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Most agencies struggle with automating the application and renewal process of issued credentials which leads to unnecessary work and complications. The module includes features like online submittal, online payments, alerts and notices, fields and fees manager, renewals, collaborator portal, checklists, and report generator. The module will help you to automate systems, collect data, control processes, connect people, enforce regulations, and analyze data.
Provider
MyGov
Located In
United States
Foundation
2002
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, In Person
Web-based solution for government agencies (city, town, and county) looking for solutions in community development, public works, and business administration.
Content Source: Credential Manager
Green rating bars show the winning product based on the average rating and number of reviews.
Credential Manager Reviews
"Annual Permits and Registration"
Overall: I really love the part of the system keep in track of the expiration day on the license, insurance and registration and at the same time it sends information to the contractor so they can email me that information or they can do it them self that saves a lot of time so as for us we are always up to date.
Pros: On the Registration it is easy to follow the proms so register the applicant, it is also convenient that all documents can be scan and attach to the registration so that way we don't have to keep to many files on hand but the most useful part is that the system keeps track on when insurance, licenses and registration has expire.
Cons: that we can only have one window open at the same time so if I am imputing a permit in and need to check something on the registration I need to get out and start all over again.
Vendor Response
"Credential Manager Review"
Overall: Keeping track of our contractors is crucial to the process of supplying our citizens accurate information including bonds and insurance. We could not do business without the use of Credential Manager or Contractor Registration in the old version. We love the abilities it gives us.
Pros: We love the ability to track all of the information that is needed for our contractors and subcontractors including the standard address and phone numbers along with vital information such as insurance policy and bond information. It also links to the Permit module.
Cons: I can't think of any thing I like least. I works well and gives us much more that we could do previously.
Vendor Response
"MyGov"
Overall: It's Fine
Pros: it's very manageable and we can add to it to accommodate.
Cons: can't always get support they have us fix it when they should fix it
Vendor Response
"Contractor Registration"
Overall: We are currently using Version 4 with is License/Registration and are set to start the upgrade to Version 5 this summer. I am hopeful that the new version will take into account the wide array of uses that we have harnessed this software to do for our organization. We are currently using it to issue annual Health Permits and Alcohol Licenses since the expire every twelve months and we can collect a licensing fee each time.
Pros: Very simple to use and dialogue with applicants is easy to correspond.
Cons: Attachments is difficult to use, in that the contractor almost 75% of the time fails to include their required uploaded documents (ie. state contr license, D.L., etc.)
"Use of MyGov"
Pros: The ability to allow contractors and Design professionals to apply for permits online and the ability to upload plans electronically
Cons: The tracking of projects. The time does not start when all information is received.
Vendor Response
