Used the software for: 6-12 months ### "IMEX Frankfurt user" May 17, 2024 5.0 Good experience using the platform while at IMEX show Pros Excellent platform to use during trade shows Cons Slow changing menus but that could be due to internet services Review Source SB Sarin B. GVP Reed Jewelry Group Events Services Used the software for: 6-12 months ### "Great customer service" September 25, 2020 3.0 Pros Customer service - the team we worked with to implement was extremely responsive, always there to help us find work arounds when needed and make system changes when warranted. Very honest and easy to work with. Cons Technical issues on different devices and different browsers for our customers; difficulties logging in and holding meetings for our customers (also technical I believe). Review Source KJ Katrine J. Event Organiser Events Services Used the software for: 1-2 years ### "We used Expoplatform for our Convention" June 5, 2017 5.0 Pros We've got a very cool networking for our attendees, they could request meetings and book sessions, interact with speakers (for us it was additional revenue and sponsorship opportunities) Cons The system was not translated in Arabic, but at that moment English was enough. For the next show we will need to add more languages Review Source Response from ExpoPlatform August 7, 2018 Thank you very much Katrine! It's a pleasure to work with you! AM Andrew M. Head of Operations Events Services Used the software for: Less than 6 months ### "ExpoPlatform" October 7, 2020 3.0 Pros Meetings, Webinar section and Brand Hubs are good but could do with some additional functionality Cons Customer Service, some glitches/issues found too which weren't dealt with ahead of our event Review Source Similar Products Featured