--- title: "Credential Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Credential Manager Software - reviews, pricing plans, popular comparisons to other Accounts Payable products and more." source_url: "https://www.capterra.com/p/152979/License-Registration/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # Credential Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Credential Manager ## What is Credential Manager? Most agencies struggle with automating the application and renewal process of issued credentials which leads to unnecessary work and complications. The module includes features like online submittal, online payments, alerts and notices, fields and fees manager, renewals, collaborator portal, checklists, and report generator. The module will help you to automate systems, collect data, control processes, connect people, enforce regulations, and analyze data. ## What is Credential Manager used for? [Accounts Payable](https://www.capterra.com/accounts-payable-software/)[Registration](https://www.capterra.com/registration-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1260 Per Feature, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Credential Manager?[Manage this product listing](https://www.g2.com/products/credential-manager/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Credential Manager 4.3 (7) VS. [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting Price $1260 Per Feature, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (7) Ease Of Use 4.2 (209) Value For Money 4.3 (6) Value For Money 4.2 (201) Customer Service 4.3 (6) Customer Service 4.5 (200) ## Credential Manager alternatives Highest Rated [4.9 (597)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (136)](https://www.capterra.com/p/168633/ExpoPass/reviews/) Starting price $2495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (80)](https://www.capterra.com/p/130158/EventsAIR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about Credential Manager Overview ### What company size and specific industries is Credential Manager built for? Credential Manager is designed for government agencies at the city, town, and county level that need software for community development, public works, and business administration. It is built for public-sector organizations rather than general commercial companies, especially those handling local government operations and related administrative work. Features and Usability ### What are the key features of Credential Manager? Credential Manager offers class registration, online registration, and onsite registration for managing enrollments, along with contact management for attendee records. It also includes customizable forms for collecting registration details and payment processing for handling transactions tied to events or courses. Getting Started and Support ### What training and onboarding options does Credential Manager offer? Credential Manager provides in person training and live online sessions to help teams get started. In person training supports face-to-face guidance and setup, while live online sessions offer remote instruction and real-time support for learning the product. ## Features AI summary Based on 3,812 Accounts Payable reviews Capterra reviewers highlight these as the features buyers care about most when choosing registration software: - **Online Registration** (**67%** of reviewers rated this feature as critical) - **Registration Management** (**60%**) - **Payment Processing** (**55%**) Credential Manager supports **Online Registration** and **Payment Processing**, so organizations can accept sign-ups digitally and collect fees within the same system. However, it does not include **Registration Management**. Instead, it offers **Customizable Forms** (**40%**), which can give teams more flexibility when collecting attendee details and tailoring the registration experience. Together, these features help businesses manage intake more efficiently, reduce manual data collection, and provide teams with a clearer path from registration to payment. Class Registration Online registration for classes Contact Management Manage, organize, and store contact information Customizable Forms Customize contracts and forms to collect specific information Online Registration Real-time registration over the web Payment Processing Accept, record, and reconcile financial transactions Credential Manager 5 features ### All Features - Class Registration: Online registration for classes - Contact Management: Manage, organize, and store contact information - Customizable Forms: Customize contracts and forms to collect specific information - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions --- Get Advice We can help you find the software with the features you need. Features 4.3 (7) 4.3 Based on 7 reviews ## Pricing Value for money 4.3 (6) Basic $1,260 Per Feature,Per Year Value for money 4.3 (6) 4.3 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6) 4.3 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 7 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(3) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RC Record Coordinator and Permits Record Coordinator and Permits Used the software for: 3-5 years ### "Annual Permits and Registration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2019 I really love the part of the system keep in track of the expiration day on the license, insurance and registration and at the same time it sends information to the contractor so they can email me that information or they can do it them self that saves a lot of time so as for us we are always up to date. Pros On the Registration it is easy to follow the proms so register the applicant, it is also convenient that all documents can be scan and attach to the registration so that way we don't have to keep to many files on hand but the most useful part is that the system keeps track on when insurance, licenses and registration has expire. Cons that we can only have one window open at the same time so if I am imputing a permit in and need to check something on the registration I need to get out and start all over again. AD Asst. Director Community Development / Building Official Asst. Director Community Development / Building Official Used the software for: 3-5 years ### "Credential Manager Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2019 Keeping track of our contractors is crucial to the process of supplying our citizens accurate information including bonds and insurance. We could not do business without the use of Credential Manager or Contractor Registration in the old version. We love the abilities it gives us. Pros We love the ability to track all of the information that is needed for our contractors and subcontractors including the standard address and phone numbers along with vital information such as insurance policy and bond information. It also links to the Permit module. Cons I can't think of any thing I like least. I works well and gives us much more that we could do previously. AC Admin Coordinator Admin Coordinator Used the software for: 1-3 years ### "MyGov" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 2, 2019 It's Fine Pros it's very manageable and we can add to it to accommodate. Cons can't always get support they have us fix it when they should fix it AD Assistant Director of Town Services Assistant Director of Town Services Used the software for: 3-5 years ### "Contractor Registration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 3, 2019 We are currently using Version 4 with is License/Registration and are set to start the upgrade to Version 5 this summer. I am hopeful that the new version will take into account the wide array of uses that we have harnessed this software to do for our organization. We are currently using it to issue annual Health Permits and Alcohol Licenses since the expire every twelve months and we can collect a licensing fee each time. Pros Very simple to use and dialogue with applicants is easy to correspond. Cons Attachments is difficult to use, in that the contractor almost 75% of the time fails to include their required uploaded documents (ie. state contr license, D.L., etc.) PE Plans Examiner Plans Examiner Used the software for: Less than 1 year ### "Use of MyGov" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 3, 2019 Pros The ability to allow contractors and Design professionals to apply for permits online and the ability to upload plans electronically Cons The tracking of projects. The time does not start when all information is received. PT Permit Tech Permit Tech Used the software for: Less than 1 year ### "Credential Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 8, 2019 Pros It catalogs builders in an easy to use database. Cons It could stand to be a little more user friendly for contractors entering in information. Madison N. Digital Marketing Strategist Used the software for: Less than 1 year ### "Automated Credential Issuance" 4.0 June 3, 2021 If you are looking for an easier way to streamline renewal processes and automatically collect payments, it may be worth looking into this software. However because many credentialing organizations have very specific requirements and practices, it can be difficult to fully automate the process. Pros Credential Manager can help to streamline a credentialing organizations application and renewal process by processing online payments and automating much of the renewal process. Cons There is little data out there about the software and it caters to a very specific group. [View all Reviews](https://www.capterra.com/p/152979/License-Registration/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.