# SITE123 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SITE123 Software - reviews, pricing plans, popular comparisons to other Website Builder products and more.

Source: https://www.capterra.com/p/152921/SITE123

---

# 

 SITE123 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SITE123

## What is SITE123?

SITE123 is here to change everything you know about online website builders. It is a perfect solution for private and corporate Internet users, offering tools that let you build your website without requiring prior design and coding experience. We let you create and handle your website without the need and cost of hiring a professional. Create your website using ready-made styles and layouts. Our extensive list of templates makes it so easy. Try SITE123 out for yourself today.

## What is SITE123 used for?

[Website Builder](https://www.capterra.com/website-builder-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Landing Page](https://www.capterra.com/landing-page-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 317 user reviews

Reviews sentiment

Positive

88%

Neutral

6%

Negative

6%

Starting price

$12.8

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   eCommerce / 2025
-   Landing Page / 2025
-   Website Builder / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SITE123?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.site123.com/&name=SITE123)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SITE123

4.4 (317)

VS.

[4.2 (1,308)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$12.8

Per Feature, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (317)

Ease Of Use

4.0 (1,296)

Value For Money

4.3 (294)

Value For Money

4.1 (1,172)

Customer Service

4.6 (306)

Customer Service

3.9 (1,161)

## SITE123 alternatives

[4.5 (1,139)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (2,925)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (906)](https://www.capterra.com/p/169468/Elementor/reviews/)

Starting price

$11.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,692)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169007/Wix/)

[View all alternatives](https://www.capterra.com/p/152921/SITE123/alternatives/)

## FAQs about SITE123

Overview

### What problems does SITE123 solve?

SITE123 solves the problem of getting a professional website live quickly without coding, design expertise, or complicated setup. It streamlines template selection, editing, hosting, domains, mobile responsiveness, and basic SEO, while reducing downtime when users get stuck through fast chat support. Small businesses, startups, creators, and nontechnical in-house teams benefit most.

Answer based on 226 reviews

Overview

### Which roles and teams benefit most from SITE123?

SITE123 is most used by small business owners, founders, executives, and independent professionals such as artists, photographers, and freelancers who need a fast way to build and manage a web presence. Managers and administrators use it to update content, promote services, capture leads, and support basic online sales without technical complexity.

Answer based on 316 reviews

Overview

### What company size and industries is SITE123 built for?

SITE123 is built primarily for small businesses and private users, with 96% of reviewers from small businesses and Arts and Crafts the top industry at 7%. It also serves medium businesses, though reviewer use is limited there, with Health, Wellness and Fitness at 6% and Information Technology and Services at 5%.

Answer based on 317 reviews

Features and Usability

### What are the key features of SITE123?

SITE123 includes core website building tools like customizable templates, real-time editing, responsive web design, and website publishing options. Differentiating features include custom domains, SEO management, multi-language support, and online store builder tools with shopping cart, payments, and order management. Reviewers also frequently mention its straightforward interface and live chat support.

Answer based on 187 reviews

Integrations

### Which third-party tools and platforms does SITE123 integrate with?

SITE123 integrates with more than 40 third-party tools, including PayPal, Stripe, Jotform, Ecwid, Tidio, Canva, Google Ads, and Intercom. Its integrations span payments, forms, ecommerce, chat, design, marketing, and analytics, with additional catalog support for tools such as Hotjar, Drift, Crisp, and Google Analytics 360.

Answer based on 29 reviews

Getting Started and Support

### How easy is it to onboard and train a team on SITE123?

SITE123 is generally quick to onboard for nontechnical users, with plain-language prompts, step-by-step guidance, and support that reviewers describe as patient and helpful. Training is available through live online sessions, videos, and documentation. Simple sites are learned fast, while admins handling SEO, domains, or multilingual setup may need more time.

Answer based on 28 reviews

Getting Started and Support

### What customer support options does SITE123 offer, and how do users rate the experience?

SITE123 offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, available at all hours, and helpful for beginners, especially through chat. Some report uneven answer quality, delays on billing or technical issues, and frustration when complex requests become slow-moving feature requests.

Answer based on 187 reviews

Features and Usability

### How good is SITE123 for designing a website?

SITE123 makes website design easy for beginners and small businesses, with templates, drag-and-drop editing, and mobile-friendly layouts. It works well for getting a professional site online quickly, but designers and advanced users may find the layout flexibility, font control, and deeper customization options too limited for distinctive branding.

Answer based on 82 reviews

Features and Usability

### Is SITE123 easy to use for beginners?

SITE123 offers a simple, beginner-friendly interface that helps small business owners and first-time site builders get started quickly. The editor feels intuitive for basic setup, content changes, and publishing, but some settings can feel limited or awkward, especially for advanced customization, store management, or users wanting more design control.

Answer based on 48 reviews

## Who uses SITE123?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 235 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 235 reviews

Administrative

12%

Administrative

12%

Creative & Design

12%

Entrepreneurs/ Owners

12%

Education & Learning

9%

Others

55%

Top industries

Based on 235 reviews

Health, Wellness and Fitness

24%

Information Technology and Services

20%

Education Management

20%

Arts and Crafts

20%

Other

16%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Website Management

4.4 (139)

56.12% of 139 reviewers that rated this feature as important or highly important

It gives you a simple way to manage and update your website. Reviewers indicate the dashboard is intuitive, management tools are easy for non-technical users, and support is responsive, though some wish for more advanced options and flexibility.

Real Time Editing

4.5 (130)

55.38% of 130 reviewers that rated this feature as important or highly important

With real-time editing, you can instantly see changes on your website as you make them. Reviewers appreciate how quickly updates appear, the ease of making corrections, and the ability to edit from mobile devices, though some mention occasional lag during editing.

Landing Pages/Web Forms

4.3 (111)

45.05% of 111 reviewers that rated this feature as important or highly important

SITE123 offers helpful options for building landing pages and web forms. Users think the layouts are easy to customize, professional-looking, and simple to use, making it straightforward to create attractive, functional pages for feedback, signups, or business needs.

Customizable Templates

4.2 (92)

45.65% of 92 reviewers that rated this feature as important or highly important

You get a variety of customizable templates to personalize your site. Some reviewers find the templates easy to use and edit, saving time, but others wish for more flexibility, modern designs, and a wider selection for different needs.

Design Management

4.3 (76)

55.26% of 76 reviewers that rated this feature as important or highly important

Design management helps you create a professional look with ready-to-use templates and simple tools. Users say it’s easy to build attractive sites, though some feel the design options could be more flexible and the image editor needs improvement.

Pre-built Templates

4.1 (78)

47.44% of 78 reviewers that rated this feature as important or highly important

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

SITE123 44 features

Automatic update of information / software

Create and manage digital catalog of products/services with their details, specifications, and price

Leave comments and notes on documents for others to view

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Create branded link campaigns or short links with one or multiple custom domains.

Customize contracts and forms to collect specific information

You get a variety of customizable templates to personalize your site. Some reviewers find the templates easy to use and edit, saving time, but others wish for more flexibility, modern designs, and a wider selection for different needs.

Protect sensitive data for digital privacy

Design management helps you create a professional look with ready-to-use templates and simple tools. Users say it’s easy to build attractive sites, though some feel the design options could be more flexible and the image editor needs improvement.

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Public or private sharing of digital files such as documents, audio/video, images, and more

Adds a customizable form to the landing page, usually for the purposes of lead generation

Store, manage and track all forms in a centralized location

Store and manage images

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Group and package individual but related items as one package set

SITE123 offers helpful options for building landing pages and web forms. Users think the layouts are easy to customize, professional-looking, and simple to use, making it straightforward to create attractive, functional pages for feedback, signups, or business needs.

Manage and handle various international currencies

Manage and support multiple languages

Create and update newsletter content to increase engagement

Add tools to web pages to handle online bookings

Includes functionalities for creating custom eCommerce websites

Manage and track customer orders for goods, investments, or any other purchases

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Preview materials before finalizing projects

Design, communicate, and distribute incentives to perform a specific action

With real-time editing, you can instantly see changes on your website as you make them. Reviewers appreciate how quickly updates appear, the ease of making corrections, and the ability to edit from mobile devices, though some mention occasional lag during editing.

View and track pertinent metrics to find patterns and gain insights from data

Web design that automatically adjusts to look good on different screen sizes

Track and monitor reviews of products or services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Manage and track orders being shipped to customers

Checkout of online store

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create and manage surveys

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

It gives you a simple way to manage and update your website. Reviewers indicate the dashboard is intuitive, management tools are easy for non-technical users, and support is responsive, though some wish for more advanced options and flexibility.

Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

Get Advice

We can help you find the software with the features you need.

Features

4.2 (317)

4.2

Based on 317 reviews

## Pricing

Value for money

4.3 (294)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/152921/SITE123/pricing/)

Basic

$12.80

Per Feature,Per Month

Value for money

4.3 (294)

4.3

Based on 294 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

LiveChat](https://www.capterra.com/p/62194/LiveChat/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (306)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (306)

4.6

Based on 306 reviews

## User reviews

Overall rating

4.4

Based on 317 reviews

Filter by rating

5(201)

4(78)

3(20)

2(7)

1(11)

Mentioned topic

Sorted by most recent

JB

Joanna B.

Bakery Owner

Food Production

### "Online bakery "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

April 9, 2025

Pros

You can use it as an online shop and it has Canadian currency.

Cons

When I respond to people through the website, the email looks like spam to the recipient. I also can't marked off days on the calendar to prevent people from placing orders when I'm unavailable.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reasons for choosing SITE123

Cheaper price, Canadian currency, compatible with online bakery

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TF

Tom F.

Customer Marketing Specialist

Gambling & Casinos

### "SITE123 Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 31, 2025

Overally SITE123 is very easy to use and a great starter website builder.

Pros

Super easy to use. No coding experience needed which is great.

Cons

Not able to get very granular since coding functionality is stripped back.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Maryke W.

Specialist Wellness Counsellor

Mental Health Care

### "Good website creation; no verification email. "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

July 8, 2024

Website was relatively easy to create, I had fun while doing it. There was a good special on a one year upgrade. Upon paying for the upgrade & my domain, I was told I'd receive an email with a verification link. This was on Thursday, 4 July 2024. While waiting for this email, I received the same email three times from Thursday to Saturday saying that there is 'Action Required' and I need to verify my domain by using the email they sent me with a verification link. I never received the email with a verification link. I've chatted with customer support a few times regarding this issue (since they're supposed to send the link within 24-72 hours) and they basically told me to be patient and they'll get someone to send it. It's now been 4 days in total and I'm still waiting on this email so I can verify my domain and have my website up and running properly. I was told it will be sent either Sunday or Monday, however I still get emails saying I need to verify my domain (without a verification link). Maybe once all is sorted, I can give a more positive review. I understand customer support is doing what they can, however I am upset that it's been over 72 hours and I still haven't received the email to verify and properly experience what I paid for.

Pros

Creating my website was easy, fun, and overall a good experience. There was a special to upgrade so as soon as I finished my design, I decided to go for the upgrade. All went well, and I published my site.

Cons

Takes long to send the email with verification link to verify your domain.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KP

Krunal P.

Cyber Risk and Analysis

Information Technology and Services

### "Review of SITE123"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 1, 2024

Pros

SITE123 offers multilingual languages to choose from with automatic translations and is simple to use while viewing content.

Cons

Cons of SITE123 include the lack of mobile application presence with IOS or Android. This would dramatically enhance the capabilities for targeted audience for usage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SO

sukran o.

owner

Luxury Goods & Jewelry

### "easy and quick answers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2024

easy to use, good templates, nice photos if you need extra, and you get answers to all your questions very quickly

Pros

the ease of the design and texts you can choose between many sentences, the only thing was to pick one for my website

Cons

that they can have more payment methods, the payment methods proposed by the site are not easy to use everywhere

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AE

Abdulrahman E.

Vice president

Food & Beverages

### "Easiest site to build your business "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2024

Pros

The easy access we have to build our websites

Cons

It still needs to add more features and layout that's are still missing

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reasons for choosing SITE123

More easier to use and easy access to build my website

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tichaona Redemptor R.

Graphic designer

Printing

### "Another site builder to try "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 9, 2024

Very excellent with I would love to use this every time I am designing a website.

Pros

SITE123 offers a range of templates covering different industries and styles. Users can select a template that aligns with their business or personal preferences.

Cons

While SITE123 integrates with some third-party tools and services, users looking for extensive integration options or specific integrations may find the platform lacking compared to more advanced website builders.

Switched from

[Web.com](https://www.capterra.com/p/151967/web-com/)

[Google Sites](https://www.capterra.com/p/246647/Google-Sites/)

[Webflow](https://www.capterra.com/p/136159/Webflow/)

[Elementor](https://www.capterra.com/p/169468/Elementor/)

[Jimdo](https://www.capterra.com/p/170179/Jimdo/)

I was trying all sites to see which brings better.

Alternatives considered

[Web.com](https://www.capterra.com/p/151967/web-com/)

[Jimdo](https://www.capterra.com/p/170179/Jimdo/)

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

[Dorik](https://www.capterra.com/p/227906/Dorik/)

[IONOS Marketing](https://www.capterra.com/p/235441/IONOS-Marketing/)

Reasons for choosing SITE123

It has some features that the others do not have.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Scott L.

Executive Director

Non-Profit Organization Management

### "Very user-friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 8, 2024

Pros

Very easy to navigate and super user-friendly.

Cons

Its not nearly as customizable as id like it to be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GF

Guokun F.

CEO

Information Technology and Services

### "Overall, it is easy to use and can continue to be used"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

February 6, 2024

Pros

The introduction is convenient, but it lacks a Chinese version interface. If it can be added, it will attract more customers.

Cons

The method of handling the problem is still too mechanical and not timely enough to solve the problem.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZA

Zoe A.

Dog Trainer

Professional Training & Coaching

### "Easy and Advanced "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2024

Pros

How simple yet advanced it is aswell as the customer support given.

Cons

Have yet to find anything i like the least

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/152921/SITE123/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Wix vs SITE123](https://www.capterra.com/compare/152921-169007/SITE123-vs-Wix)[ClickSites vs SITE123](https://www.capterra.com/compare/152921-10024383/SITE123-vs-ClickSites)[WordPress vs SITE123](https://www.capterra.com/compare/131687-152921/WordPress-vs-SITE123)[Squarespace vs SITE123](https://www.capterra.com/compare/143461-152921/Squarespace-vs-SITE123)[Divi vs SITE123](https://www.capterra.com/compare/152921-201958/SITE123-vs-Divi)[Pixpa vs SITE123](https://www.capterra.com/compare/152263-152921/Pixpa-vs-SITE123)

[Webnode vs SITE123](https://www.capterra.com/compare/152921-167799/SITE123-vs-Webnode)[GoDaddy Website Builder vs SITE123](https://www.capterra.com/compare/152921-182500/SITE123-vs-GoDaddy-Website-Builder)[Elementor vs SITE123](https://www.capterra.com/compare/152921-169468/SITE123-vs-Elementor)[Weebly vs SITE123](https://www.capterra.com/compare/152921-246168/SITE123-vs-Weebly)[Marketing 360 vs SITE123](https://www.capterra.com/compare/148516-152921/Marketing-360-vs-SITE123)