# Newfies-Dialer Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Newfies-Dialer Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/152962/Newfies-Dialer

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# 

 Newfies-Dialer Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Newfies-Dialer

## What is Newfies-Dialer?

Newfies-Dialer is a call center system providing voice broadcasting, predictive dialling and SMS messaging with an inbuilt agent interface. It can be used in many call center roles including lead generation, phone surveys, political polling, emergency notifications and appointment reminders. Newfies-Dialer is used by companies wishing to auto-dial its contacts and companies wishing to sell auto-dialer services to its customers as it includes billing, multi-tenancy, and white labelling.

## What is Newfies-Dialer used for?

[Contact Center](https://www.capterra.com/contact-center-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$299

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Newfies-Dialer

5.0 (4)

VS.

[4.8 (308)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting Price

$299

Flat Rate, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (4)

Ease Of Use

4.9 (307)

Value For Money

5.0 (4)

Value For Money

4.7 (234)

Customer Service

5.0 (4)

Customer Service

4.8 (299)

## Newfies-Dialer alternatives

[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting price

$27.00

Per User, Per Month

[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting price

$29.00

Per User, Per Month

[4.8 (155)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Agent Interface

Agents can view and manage all customer requests and interactions.

Answering Machine Detection

Screen and filter calls that get sent to voicemail inboxes/answering machines

API

Application programming interface that allows for integration with other systems/databases

Auto-Dialer

System that automatically dials calls

Newfies-Dialer 57 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Agents can view and manage all customer requests and interactions.

Screen and filter calls that get sent to voicemail inboxes/answering machines

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Distribute/route/connect calls

A call center that both makes and receives calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Track and report on call outcomes

Manage and track all past and future calls.

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Schedule date and time for callbacks/follow-up calls or reminders

Provide agents with a typical response for common call subject matter

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Schedules callback times

Identify the number and contact information of a caller before answering the phone

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Control the name and number that appears on outbound caller ID

Computer-telephony integration is the use of computers to manage telephone calls

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Ability to handle large datasets

A call center that primarily receives calls, typically customer service focused

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage contacts across multiple mailing lists

Agents choose who to call and when

Observe and track the demand, usage, progress or quality of a system, product, or user

A call center that primarily makes calls, typically sales focused

System automatically dials the next number on the contact list after the previous call ends

System calls multiple numbers at once and connects the agent to the first number that answers

System provides callee information to agent prior to the call to help determine whether or not to make the call

Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls

Monitor wait time and abandonment for incoming requests that have not been routed

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Turns text into natural sounding speech

Set up connections to third-party platforms to improve business processes

Computer-based system that allows users to send and receive voice messages

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

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We can help you find the software with the features you need.

Features

4.8 (4)

4.8

Based on 4 reviews

## Pricing

Value for money

5.0 (4)

Free Trial

Basic

$299.00

Flat Rate,Per Month

Value for money

5.0 (4)

5.0

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

5.0

Based on 4 reviews

Filter by rating

5(4)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Subhajit M.

CEO

Telecommunications

### "Perfect Dialer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2019

Now a days advertising approach is the key solution for all the businesses to reach your target audience. With New Fies Dialer you can reach a lot of your customers in the least possible time and expense helping everyone to boost their sales and services.

Pros

The platform, the functions , the different dynamic features which helps for everyone who needs to do advertising for their products boosting their sales and service.

Cons

Nothing as such. I didn't find any technical or non-technical glitch as of now.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 12, 2019

Thank you for your kind words.

SH

Shane H.

### "Great Service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2016

This company has done a great job with building out this system. It is easy to use and the customer service is great!

Pros

easy to use, great customer service, great reporting

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

akin a.

### "Coolest Application"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 22, 2016

Newfies Dialer is a good application that meet the simple need for voicebroadcast/sms. The clients appreciate the simplicity and easy use; the features meet objectives needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Ryan G.

CEO

Marketing and Advertising

### "Best Dialer for the Money! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2016

We have been using this dialer for well over a year, I have lots of 100's of hours researching and testing other dialers, Newfiers is by far the best dialer for the money, hands down! We have already turned other small marketing partners onto this dialer and recommend to anyone looking to control their cash flow with phone calls. Sincerely, Ryan R. Goering CEO of Creactive Inc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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