Captivated

Captivated


5 / 5 1 review

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Average Ratings

1 Review

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service
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Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Captivated
  • captivated.works/
  • United States

About Captivated

Enables customers to communicate with your business through text messaging for increased engagement and overall experience.

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Captivated Features

SMS Marketing Features  
View full list of SMS Marketing Software
  • Contact Management
  • Mass Texting
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win

Captivated Reviews Recently Reviewed!

Review This Product!

I got Captivated

Sep 28, 2018
Barry M.
General Manager
Automotive, 51-200 employees
Used the software for: 1-2 years
Reviewer Source 
Source: Capterra
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely Extremely
Likely

Pros: The ability for our employees to text directly to our customer base from our business phone number.

Cons: I didn't want to have to load our data into the system. As it turned out, Captivated Support did it for us.

Overall: It puts us in immediate contact with customers so that we stay apprised of any need that we may be able to fill.