Captivated

Captivated


5 / 5
1 review


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Captivated
  • captivated.works/
  • United States

About Captivated

Enables customers to communicate with your business through text messaging for increased engagement and overall experience.


Captivated Features

  • Contact Management
  • Mass Texting
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win

Captivated Reviews Recently Reviewed!


I got Captivated

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability for our employees to text directly to our customer base from our business phone number.

Cons: I didn't want to have to load our data into the system. As it turned out, Captivated Support did it for us.

Overall: It puts us in immediate contact with customers so that we stay apprised of any need that we may be able to fill.