# MyGov Permits & Inspections Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MyGov Permits & Inspections Software - reviews, pricing plans, popular comparisons to other Inspection products and more. Source: https://www.capterra.com/p/152976/SEMrush --- # MyGov Permits & Inspections Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MyGov Permits & Inspections ## What is MyGov Permits & Inspections? Most agencies struggle with the complex processes related to permitting which leads to unnecessary work and frustration. The module includes features like online payments, workflow manager, mobile inspections, alerts and notices, fields and fee manager, collaborator portal, report generator, and checkilists. The module will help you to automate systems, collect data, control processes, connect people, enforce regulations, and analyze data. ## What is MyGov Permits & Inspections used for? [Permit](https://www.capterra.com/permit-software/)[Inspection](https://www.capterra.com/inspection-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 80% Neutral 15% Negative 5% Starting price $2520 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyGov Permits & Inspections?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mygov.us&name=MyGov Permits & Inspections) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyGov Permits & Inspections 4.3 (20) VS. [4.8 (1,024)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $2520 Per User, Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (20) Ease Of Use 4.8 (1,024) Value For Money 3.9 (16) Value For Money 4.7 (942) Customer Service 4.1 (19) Customer Service 4.8 (962) ## MyGov Permits & Inspections alternatives [4.7 (328)](https://www.capterra.com/p/144012/Inspection-Support-Network/reviews/) Starting price $3.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (353)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (58)](https://www.capterra.com/p/159891/Certainty/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (341)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152976/Permits-Inspections/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Code Enforcement Ensure all properties are adhering to government and legal codes Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customer Portal A website or login for customers to access information Expiry Notifications Notifications sent to users when a task/license is about to expire Failed Inspection Tracking Track and store information regarding failed inspections MyGov Permits & Inspections 12 features Manage various aspects of appointments including booking, rescheduling, canceling Ensure all properties are adhering to government and legal codes A collection of customer information such as contact details, demographics, previous interactions, etc. A website or login for customers to access information Notifications sent to users when a task/license is about to expire Track and store information regarding failed inspections Process images and automatically scan for data Access software remotely via mobile devices Ability to fill out and submit application forms on the web Accept and process online payment transactions Sample of reports that could be customized as needed or used as is Track information, qualifications, and contact details of subcontractors Get Advice We can help you find the software with the features you need. Features 4.1 (20) 4.1 Based on 20 reviews ## Pricing Value for money 3.9 (16) Basic $2,520 Per User,Per Year Value for money 3.9 (16) 3.9 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (19) 4.1 Based on 19 reviews ## User reviews Overall rating 4.3 Based on 20 reviews Filter by rating 5(12) 4(4) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent RB Rachel B. Parks Specialist Government Administration ### "My Gov Permits review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 29, 2019 Pros The ease of use and ability to easily make any changes. Cons The lack of customization options for applications Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BT Bobby T. Asst. Director Community Development/ Building Official Government Administration ### "The Ease of Permitting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2019 We have had an exceptional experience with the Permitting Module. It grows as we grow. Pros I love the MyGov Permitting module because it allows us to track the progress of projects, inspections, contractors, subcontractors for each address. It links to our Appraisal District for accurate and timely parcel information and it combines the ability to track all kinds of data to run pretty much any report that is needed. Cons The majority if items that I would list as least favorite things are usually rectified once I either figure out how to make it happen, or I make a suggestion. The suggestions are usually implemented within a few days or at the very least are discussed further to ensure that a few clicks can't already make it happen. Customer Service is Awesome! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GH Georgia H. Development Coordinator Government Administration ### "Permits Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 April 15, 2019 I would probably benefit from actual training on the system. I am a relatively recent hire and have not been fully trained. Pros It is pretty cost effective for our budget. Our city has limited resources and MyGov provides a mechanism to keep track of our permits via an automated system. Cons Not always user friendly. Hard to get a live person to speak to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2019 Hi Georgia, Thank you for taking the time to review your experience with the Permit module. We appreciate your positive feedback related to the cost effectiveness and automation that MyGov brings. I am sorry you have experienced difficulty with receiving training in the system. I want to help you resolve this issue so you can use the functionality of MyGov fully. Please anticipate being contacted by your Account Manager within one business day. Thank you, Hannah Koeshall KC Keri C. Senior Planner Government Administration ### "Mygov Permits Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 11, 2019 Mygov Permits has helped us streamline our permitting process and provided us with a central location to house our permit data. Mygov technical support is always courteous and prompt. Pros Mygov permits has streamlined our permitting process and has given us the option of accepting on-line permit applications. This works especially well for our simple over the counter permits. The ability for our inspectors to use a wireless device for field inspections has also been helpful. Cons Reporting is complicated and difficult to set up. There are some features of the software that are fixed and can not be customized or adjusted to meet our specific needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2019 Hi Keri, Thank you for taking the time to review the Permit module and overall MyGov experience. We appreciate the positive feedback surrounding how the permitting process has become more streamlined since implementing MyGov. I want to help you in resolving your issue with reporting setup so you can have a positive experience. Please anticipate being contacted by your Account Manager within one business day. Sincerely, Hannah Koeshall JD Jennifer D. Permit Technician Government Administration ### "I love Mygov, it makes my job so much easier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2019 I love to be able to track what payments I have received and what are outstanding. Having access to my archived items quickly is a big help when having to research permits at some of our ongoing business park projects. Pros I love the search and reporting functions It really helps me track my permits statuses at a glance! Cons Nothing, I find it adaptable and easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 11, 2019 Hi Jennifer, Thank you for taking the time to review the Permit module and MyGov experience. We are happy to hear that the search, reporting, and payment tracking features are helpful to you. The MyGov team is grateful we can be part of your daily work and are always looking for ways we can serve you better. Sincerely, Hannah Koeshall NP Naidia P. Record coordinator and Permit Government Administration ### "Permits and inspections" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2019 I have access to the most important part of the permits so I can answer permit and inspections questions if the customer has problem viewing it on their side or if they are at the job side with no access to computer and I can give them all information that it is needed at the moment. Pros Easy to used, and fast, all steps are well define so that why we minimize the errors Cons that would be the part that if you are imputing a permit there is no way to put that one on hold to check on a registration or to assist a customer that walks in unless you have already issue the permit but not at the beginning Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Melissa E. Permit Technician Government Administration ### "Permit Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 9, 2019 Pros That is keeps track of everything in one spot. Cons Too customizable- we are pretty new to it and there is soooo much to try to set up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2019 Hi Melissa, Thank you for taking the time to review the Permit module and MyGov experience. We are happy to hear that the convenience of the MyGov system is helpful for you. If you need assistance with understanding the customization of your MyGov system please contact the MyGov support team. Sincerely, Hannah Koeshall RA ross a. Superintendent Government Relations ### "Ross Aguirre " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 9, 2019 very good. Pros Works good easy access . I use an IPAD for my daily act Cons sometimes takes time to receive on my computer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2019 Hi Ross, Thank you for taking the time to review the Permit module and MyGov experience. We are happy to hear the MyGov system is easy to use in your daily work activities. Sincerely, Hannah Koeshall AW Adam W. Code Enforcement/Permits Civic & Social Organization ### "Dismal" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 9, 2019 Dismal. I am sure the rep is less than thrilled too. Pros None. I find nothing about it positive. I went from 8 minutes to 30 minutes while I call around to get help issuing a single electrical meter loop....and that's one of several issues. Cons 1\. Your introduction was 6 months ago and prolonged its "release." Every month was another month. Then, you introduced the "new software." A permit , for example, would take 8 minutes and I could issue both a receipt (which contained broken down costs) and then issue a permit for work. I went from 8 minutes to 30 minutes in getting a permit into your system. Frankly, I find it less than intuitive and poorly designed. I am fine with update but you've made it more complicated and less user friendly as an end user. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 11, 2019 Hi Adam, Thank you for taking the time to review the MyGov Permit module. I am sorry you are experiencing issues with the functionality of MyGov and that it is hindering you in utilizing the software fully. I want to help you in resolving this issue so you can have a positive experience. Please anticipate being contacted by your Account Manager within one business day. Sincerely, Hannah Koeshall CR Carolyn R. Permit Tech Government Administration ### "Permit Tech" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 April 8, 2019 Pros Its user friendly and easy to access. I like the ability to scan plans and plans are available even after its been archived. Cons Sometimes it seams after they do an update, there are problems that occur. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2019 Hi Carolyn, Thank you for taking the time to review the MyGov Permit module. We appreciate your positive comments related to the user friendly features of MyGov. We are always looking for ways to serve you better and are grateful that MyGov can be a part of your daily work. Sincerely, Hannah Koeshall [View all Reviews](https://www.capterra.com/p/152976/Permits-Inspections/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)