Who Uses This Software?

Well suited for senior financial roles in mid-sized organizations.


Average Ratings

145 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $425.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Sage Intacct
  • www.intacct.com/
  • Founded 1999
  • United States

About Sage Intacct

Sage Intacct's nonprofit accounting software provides a complete view of the consolidated numbers, summaries, and details you need to optimally manage your organization. With real-time visibility, you can proactively manage key initiatives, take action, and improve outcomes across funding sources, locations, grants, programs, and other dimensions.management and accounting processes.


Sage Intacct Features

  • Accounts Payable
  • Accounts Receivable
  • Activity Tracking
  • Asset Management
  • Bank Reconciliation
  • Budgeting & Forecasting
  • Compliance Management
  • Donor Management
  • General Ledger
  • Partnership Accounting
  • Purchasing & Receiving

Sage Intacct Reviews Recently Reviewed!

Sage Intacct

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Does everything an accounting/finance software needs to do, also ties in seamlessly with other commonly used softwares such as Concur and Salesforce.

Cons: Would like to see a more modern touch put on the user interface. For the most part the interface is still ahead of competitors though.

Not the best experience

Nov 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the many reporting options and see that it will be useful once everything is set up. The possibilities are endless.

Cons: The set-up is way too complicated. I get that everything is customizable but it takes way to long to set everything up because the program is not intuitive.

Very user friendly, and multiple dashboards for all aspects of business

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy reporting functions that help us analyze every aspect of our business on a monthly, quarterly, and yearly basis. Customizable dashboards also allow team members to keep track of what is most important to them.

Cons: Limited access and functionality without a premium subscription requires workarounds to accomplish certain tasks.

Great product for mid-size business

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Downloads to Excel work very well. The interface is intuitive and most functions are just a click or two away. They will work with you to get basic financial statements set up from the get-go.

Cons: Personally I prefer debits to always be positive numbers and credits negative, but in some cases this does not hold true in Intacct. For example, accumulated depreciation (a contra-asset) shows up as a positive number. Intacct is constantly improving their product, so I think they will work this out, but in some respects I feel that it is still a work in progress.

Robust software that helped us achieve accounting maturity

Sep 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Revenue recognition templates for accrual based accounting practices, and ability to send an invoice via email with just a couple clicks.

Cons: I wish there was more room for customizing the invoice templates and email templates on the fly. Once implemented, there isn't much you can do self-service to modify those templates.

Still in implementation phase...but proving to be exactly what we are looking for.

Aug 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Exactly what we want - cloud-based; flexible; allows for growth; pay for only what you need. Also small up-front cost, so in the event it doesn't work for your company down the line, you don't have to worry much about walking away to implement something else. I sense that the Sage Intacct people "get this" and are very helpful...knowing that they need to earn our business every day.

Pros: Still in our implementation process - but system is very flexible, has great high-level reporting including multiple dashboards, while still allowing viewer to drill down to detail. Everyone we have worked for is accessible, knowledgeable and offers information on how other users have configured things.

Cons: Haven't seen any worth worrying about to this point. We haven't experienced all of the potential trouble-spots in similar products; e.g. integration with other systems and importing/exporting data. But we are still very comfortable as we move forward.

Would recommend

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software streamlined quote-to-cash process, which I really like. It is highly automated which reduces the chances of any errors.

Cons: I found that implementation can be slow at times, which is very frustrating at times. Overall it does its job.

Highly recommend this cloud management software

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: This software offers Real-time business visibility and a streamlined quote-to-cash process. It is highly automated which reduces the chances of errors.

Cons: Better customer support and reduced pricing could enhance the value of intacct even more. Other than this its extremely useful software.

Love It!

Jul 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is straightforward and user-friendly! I really like the option to customize so many features and invoice templates, statements, email templates...

Cons: I found that implementation can be slow at times, which is very frustrating at times. Overall it does its job.

Love Intacct

Jul 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is straightforward and user friendly! I love the option to customize so many features and invoice templates/statements/email templates, etc. The functionality they allow you to customize i feel is a major benefit even though it takes major setup sometimes.

Cons: The AP module is a struggle with credits. I know they are working on it but we need more functionality to apply credits. I also hope they will improve the emails that go out from the system and ensure they don't get stuck in people's spam.

Overall: streamlined our clients, streamlined our process.

Intacct - Great Accounting Software

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There are always a few things with software that aren't perfect for your needs but this user interface is so easy to work around and has all the things you'd want it to have.

Cons: It can be restrictive at times. It's a pro and con but it's restrictive about things I don't want it to be which can sometimes cause problems.

Overall: Really easy conversion from Quickbooks!

Great... but not enough

Jun 12, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Many options and integrations. I have used it for a while and looks interesting, and the data is impressive.

Cons: Price is not affordable for a start-up, so it's not for us. Still an interesting option for the future.

I was a front end user for intacct and had no issues with it. It did exactly what it was supposed to

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Our admin made it easy for us to track our consulting hours and time spent per project. We knew our worth in real time.

Good one

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We are currently using Intacct across the whole organization. It works properly. Recommendable, trustworthy and useful app.

Cons: Intacct has difficulty understanding and hard to set up. I think they have to take care of that problem

We are implementing right now and it is awful

Jun 08, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: It should have a lot features that will be awesome once we get it going. Cloud based is also a plus.

Cons: Implementation is slow and you have to use a third party. Also the cost if enormous and I have no idea why.

1 year after implementation..doing good

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall I like the system- it does not do everything we were looking for- but it is much better than our legacy system

Pros: The system is very user friendly and intuitive. Reports can be customized pretty easily. The system has great import functionality. Dashboarding features in the system are great.

Cons: Some custom reports do not pull much needed information based on what module and table the information is housed in. System flows are much different from legacy systems (at least our agency's old legacy system)- make sure to ask really pointed questions when vetting system functionality.

My company switched to Intacct from QuickBooks and we shortened our month end close from 7 days to 5 days!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would highly recommend using this product!

Pros: It is easy to use, and very intuitive. We ultimately shortened our month end close from 7 days to 5 days through improved efficiency in the new software.

Cons: As with any new product, we suffered a very brief learning curve. Ultimately, we were able to adjust, and we have no other complaints!

We use it for accounting purposes

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Expenses are very easy to categorize and submit. It triggers an automated email to the employee's manager and then lets them know an expenses has been submitted. The manager can approve right from the email making it very easy.

Cons: I might say the userface is a bit outdated, but no cons with the technology

Overall: Managing and tracking expenses has never been easier

Intacct Review

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to navigate, and ensure that checks and credit card transactions are accounted for. Managing budgets, providing reports on spending to date, Intacct has made our accounting policies much simpler and easier to understand

Cons: There are some issues with the the permissions given, but I work around it by consulting my supervisor

Great customer support.

May 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intacct does everything I need it to. I use it for creating patient invoices and tracking expenses. I can run the packaged reports or I can develop my own. You can create different levels of permissions for users. Intacct can do so much. I feel I am just beginning to scratch the surface. Customer services and implementation has been great. Intacct has a lot of facets to it and I would not be able to utilize as much as I can already if it had not been for their patient customer support staff.

Cons: Intacct can be a little overwhelming to implement, but any new accounting software would be. Any difficulties I had were canceled out by their amazing customer service.

I have found Intacct to be very user-friendly.

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We integrated Intacct into our CRM. It automatically generates and files our invoices which makes it really quick to find anything.

Cons: Because the software is so comprehensive, there is a lot to learn. I still feel I am getting comfortable using it.

Extremely disappointed

May 17, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Comments: I have worked with 5 accounting software packages prior to Intacct and I am very disappointed in this product.

Pros: The AP module seems to work fairly well.

Cons: Modules don't work together or even with the same functionality. Reports of issues seem to always to go the "black hole" that is engineering, or are met with the response that it can't be fixed.

Complex & In depth accounting

May 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intacct does what Quickbooks and NetSuite cannot, it gives you reports out of the box without need for extreme customization. And matches up with expectations for commercial and enterprise businesses whereas competitors match up best with SMB's.

Cons: Intacct does require you to think about the structure of your data, whether you're new to your business or been running it for a while. The system expects you to operate within their rails and that can be a learning curve for some.

Intacct has been a relatively easy software to become familiar with. It's a great tool!

May 11, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it has a lot of features - almost anything you can think of. Report customization is also something I like about it a lot.

Cons: The interface is not very good looking and some of the navigating is not particularly intuitive. It can improve on being more clear.

Intacct's Customer Support is Amazing!

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have recently started using Intacct for our billing and general reports. It is connected to our CRM and updated with live data. With the help of Intacct's phenomenal initiation team, we have been able to make a smooth transition into it's day-to-day use.

love the cloud platform

Apr 18, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Help feature, cloud-base, the system is intuitive, and the dashboards

Cons: not flexible and complicated to learn to use

Overall: Intacct is a full featured accounting package having modules for revenue recognition, fixed assets, Salesforce Integration, authorize.net integration, expensify integration, payment approvals and processing, accounts payable, accounts receivable and much more. The report writer is robust. Perhaps the best feature is that it has dimensions that allow you to put information on so many different levels, which gives you comprehensive visibility into the finances of your organization. The dashboards are amazing as well. I would put this in the category for a mature business. Overall, I think its over priced and not as flexible as other software.

Intacct UI/UX and functionality

Apr 12, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: -Item ID search is not good
-When clicking into the fields it doesn't highlight the entire text string so it's annoying to correct
-Make it so you can limit which projects and products are selected by requisitioners
-Restrict Projects based on Product
-Tax and Shipping don't show product and project unless you click show details
-Ship-to field auto-populates
-Column showing date the PO was emailed
-When running a report for POs today (draft and posted) or when I select date range for just today, no POs are listed to email. When I run as this week it shows up.
-Convert doesn't work properly for certain users when they are in a transaction. Only on the transaction list
-How to reverse PO so we can edit if we want to
-Ability to search selectable columns when editing reports, creating roles, etc. As of now we need to look at every single selectable box
-Email Log- Show document number that was sent
-Email users when transaction is edited (so I don't have to ping them when the PQ is ready to convert to PR)
-Spend module doesn't capture capital expenses. Why, whats the point of advertising the product?
-Help screen doesn't allow users to go back

Rigid

Mar 01, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: This is a good platform if you have appropriate training as it does not provide flexibility for mistakes. It is not a 'user-friendly' or intuitive platform

Pros: Cloud platform makes it very accessible. Works just fine from just about anywhere in the world. Provides audit trail. Allows excel export.

Cons: Too rigid and very little flexibility to make adjustments in every field. Prepaid module and FA module are very clunky. Customer support is nice and understanding but cant always solve your issues on time and are usually eager to close a case and move on. Not really a user-friendly platform.

Intacct

Feb 21, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: My organization implemented Intacct about 6 months ago. I am an occasional user (0-5 times per month) For the first few months, every time I needed to log on I encountered some sort of issue with my username, password, etc. (e.g. transitioning to 2 factor authentication). Recently my log-ins have been fine, but I am still hearing comments from other employees that they are not receiving notification emails, can't log on, and so forth. It's really annoying that the system is unable to accept multiple Reporting Units for one purchase requisition.

Pros: *Website is visually appealing *Better for the environment vs. paper system

Cons: *Repeated issues with logging on in the first few months *Not flexible enough to adapt to needs of organization

Recommendations to other buyers: Don't believe everything you hear about the product before you purchase.

Intacct Provides Excellent Flexibility and Visibility into Your Organizations Finances

Feb 21, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Intacct is a full featured accounting package having modules for revenue recognition, fixed assets, Salesforce Integration, authorize.net integration, expensify integration, payment approvals and processing, accounts payable, accounts receivable and so much more. The report writer is robust. Perhaps the best feature is that it has dimensions that allow you to slice and dice your information on so many different levels, which gives you comprehensive visibility into the finances of your organization

Pros: Features

Cons: pricey

Recommendations to other buyers: Not for the faint of heart. It's very robust.

Thank you Intacct

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, custom reports.

Cons: It is easy to forget to tag dimensions.

Overall: Intacct has made my job much easier. Our company used to use Quickbooks and we will never go back. Intacct is updated in real time, and multiple users can access the same information at once. Intacct allows fully custom financial reports suited for your business.

Recommendations to other buyers: User-friendly and support is amazing.

Good but could be better

Feb 01, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support

Comments: Intacct can be great for certain things. However, there are lots of things that should be more user friendly.

Intacct used for 9 months

Jan 27, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I used Intacct for 9 months already. It's a simple and user-friendly accounting system. But it's overpriced.

Pros: Easy to learn, I learn that by myself. User-friendly, if compare to another big ERP system, it's good for all kind people even not accounting major.

Cons: It is too expensive.

Intacct from Quickbooks

Jan 20, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: The transition was tough from QB and the reporting features are difficult to use. It is still a learning process.

Intacct ERP

Jan 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Great software for startup through more mature business.

Pros: Ease of use. Loyal and growing customer base.

Cons: Sometimes has minor issues running using Google Chrome as opposed to IE, although seems to be getting better.

Recommendations to other buyers: Would highly recommend using this product.

New user less than 1 year

Dec 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I began using this software with minimal training. Like the ease of using the click on drill downs for more information instead of getting out of the current report you are viewing. Haven't used all the features yet, but looking forward to it.

Trying to figure out Intacct

Dec 12, 2016
3/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: I have had a very frustrating experience with Intacct. I run a non-profit that has general budget but also designated accounts. There is no clear way to separate out these funds in order to see what was spent according to the budget.

Pros: that it is on-line and can be accessed anywhere

Cons: Reports are super confusing. There is no good budget reporting.

Intacct is awesome!

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: My organization switched from a legacy accounting system to Intacct back in July. I have to say that the migration was more than painful- but all that pain was worth it! The system is awesome! The help feature alone in the system was worth the migration- it was impossible to figure things out on your own in our legacy system- required us to go to consultants when we had issues in processing. Intacct makes it very easy to troubleshoot and figure a lot of your processing issues out on your own. The Dashboards in the system are awesome as well! I am certain that there are more great things to come with this system given we have only been using it 6 months and have not fully explored the potential of the system.

Pros: Help feature, cloud-based (so no install on individual computers), the system is intuitive, dashboards!

Cons: The flow of certain information and how the reports are generated in different modules is not what I expected (based on how our legacy system worked). Customization of reports is not as easy as originally anticipated.

Recommendations to other buyers: This product is certainly worth your time to vet and explore if you are looking to move to a new system. The system is worth the money- just make sure you have the right consultants assisting you with the implementation.

Great Product

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Have been on it since the start of the company and has worked great. Customer support is always there when we have a question and it serves our needs great.

Using Intacct

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: You have to think outside the box to try and complete some task. You look at the big picture and move in. Can't really look at a certain client and see everything about them in one screen.

not worth the money

Dec 06, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: while it works, it needs to become more streamlined and user-friendly. It is very much a product that needs a complete ground-up refresh.

Enterprise grade accounting system

Dec 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Well, I was a long time Quickbooks customer and have recently transitioned to Intacct. And it was time. Our company has grown from 14 when I started to over 115 now, as has our Accounting/Finance needs. Intacct looks to be our system for the future growth of our company.

Best of Breed, Unparalleled Reporting and Dashboards

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Intacct a mature, slick, and well-featured enterprise-class general ledger accounting platform. We have no trouble customizing and extending these workflows to create additional tasks. The "Performance Cards," which will appear at the top of a dashboard, are fully customizable with ease ann give complete drill down capability. They are our execs favorite aspect of the platform.

Another area where Intacct excels over most of the other apps I've used is in restating the books.For example, when reporting to the IRS, nonprofit entities often need to reorder expenses as Direct and Indirect. This depends on whether the expense is directly fund-related or a general overhead expense. Most vendors have separate nonprofit versions of their software that let you do this fairly easily, but Intacct makes it easy to do right out the standard box.

One major advantage of a SaaS app is that a true cloud-based app is accessible through a web browser. We use a Chrome browser with an iPad Air. I find the navigation extremely simple.

The Best of Breed approach is ideal for us. It allows us to pick and chose the ideal solution for each aspect of our organization and align with products that focus on that need, not a one size fits all solution that forces adoption of a product with holes.

Intact review

Nov 16, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Implemented at 3 clients. Customer support is only through the community - which can be difficult. Really like the dashboards!

Review of Intacct

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customizable process flowcharts. Simple chart of accounts structure and extensibility. The report wizard tool is simply unmatched. One of the most reliable software.

Pros: Extremely flexible. Their implementation and support team is amazing.

Cons: It requires collaboration with a partner.

Software review

Nov 08, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Comments: The accounting software is easy to use. The GL is easy to set up. The Inventory module is very basic. We are looking to buy another software package to handle our requirements

Pros: The accounting software is easy to use (AP and GL) Account classifications

Cons: Inventory COGS reports 1099 reporting

Review of Intacct

Nov 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Very easy to setup - intuitive, decent UI and a good pool of consultants who know the application. Simple to use. Also a very healthy ecosystem of apps and supporting services. SalesForce connects seamlessly. There is a lot you can do which means there is a lot to learn. There are some reporting features that could be improved.

Intacct - Review

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I like how simple it is to figure out how to use Intacct and navigate around the system. It makes it simple for training and understanding the product. If you can think of it, you can most likely get it done in Intacct. There is just so much customization available to make the report that give you what is most important to you a reality.

Meets Basic Needs only

Nov 03, 2016
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Comments: My company uses Intacct as a General Ledger, and we pass inventory transactions through the Inventory module only for monthly reconciliation. There really aren't any built-in Inventory and Purchasing management functions, just custom reporting/dashboards available. For the price, the program allows our mid-size company to keep the finance and accounting stuff together, but it's kind of clumsy.

Pros: I do like the GUI interface.

Cons: The quarterly release updates always seem to cause some kind of regression unrelated to the newly releasing functionality. It takes my company time and energy to validate exactly what is wrong and test multiple scenarios before going to Intacct for answers, and they always seem to be totally unaware of the issue.

Intacct Accounting Software

Nov 03, 2016
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: We started using Intacct on 07-01-16 and have now used it for 4 months.

Pros: Intacct is very customizable. Intacct allows you to attach documents (pdf, excel, word, etc) to each transaction. Intacct can have many dimensions which gives it a lot of functionality. Intacct allows you to schedule automatic emailed reports.

Cons: The cost to implement is more that other software's like QuickBooks or Cougar Mountain. The cost to implement is almost equivalent to one year's subscription. The report writing is not very easy and takes time to learn. They start charging you during the set-up and implementation instead of on the go live date. My feelings are they do this so it is hard to switch softwares because you either have to pay for an extra year (if you are going to switch software) or you have to pay for another software early because of the untimely annual software renewal date. The budgeting aspect for original and multiple amended budgets is not the easiest to use. We are still working out the functionality of it. Not one of its strong points.

Recommendations to other buyers: It is not as easy as QuickBooks to use but is supposed to provide more customization. We are still getting used to it.

Very Flexible and Easy to Use

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Flexibility, Ease of Use

Overall: We have really enjoyed our switch to Intacct. There are so many options to help meet our business needs and it is easy to use. We've also really enjoyed customizing reports.

Enterprise grade accounting

Oct 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Comments: Making the switch from Quickbooks to Intacct as we are scaling our operations and have opened 3 subsidiaries. More to learn of course but just out of the gate we like the package. Seems expansive yet intuitive. Should give us enough layers to really analyze our business and financial metrics.

Intacct

Oct 13, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: So far the implementation team is great. They got to all our needs on a timely basis.

Pros: Great implementation team.

Cons: Not well used in my industry.

Recommendations to other buyers: Get a good implementation team together.

We are growing with Intacct

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: As CEO I love the ease of reviewing for approvals especially on my Ipad. I hope the Ipad version keeps improving. On the desktop version I wish I could go through less clicks to see the supporting documents.

Good product

Sep 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like being able to post multi company entries in one GJ entry. The automatch with review bank rec module is helpful.

Cons: The bank rec module does not allow rearranging the columns or resorting the data without closing out and re-entering.

Recommendations to other buyers: It takes time to learn to use this but once it is learned, it becomes easier to use.

This product has been great!!

Sep 07, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is user friendly and I like the feature of attaching documents. Really speeds up the process vs looking to files to get the needed info. Also I like the ability to issue ACH payments, this has been very helpful in speeding up our payable process. another great quality is the ability to look at all of our entities from one level.

Cons: I do not like that to access attachments on invoices you have to open the invoice entry first. It would be nice to have a filter that allows this from the bill list screen. I also do not like that there was a current update within Intacct or Microsoft where now i have to take additional steps to export GL to excel. It would also be helpful to have more than one report open at a time.

Recommendations to other buyers: I strongly recommend doing a trial with any new software and allowing those who will be using it to all try it out. Also through intacct we were given a sample company to work with for a few months allowing us to try out all the different features. This made us feel great at the beginning of the year when we started using the actual system. On top of the sample company we were provided training which allowed us to ask questions.

Transitioned from Sage 50 to Intacct - 1/1/16 Go Live

Sep 01, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There are several things I like best about this product and vendor: Product: 1) Cloud service is nice - you can access the product from any location and we have not experienced any down time to date 2) Automatic Allocations allow us to allocate invoices and journal entries upon entry instead of waiting until the end of the month 3) Reports are easy to write and very versatile 4) Dimensional tracking allows you to track more than just an account number for each transaction line item. Reports on dimensions are also great. Vendor: 1) Support is very responsive - it is extremely easy to open a support case and have an issue resolved in the same day.

Cons: I wish the general ledger reporting was more streamlined. Since we are allocating many of our invoices to multiple dimensions as they are entered, the GL shows multiple lines for each AP invoice. It would be nice if you could summarize by GL account while still allocating to different dimensions, but you cannot. This results in a much longer GL report, but we have adapted by creating additional reports to use in place of the standard GL reports.

Recommendations to other buyers: It is a great option if you are looking to allocate transactions upon entry and if you are looking to track other items such as departments, projects, locations, etc in addition to the account number. The reporting options are endless and it is nice to be able to report on accounts in addition to dimensions or some combination thereof.

Intacct is a great product but do your Due Diligence First

Aug 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1.5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's pretty easy to use and more robust than Quickbooks.

Cons: The tech support. I wish you could just dial a number and get an answer. You always have to put in a ticket, which is time consuming.

Recommendations to other buyers: I would actually recommend that you ensure all of your current processes can be handled by Intacct without them having them customize the modules in order for you to use them.

Intacct review

Apr 13, 2016
4/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. able to create our original financial statements. flexibility in creating new statements.

Cons: support has not been helpful in resolving issues. your outside consultants feel the same way.

Recommendations to other buyers: none, Intacct is a good financial reporting package.

Intacct

Sep 25, 2015
5/5
Overall
2 / 5
Ease of Use
4 / 5
Customer Support
3 / 5
Value for Money

Comments: It is a great software. Please make sure that your set up is done correctly if not you will have a lot of hiccups down the road. They have a great support and online help. If your system needs more detail attention you have to pay if you dont have the package. Overall it flows with a lot of different apps also like bill.com and nexonia which we also use.

I enjoy change & learning new things

Dec 19, 2014
4/5
Overall

Comments: Our company changed over from GP to Intaact in May. I was so excited to learn a new method of preforming my job. I can safely say that there are "surprises" with Intaact still. By that I mean new things to learn about the functions available to me! It has definitely streamlined my job and I appreciate Intaact for bringing this to our company. Thank you so much!

Cons: The "Payment Terms" in Purchasing Invoice does not functioning properly. This would be a great help to me if it did.

Great Cloud Accontng System

Dec 19, 2014
5/5
Overall

Comments: It has been almost 6 months since I started using Intacct. It is really user friendly and easy to navigate in the system. It is kind of tricky to upload all journal entries but once you get the hang of it, one or two days duration of entering data is shortened to two or three hours. I didn't have any formal training but was able to master the system really quick.

Cons: We are printing our checks through Intacct, inclduing routing number and account number. Somehow the format is not a standard format so the checks printed through Intacct cannot be deposited through any phoneApps out there.

Reliable and stable

Dec 19, 2014
4/5
Overall

Comments: We started using this system just this year. It is very reliable, easy to navigate and comprehend. One of the most positive features is the interface which is very easy to work around for day to day functions. Overall we are very impressed.

Pros: reliable, easy to navigate and comprehend

Cons: none

Flexible and easy to use

Dec 19, 2014
4/5
Overall

Comments: I've been using the Intacct system for over a year to enter timesheets and expense reports and run financial reports. I've also obtained some familiarity with the invoicing capabilities. Overall, I find it easy to use, and am thrilled with its flexibility in creating program and project codes and customizing reports. The system I used prior to Intacct was not intuitive, but when I transferred to using Intacct, I quickly caught on and have had no problems obtaining the information that I need - in the format that I need it. My company takes advantage of the ability to create hierarchies in programs/projects, as well as the ability to customize reports to streamline certain project management-related tasks. I also appreciate that it is cloud based, although this seems to lead to a few quirks in time entry (small delays in loading task field options). The system I used previously only permitted a certain number of users at any one time, but I'm able to keep Intacct open on my computer all day long, and can enter time or expenses as they're incurred, and can run reports without waiting for software to load (or for people to log off).

Pros: Flexibility, cloud-based, easy to use

Cons: Occasionally slow to load a few field options, some quirks with scrolling in report request windows

Pretty good

Dec 18, 2014
4/5
Overall

Comments: Intacct has been easy to learn; I have only been using it for about 2.5 months. You can navigate from an invoice straight to the customer's contact info which is helpful.

New user

Dec 18, 2014
5/5
Overall

Comments: We just switched over to the system so I am still learning my way around. However, I really appreciate the way the hours add up by row and column. This helps me to ensure I account for every hour of the work day and to see how many hours I have spent on each project.

Pros: easy to navigate

Stable and Easy to Use

Dec 18, 2014
4/5
Overall

Comments: Lots of features on Intacct that are very helpful, including the duplicate and recall features. Easy to attach files to expenses and the "draft" feature on the Timesheets helps out a lot. One of the most stable business and accounting apps I've used. Recommended.

Intacct Payroll System

Dec 18, 2014
4/5
Overall

Comments: We have only recently moved to the Intacct system but is has improved efficiency over our previous system. I mainly use it for time and expenses so I have not worked with it on the back end, but it has made adding time and expenses much easier. Adding billable time for a client is streamlined since I can add multiple days easily to one workweek. Adding reoccurring entries has also been easier since it is pretty much copy and paste now. Overall, it has been an improvement over our last system.

Pros: Easy to use, straight forward, easy to use interface.

Cons: Expenses are easy to add but a little cumbersome due to the number of fields. This may be a requirement on the back-end. Nothing that is a deal breaker, more of an annoyance.

Extremely helpful

Dec 18, 2014
4/5
Overall

Comments: Helpful, but not very user friendly when it comes to getting Intacct to modify the setup. The A/P section is pretty great though!

Intacct is easy to use

Dec 18, 2014
3/5
Overall

Comments: Overall easy to use and navigate for day to day functions. It would be better if all existing reports were editable and not just financial and custom reports.

Pros: Tasks are easy to find and perform Deleting incorrect entries

Cons: Reporting

From Quickbooks to Intacct

Dec 18, 2014
3/5
Overall

Comments: We are a global company with 5 different sub-companies and we needed a better solution than Quickbooks for consolidations and multiple currencies. We went through a review process of several vendors and thought Intacct was the right solution. After a very painful 2-year implementation, we are up and running. There are many pluses to the system but we also lost basic functionality that we had in Quickbooks which created more work instead of staying streamlined. We have been live for 6 months.

Pros: The reporting is usable once the configurations and parameters are set up properly.

Cons: Requires quite a bit of work to get off the ground. Customization of templates requires duplication if using order entry and accounts receivable (i.e. a different template with different codes for an invoice).

Awesome Improvements on the Dashboard capabilities and Financial Reports builder module, I'm very impressed!

Dec 18, 2014
4/5
Overall

Comments: Awesome Improvements on the Dashboard capabilities and Financial Reports builder module, I'm very impressed!

So far so good!

Dec 18, 2014
4/5
Overall

Comments: I've been using Intacct just over 7 months, and find that it is overall really user friendly, and easy to use.

Pros: Easy to use Intuitive

Cons: The custom report writer takes some time to get used to.

User Friendly!

Dec 17, 2014
4/5
Overall

Comments: Very easy to use. I absolutely hate tracking time for my employer but this program makes it so much easier. I love how the days go across.

Pros: The time sheets, I like the days going across, extremely user friendly.

Cons: NA

Great System!!

Dec 17, 2014
5/5
Overall

Comments: Extremely User Friendly

New to Use - Finding it Difficult

Dec 17, 2014
3/5
Overall

Comments: This is a new system we are using and after using QuickBooks for many years, I find it difficult to manage the reports. The use of groupings may be useful in the future, but for now, it is time consuming and cumbersome.

Pros: Online access.

Cons: Reporting is quite difficult.

Reporting in Intacct is great

Dec 17, 2014
4/5
Overall

Comments: Intacct has some excellent features. I am mainly stuck in the reporting tools all day, and they have made some great headway in customization features

Pros: Customizeable reporting

Cons: Occasionally buggy

Powerful API with great extensibility.

Dec 17, 2014
3/5
Overall

Comments: Intacct API allows easy access to data enabling custom modules to meat complex and unique business needs.

Intacct New User

Dec 17, 2014
4/5
Overall

Comments: Our company just started using Intacct and there are a few bugs to work out, but overall I think the system will be a good upgrade over what we previously had.

Pros: Tracking time where you get to see the hours of each day on one screen.

Cons: A lot of error messages.

Helpful and Smooth Change from Older Software

Dec 17, 2014
5/5
Overall

Comments: This year, the accounting office I work for switched our major software from GP to Intacct. I was nervous about my daily work changing so completely, but there was no need. The switch was easy and my job is much better using Intacct everyday!

Pros: Easy to use, efficient, easily understood, great upgrade

Cons: Has quirks

Intacct

Dec 16, 2014
5/5
Overall

Comments: Extremely user friendly

Pros: Great support

User Friendly

Dec 16, 2014
5/5
Overall

Comments: Using Intacct is incredible user friendly, there were some glitches at first but wonderful tech crew to assist in creating solutions.

Pros: I really like the part of the capability of being able to enter multiple bills at the same time. I also like the options where we are able to duplicate an old invoice and change the billing dates and amounts.

Cons: I do not like the time frame on it allows you to be in the entering bills tab, I have been timed out a couple of times after entering about 40 bills and having to restart. I now submit after every 25 to 30 invoices I have entered into the system.

Intacct

Dec 16, 2014
4/5
Overall

Comments: I have really enjoyed Intacct so far. It has eliminated some steps in the way I do some of my work, which gives me more time on some of the other things I have to do.

Easy To Use

Dec 16, 2014
5/5
Overall

Comments: I am not in the accounting department, so I can only speak for my somewhat limited use of Intacct. I find Intacct very easy to use for looking up various bits of information and like the fact that everything is accessible from a single page.

Quite useful to have the rev rec templates in place

Dec 15, 2014
3/5
Overall

Comments: The system itself is not that hard to figure out, but going back and tracing entries you've made is not so easy. Correcting errors is next to impossible, resulting in a number of journal entries that would otherwise be unnecessary. As a software development firm, it is quite useful to have the Rev Rec templates in place. Again, correcting errors is a hassle. I also am less than enamored with their reports. For instance, it would be lovely if reports like A/R Aging had drill-down capabilities. And I have not found the Dashboards very useful; again, there are no drill-down capabilities. I have been working on the preview activity, have had issues getting on (mainly user-error)., and have always received a gracious and prompt response from their support people. It makes Rev Rec easy with the templates in place when the invoices are generated. The support people have always been very responsive to any inquiries I have sent them.

Pros: It is a fairly easy program to figure out if you have any kind of experience with programs such as QuickBooks, and there are added features that QB doesn't have, but it is much less forgiving with any clerical errors you may make.

Cons: It is difficult to go back and make changes to entries that have been made, especially after payment has been received on an invoice, for instance. I would like to be able to go back and make corrections to clerical errors that have been made, with

Straight forward & easy to use!

Dec 15, 2014
4/5
Overall

Comments: Using Intacct is straight forward and easy. I'm able to communicate with our company PMO office through the application to address any issues related to timesheet submissions. Positive experience! Definitely would recommend to a friend.

Pros: Straight forward & easy to use!

Cons: Password restrictions and reset frequency are a little too aggressive.

User Friendly Accounting Software

Dec 15, 2014
4/5
Overall

Comments: Intacct is user friendly and perfect for the small to mid-size company.

Pros: Populate from last is a very useful feature!

Time saving

Dec 15, 2014
4/5
Overall

Comments: This is the simplest timesheet app I have ever used. Quick and saves your time.

Much needed upgrade from QuickBooks

Dec 15, 2014
4/5
Overall

Comments: Easy to use and understand.

Pros: Easy to Navigate. Fast Exports. Useful Customization of reports.

Cons: Inability to open multiple financial statements at once.

Review of Intacct

Dec 15, 2014
4/5
Overall

Comments: Having a simple and easy to use cloud based tool such as Intacct is extremely helpful to our business. They make it easy to report and distribute information in a timely manner. Highly recommended.

Pros: cloud based, easy, simple UI, automated alerts.

Cons: sometimes needs more advanced reporting or analysis capabilities more easily accessible to users.

Could be more user friendly

Dec 12, 2014
3/5
Overall

Comments: I can see how this can be useful but right now it is not user friendly at all.

Pros: All electronic submitting of paperwork to managers.

Cons: The layout is difficult to understands. I cannot figure out the organization of the information in the timesheets. It resorts the dockets I use every time I save a new draft. The columns of time sheets are too narrow.

Easy to use

Dec 12, 2014
4/5
Overall

Comments: Using it just for submitting timesheets for now: very easy to use and navigate through. Simple and clean design.

Pros: Ease of use. Very functional design.

Cons: No issues so far.

Works for what I need it to

Dec 12, 2014
4/5
Overall

Comments: The finance team uses Intacct for making payments to our vendors and it seems to work for what they are using it. I use it to double check numbers when it comes to items that we receive at the warehouse, or if I happen to have to send items back to vendors it makes it easy to keep track of what was sent, how it was sent, and the costs associated with the process.

Pros: easy to use

Intacct fans

Dec 12, 2014
4/5
Overall

Comments: We implemented Intacct when we outgrew Quickbooks. Some of the benefits for us are more sophisticated organizational structure reporting capability and the ability to route invoices, which is much more efficient and has allowed us to become nearly paperless. It has helped us to grow as an accounting organization.

Great

Dec 12, 2014
5/5
Overall

Comments: No issues. Always great.

Intacct makes life easy!

Dec 12, 2014
5/5
Overall

Comments: Intacct is a great accounting and financial reporting software! Makes life easy for accountants to do their book keeping while providing advanced features that aren't available in other accounting softwares. The best part is the reporting capabilities and dashboards to present to executives, without having to do anything in Excel! Everything is in one place and you get real-time data to make efficient and intelligent business decisions!

Excellent Offerings

Dec 12, 2014
5/5
Overall

Comments: Intacct in one of the greatest cloud based accounting packages available, whether it be as a replacement for QuickBooks or as a step up to a more robust system. They take the Best In Class approach with their product as well as finding partner products.

Pros: Collaboration Cloud Based Robust Controls Continuous Improvements

Great cloud based accounting software

Dec 12, 2014
4/5
Overall

Comments: This is great system with a lot of bells and whistles....able to really meet our needs as a SaaS company! We have been extremely happy with our transition off of Quickbooks.

Pros: Cloud Based (no maintenance)....Recurring transaction and customized reporting capabilities are a plus.

Cons: Wish some of the interfaces where more customizable, but overall not a lot of cons.

Great software

Dec 12, 2014
4/5
Overall

Comments: Very easy to use and user friendly. Keep up the good work

Great App for A/P

Dec 12, 2014
4/5
Overall

Comments: Entering Accounts payable is fast and easy with Intacct. With the ability to populate from previous bills by vendor, my entry time is a fraction of what it was with similar accounting solutions.

Pros: Speedy, intuitive, and the ability to drill down makes it easy to see what was done in the past.

Cons: Not able to create on demand recurring vouchers, only able to create date-driven recurring vouchers.