---
title: "SITE123 Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SITE123 Software - reviews, pricing plans, popular comparisons to other Website Builder products and more."
source_url: "https://www.capterra.com/p/152921/SITE123/"
page_type: "product"
language: "en"
---

# 

 SITE123 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SITE123

## What is SITE123?

SITE123 is here to change everything you know about online website builders. It is a perfect solution for private and corporate Internet users, offering tools that let you build your website without requiring prior design and coding experience. We let you create and handle your website without the need and cost of hiring a professional. Create your website using ready-made styles and layouts. Our extensive list of templates makes it so easy. Try SITE123 out for yourself today.

## What is SITE123 used for?

[Website Builder](https://www.capterra.com/website-builder-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Landing Page](https://www.capterra.com/landing-page-software/)

Recognitions

Shortlist

Overall rating

Based on 317 user reviews

Reviews sentiment

Positive

88%

Neutral

6%

Negative

6%

Starting price

$12.8

Per Feature, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   eCommerce / 2025
-   Landing Page / 2025
-   Website Builder / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SITE123?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.site123.com/&name=SITE123)

Rating Breakdown

4.4

+−

Features4.2

Value for Money4.3

Ease of Use4.5

Customer Service4.6

Rating Breakdown

4.4

Features4.2

Value for Money4.3

Ease of Use4.5

Customer Service4.6

## SITE123 Reviewers Verdict

Updated August 2026

AI summary

-   SITE123 is a strong fit for small businesses, creative professionals, and nontechnical teams seeking quick website launches.
-   Positive feedback centers around its intuitive website builder, easy-to-use design tools, and straightforward templates that help users create professional sites with minimal effort.
-   It delivers value by enabling fast setup, real-time editing, and simple day-to-day website management without technical barriers.
-   Buyers should weigh a few practical considerations: some users report limited customization, occasional bugs, and email management frustrations.
-   SITE123 works best for those prioritizing speed and simplicity, but may not suit advanced users needing extensive design flexibility or granular control.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SITE123

4.4 (317)

VS.

[### Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,777)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting Price

$12.8

Per Feature, Per Month

Starting Price

$17

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (317)

Ease Of Use

4.5 (10,724)

Value For Money

4.3 (294)

Value For Money

4.3 (8,524)

Customer Service

4.6 (306)

Customer Service

4.2 (7,679)

## SITE123 alternatives

Highest Rated

[ClickSites](https://www.capterra.com/p/10024383/ClickSites/)

[4.9 (436)](https://www.capterra.com/p/10024383/ClickSites/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10024383/ClickSites/)

[WordPress](https://www.capterra.com/p/131687/WordPress/)

[4.6 (14,995)](https://www.capterra.com/p/131687/WordPress/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131687/WordPress/)

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

[4.6 (3,419)](https://www.capterra.com/p/143461/Squarespace/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143461/Squarespace/)

[Divi](https://www.capterra.com/p/201958/Divi/)

[4.8 (1,159)](https://www.capterra.com/p/201958/Divi/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201958/Divi/)

[View all alternatives](https://www.capterra.com/p/152921/SITE123/alternatives/)

## FAQs about SITE123

Overview

### What problems does SITE123 solve?

SITE123 solves the problem of needing a professional website fast without coding, designers, or hosting headaches. It streamlines setup, editing, mobile-ready templates, domain connection, and basic SEO, while reducing launch delays and support bottlenecks with responsive chat help. Small businesses, startups, artists, bloggers, and nontechnical in-house teams benefit most.

Answer based on 226 reviews

Overview

### Which roles and teams benefit most from SITE123?

SITE123 is most used by small business owners, founders, and executives who need to launch professional websites quickly for brand visibility, lead capture, and online sales. Creative professionals such as artists, photographers, and freelancers use it to showcase portfolios, while managers and administrators maintain site updates, content, and day-to-day business information.

Answer based on 316 reviews

Overview

### What company size and industries is SITE123 built for?

SITE123 is built primarily for small businesses and private users, with 96% of reviewers from small companies and Arts and Crafts leading at 7%. It also serves medium businesses, though reviewer shares are just 2% each for midsize and enterprise, with Health, Wellness and Fitness at 6% and Information Technology and Services at 5%.

Answer based on 317 reviews

Features and Usability

### What are the key features of SITE123?

SITE123 includes core website building features like pre-built templates, real-time editing, responsive web design, custom domains, and SEO management. Differentiating features include multi-language support, online store builder with shopping cart and payments, customizable forms, and Google Analytics integration. Reviewers also frequently mention its straightforward interface and live chat support.

Answer based on 187 reviews

Integrations

### Which third-party tools and platforms does SITE123 integrate with?

SITE123 integrates with PayPal, Stripe, Jotform, Ecwid, Tidio, and TidyCal, based on reviewer-confirmed use cases across payments, forms, ecommerce, chat, and booking. It also connects natively to tools such as Google Ads, Google Analytics 360, Intercom, Drift, and 123FormBuilder, with over 40 integrations overall.

Answer based on 29 reviews

Getting Started and Support

### How easy is it to onboard and train a team on SITE123?

SITE123 is quick to learn for many nontechnical users, with live online sessions, video tutorials, and documentation available. Reviewers often describe a gentle learning curve, plain-language guidance, and responsive step-by-step support. Individual users get started fast, while teams, admins, and users handling SEO, domains, or multilingual setup may need more training time.

Answer based on 28 reviews

Getting Started and Support

### What customer support options does SITE123 offer, and how do users rate the experience?

SITE123 offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, easy to reach, and helpful, especially through chat and round-the-clock assistance, though some report inconsistent answers, slow handling of certain technical or billing issues, and delays on feature-related requests.

Answer based on 187 reviews

Features and Usability

### How easy is it to design a website with SITE123?

SITE123 makes website design easy for beginners with templates, drag-and-drop editing, and mobile-friendly layouts. Small businesses, creators, and first-time site owners often like the fast setup and professional look, though designers who want deeper layout control, custom styling, or more flexible structure may find the design options limiting.

Answer based on 82 reviews

Features and Usability

### Is SITE123 easy to use for beginners?

SITE123 gives beginners a simple interface for building and editing websites without coding. Small business owners, freelancers, and first-time website creators often find the controls intuitive and quick to learn, though advanced users may want more design freedom, and some settings or editing tasks can feel restrictive or occasionally frustrating.

Answer based on 48 reviews

## Who uses SITE123?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 11,677 Website Builder reviews

Capterra data shows that buyers of website builder software rank the following features as their top priorities:

-   **Design Management** (**49%** of reviewers rated this feature as critical)
-   **Website Management** (**56%**)
-   **Real Time Editing** (**46%**)

SITE123 supports all three of the features reviewers rate most important: **Design Management**, **Website Management**, and **Real Time Editing**. Together, these capabilities help businesses maintain brand consistency, manage site content and structure efficiently, and make updates instantly, allowing teams to keep websites current and easier to manage.

Design Management

4.3 (76)

55.26% of 76 reviewers that rated this feature as important or highly important

This aspect helps you control your website’s appearance with ready-to-use, professional templates. Reviewers appreciate the simplicity and professional look, but some feel design options could be more flexible and wish for more template choices.

Website Management

4.4 (139)

56.12% of 139 reviewers that rated this feature as important or highly important

It gives you straightforward tools to manage your website, making updates and navigation simple. Reviewers indicate the dashboard is intuitive, support is helpful, and even those with little technical experience find it easy to manage and update their sites.

Real Time Editing

4.5 (130)

55.38% of 130 reviewers that rated this feature as important or highly important

With this capability, you can instantly see updates as you make changes to your website. Reviewers appreciate how quickly edits appear, the ease of making corrections, and the ability to update from mobile devices, though some mention occasional lag during editing.

Landing Pages/Web Forms

4.3 (111)

45.05% of 111 reviewers that rated this feature as important or highly important

SITE123 offers a variety of options for building landing pages and web forms. Users think these tools are easy to use, provide professional-looking results, and allow for customization, making it simple to attract visitors and gather feedback.

Customizable Templates

4.2 (92)

45.65% of 92 reviewers that rated this feature as important or highly important

You get access to a wide range of customizable templates that help personalize your site. Some reviewers find the templates easy to use and time-saving, though others wish for more variety and greater flexibility in customization.

Pre-built Templates

4.1 (78)

47.44% of 78 reviewers that rated this feature as important or highly important

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

SITE123 45 features

### All Features
- Auto Update: Automatic update of information / software
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Commenting/Notes: Leave comments and notes on documents for others to view
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Custom Domains: Create branded link campaigns or short links with one or multiple custom domains.
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: You get access to a wide range of customizable templates that help personalize your site. Some reviewers find the templates easy to use and time-saving, though others wish for more variety and greater flexibility in customization.
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Data Security: Protect sensitive data for digital privacy
- Design Management: This aspect helps you control your website’s appearance with ready-to-use, professional templates. Reviewers appreciate the simplicity and professional look, but some feel design options could be more flexible and wish for more template choices.
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Form Builder: Adds a customizable form to the landing page, usually for the purposes of lead generation
- Forms Management: Store, manage and track all forms in a centralized location
- Image Library: Store and manage images
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Kitting: Group and package individual but related items as one package set
- Landing Pages/Web Forms: SITE123 offers a variety of options for building landing pages and web forms. Users think these tools are easy to use, provide professional-looking results, and allow for customization, making it simple to attract visitors and gather feedback.
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Newsletter Management: Create and update newsletter content to increase engagement
- Online Booking Tools: Add tools to web pages to handle online bookings
- Online Store Builder: Includes functionalities for creating custom eCommerce websites
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Preview Functionality: Preview materials before finalizing projects
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real Time Editing: With this capability, you can instantly see updates as you make changes to your website. Reviewers appreciate how quickly edits appear, the ease of making corrections, and the ability to update from mobile devices, though some mention occasional lag during editing.
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Responsive Web Design: Web design that automatically adjusts to look good on different screen sizes
- Reviews Management: Track and monitor reviews of products or services
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Shipping Management: Manage and track orders being shipped to customers
- Shopping Cart: Checkout of online store
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Survey Builder: Create and manage surveys
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Website Management: It gives you straightforward tools to manage your website, making updates and navigation simple. Reviewers indicate the dashboard is intuitive, support is helpful, and even those with little technical experience find it easy to manage and update their sites.
- Website Publishing Options: Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (317)

4.2

Based on 317 reviews

## Pricing

Value for money

4.3 (294)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/152921/SITE123/pricing/)

Basic

$12.80

Per Feature,Per Month

Value for money

4.3 (294)

4.3

Based on 294 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

LiveChat](https://www.capterra.com/p/62194/LiveChat/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (306)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (306)

4.6

Based on 306 reviews

## User reviews

Overall rating

4.4

Based on 317 reviews

Filter by rating

5(201)

4(78)

3(20)

2(7)

1(11)

Mentioned topic

Sorted by most recent

JB

Joanna B.

Bakery Owner

Food Production

### "Online bakery "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

April 9, 2025

Pros

You can use it as an online shop and it has Canadian currency.

Cons

When I respond to people through the website, the email looks like spam to the recipient. I also can't marked off days on the calendar to prevent people from placing orders when I'm unavailable.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reasons for choosing SITE123

Cheaper price, Canadian currency, compatible with online bakery

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TF

Tom F.

Customer Marketing Specialist

Gambling & Casinos

### "SITE123 Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 31, 2025

Overally SITE123 is very easy to use and a great starter website builder.

Pros

Super easy to use. No coding experience needed which is great.

Cons

Not able to get very granular since coding functionality is stripped back.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Maryke W.

Specialist Wellness Counsellor

Mental Health Care

### "Good website creation; no verification email. "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

July 8, 2024

Website was relatively easy to create, I had fun while doing it. There was a good special on a one year upgrade. Upon paying for the upgrade & my domain, I was told I'd receive an email with a verification link. This was on Thursday, 4 July 2024. While waiting for this email, I received the same email three times from Thursday to Saturday saying that there is 'Action Required' and I need to verify my domain by using the email they sent me with a verification link. I never received the email with a verification link. I've chatted with customer support a few times regarding this issue (since they're supposed to send the link within 24-72 hours) and they basically told me to be patient and they'll get someone to send it. It's now been 4 days in total and I'm still waiting on this email so I can verify my domain and have my website up and running properly. I was told it will be sent either Sunday or Monday, however I still get emails saying I need to verify my domain (without a verification link). Maybe once all is sorted, I can give a more positive review. I understand customer support is doing what they can, however I am upset that it's been over 72 hours and I still haven't received the email to verify and properly experience what I paid for.

Pros

Creating my website was easy, fun, and overall a good experience. There was a special to upgrade so as soon as I finished my design, I decided to go for the upgrade. All went well, and I published my site.

Cons

Takes long to send the email with verification link to verify your domain.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KP

Krunal P.

Cyber Risk and Analysis

Information Technology and Services

### "Review of SITE123"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 1, 2024

Pros

SITE123 offers multilingual languages to choose from with automatic translations and is simple to use while viewing content.

Cons

Cons of SITE123 include the lack of mobile application presence with IOS or Android. This would dramatically enhance the capabilities for targeted audience for usage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SO

sukran O.

owner

Luxury Goods & Jewelry

### "easy and quick answers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2024

easy to use, good templates, nice photos if you need extra, and you get answers to all your questions very quickly

Pros

the ease of the design and texts you can choose between many sentences, the only thing was to pick one for my website

Cons

that they can have more payment methods, the payment methods proposed by the site are not easy to use everywhere

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AE

Abdulrahman E.

Vice president

Food & Beverages

### "Easiest site to build your business "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2024

Pros

The easy access we have to build our websites

Cons

It still needs to add more features and layout that's are still missing

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reasons for choosing SITE123

More easier to use and easy access to build my website

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tichaona Redemptor R.

Graphic designer

Printing

### "Another site builder to try "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 9, 2024

Very excellent with I would love to use this every time I am designing a website.

Pros

SITE123 offers a range of templates covering different industries and styles. Users can select a template that aligns with their business or personal preferences.

Cons

While SITE123 integrates with some third-party tools and services, users looking for extensive integration options or specific integrations may find the platform lacking compared to more advanced website builders.

Switched from

[Web.com](https://www.capterra.com/p/151967/web-com/)

[Google Sites](https://www.capterra.com/p/246647/Google-Sites/)

[Webflow](https://www.capterra.com/p/136159/Webflow/)

[Elementor](https://www.capterra.com/p/169468/Elementor/)

[Jimdo](https://www.capterra.com/p/170179/Jimdo/)

I was trying all sites to see which brings better.

Alternatives considered

[Web.com](https://www.capterra.com/p/151967/web-com/)

[Jimdo](https://www.capterra.com/p/170179/Jimdo/)

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

[Dorik](https://www.capterra.com/p/227906/Dorik/)

[IONOS Marketing](https://www.capterra.com/p/235441/IONOS-Marketing/)

Reasons for choosing SITE123

It has some features that the others do not have.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Scott L.

Executive Director

Non-Profit Organization Management

### "Very user-friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 8, 2024

Pros

Very easy to navigate and super user-friendly.

Cons

Its not nearly as customizable as id like it to be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GF

Guokun F.

CEO

Information Technology and Services

### "Overall, it is easy to use and can continue to be used"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

February 6, 2024

Pros

The introduction is convenient, but it lacks a Chinese version interface. If it can be added, it will attract more customers.

Cons

The method of handling the problem is still too mechanical and not timely enough to solve the problem.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZA

Zoe A.

Dog Trainer

Professional Training & Coaching

### "Easy and Advanced "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2024

Pros

How simple yet advanced it is aswell as the customer support given.

Cons

Have yet to find anything i like the least

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/152921/SITE123/reviews/)

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