# Best XM for Customer Experience Alternatives 2026 | Capterra > Looking for alternatives to XM for Customer Experience? Find out how XM for Customer Experience stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/152924/Customer-Frontlines/alternatives --- # Alternatives to XM for Customer Experience [4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) Write a Review! [View Profile](https://www.capterra.com/p/152924/Customer-Frontlines/) Tabset anchor ## Top XM for Customer Experience Alternatives XM for Customer Experience * * * Starting from: $1500/Per Year Pricing Model: Not provided by vendor * * * Overall Rating: [4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) Ease of Use 4.4 Customer Service 4.6 Features 4.6 Value for Money 4.5 * * * Starting from: $0 Pricing Model: Flat Rate * * * Overall Rating: [4.8 (474)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Ease of Use 4.9 Customer Service 4.7 Features 4.7 Value for Money 4.8 * * * Starting from: $39/Per Month Pricing Model: Flat Rate * * * Overall Rating: [4.7 (2876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Ease of Use 4.7 Customer Service 4.5 Features 4.6 Value for Money 4.5 * * * Starting from: $15/Per Month Pricing Model: Per User * * * Overall Rating: [4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Ease of Use 4.6 Customer Service 4.7 Features 4.6 Value for Money 4.6 Tabset anchor All XM for Customer Experience Alternatives At a Glance Top Alternatives for XM for Customer Experience - [Tremendous](#product_96d90b2b-f8e7-46b0-8421-fce5f90e0ea7) - [Jotform](#product_8524c78d-8729-4774-9b19-a6d200b4cae0) - [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c) - [Sogolytics](#product_14c3ccff-ee8b-425c-8994-a6d200b6a8a1) - [Connecteam](#product_953d0def-d4c2-4ecc-aa69-a6d200b7c72b) Tabset anchor by Sogolytics [4.7 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/) SogoCX provides real-time visibility into customer sentiment, helping businesses understand what truly drives satisfaction and loyalty. [Learn more about Sogolytics](https://www.capterra.com/p/127957/SoGoSurvey/) Compare Tabset anchor by Connecteam [4.6 (5180)](https://www.capterra.com/p/153140/Connecteam/reviews/) Reinvent communication and engagement in your organization with Connecteam's complete set of communication tools [Learn more about Connecteam](https://www.capterra.com/p/153140/Connecteam/) Compare Tabset anchor by Birdeye [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Birdeye is an all-in-one AI-enabled Online Reputation Management Experience Marketing platform for multi-location businesses. [Learn more about Birdeye](https://www.capterra.com/p/152997/BirdEye/) Compare Tabset anchor by Survicate [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more. [Learn more about Survicate](https://www.capterra.com/p/132914/Survicate/) Compare Tabset anchor by SurveyLegend [4.6 (964)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Create engaging, platform-independent surveys. We empower companies - large & small to collect feedback & track customer experience. [Learn more about SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/) Compare Tabset anchor by Typeform [4.7 (954)](https://www.capterra.com/p/137289/Typeform/reviews/) Capture richer insights with adaptive surveys, AI-powered follow-ups, and faster analysis of patterns and trends. [Learn more about Typeform](https://www.capterra.com/p/137289/Typeform/) Compare Tabset anchor by Zoho [4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions. [Learn more about Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) Compare Tabset anchor ## [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) by Momentive [4.6 (10450)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) SurveyMonkey is the world’s most popular AI-powered platform for surveys and forms, built for business—loved by users. [Learn more about SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Compare Tabset anchor ## [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) by SurveySparrow [4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) SurveySparrow simplifies survey management, capturing detailed feedback, streamlining analysis, and driving growth. [Learn more about SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) Compare Tabset anchor ## [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) by Intuit [4.5 (17599)](https://www.capterra.com/p/110228/MailChimp/reviews/) Mailchimp: the #1 email marketing platform with 11M+ users worldwide, offering AI-powered insights & content creation tools. [Learn more about Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Compare Tabset anchor ## [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) by NiCE [4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more about NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) Compare Tabset anchor ## [InputKit](https://www.capterra.com/p/174672/InputKit/) by InputKit [4.9 (38)](https://www.capterra.com/p/174672/InputKit/#reviews) Improve your customer experience by sending automated and efficient customer surveys. [Learn more about InputKit](https://www.capterra.com/p/174672/InputKit/) Compare Software Found In - [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/) - [Customer Experience Software](https://www.capterra.com/customer-experience-software/) - [Customer Journey Mapping Tools Software](https://www.capterra.com/customer-journey-mapping-tools-software/) - [Customer Loyalty Software](https://www.capterra.com/customer-loyalty-software/) - [Customer Satisfaction Software](https://www.capterra.com/customer-satisfaction-software/) - [Complaint Management Software](https://www.capterra.com/complaint-management-software/) - [NPS Software](https://www.capterra.com/nps-software/) - [Contact Center Software](https://www.capterra.com/contact-center-software/) - [Call Center Software](https://www.capterra.com/call-center-software/) - [Contact Center Quality Assurance Software](https://www.capterra.com/contact-center-quality-assurance-software/) - [Speech Analytics Software](https://www.capterra.com/speech-analytics-software/) - [Reputation Management Software](https://www.capterra.com/reputation-management-software/) - [Digital Experience Platforms (DXP) Software](https://www.capterra.com/dxp-software/) - [Survey Software](https://www.capterra.com/survey-software/) - [Review Management Software](https://www.capterra.com/review-management-software/) - [Customer Retention Software](https://www.capterra.com/customer-retention-software/)