# Corpay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Corpay the right Payment Processing solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152950/Nvoicepay/reviews --- Corpay 4.6 (37) [View alternatives](https://www.capterra.com/p/152950/Nvoicepay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Corpay Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews GR Georgette R Accounts ReceivableAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “It is a safe option for our many customers to pay their invoices paperlessly without worrying about security/fraud or delayed mail as they are one-time-use cards and processed fast.“ August 14, 2023 Anthony M Operations DirectorConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “After completing everything, we were arbitrarily denied with zero explanation. When we pushed for a reason, they refused to disclose any details, citing "security protocols." If this were a legitimate security concern, they would be transparent about what needed to be corrected.“ February 25, 2025 YM Yao Samuel M CEOInternet, 2 - 10 employeesUsed the software for: 1-2 years. “what I liked the most was the use of Nvoicepay and the security of the payments“ December 27, 2022 CG CAROLINE G CONTROLLERRestaurants, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The software integrates with the GL and Accounting Software we currently use and the reports are super helpful and provide the information we need.“ February 25, 2021 JF Jen F Senior Staff AccountantConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “Our team loves that payments are more secure and that we can process payments from anywhere. And Nvoicepay's customer service is unmatched.“ March 3, 2021 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MD Abu K. Administration Officer Education Management Used the software for: 6-12 months ### "The best payment solution available for small business" May 27, 2022 5.0 Overall, I am very satisfied with the payment method. It saves our time & helps us to get payment from any platform efficiently. Pros It has made the e-commerce payment method effortless. It supports virtual cards which getting popular every day. It has a clean UI with auto invoicing. The customer support is extremely good & praise-worthy. Cons Implementation of the software is pretty complex. It will be best if they provide a handy user manual or tutorials to set up the software. Review Source Response from Corpay August 23, 2022 Thank you for this review! It's great to hear how Corpay has helped improve your payment process. I'll be sure to pass along your kind words about our customer support team, too. Thanks for being a customer! The Corpay Team! JT Jess T. Sales support manager Real Estate Used the software for: 1-2 years ### "Easy to use" September 17, 2024 5.0 Reimbursements for employees done simple! Pros We use this for Quick and easy payments. Cons I Haven't found a problem yet with the product! Review Source Anthony M. Operations Director Construction Used the software for: 2+ years ### "Worst Payables/Receivables company for small business" February 25, 2025 1.0 Corpay is hands down the worst payment processor I have ever dealt with. If you're a small business considering them or one of your clients uses them for paying you—RUN. Their so-called "ACH enrollment process" is a black hole of incompetence, misleading requirements, and arbitrary roadblocks designed to delay payments. The have dishonest, contradictory policies. We followed all of Corpay’s instructions to set up ACH payments, including submitting banking documentation exactly as they requested. After completing everything, we were arbitrarily denied with zero explanation. When we pushed for a reason, they refused to disclose any details, citing "security protocols." If this were a legitimate security concern, they would be transparent about what needed to be corrected. Instead, they gave us vague, copy-paste responses and told us to "try again later." Adding insult to injury, their own enrollment form explicitly stated that one check deposit was sufficient—but later, they changed the rule mid-process and insisted we needed two check deposits. Which is it, Corpay? When asked why we were suddenly in the "some cases require two checks" category, they dodged the question entirely. Their system is designed to delay payments & force paper checks. This isn’t just incompetence—it feels deliberate. Corpay clearly wants to force businesses into paper checks rather than ACH, likely to profit off float time or additional processing fees. When we had no valid mailing address due to our cluster box being stolen, they refused to provide any workaround other than mailing a physical check, which we couldn’t even pick up in person. How does a payment processor in 2025 not have a basic alternative for electronic payments? Customer support is useless. If you expect real customer support, forget it. Their responses are robotic, dismissive, and designed to loop you in circles without solving anything. Every response from Corpay reads like it was written by an AI trained in avoiding accountability. -They told us we were already in the system for ACH. -Then they told us to re-enroll. -Then they claimed we weren't eligible for ACH. -Then they claimed we needed two check deposits (but couldn't say why). -Then they said, "Try again later." -Which is it?! If you value your time and sanity, avoid Corpay at all costs. Final Verdict: Corpay is an absolute disaster for small businesses. They actively delay payments, create arbitrary requirements, and provide zero real support. If you want a smooth, professional payment processor, look elsewhere. Corpay is a predatory, time-wasting mess that should be avoided at all costs. Pros It's the absolute worst company when you're on the receiving end for a vendor. Cons Corpay's ACH enrollment process is a confusing, arbitrary nightmare designed to delay payments with ever-changing requirements and zero transparency. Their customer support is useless, offering copy-paste responses that dodge accountability rather than solving issues. Alternatives considered [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[Ramp](https://www.capterra.com/p/207081/Ramp/) Reason for choosing Corpay I was forced to use them based on our client's payment preferences. Review Source DM Dedan M. Marketing Manager Events Services Used the software for: 1-2 years ### "My Experience With Corpay" April 30, 2024 5.0 Pros When it comes payment processing Corpay offers great features and is very helpful for most of our accounting needs. Cons It meets its core business and no dislikes. Review Source TH Tom H. Systems Administrator Automotive Used the software for: 1-2 years ### "You Can Literally Make Money!" February 25, 2021 5.0 We've definitely shortened the time it takes to get things approved and have gained some more accountability with the software. The best part is that we are able to make the cash back now which we didn't prior the Nvoice pay since we were sending checks. Now we save on check stock as well as postage. It is really nice how the system is directly built into CDK, so accessing it is as simple as clicking a button. Usage is really easy too. I have an older user base, so new technology can take a little longer to get used to, but they caught onto this really quick because it is a simplistic design. Pros We have multiple locations but our check signers are located in one specific location, so Nvoice has allowed us to look over and approve invoices in real time. We used to have to wait to run to our other locations, collect the payables, bring them back and wait for them to be reviewed and signed, then transfer them back. We can now approve stuff immediately and there is more accountability since everything is logged. We also make money Cons Honestly, I have not run into any issues with it yet. We have it integrated right into our DMS, so logging in is super simple. I really have nothing as of this point in time to say that would be a Con. Review Source Response from Corpay March 10, 2021 Tom, thank you so much for taking the time to leave us this detailed feedback. It's fantastic to hear that your team easily adopted the new system, and that your whole process is simpler now Not to mention the savings and rebates! This is exactly what we envision for our customers. Thanks for sharing your storywe're glad to have you! Angela Anastasakis SVP Operations & Customer Success ZS Ziona S. billing coordinator Accounting Used the software for: 2+ years ### "Nvoicepay Review" February 25, 2021 5.0 Our customers love having the payment security and ease of use of Nvoicepay. Thank you for being so amazing! Pros This product is very easy to use and an excellent tool for outward facing customers. It allows our customers to enter any and all relevant information we need to ensure invoices are paid timely and accurately. Integration with our existing processes were no issue at all. Cons I have had no issues with the software itself at all. The only suggestion I would make is being more precise about follow up emails regarding overpayment emails, or any refunds type emails of that nature. I tend to get several responses and reminders on the same Nvoicepays of this type. Review Source Response from Corpay March 22, 2021 Ziona, I know I speak for the whole Nvoicepay team when I say how much we appreciate your kind words! I look forward to relaying your compliments about ease-of-use and integrations to the product team. I'd like to get some more detail about the notifications you receive from us, to better understand your needs and if we can make adjustments for clarity. Please reach out to Tech Support whenever you have a minute to discuss: techsupport@nvoicepay.com / 877.974.1752 And in the meantime, the built-in refund/reissue reports may provide the visibility you're looking for. Thank you again for leaving us this 5-star review! Angela Anastasakis SVP Operations & Customer Success RD RENEE D. Controller Automotive Used the software for: 6-12 months ### "Time and Money Savings" February 25, 2021 5.0 The startup and overall functionality of NVoicePay is a breeze! This system is so user friendly and provides all the reports needed to research any payments. Pros We like that it takes the burden off of our Accounts Payable personnel to print checks, stuff envelopes, add postage and mail. It saves so much time for those employees and it saves the company with postage expense, check stock expense and the expense of envelopes. Cons The only issue is that I would like NVoicePay to follow up a little bit better with our vendors to try and get them to switch from paper checks to either ACH or credit card payments and explain to them the ease and benefits rather then just mailing them paperwork. Review Source Response from Corpay March 10, 2021 Thank you for taking the time to leave us your feedback, Renee! I'm happy to hear we're saving your team so much time getting payments out the door and also researching payment history. Not to mention the savings for your dealership! We do include an electronic payment enrollment form with every mailed check during our onboarding efforts, as you mentioned. Behind the scenes, our team does ongoing outreach via phone to encourage vendors to switch off of checks. If you'd like, we can provide you with a custom enrollment link to send to your vendors as another touchpoint for moving to ACH or card. Reach out to our Vendor Enrollment team any time for more information: vendors@nvoicepay.com Thanks for being a customer, Renee! Angela Anastasakis SVP Operations & Customer Success MS Michelle S. Accounts Payable Transportation/Trucking/Railroad Used the software for: 2+ years ### "Time-Saving innovation" February 25, 2021 5.0 Pros I love having the ability to easily look up transactions, seeing where they were posted, what PO was used, how it was paid, ect, all in the same screen. It has saved us an incredible amount of time. Cons If the accounting distribution for an invoice is changed internally, the new accounting information doesn't show under the "view chart of accounts", it will still show the old information. It can be an inconvenience when training someone new if they rely on checking to see where it should go. Easy to overcome, if the invoice is fully voided/re-posted, it will update it correctly. Review Source Response from Corpay March 29, 2021 Thank you for leaving us a 5-star review, Michelle! I love hearing about how Nvoicepay saves your team so much time with better visibility into payment history. I spoke with Tech Support, and it sounds like the data update issue has been resolved. Please reach out any time if that's not the case: 877.974.1752 / techsupport@nvoicepay.com We're glad you're a customer! Angela Anastasakis SVP Operations & Customer Success VR Verified Reviewer CEO Internet Used the software for: 1-2 years ### "very great application for payment transactions" December 27, 2022 5.0 From my own experience I would recommend corpay Pros what I liked the most was the use of Nvoicepay and the security of the payments Cons so far I haven't found any complication with corpay it works well for me Review Source Vasilis A. team manager Higher Education Used the software for: Less than 6 months ### "corpay decent software " December 17, 2022 5.0 Pros very easy to use and very good interface . secure payment enviroment Cons as a user i cant void payment if appears an error Review Source DS Darylann S. Used the software for: ### "Our Experience With NVoicepay" December 15, 2016 5.0 ACG Texas initiated our first payment run with NVP on 2/7/14. Since that time, I worked with NVP to successfully implement this payment solution process with the other three companies under the Summit Restaurant Group umbrella. We find the system very user-friendly for our companies and our vendors. Maneuvering through the screens is very easy and required very little training. We use some of the reports while researching vendor statements and find it has streamlined that previously arduous task. The ACH and CC Payment process have reduced the number of requests to void and reissue checks due to nonreceipt which, in turn, has reduced bank fees. Obviously, we have enjoyed reduced costs when compared to paying vendors with a check - check stock, envelopes, postage fees and administrative staff labor and have found the rebate program to be very lucrative. The Customer Service Staff is typically extremely courteous and helpful. They understand the sense of urgency to resolve any challenges we have encountered. I would like to see the site speed increased moving through screens or searching for vendor data. Additionally, I would like to see the parameters that I set up remain in place when I hit the Back button. Other than these issues, we find the process and people at NVoicePay truly walk the talk. Review Source RB Ryan B. Financial Analyst Banking Used the software for: 2+ years ### "Good Product" February 25, 2021 4.0 Pros It is really easy to use. Its quick and efficient. Cons Nothing really. Initial set up takes some time as would anything. Review Source Response from Corpay March 18, 2021 Thank you for leaving us a review, Ryan. I'm so glad to hear using Nvoicepay makes vendor payments easy and efficient! Thank you for being a customer. Angela Anastasakis SVP Operations & Customer Success PP PATSY P. Used the software for: ### "REVIEW of nvoicepay" December 6, 2016 5.0 Nvoicepay is easy to do business with. They take the work out of paying your bills. The flexibility is the key for us. Review Source GR Georgette R. Accounts Receivable Automotive Used the software for: 1-2 years ### "Helpful" August 14, 2023 4.0 Pros It is a safe option for our many customers to pay their invoices paperlessly without worrying about security/fraud or delayed mail as they are one-time-use cards and processed fast. The remittance comes to my email which is convenient. Cons Customer Service is usually slow as they are busy. If you have an issue with a card payment expect to wait a few days before you hear back. It is rare that I need to reach out to them, though. Review Source AS AMY S. ACCOUNTS PAYABLE Automotive Used the software for: 2+ years ### "PAYING VENDOR TIME CUT IN HALF" February 25, 2021 5.0 I am able to confidently submit payments with Nvoicepay and know that if a Vendor happens to not receive a payment I can simply notify the support staff and they will reconcile it. The software is easy to use and any information you may need in going back to review payments or invoices is right at your fingertips. I would definitely recommend this product to fellow Accounts Payable clerks. Pros The best part of using Nvoicepay would have to be how much time I now save in paying vendors on a weekly basis. We have a large amount of payments that are made weekly as well as some that are made monthly. Nvoicepay is so easy to use and if you happen to have an issue arise the support time is always quick, friendly and efficient. Cons I honestly have not run into any serious cons since we started using Nvoicepay several years ago. Review Source Response from Corpay March 10, 2021 Amy, it's fantastic to read about your experience saving so much time getting payments out the door and doing research into payment history. I know I speak for the whole Nvoicepay team when I say we appreciate your compliments of our software and support staff. I'll be sure to pass them along! Thank you for taking the time to leave us this review, and thanks for being a customer! Angela Anastasakis SVP Operations & Customer Success aH alicia H. AR/AP Automotive Used the software for: 2+ years ### "BEST PROGRAM AND SUPORT " February 25, 2021 5.0 I really enjoy working with Nvoicepay. The support team members are all amazing and there is never a problem i can not get fixed with their help! Pros the software works well with our accounting software and is so easy to use and navigate. Cons as the user i am unable to void a payment if an error is made. I have to have one of my approvers stop what they are doing and void it. Review Source Response from Corpay March 29, 2021 Alicia, thank you for leaving us a review! I'm so glad to hear you're enjoying our software and supportI'll be sure to pass along your compliments. I've asked the Tech Support team to reach out and see if we can help with your void payment workflow. They may have a suggestion for improving that process immediately, but at the very least I'd love to document your feedback for the product team. Thanks for being a customer! Angela Anastasakis SVP Operations & Customer Success DS Dorise S. CFO Automotive Used the software for: 2+ years ### "Easy to Use; Cost Effective" February 25, 2021 5.0 We use this software in 3 dealerships--makes it easy to see how the other stores are doing. Pros Much less labor intensive than writing manual checks. Can pull reports as to amounts due at any point in time. Cons After selecting which invoices to pay, I would like my payables person to be able to print a report to show me. Review Source Response from Corpay March 22, 2021 Thank you for leaving us this 5-star review, Dorise! It's great to read that Nvoicepay is saving your AP team time and boosting visibility across dealerships. The report you're looking for actually auto-generates when the payment batch is submitted. Our Tech Support team would be happy to show you or your payables person how to access it on your next payment run. Reach out whenever you have time: techsupport@nvoicepay.com / 877.974.1752 Thanks for being a customer! Angela Anastasakis SVP Operations & Customer Success JF Jen F. Senior Staff Accountant Construction Used the software for: 1-2 years ### "Superior Customer Service" March 3, 2021 5.0 Pros Nvoicepay integrates seamlessly with our accounting software, so the transition from our previous process was simple and required very little training. In fact, integrate may be a strong word because Nvoicepay appears to simply be part of our existing accounting software. The website where payment details reside is user friendly and concise. Our team loves that payments are more secure and that we can process payments from anywhere. And Nvoicepay's customer service is unmatched. Onboarding was a breeze. Response times on help cases are never more than one day. Cons We do not have any complains. Nvoicepay has taken all of our suggestions to date under consideration and has even made adjustments to their software to accommodate! Reason for choosing Corpay Compared to other alternatives, Nvoicepay integrated seamlessly with our current process and allowed our company to carry very little risk in the transition to digital payments. Review Source Response from Corpay March 22, 2021 Thanks for leaving us this wonderful review, Jen! I can't wait to relay your compliments to the Tech Support, Implementation, and Product teams. I love reading how easy it was for your team to get up and running with Nvoicepay. Thank you for being a customer! Angela Anastasakis SVP Operations & Customer Success hA hazel A. controller Automotive Used the software for: 2+ years ### "Nvoicepay Review" February 26, 2021 5.0 Overall experience has been very good but I would like Nvoicepay to reach out to clients again that request checks as hopefully many would be more then happy to switch to ACH or credit card by this time. Pros In this age of mail not getting through I appreciate how many accounts Nvoicepay has captured to either be paid by credit card or ACH. So much is being delayed or lost in the mail that it is easier when we can just leave that avenue out. Cons Would like Nvoicepay to follow up with vendors after the initial contacts to get them to switch to credit card or ACH. Review Source Response from Corpay March 22, 2021 I'm so happy to hear Nvoicepay's electronic workflow is making payables easier for you and your team! As you mentioned, we include an electronic payment enrollment form with every mailed check during our onboarding efforts. Behind the scenes, our team does ongoing outreach via phone to encourage vendors to switch off of checks. If you'd like, we can provide you with a custom enrollment link to send to your vendors as another touchpoint for moving to ACH or card. Reach out to our Vendor Enrollment team any time for more information: vendors@nvoicepay.com Thank you for leaving this 5-star review! Angela Anastasakis SVP Operations & Customer Success PS Paul S. Comptroller Automotive Used the software for: 2+ years ### "Easy as 1-2-3" March 2, 2021 5.0 Pros Support is top shelf. On the rare occasions that we need support, they are wonderful to deal with and quick with handling any issues. Cons Nothing I can think of with the software. We have been using Nvoicepay for several years, it works great in our DMS (CDK). It makes the task of accounts payable so simple and easy. Review Source Response from Corpay March 22, 2021 Paul, thank you for the compliments to our support team. I look forward to passing them on. It's fantastic to read that your experience with Nvoicepay has been so positivefrom support to software to process improvements. Thanks for being a customer! Angela Anastasakis SVP Operations & Customer Success jP jeff P. Sys Admin Automotive Used the software for: 2+ years ### "It Does The Job" February 25, 2021 3.0 It has been a slow learning experience Pros The product is Integrated with Dms, for the most part Cons Vendors have experienced some delays in payments and billing Review Source Response from Corpay March 18, 2021 Thank you for sharing your feedback with us, Jeff. I haven't been able to connect with you, but I'd love to dig into your concern about delays in payment to vendors, and also see if I can provide any additional training to help your team find the information they need quickly. Please feel free to reach out to me directly whenever you have time. I look forward to speaking with you! Jason Hall Customer Relationship Manager, Automotive CC CHASITY C. ACCOUNTS PAYABLE Accounting Used the software for: 1-2 years ### "NVOICEPAY" March 9, 2021 4.0 OVERALL IT HAS SOLVED MORE PROBLEMS THEN IT HAS CAUSED Pros IT'S EASY TO SEE EVERYTHING IN ONE SPOT AS FAR AS WHAT'S OUTSTANDING AND SEARCHING THINGS IS A BREEZE Cons CUSTOMER SERVICE USUALLY DOESN'T GET BACK TO YOU UNTIL THE NEXT DAY SO THAT'S TOUGH WHEN YOU HAVE THINGS THAT NEED TO BE ANSWERED IMMEDIATELY, A CHAT FEATURE WOULD BE NICE. IT'S NOT EASY TO RESEARCH OR ANSWER SPECIFIC QUESTIONS A VENDOR MAY HAVE ABOUT A PAYMENT WITHOUT REACHING OUT TO NVOICEPAY AND THEY DON'T LIKE TO REISSUE THINGS WHEN THERE IS AN ISSUE. Review Source Response from Corpay August 23, 2022 Thank you for taking the time to share your experience with us, Chasity. It's great to read that visibility has improved since implementing Corpay. Thank you for being a customer! The Corpay Team! RC Robin C. Asst Controller Automotive Used the software for: 2+ years ### "Highly Recommend Nvoicepay" February 25, 2021 5.0 Pros Ease of use, timely payments, customer service is excellent. Nvoice pay has considerably streamlined our vendor payments. Cons After using this software for 3+ plus years we have not had any issues and are completely satisfied Review Source Response from Corpay March 10, 2021 Thanks for leaving us this review, Robin! It's great to read that Nvoicepay has made such an impact on your payables process. And a special thank you for the compliment to our Technical Support teamI'll gladly pass that along. Happy to have you as a customer! Angela Anastasakis SVP Operations & Customer Success ND Nancy D. Accounts Payable Lead Food & Beverages Used the software for: 2+ years ### "Great to keep up with vendor payments and activity" March 4, 2021 5.0 Nvoicepay is a great third party payment software, it is very simple and easy to use. Helpful when it comes to viewing any type of report on a vendor or reconciling payments. Pros It is simple, easy to use, easy to keep up with. Cons None, you can pretty much keep up with payments. Review Source Response from Corpay March 26, 2021 Thank you for taking the time to leave us this fantastic review, Nancy. I love reading that Nvoicepay has made payment runs and research easier for you! Thanks for being a customer! Angela Anastasakis SVP Operations & Customer Success GW George W. Accountant Construction Used the software for: 2+ years ### "Gets the Job done!" March 2, 2021 5.0 The overall experience has been a positive one this system gets the job done! Pros I like the simple interface and all the information that you need is at your finger tips. Also, the customer service is out of this world. Cons There is no way to see any past cases/issues that you may have had in the past. You have to store any issues in your email. Reason for choosing Corpay For us this was the most cost effective and the least laborious system to use. Review Source Response from Corpay March 29, 2021 On behalf of the customer service and product teams, thank you for the kind words! I'll be sure to pass along your compliments. I'm happy to share that viewing your full case log within Zendesk is on our support roadmap! We'll be sure to send an announcement to customers when this feature launches, so keep an eye on your email. Thank you for being a customer, George! Angela Anastasakis SVP Operations & Customer Success Similar Products Featured