Who Uses This Software?

Companies wanting to save on reception costs, enhance privacy and security in their building and wow their visitors with a fully customized iPad that shows off their logo and branding.


Average Ratings

27 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month
  • Pricing Details
    The pricing depends on the number of hosts.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • The Offix
  • lobbipad.com
  • Founded 2015
  • Belgium

About Lobbipad

Lobbipad is Europe's #1 platform for visitor registration, trusted by leading companies such as SONY.


Lobbipad Features

  • ID Scan
  • ID Tags
  • Office Directory
  • Pre-Registration
  • Self-Registration
  • Visitor Check-in
  • Visitor Tracking
  • Watch List

Lobbipad Reviews Recently Reviewed!


Visitor announcements made super easy

May 03, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy setup and a super smooth interface
Convenience of being informed when visitors arrive
Possibility to reduce administrative work for our front office

Cons: Nothing really, maybe just that it is still fairly limited in functionalities but that is of course also the essence of the tool

Vendor Response

by The Offix on May 04, 2018

Thanks for the kind review, Kris! ;-)

Lobbipad has optimized the professional look of our company

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: thanks to Lobbipad, the host is automatically informed by sms and e-mail that the visitor has arrived. It is also possible to preregister visitors.

Cons: it's not possible, for hosts without a mobile phone, to be contacted by phone.
The visitors can't select multiple hosts.

Vendor Response

by The Offix on February 20, 2018

Thanks for the very kind review, Sofie!

Easy to use visitor software package. Just does what is needs to do !

Feb 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - Easy and fast setup
- No nonsene and easy to use for visitors
- very attractive pricing
- small set of configuration parameters

Cons: Until now we do not have any remarks about this software package. After 1 month trial we did only receive positive reactions from the business and our visitors

Overall: the workload of our reception desk has decreased

Vendor Response

by The Offix on February 14, 2018

Thanks for the very kind review, Tom! ;-)

Perfect solution for paperless registration, very easy to use.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use, for both visitors and those employees who like to pre-register their visitors. Checking-out can be done easily by the administrator if the visitor forgets to check out when leaving.

Cons: It would be nice and time saving when pre-registrating visitors, that you could choose from a list of former visitors. Now you have to re-enter the names.

Overall: Time saving, security enhancement, professional look

Vendor Response

by The Offix on January 30, 2018

Hi Christel, thanks for your very kind review ;-). We will take the pre-register suggestion under consideration!

This is the perfect tool if you want to go for a paperless registration process.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, self explaining for a 1st time visitor.
Administrator section: easy to manage general settings through the web portal.
Our hosts are informed via mail & sms.
Visitors who did see this for the first time are enthousiastic.

Cons: if you have specific requirements, it's not possible to customize the app, for example adding a custom field

Vendor Response

by The Offix on January 25, 2018

Thanks for the very kind review, Daevy!

easy to use, explain and install

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: installation is very easy. The users are very "happy" and most important our visitors are impressed. SMS function is great.

Cons: returning month cost. our comany don't like those cost. but for this software it is normal (cloud=> not on our server)

Overall: professional image. not phone\search colleagues. they know it with SMS and mail.

Easy to use and nice design

Jan 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The overall quality is very good and if you need any support, you get a swift and to the point answer

Cons: Maybe the app should be more customisable, e.g., adding the possibility to connect the app to a system that creates WiFi codes for the WiFi guest network

Vendor Response

by The Offix on January 25, 2018

Thanks for the kind review, Frederic! Creating wifi codes for visitors is a good idea, we will look into putting it on the roadmap!

Very userfriendly and professional visitor registration app customized to your company.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The host is informed about his/her visitor per email and per sms.
We can include the bullet points of our safety instructions.
You can pre-register your visitor, also large groups.
There is an evacuation list which can be applied on your mobile as well (no print-out needed during fire alarm).
Visitor badge is printed (textile proof).

Cons: The language option is a drop down selection list. It would be better to show the different languages as buttons on the welcome page.
The last sentence is customizable however layout could be better.
Terms section on the Lobbipad platform for administrators is not stable enough.

Overall: Professionalism - Time efficiency

Vendor Response

by The Offix on December 13, 2017

Hi Sandra, thanks for the very kind review! We have put the improvement for the language selector on the roadmap, as well as a better Terms editor ;-).

User friendly, smooth experience - does exactly what it needs to do!

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Clean straightforward interface, even a toddler could use it. The visitor checks in and the employee receives an email and text message, super efficient! No need to call the employees to let them know about an arrival. Saves precious amounts of time and time equals money. Brilliant!

Vendor Response

by The Offix on December 05, 2017

Thanks for the very kind review, Matthias, much appreciated! ;-)

Perfect tool for signing in guests

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User friendly, customer support teams replies on questions very quickly, nice feature for the reception desk, very quick sigining in guests with pre-registration, possibility to print labels

Vendor Response

by The Offix on November 09, 2017

Many thanks for your very kind review, Annelies! ;-)

a very good relationship,everything went very fast, friendly, helpful and prompt response to support

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The advantages are that it is a very intuitive system, very easy to use, stable and at support I received very quick answers to my questions and solution to my wishes

Cons: because it is such a simple system it is also very stable, the disadvantage is that changes in certain fields or personal adjustments are not self-evident

Overall: no waking up at reception, security is improved because you have a list of visitors with a few kilcken, thanks to the name printer person recognizable

Vendor Response

by The Offix on September 22, 2017

Thanks for the very kind review, Rachid! ;-)

efficient system

Sep 05, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: no paper work, the contact person receives automatically a message.
you can pre register big groups in advance, avoiding waiting times at the arrival.

Cons: the optional details should be removed such as the plate number and the email
there is no possibility to select a language. in our case it should be practical according to the audit procedures, to get a language selection for the internal visit rules of the company.

Vendor Response

by The Offix on September 11, 2017

Hi Isolde, many thanks for your very kind review! With regard to the license plate and email, they can be removed on https://lobbipad.com/settings/app-settings/overview (maybe check with Pieter first?). Language selector is coming up in the next few weeks, I will keep you posted ;-). Warm regards, Jeroen.

We're super happy with our Lobbipad! Really easy to use and super useful and timesaving.

Sep 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Lobbipad is very easy to use , for us as host as well as for the guests. It looks ver clean and simple and the customer service is impecable!

Cons: There's no big con for Lobbipad. Maybe the only thing is that it doesn't have a very long battery life, which seems pretty normal though as the screen stays on all the time.

Overall: Reception area made easier, timesaving, professional.

Visitors are impressed when they see this software.

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: When a visitor arrives and uses lobbipad an sms and email is sent to the relevant employee.
The web interface is very easy to use.

Cons: Connection with the wireless labelprinter doesn't always work and needs to be reset in the settings off the app.

Vendor Response

by The Offix on May 03, 2017

Thanks for the very kind review, Jan! ;-)

A need to have

May 02, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The overall usability and simplicity of the system. It's easy to use, it looks great and it works perfect.

Overall: Lobbipad isn't only a nice to have but a need to have. It definitely makes our reception look more professional.

Vendor Response

by The Offix on May 02, 2017

Many thanks for the nice review Annelies!

Feedback Start it @kbc

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been using Lobbipad for over a year now. The visitors for our startups are always pre-registered with this tool. With Lobbipad, our receptionists can start focussing on their core business, they don't waste time checkin in people anymore. What I would like to point out is the exceptional support. It's stunning ... We're not a number, the Lobbipad team will always respond instantly to our questions.

Vendor Response

by The Offix on April 25, 2017

Many thanks for the kind feedback, Griselda. We're honoured to have KBC Start-it as a Lobbipad client!

make it simple, and it will work !

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: It started with a professionnal approach, then a good follow up and an implementation according to our expectation.
The customer service is simple and efficient.

Vendor Response

by The Offix on April 22, 2017

Many thanks for the very kind review, Olivier!

Innovative welcome for your guests

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: the check-in notice which we can send before and the check-out notice which we can send after the visit

Cons: the incompatability with Outlook

Overall: Since the installment of Lobbipad within the headquarters of Kinepolis Group, our guests are very enthousiastic about the way of receptioning them. At their check-in, our host is instantly warned by mail and by sms that the guest has arrived. Most of the time the guest allows the Ipad to take a picture of himself, which is very useful for our hosts to pick out their guest amongst others. With the software, we can already welcome the guest before their arrival with a few practical details and after their check-out, we can also send them a "thank you" note for visiting our offices. This is a software which allows you to welcome your guest in an utmost friendly way.

Vendor Response

by The Offix on April 11, 2017

Hi Tine, many thanks for your very appreciated feedback! ;-) Outlook compatibility is on our roadmap, we'll keep you posted on that one.

Great value and exceptional service

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use
looks great
works perfect

Cons: nothing

Overall: Our reception looks much more professional. Hosts are quickly informed even when it is bussy. Our visitors experience our reception as more welkoming and professional. First time visitors really enjoy the preregistration mail with driving instructions. The installation was smooth. When we have questions they are quickly answered and feedback is used in even further improving the options on the LobbiPad.

Recommendations to other buyers: try it.

Vendor Response

by The Offix on April 10, 2017

Many thanks for your very appreciated feedback, Thomas! ;-)

Thank you lobbipad

Dec 21, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Check in - Notification SMS and email
Choice was given to the visitor to take a picture or skip
Customize pre-registration message

Cons: Software wise I don't have any issue.
However, Badge printing(printer) didn't work as expected. So, I don't like that part.

Overall: "Keep it simple" - Thank you lobby iPad for making user registration smooth and easy!
Keep up the good work.

Vendor Response

by The Offix on December 21, 2016

Thanks for the kind review, Nishanth! ;-)

We LOVE Lobbipad!

Nov 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity - extremely easy setup and very smooth check-in process for visitors.

Overall: With a clean, intuitive interface and easy-to-use features, Lobbipad has really helped us manage our visitors, for our office and client events. PS: their after-sales support is excellent!!

Vendor Response

by The Offix on November 09, 2016

Thanks for your very kind feedback Koen, much appreciated!! ;-)

Fantastic product

Nov 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: it takes quite a while to fill in all the records as a visitor

Overall: Thanks to the lobbipad, I don't have to spend my time walking guests around.
Awesome time saver and it gives a professional impression to the visitors!

Recommendations to other buyers: Make sure your co workers check their phone's and/or email.

Vendor Response

by The Offix on November 09, 2016

Thanks for the kind review, Nore! ;-)

Great, innovative product

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: easy to use, clean design, great features, easy to manage. A good, innovative product with good features

Vendor Response

by The Offix on October 26, 2016

Hi Stijn, thanks for the very kind review, much appreciated! ;-)

Helpful organizer!

Oct 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: pre-registering feature

Cons: the ink easily comes of the name-tags (blue fingers) :)

Overall: I love the pre-registering feature! Very easy to upload guest-lists and happy visitors when they see their name popping up on the screen. Good to have an overview on who you are still expecting that day!

Vendor Response

by The Offix on October 24, 2016

Thanks for the very nice review, Sarah, much appreciated! ;-)

Lobbipad welcoming visitors!

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: very user friendly

Cons: Updates should happen automatically, or be limited to out of business hours

Overall: Works super with the Leitz Icon Label printer! Keeps a tab of all visitors to your company. All visitors are registered, good for security.

Recommendations to other buyers: /

Vendor Response

by The Offix on October 27, 2016

Thx Suzy! ;-)

Proud Lobbipad user

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: looks, easy to use, very efficient

Overall: aternio is probably one of the first Lobbipad users. We saw the tool evolve from a curiosum in our lobby to a welcome addition for our reception. Both staff and visitors are happy with Lobbipad. It is easy to use and looks great. Every reception should be equiped with Lobbipad: it makes dealing with visitors utmost effective.

Vendor Response

by The Offix on October 20, 2016

Hi Johan, many thanks for the nice feedback, much appreciated!! ;-)

Best Visitor registration tool!

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Simplicity
- SaaS

Overall: Lobbipad is super-easy to setup. In less then 10 minutes your setup is finished. No fiddling with logins, just type in the unique code in the web-interface and the iPad is magically connected to your Lobbipad account.

Vendor Response

by The Offix on October 20, 2016

Thanks for the feedback, Matthias!! ;-)