MyGov

Code Enforcement

3 / 5 2 reviews


Average Ratings

2 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

Vendor has not completed this information.


About Code Enforcement

The easy online tool for receiving complaints, managing workflow, creating documents, completing inspections, and generating reports.


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Code Enforcement Features


Code Enforcement Reviews Recently Reviewed!


Super easy to use in the field.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Programming and set up was a breeze to learn and configure. Able to save time by accessing it out in the field.

Cons: I did not have any issues and therefore no cons. If anything, I disliked the need to click too many times to complete a process or workflow.

Overall: N/A

Mygov is not very user friendly.

Nov 20, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The only thing I liked about Mygov is the program will notify an inspector when it is time for a re-inspection.

Cons: Mygov will only allow an inspector to address one violation per case. For example if you are conducting routine inspections and you come across a home or a business with multiple violations, Mygov will only allow you to address one at a time. Which means an inspector will have to open a separate case for each violation. If a home has four violations at the property the owner will receive four separate violation letters addressing each violation, instead of one letter explaining all violation on the property.

Overall: I did not get anything from using Mygov.

Vendor Response

by MyGov on November 21, 2017

Angeleana, I am sorry that your experience with MyGov did not meet your expectations. The issues you stated as concerns were under the direct control of your agency module administrator. Your agency could have also used the unlimited support option included in the subscription to contact MyGov Support for assistance. To clarify, a case workflow can be defined within MyGov to have multiple violations and all violations can be included on a single letter to the contacts associated with the property. We would like the opportunity to help, so please contact MyGov Support for assistance.