# Credential Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Credential Manager Software - reviews, pricing plans, popular comparisons to other Registration products and more.

Source: https://www.capterra.com/p/152979/License-Registration

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# 

 Credential Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Credential Manager

## What is Credential Manager?

Most agencies struggle with automating the application and renewal process of issued credentials which leads to unnecessary work and complications. The module includes features like online submittal, online payments, alerts and notices, fields and fees manager, renewals, collaborator portal, checklists, and report generator. The module will help you to automate systems, collect data, control processes, connect people, enforce regulations, and analyze data.

## What is Credential Manager used for?

[Registration](https://www.capterra.com/registration-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1260

Per Feature, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Credential Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mygov.us&name=Credential Manager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Credential Manager

4.3 (7)

VS.

[4.8 (2,421)](https://www.capterra.com/p/149712/Whova/reviews/)

Starting Price

$1260

Per Feature, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (7)

Ease Of Use

4.7 (5,741)

Value For Money

4.3 (6)

Value For Money

4.6 (3,525)

Customer Service

4.3 (6)

Customer Service

4.6 (3,256)

## Credential Manager alternatives

[4.6 (59)](https://www.capterra.com/p/10017520/Cvent-Registration/#reviews)

Starting price

$4000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (86)](https://www.capterra.com/p/151182/Uplifter/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (225)](https://www.capterra.com/p/148885/Corsizio/reviews/)

Starting price

$0.15

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/152979/License-Registration/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Class Registration

Online registration for classes

Contact Management

Manage, organize, and store contact information

Customizable Forms

Customize contracts and forms to collect specific information

Online Registration

Real-time registration over the web

Payment Processing

Accept, record, and reconcile financial transactions

Credential Manager 5 features

Online registration for classes

Manage, organize, and store contact information

Customize contracts and forms to collect specific information

Real-time registration over the web

Accept, record, and reconcile financial transactions

Features

4.3 (7)

4.3

Based on 7 reviews

## Pricing

Value for money

4.3 (6)

Basic

$1,260

Per Feature,Per Year

Value for money

4.3 (6)

4.3

Based on 6 reviews

## Support, customer service and training options

Customer Service

4.3 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (6)

4.3

Based on 6 reviews

## User reviews

Overall rating

4.3

Based on 7 reviews

Filter by rating

5(3)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MN

Madison N.

Digital Marketing Strategist

Non-Profit Organization Management

### "Automated Credential Issuance"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

June 1, 2021

If you are looking for an easier way to streamline renewal processes and automatically collect payments, it may be worth looking into this software. However because many credentialing organizations have very specific requirements and practices, it can be difficult to fully automate the process.

Pros

Credential Manager can help to streamline a credentialing organizations application and renewal process by processing online payments and automating much of the renewal process.

Cons

There is little data out there about the software and it caters to a very specific group.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BT

Bobby T.

Asst. Director Community Development / Building Official

Government Administration

### "Credential Manager Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2019

Keeping track of our contractors is crucial to the process of supplying our citizens accurate information including bonds and insurance. We could not do business without the use of Credential Manager or Contractor Registration in the old version. We love the abilities it gives us.

Pros

We love the ability to track all of the information that is needed for our contractors and subcontractors including the standard address and phone numbers along with vital information such as insurance policy and bond information. It also links to the Permit module.

Cons

I can't think of any thing I like least. I works well and gives us much more that we could do previously.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 23, 2019

Hi Bobby, Thank you so much for taking time out of your day to review the Permit and Credential Manager modules. We are thrilled to hear that the MyGov software is assisting you with crucial programs in your agency. Here at MyGov we are grateful to be a part of your work day and will always strive to help you simplify processes. If we can ever do anything to help you further please let us know. Sincerely, Hannah Koeshall

NP

Naidia P.

Record Coordinator and Permits

Government Administration

### "Annual Permits and Registration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2019

I really love the part of the system keep in track of the expiration day on the license, insurance and registration and at the same time it sends information to the contractor so they can email me that information or they can do it them self that saves a lot of time so as for us we are always up to date.

Pros

On the Registration it is easy to follow the proms so register the applicant, it is also convenient that all documents can be scan and attach to the registration so that way we don't have to keep to many files on hand but the most useful part is that the system keeps track on when insurance, licenses and registration has expire.

Cons

that we can only have one window open at the same time so if I am imputing a permit in and need to check something on the registration I need to get out and start all over again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2019

Hi Naidia, Thank you so much for taking the time to review the MyGov experience. We appreciate the positive comments related to the ease of registrations and the ability to keep track of expired licenses. I am sorry you are experiencing issues with opening multiple windows and that it is hindering you in utilizing MyGov fully. I want to help you in resolving this issue so you can have a positive experience. Please anticipate being contacted by your Account Manager within one business day. Sincerely, Hannah Koeshall

JG

Joshua G.

Permit Tech

Government Administration

### "Credential Manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 5, 2019

Pros

It catalogs builders in an easy to use database.

Cons

It could stand to be a little more user friendly for contractors entering in information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kirk S.

Assistant Director of Town Services

Government Administration

### "Contractor Registration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 1, 2019

We are currently using Version 4 with is License/Registration and are set to start the upgrade to Version 5 this summer. I am hopeful that the new version will take into account the wide array of uses that we have harnessed this software to do for our organization. We are currently using it to issue annual Health Permits and Alcohol Licenses since the expire every twelve months and we can collect a licensing fee each time.

Pros

Very simple to use and dialogue with applicants is easy to correspond.

Cons

Attachments is difficult to use, in that the contractor almost 75% of the time fails to include their required uploaded documents (ie. state contr license, D.L., etc.)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SE

Shawn E.

Plans Examiner

Construction

### "Use of MyGov"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 1, 2019

Pros

The ability to allow contractors and Design professionals to apply for permits online and the ability to upload plans electronically

Cons

The tracking of projects. The time does not start when all information is received.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 5, 2019

Hi Shawn, Thank you for taking the time to review the MyGov experience. We appreciate the comments you made related to the positive aspects of being able to upload plans electronically and the online permitting process. I would encourage you to reach out to our MyGov support team if you need assistance with your project start times. Thank you, Hannah Koeshall

CF

Cindy F.

Admin Coordinator

Civic & Social Organization

### "MyGov"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 28, 2019

It's Fine

Pros

it's very manageable and we can add to it to accommodate.

Cons

can't always get support they have us fix it when they should fix it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 5, 2019

Hi Cindy, Thank you for taking the time to share your thoughts on the MyGov experience. We appreciate your positive feedback on the way MyGov is able to accommodate your agency needs. I am sorry you are experiencing issues with support fixes. I want to help you resolve this issue so you can have success with the MyGov experience. Please anticipate being contacted by your Account Manager within one business day. Sincerely, Hannah Koeshall

[View all Reviews](https://www.capterra.com/p/152979/License-Registration/reviews/)

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