# Page 2 | SITE123 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SITE123 the right Website Builder solution for you? Explore 317 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152921/SITE123/reviews --- SITE123 4.4 (317) [View alternatives](https://www.capterra.com/p/152921/SITE123/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of SITE123 ## Showing most helpful reviews Showing 26-50 of 317 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AA Andrey A. Tutor Education Management Used the software for: 2+ years ### "Overview" August 4, 2023 4.0 Thankful & satisfied overall.Whereas some particulars require step- by- step overview and correction. Pros It's easiness in practical applicability terms.Almost entire absence of any financial burden, that is important ✌ to socially- vulnerable population groups representatives.p.s. according to Russian law, I have a third group of disability Cons Any standardized " imposal(s)" of the rules and requirements... Review Source Steven J. Sole proprieter Health, Wellness and Fitness Used the software for: 1-2 years ### "Professional Looking Website with very limited web building knowledge" June 9, 2023 5.0 SITE123 has allowed me to build, maintain and update a quality looking website myself with very little technical knowledge for a fraction of the price of having it built for me. As a small start up business with very small margins this is absolutely crucial. When I have wanted to do something that is beyond my understanding the live 24/7 help has been faultless and so far has resolved all of my issues incredibly quickly. This is 24/7 help from real, knowledgeable people, not some useless bot. Pros Numerous templates to make it easy to get started.Customisable with no coding needed.Online help is absolutely fabulous!!! OK, better than that actually. Cons Disappointed I can't have public and members only sections on same site.Default email is very very outdated Reason for choosing SITE123 Good value, looked to meet my needs at a more competitive price. Special offer if you wait a few days before committing and help desk was and remains very responsive. Review Source MW Maryke W. Specialist Wellness Counsellor Mental Health Care Used the software for: Less than 6 months ### "Good website creation; no verification email. " July 8, 2024 3.0 Website was relatively easy to create, I had fun while doing it. There was a good special on a one year upgrade. Upon paying for the upgrade & my domain, I was told I'd receive an email with a verification link. This was on Thursday, 4 July 2024. While waiting for this email, I received the same email three times from Thursday to Saturday saying that there is 'Action Required' and I need to verify my domain by using the email they sent me with a verification link. I never received the email with a verification link. I've chatted with customer support a few times regarding this issue (since they're supposed to send the link within 24-72 hours) and they basically told me to be patient and they'll get someone to send it. It's now been 4 days in total and I'm still waiting on this email so I can verify my domain and have my website up and running properly. I was told it will be sent either Sunday or Monday, however I still get emails saying I need to verify my domain (without a verification link). Maybe once all is sorted, I can give a more positive review. I understand customer support is doing what they can, however I am upset that it's been over 72 hours and I still haven't received the email to verify and properly experience what I paid for. Pros Creating my website was easy, fun, and overall a good experience. There was a special to upgrade so as soon as I finished my design, I decided to go for the upgrade. All went well, and I published my site. Cons Takes long to send the email with verification link to verify your domain. Review Source JF John F. Creative director Graphic Design Used the software for: 2+ years ### "A solid web solution for most businesses " August 16, 2023 4.0 First contact with the builder is very positive. Anyone can get going and set up a decent fully working homepage. System offers almost everything straight "out of the box" a business needs to compete in any market. The simple but limited "building blocks" makes it easy to add information. Some settings can be a bit fiddly to use, as it's not really WYSIIWYG, but more of a back end setting. Once mastered though, any implementation of information is easy archived. Compared to f.i. WordPress, Site123 is much more intuitive and simple to set up and update. There are more competitive online web builders on the market today that offers better design features and even some that are more easy to use. But the selling point of Site123 is the coverage of built in solutions that only very few other builders are able to match. For small to medium sized businesses in the BtB market, I would recommend Site123 anytime. In the BtC market Site123 may fall short of being flexible enough to compete visually. Pros Site123 is an intuitive web builder with lots of high end solutions built in. It's a solid solution for most businesses, probably best aimed at inhouse users with no or limited design skills. The system offers everything from mail sign up, site search, multiple languages and even email marketing to name a few competitive" must have tools", and that straight out of the box. Support is one of the absolutely best in business, with 24/7 support Cons The system can be a bit visually limited, which can be particularly frustrating for designers designing for customers. Layout system lacks the flexibility that can differentiate a webpage from other sites in a competitive market. This on the other hand is also the strength of the builder, as none-designers safely can design something that is working just fine for their customers, just lacking that special touch. Reason for choosing SITE123 Simple to use, even for none designers. Built in features are the USP that any small to medium sized BtB business could make good marketing use of. Review Source DB Dai B. manager Automotive Used the software for: 1-2 years ### "Not what it used to be" June 1, 2023 3.0 No feedback is acted uponWas not bad but right now think i will have to move Pros It was simple enough to get started with Cons LotsUpdates that sometime are good and others bad. No communication with customers detailing changes before they happenNot able to change prices all item of teh same brand at the same time and each item has to be changed 1 at a timeWith and without tax prices not displayed so poor shopping experience for customers Reason for choosing SITE123 price and was simple to setup Review Source KM Karen M. admin assistant Retail Used the software for: 6-12 months ### "Good Experiences with Site123" October 10, 2023 5.0 The site is just going live, so benefits are yet to be seen. We do expect sales to increase with the ease of using the site as a buyer. Pros There had been opportunities to work with several different websites, each touting how easy their site was to build a great looking website. Site123 was the most clear to me. With the added bonus of the help provided. Every time I had a question, easy or hard, they were able to clearly explain to me what needed to be done. Thus, the website does indeed look great. Cons At times I was getting information that was "over-my-head" and I would have to ask the help persons to further explain something to me. Some of the reference pictures were small and it was hard for me to tell what I was looking at. Reason for choosing SITE123 Site123 was, and is, the best value for the money. And the easiest to use. Review Source CH Cheryl H. Owner Arts and Crafts Used the software for: 2+ years ### "Garbage e-commerce web builder" November 15, 2022 1.0 Shocking. I never get support when I have a problem. I have had issues with PayPal connectivity and today no one can pay using their credit cards. It makes my business look unprofessional. I have lost customers Pros Nothing. It Is too time consuming and has huge problems. Cons Too time consuming. You contact someone when you have an issue, it gets escalated then you never hear anything again. I hate it. As soon as I can I’m opting out. Even that is a nightmare because I have thousands of products and can’t easily transfer them. I will have to create another website from scratch. Reason for choosing SITE123 It looked good. I was fooled, it isn’t. Review Source AA Aaron A. Founder Marketing and Advertising Used the software for: 6-12 months ### "The Best Website Builder I Have Ever Used" May 13, 2023 5.0 I am very happy to be using SITE123. I think I made the great decision to choose SITE123 to create a website and started my online business. Pros Very beginner-friendly and very easy to use. Packed with great e-commerce features. Packed with excellent page types. Great blogging features. Very cost-effective. Great customer service. Cons Honestly I love everything about SITE123. I have used many website builders, including Squarespace and Wix. Site123 is the best website builder I have ever used. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing SITE123 I wanted simplicity but at the same time great design features. I believe SITE123 has everything I dreamed about creating my website and my business. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) For so many reasons. Very limited website builder. Limited e-commerce features. Limited page types. Bad customer service. Price. Review Source Haradhan D. Digital Marketing Excutive E-Learning Used the software for: 6-12 months ### "One of the best all in one readymade site builder is SITE123." July 3, 2021 4.0 Overall experience with SITE123 good overall satisfied with it. and also I recommended to the new users just try it once. Pros We can easily make any type of website using SITE123 really easy to make your website. This is best for new people who actually don't know about WordPress or coding. All sites actually hosted on the SITE123 server sits are load too fast which is really great just because speed is impacted on SEO results. Also as compared to others, SITE123 is the most affortable and reliable CMS. Cons We cannot customize everything on its customization features is limited it's not made for an expert developer it's the best choice for the beginner user. This point I least about SITE123. Review Source PA Penny A. Owner Member Cosmetics Used the software for: 6-12 months ### "Happy, user." December 18, 2023 5.0 Very user friendly, Easy access for editing. Easy setup, great design options. Pros Ease of access. Easy to set up/edit. Very user friendly even for an IT challenged like myself. :) Cons Nothing as yet. satisfied customer. Had a few issues with people not accessing banking details for EFT, as i dont have a gateway platform as yet. but have now edited bank details into order email. Reason for choosing SITE123 It was affordable. Your team were super helpful online. All my concerns were answered prior to signing of contract. Your site had everything I needed to design my own webpage, super easy. Switched from [Joomla](https://www.capterra.com/p/161648/Joomla/) not very user friendly for someone not in the IT background business. Editing was a mission. Not sufficient modern versions of design setup. just not user friendly. Review Source kMM k Madison M. Artist Arts and Crafts Used the software for: Less than 6 months ### "This is THE BEST Store builder for new businesses" May 22, 2023 5.0 Overall cannot beat this site for their service and quality. I am very happy, It is almost like a dream come true. I am too busy to have to do a college degree just to set up a shop like so many other platforms. Pros Site 123 is so nice. The templates are great and easy to use and support is rich there in 2 mints to help if needed. Cons I can do anything fro videos and they have a lot of them. However, y eyes cannot keep ups with their speed. I wish they would allow the down a bi so I don;t have to play them 10 times to get the point. Reason for choosing SITE123 Price, easy of use, nice templates and great support. What ire t=do we need! Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) They are so complicated to learn. They say easy. Nit true. Support used to b e good. Now you can wait for 30 minutes or more if you're lucky and get disconnected quite often. Very frustrating support tech that hardly know what they are doing anymore, Very disappointing not to mention getting my expensive all the time. Review Source AE Abdulrahman E. Vice president Food & Beverages Used the software for: 2+ years ### "Easiest site to build your business " February 13, 2024 5.0 Pros The easy access we have to build our websites Cons It still needs to add more features and layout that's are still missing Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing SITE123 More easier to use and easy access to build my website Review Source JA Janet A. English Tutor & Life Coach Education Management Used the software for: 2+ years ### "Do not trust SITE123 " October 12, 2022 1.0 Cons Not responsible enough. They seem to have automated response without a conversation thread, or perhaps they are too laid back. Reason for choosing SITE123 Initially they appeared to be helpful, but after 2 years, the service took a nose dive. Review Source OR Oriana R. Designer Design Used the software for: 2+ years ### "My honest review " July 19, 2023 5.0 Amazing, this is the only site I trust Pros The overall quality of the site is very good. I'm impressed Cons Templates are beautiful but we need more options Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing SITE123 The quality is unmatch plus the help section is bigger then any platform. They are much quicker to respond to your problem Review Source MC Mike C. dentist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use, for a reasonable price!" December 1, 2022 4.0 Great, easy, satisfying, the price is always the main factor for choosing and you offer the best one for now :) Pros Building a site for a small business is always demanding and not on the top of priorities for us managers. But nowadays you don\`t have much of a choice if you want to look and be professional. That\`s why you need a web builder with friendly interface, 2-minute respond online support 24/7, competitive price options when you upgrade your plan, which is always necessary and easy setting up hosting and domain. That\`s why I chose site123, instead of their 3-main competitors. Cons At first glance I do not see a lot of free plugins, and some of the ones available are old dated. Of course using custom code is always best and till now it integrates to my project with no problems and crashes. For Ex. I need comparison picture slider which I will get from 3-th party, it would be great if such is integrated in the plugins and custom code section. Another thing is the parallax option which would be great to work with multi pictures on the first page. Reason for choosing SITE123 price with 1$ or 2$ less, while I do not need a lot of functions for the site because it is for small business Review Source CH Chris H. Owner International Trade and Development Used the software for: I used a free trial ### "Membership Website" May 10, 2023 4.0 I was exploring options for a new website and was very impressed with the support offered. I was chatting to support way passed midnight! Pros Professional looking website 'out of the box' Cons As I need specific functions such as searchable directory and ideally built-in invoicing, there is a shortfall in features. Although my requirements are probably out of the ordinary. Reason for choosing SITE123 So far - seems like good value in the market and support is impressive Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Wild Apricot stopped offering free version of their product and raised subscriptions to the extent that they were no longer competitive. Review Source KŁ Katarzyna Ł. SEO Textiles Used the software for: 1-2 years ### "Well-prepared templates to use for your own website" January 21, 2024 5.0 I am satisfied with the ease of running the website. I can make changes on my own and implement everything according to my own ideas. The only downside is that I cannot connect popular Polish payments, e.g. PayU, Przelewy24, Blik Pros I like the ease of use of the website and the ability to operate everything on my own Cons I don't like the fact that I can't connect popular Polish payments, e.g. PayU, Przelewy24, Blik Review Source Ismaël Huberson C. Founder Apparel & Fashion Used the software for: 1-2 years ### "Site123" December 26, 2022 5.0 Pros Site123 is an easy to use website builder that allows you to quickly create an online presence for your business at no cost. With Site123, you can create a professional looking website with your company logo, content, colors and more. Other great features include access to one-click install themes and an option to create a mobile version of your website. Cons Limited template, the most advanced features are in the paid offer. Review Source TH Thuy H. Therapist Real Estate Used the software for: I used a free trial ### "massage-by-tammy" December 27, 2022 5.0 I like web-writer for the contend i am going to post and publishing. Pros it is fast and easy to use and it just takes me within 2 days I can have my own business website for my business. Cons There are multi Templates and colors to pick, simple and easy dash board to find. Reason for choosing SITE123 I chose SITE123 because Wix, Go Daddy are not easy for me to set it up and it requires me to spend more time on it. Thank you. Review Source TB TinaBella B. Business Woman and Political Organization Owner Political Organization Used the software for: I used a free trial ### "My new website for InGwetu" December 27, 2022 5.0 Pros Easy, accessible and also helpful chats from the word go! Cons The colour schemes have limited colours to the pallets, and not a single colour, but then, I have not finished yet so I cannot really say. Review Source SR Sarah R. Creative Director Fine Art Used the software for: 2+ years ### "Platform letting me down" November 15, 2022 3.0 Potential is there but I feel it is getting left behind Pros Back office is quite easy to navigate and all features easy to change - until something goes wrong Cons Integration to be able to sell products. I have suffered from glitches in both inventory management (over sold tickets to a workshop which became a disaster, but more frustratingly over TWO different providers my customers have been unable to purchase items and tickets due to errors accepting payment Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Slack](https://www.capterra.com/p/135003/Slack/)[Weebly](https://www.capterra.com/p/246168/Weebly/) Reason for choosing SITE123 I was convinced by my web designer Review Source MC Martin C. Courier Logistics and Supply Chain Used the software for: Less than 6 months ### "Hosting and More" June 9, 2023 5.0 Overall I am very happy with Site123 and would recommend anyone to use them. Pros I was so pleased to see how easy it was to create my site with site123. Editing was simple and publishing a breeze. The help section is amazingly good. Cons I found transferring my domain from my old hosts to Site123 a pain to be honest and having to pay upfront for the hosting package was a pain. A monthly payment would be a better option. Reason for choosing SITE123 I chose Site123 because I was very satisfied with my free trial. Switched from [MyWebsite](https://www.capterra.com/p/170967/1-1-MyWebsite/) Ionos didn’t offer what I wanted and I found their customer service inadequate. They were expensive to not achieve what I wanted and too complicated to use. Review Source oF omar F. Software Engineer Computer Software Used the software for: 2+ years ### "Perfect website builder" November 1, 2023 5.0 Overall, the experience is very enjoyable and fulfills the purpose very much Pros The speed of creating the site as well as artificial intelligence tools Cons Needs some flexibility in interior adjustments Review Source KV Karli V. Owner Marketing and Advertising Used the software for: 6-12 months ### "Im very happy so far" April 20, 2023 5.0 I have an awesome experience with Site123 so far, I'm extremely happy with the help centre and always get helped very quickly and efficiently. Pros The support and manageability of the websites are the best features for me Cons The header that can only be used on the home page with multi pages, custom designs section with colours, fonts, etc. I hope there are more animated or interactive designs available soon Reason for choosing SITE123 It was advised to me and easier to edit on Review Source IG Ian G. General Dogsbody Design Used the software for: 2+ years ### "Using SITE123 " October 11, 2023 5.0 Pros Site123 staff are brilliant. Always there when you need them and never unwilling to. Believe me I have tested their patience.On the other hand there is plenty technical staff could do and make SITE123 stand out, Canva is a Company whom a lot can be learned from in that regard.All in all, this is my 4th year. my experience of SITE123 has been extremely good, and yes I would recommend them wholeheartedly Cons Not something I have had to consider. I get excellent support dqy and night, seven days a week, 365 days of the year with the exception of leap year when I get one day extra! Review Source Similar Products Featured ## Related categories [Website Builder](https://www.capterra.com/website-builder-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Landing Page](https://www.capterra.com/landing-page-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.