# Lobbipad Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Lobbipad the right Visitor Management solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152958/Lobbipad/reviews --- Lobbipad 4.8 (52) [View alternatives](https://www.capterra.com/p/152958/Lobbipad/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Lobbipad Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews RM Rick M ReceptionistCommercial Real Estate, 51 - 200 employeesUsed the software for: More than 2 years. “The customer support is fantastic, answers quickly for solutions to any problems.“ February 16, 2023 TV Tom V ICT DirectorInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Purchasing the product and support afterwards always went pretty fine.“ November 5, 2020 ## Showing most helpful reviews Showing 1-25 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Glenn G. Consultant Venture Capital & Private Equity Used the software for: 2+ years ### "Easy to use, High Value and Low Cost" March 5, 2020 5.0 Pros Allows to pre-register visitors and hosts are notified when their guests have arrived via email and phone sms. By using extra-fields during the pre-registering, we do monthly analysis of visitors to be able to report internal who has visited us. It also shows multiple people, who is receiving who, allowing for better sharing of information about the visitor prior to a meeting. Cons No summary or dashboard sent (weekly/monthly) where we get an easy overview. Review Source Response from The Offix March 11, 2020 Thanks for the very kind review, Glenn! We will take your suggestion into account. VR Verified Reviewer IT Supervisor Automotive Used the software for: 6-12 months ### "Lobbipad is a really nice check-in solution" May 16, 2019 4.0 Really nice solution to manage the visitors in your company, it looks great and you can personalize it in every settings. You need an iPad and a Brother badge printer to print your personalized badge for the visitors, where you can put you company logo too. You can manage everything trought the web portal. The host that the visitor ask for will be advised trought an email plus an sms message on the smartphone. The administrator of the system have an overall and complete info for the check-in and check out of the visitors. It is possible to print the evacuation list so you can immediately know the visitors that are into your company in case of an emergency. Always trought the web managing portal you can see all the past visitors, filtering all the information, so you definitely have a complete LOG of your visitors! It can really and deeply help you to complain the ISO-27001 if you need it. Pros With Lobbipad you can definitely meet the expectation that you have and it can be the perfect solution for an ISO-27001 requirements or similar necessity of your company too. The support and the availability that I received to try and setting up the solution are great, fast and complete. It is now about a year that I use this solution and I'm fully satisfied. With lobbipad you can fully automatise the check-in process in your company. Cons There is just one thing missing: you can not manage documentation. I mean if you want to ask to the visitors to subscribe an NDA or similar documentation, sending it to your administration to achieve it and sending it to the person that is checking in... you can not do it. You can just add a full screen message and ask to press the "AGREE" button to your company policy or other info trought a message that the lobbipad ask to the visitors to agree during the check-in process. Anyway the 90% of the check-in process is done so if you need it, it means that the host will do it personally with the visitors... not a big deal and maybe even more professional considering that it's an important documentation... Review Source Response from The Offix May 21, 2019 Thanks for the very kind review! We're currently working on expanding the NDA feature, so we'll keep you posted on that. Warm regards, Jeroen. RM Rick M. Receptionist Commercial Real Estate Used the software for: 2+ years ### "Ideal solution for visitor registration" February 16, 2023 4.0 Pros The Lobbipad system is easy to set up and to use. The customer support is fantastic, answers quickly for solutions to any problems. Cons Minor gripe but the sending of mail and sms notifications to users is sometimes longer than expected. Reason for choosing Lobbipad Recommendation by our external ICT company. Review Source Anne-Marie F. Facility manager Banking Used the software for: 6-12 months ### "Excellent & easy to use" August 9, 2018 5.0 We were in desperate need to professionalise our companies front desk. In the past our receptionists had to spent a lot of time in getting our visitors registered and contacting the persons they were visiting. With Lobbipad everything goes automatical. Visitors register quick & simple on the Lobbipad. Their contactperson receives a immediate text message - so our front desk doesn't wast any time any more in tracking down the host. From security & risk point of view Lobbipad is also a true asset. We now know exactely who is in the building. The pre-registration feature is also very convenient and easy to use. People are allways very pleasantly surprised with the professional look and easy to use Lobbipad. And this reflects on our company in a very positive way. Pros Simple, easy to use, plug & play, intuitive GUI, no cluttering of features we don't need or use. Very stable. Cons So far we haven't encountered any negative experiences Review Source Philippe V. CEO Events Services Used the software for: 1-2 years ### "Managing our visitors" January 17, 2020 5.0 Visitors are announced by sms to the person they are meeting. This frees us the time from our receptionist that can now do more interesting work. Pros Lobbipad is easy to set up and implement. We use it to control the visitor's flow from our meeting and training centre. With this system, we have a GDPR access control system. Cons System does exactly what we need to set in place. Reason for choosing Lobbipad cheaper and more scalable solution Review Source Response from The Offix January 20, 2020 Many thanks for the kind review, Philippe! Paula B. Receptionist and Secretary Used the software for: Less than 6 months ### "Wonderful product! User-friendly and professional registration of visitors." May 25, 2018 5.0 no loss of time with registration of visitors Pros Very easy to use. Visitors can be pre-registered. Once a visitor has checked in, the host automatically receives a text message on the mobile phone and an e-mail. A visitor's badge is printed at the same time. Easy to manage settings, hosts etc. on the web portal. Great customer support and prompt answers! Professional look and easy-to-use features. Lobbipad gives receptionists more time for their core tasks! Cons Some of our visitors enter the premises regularly or a few days in a row and have to re-enter all their data each time again. Is there is a possibility that, when filling in the name and surname, the rest of the data is automatically added? Review Source Response from The Offix June 1, 2018 Thanks for the very kind review, Paula! As discussed in person, creating recurring visitors would give privacy problems, especially with the GDPR in effect now. It's a thin line between user-friendliness and privacy ... Warm regards, Jeroen. AT Annelies T. Operations leader Facility and service lines Facilities Services Used the software for: 2+ years ### "Professional product that boosts your image" January 23, 2020 5.0 Pros The first impression for the visitor is the most important. Lobbipad contributes on this first impression. The classic way with pen and paper is replaced. We even have a client that has the kiosk/Lobbipad on the groundfloor and his offices on different flores. It works! Cons I have no negative coments. The Lobbipad gives our company and our clients exacly what we expect. easy to use as administrator and user Review Source Response from The Offix January 24, 2020 Many thanks for the very kind review Annelies! Lode V. Manager Sales Operations Building Materials Used the software for: Less than 6 months ### "Working in an efficient and professional way" October 18, 2018 5.0 Since we have installed Lobbipad at our reception desk we received many positive reactions from our visitors and also from our internal staff while they are directly informed by mail and/or sms that their contact has arrived. Lobbipad fits perfectly to our entrance policy and to the new GDPR. A direct and personal support is available when needed and regular improvements are offered. Pros \- very easy to use - gives a more professional appearance at your reception desk - in accordance with GDPR - no need anymore to phone the host while he/she is automaticaly informed that his/her visitor has arrived - combination with label printer to make our visitor badges Cons \- no real remarks. Untill today the software matches 100% with our needs. Review Source Response from The Offix October 23, 2018 Thanks for the very kind review, Lode! ;-) Crystal C. IT Analyst III Oil & Energy Used the software for: Less than 6 months ### "Finally found our App" September 21, 2018 5.0 GREAT!!!! Pros This is so easy to use! I have had no issues with this product and it does exactly what i need it to do!! Customer support is exceptional! Cons I mean it could be free. No but really no issues Review Source Response from The Offix September 24, 2018 Many thanks for the very kind review, Crystal! VR Verified Reviewer Conference Services Manager Facilities Services Used the software for: I used a free trial ### "Lobbipad" January 14, 2019 5.0 Pros The web portal is great and the settings are easy to manage. Helps relieve unnecessary work for front desk. Cons So far, there has not really been any negative experiences. Review Source Response from The Offix January 15, 2019 Thanks for the valuable feedback! SD Stefaan D. IT MANAGER Used the software for: 6-12 months ### "easy to use, explain and install" January 24, 2018 5.0 professional image. not phone\\search colleagues. they know it with SMS and mail. Pros installation is very easy. The users are very "happy" and most important our visitors are impressed. SMS function is great. Cons returning month cost. our comany don't like those cost. but for this software it is normal (cloud=> not on our server) Review Source MN Matthias N. CEO Computer Software Used the software for: 6-12 months ### "Best Visitor registration tool!" October 20, 2016 5.0 Lobbipad is super-easy to setup. In less then 10 minutes your setup is finished. No fiddling with logins, just type in the unique code in the web-interface and the iPad is magically connected to your Lobbipad account. Pros \- Simplicity - SaaS Review Source Response from The Offix October 20, 2016 Thanks for the feedback, Matthias!! ;-) KH Kurt H. Change manager Airlines/Aviation Used the software for: Less than 6 months ### "a step forward" January 17, 2020 5.0 top tool Pros this is a very nice tool, to reduce the workload at the reception desk, give it a high tech approach. It is very user-friendly and easy to install. It is well appreciated internally and externally of our organisation. Cons nothing is minor, it is as easy as a play. Review Source Response from The Offix January 20, 2020 Many thanks for the kind review, Kurt! TD Thomas D. Business Support Manager Facilities Services Used the software for: Less than 6 months ### "Great value and exceptional service" April 10, 2017 5.0 Our reception looks much more professional. Hosts are quickly informed even when it is bussy. Our visitors experience our reception as more welkoming and professional. First time visitors really enjoy the preregistration mail with driving instructions. The installation was smooth. When we have questions they are quickly answered and feedback is used in even further improving the options on the LobbiPad. Pros easy to use looks great works perfect Cons nothing Review Source Response from The Offix April 10, 2017 Many thanks for your very appreciated feedback, Thomas! ;-) FV Frederic V. IT Manager Used the software for: Less than 6 months ### "Easy to use and nice design" January 24, 2018 5.0 Pros The overall quality is very good and if you need any support, you get a swift and to the point answer Cons Maybe the app should be more customisable, e.g., adding the possibility to connect the app to a system that creates WiFi codes for the WiFi guest network Review Source Response from The Offix January 25, 2018 Thanks for the kind review, Frederic! Creating wifi codes for visitors is a good idea, we will look into putting it on the roadmap! JA Jarni A. HSE Chemicals Used the software for: Less than 6 months ### "Simple, easy, user friendly,... the best!" July 10, 2018 4.0 Pros \- Very easy in use - Pre-registration of visitors - Super fast and good customer support - Cool and fresh design Cons Until now we do not have any remarks about Lobbipad. After several months, we only received positive reactions from the business and our visitors Review Source Response from The Offix July 11, 2018 Thanks for the very kind review, Jarni! GR Griselda R. Used the software for: ### "Feedback Start it @kbc" April 24, 2017 5.0 We've been using Lobbipad for over a year now. The visitors for our startups are always pre-registered with this tool. With Lobbipad, our receptionists can start focussing on their core business, they don't waste time checkin in people anymore. What I would like to point out is the exceptional support. It's stunning ... We're not a number, the Lobbipad team will always respond instantly to our questions. Review Source Response from The Offix April 25, 2017 Many thanks for the kind feedback, Griselda. We're honoured to have KBC Start-it as a Lobbipad client! SB Sarah B. Personal Assistant Information Technology and Services Used the software for: Less than 6 months ### "Helpful organizer!" October 24, 2016 4.0 I love the pre-registering feature! Very easy to upload guest-lists and happy visitors when they see their name popping up on the screen. Good to have an overview on who you are still expecting that day! Pros pre-registering feature Cons the ink easily comes of the name-tags (blue fingers) :) Review Source Response from The Offix October 24, 2016 Thanks for the very nice review, Sarah, much appreciated! ;-) PV Peter V. CEO Furniture Used the software for: 2+ years ### "A real visitors management system that works" February 3, 2020 4.0 It gives us an overview of our visitors It generates a list of who's in the building when there is an evacuation It gives our reception a professional image Pros The easy way of use. It is clear and not overloaded with seldom used features. Cons The fact that it produces selfadhesive labels. It would be a great option to have a printer that prints the badge immediately. Review Source Response from The Offix February 5, 2020 Many thanks for the kind review, Peter! We are currently developing e-ink digital badges, more info soon ;-). Warm regards, Jeroen. HG Heino G. Technology & IT manager Automotive Used the software for: 1-2 years ### "Nice Digital reception desk" August 5, 2019 5.0 Lobbipad is very open for user experieces and is willing to listen to new ideas and implement them. Pros Easy and inuïtive GUI, without any unwanted or unused features that must be paid. It just does what it should do. No additional windows-Pc's or servers necessary, runs 'stand-alone' on a tablet. Some options can be personalized interesting price model for both small, medium-size and bigger companies. Cons the printer sometimes looses connection with the application and can only be reconnected with a specific procedure Reason for choosing Lobbipad pricing model and ease of use Review Source Response from The Offix August 7, 2019 Thanks for the nice review Heino, much appreciated! ;-) TV Tom V. ICT Director Information Technology and Services Used the software for: 2+ years ### "Does exactly what it has to do" November 5, 2020 5.0 We have been rolling out Lobbipad in our different locations where we not always have someone at the reception desk. Our visitors can now easily check in and the host gets the required notification. Administrative load for the reception decreased. Purchasing the product and support afterwards always went pretty fine. Pros Easy setup and also easy to use for our visitors in our different locations Cons I can't think of anything as Lobbipad does exactly what we expected Review Source Response from The Offix November 6, 2020 Many thanks for the kind review, Tom! RD Roeland D. IT manager Public Relations and Communications Used the software for: 6-12 months ### "Another 5 stars" January 20, 2020 5.0 Pros Does a simple task, but does it extremely well; easy check-in/out system for visitors, host notifications, pre-registrations with optional email to visitors, logging of all ins and outs... Streamlined user interface on the iPad, and idem ditto for the administration web interface. Free full-option trial available. Easy to reach out to get support. Cons As an administrator, one has to keep the hosts (own personnel) database up-to-date (semi-)manually. Although there is a command-line sync tool available, there's no 'live' integration with Active Directory. Also, one should be able to search the logs for more criteria. Review Source Response from The Offix January 21, 2020 Many thanks for the review, Roeland! LT Leen T. Head of Public Department Museums and Institutions Used the software for: 1-2 years ### "Lobbipad Review" August 20, 2019 5.0 Visitors of our museum-backoffice check in via Lobbipad. They can chose themselves to make a selfie to announce their arrival. Co-workers get a message on phone & e-mail to come over to the desk and welcome their visitor. Lobbipad makes it easy for the frontdeskcollegues to warn the backoffice, while welcoming museumvisitors at the same time. Pros \- User-friendly - Clear design - Easy pre-registration - Practical photobooth option Cons We have no comments at all on our working with Lobbipad. Review Source Response from The Offix August 21, 2019 Many thanks for the very kind review, Leen! ;-) RD Reza D. IT Digital Workplace Leader Automotive Used the software for: 2+ years ### "A new era of visitor management" January 17, 2020 5.0 Pros The simplicity of implementation and use combined with the cloud data availability makes this a complete tool. As well having a fully transparent road-map provides the extra kick. Cons We have not come across any negative points! Review Source RD Rachid D. ICT Used the software for: 1-2 years ### "a very good relationship,everything went very fast, friendly, helpful and prompt response to support" September 21, 2017 5.0 no waking up at reception, security is improved because you have a list of visitors with a few kilcken, thanks to the name printer person recognizable Pros The advantages are that it is a very intuitive system, very easy to use, stable and at support I received very quick answers to my questions and solution to my wishes Cons because it is such a simple system it is also very stable, the disadvantage is that changes in certain fields or personal adjustments are not self-evident Review Source Response from The Offix September 22, 2017 Thanks for the very kind review, Rachid! ;-) Similar Products Featured