# Best XM for Customer Experience Alternatives 2026 | Capterra

> Looking for alternatives to XM for Customer Experience? Find out how XM for Customer Experience stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/152924/Customer-Frontlines/alternatives

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# Alternatives to XM for Customer Experience

[4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/)

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## Top XM for Customer Experience Alternatives

XM for Customer Experience

* * *

Starting from:

$1500/Per Year

Pricing Model:

Not provided by vendor

* * *

Overall Rating:

[4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/)

Ease of Use

4.4

Customer Service

4.6

Features

4.6

Value for Money

4.5

* * *

Starting from:

$0

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Ease of Use

4.9

Customer Service

4.7

Features

4.7

Value for Money

4.8

* * *

Starting from:

$12/Per Month

Pricing Model:

Usage Based

* * *

Overall Rating:

[4.3 (2934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Ease of Use

4.3

Customer Service

4.2

Features

4.2

Value for Money

4.1

* * *

Starting from:

$39/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

Ease of Use

4.6

Customer Service

4.4

Features

4.5

Value for Money

4.2

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All XM for Customer Experience Alternatives

At a Glance

Top Alternatives for XM for Customer Experience

-   [Tremendous](#product_96d90b2b-f8e7-46b0-8421-fce5f90e0ea7)
-   [Constant Contact](#product_0ccf276d-4835-43da-b808-a6d200b354f3)
-   [Typeform](#product_9bec51c0-c7fe-4a52-ace0-a6d200b72eb6)
-   [Jotform](#product_8524c78d-8729-4774-9b19-a6d200b4cae0)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)

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by Jotform

[4.7 (2904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Streamline data with Jotform Enterprise: collect, analyze, and share securely with unlimited storage and real-time collaboration. [Learn more about Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

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by QualityUnit

[4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Birdeye

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Collect feedback, analyze data, and grow revenue with Birdeye Surveys. [Learn more about Birdeye](https://www.capterra.com/p/152997/BirdEye/)

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by Connecteam

[4.6 (5298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Reach Every Employee in One App - Chat, Updates, Surveys & Knowledge Base. Built for Frontline Teams. Try Free. [Learn more about Connecteam](https://www.capterra.com/p/153140/Connecteam/)

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by Zoho

[4.6 (453)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions. [Learn more about Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)

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## [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

by Momentive

[4.6 (10475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

SurveyMonkey is the world’s most popular AI-powered platform for surveys and forms, built for business—loved by users. [Learn more about SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

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## [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

by Intuit

[4.5 (17643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Mailchimp: the #1 email marketing platform with 11M+ users worldwide, offering AI-powered insights & content creation tools. [Learn more about Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

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## [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)

by SurveySparrow

[4.4 (122)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

SurveySparrow simplifies survey management, capturing detailed feedback, streamlining analysis, and driving growth. [Learn more about SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)

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## [Survicate](https://www.capterra.com/p/132914/Survicate/)

by Survicate

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more. [Learn more about Survicate](https://www.capterra.com/p/132914/Survicate/)

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## [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)

by NiCE

[4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/)

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more about NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)

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## [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)

by SurveyLegend

[4.6 (965)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

SurveyLegend is a survey, form, and poll software that enables users to create engaging, customizable surveys with ease. [Learn more about SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)

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## [InputKit](https://www.capterra.com/p/174672/InputKit/)

by InputKit

[4.9 (38)](https://www.capterra.com/p/174672/InputKit/#reviews)

Improve your customer experience by sending automated and efficient customer surveys. [Learn more about InputKit](https://www.capterra.com/p/174672/InputKit/)

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Software Found In

-   [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/)
-   [Customer Experience Software](https://www.capterra.com/customer-experience-software/)
-   [Customer Journey Mapping Tools Software](https://www.capterra.com/customer-journey-mapping-tools-software/)
-   [Customer Loyalty Software](https://www.capterra.com/customer-loyalty-software/)
-   [Customer Satisfaction Software](https://www.capterra.com/customer-satisfaction-software/)
-   [Complaint Management Software](https://www.capterra.com/complaint-management-software/)
-   [NPS Software](https://www.capterra.com/nps-software/)
-   [Contact Center Software](https://www.capterra.com/contact-center-software/)
-   [Call Center Software](https://www.capterra.com/call-center-software/)
-   [Contact Center Quality Assurance Software](https://www.capterra.com/contact-center-quality-assurance-software/)
-   [Speech Analytics Software](https://www.capterra.com/speech-analytics-software/)
-   [Reputation Management Software](https://www.capterra.com/reputation-management-software/)
-   [Digital Experience Platforms (DXP) Software](https://www.capterra.com/dxp-software/)
-   [Survey Software](https://www.capterra.com/survey-software/)
-   [Review Management Software](https://www.capterra.com/review-management-software/)
-   [Customer Retention Software](https://www.capterra.com/customer-retention-software/)