5 / 5 1 review

Who Uses This Software?

Medium-sized to enterprise companies across a broad array of industries. Key industries include: retail, CPGs, business services, agencies and travel and leisure.

Average Ratings

1 Review
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Falcon.io
  • www.falcon.io
  • Founded 2010
  • Denmark

About Falcon.io

Falcon.io is how brands take control of their reputation management. It combines tools for social media listening, including sentiment analysis, with a centralized customer profile hub. By monitoring social and online conversations, brands can detect and react to relevant comments. All social mentions are listed in the individual customer's profile. Equipped with these insights, brands can target campaigns or swiftly respond to customers using Falcon's publishing capabilities.

Falcon.io Features

  • Approval Process Control
  • Artwork Management
  • Asset Management
  • Change Management
  • Fulfillment Distribution
  • Project Management
  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Falcon.io Reviews Recently Reviewed!

Great Brand Management Software

Jun 27, 2017
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not

Pros: This software is very easy to use and offers extremely flexible and efficient methods of use as well as a great interface.

Cons: This is a paid service, but as long as your brand has the ability to purchase it is worth the money.