--- title: "Public Works Pro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Public Works Pro Software - reviews, pricing plans, popular comparisons to other Work Order products and more." source_url: "https://www.capterra.com/p/152980/Public-Works/" page_type: "product" language: "en" --- # Public Works Pro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Public Works Pro ## What is Public Works Pro? Most agencies struggle with simplifying the work order and job process which leads to confusion and lost time. The module includes features like mobile accessibility, fields manager, job scheduler, checklists, report generator, alerts and notices, workload manager, and cost and budget. The module helps automate systems, collect data, control processes, connect people, enforce regulations, and analyze data. ## What is Public Works Pro used for? [Work Order](https://www.capterra.com/work-order-software/)[Public Works](https://www.capterra.com/public-works-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2520 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Public Works Pro?[Manage this product listing](https://www.g2.com/products/public-works-pro/claim_requests/new?auto=true) ## Public Works Pro Overview Updated August 2026 AI summary Public Works Pro offers small businesses cloud-based tools for managing work orders, job scheduling, and preventive maintenance. With features for billing, document management, mobile access, and job tracking, it supports operational workflows. Optional capabilities like equipment maintenance, GPS, inventory control, and routing help organizations coordinate resources and recurring appointments within a unified web-based platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Public Works Pro 4.3 (4) VS. [4.9 (118)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting Price $2520 Per User, Per Year Starting Price $45 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (4) Ease Of Use 4.9 (78) Value For Money 4.5 (2) Value For Money 4.9 (75) Customer Service 4.7 (3) Customer Service 5.0 (77) ## Public Works Pro alternatives [4.3 (16)](https://www.capterra.com/p/141610/Municipal-Asset-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (830)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [BOSS811](https://www.capterra.com/p/206223/BOSS811/) [4.8 (78)](https://www.capterra.com/p/206223/BOSS811/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/206223/BOSS811/) [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) [4.4 (284)](https://www.capterra.com/p/113574/AssetEssentials/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113574/AssetEssentials/) ## FAQs about Public Works Pro Overview ### What company size and specific industries is Public Works Pro built for? Public Works Pro is designed for government agencies, especially cities, towns, and counties, that need support for community development, public works, and business administration. It is suited to public sector organizations rather than private businesses, with a focus on local government operations and related administrative work. Features and Usability ### What are the key features of Public Works Pro? Public Works Pro offers equipment tracking, mobile access, and monitoring as core features. It also includes work order creation and work order management, scheduling, routing, and service request management, plus billing and invoicing, compliance management, document management, inventory control, and GIS integration for public works operations. Getting Started and Support ### What training and onboarding options does Public Works Pro offer? Public Works Pro provides in-person training and live online sessions to help teams get started. In-person training supports face-to-face instruction, while live online sessions allow guided setup and learning through remote meetings. ## Features AI summary Based on 3,290 Work Order reviews Capterra reviewers highlight these as the features buyers care about most when choosing work order software: - **Maintenance Scheduling** (**44%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**61%**) - **Work Order Creation** (**55%**) Public Works Pro includes **Billing & Invoicing** and **Work Order Creation**, giving teams the tools to generate work orders quickly and manage charges accurately. However, it does not include **Maintenance Scheduling**. Instead, it offers other important capabilities that reviewers also value, including **Mobile Access** (**48%**), **Preventive Maintenance** (**49%**), and **Scheduling** (**47%**). These features help field and office staff stay connected, plan recurring service tasks, and assign work more efficiently, helping businesses improve response times and keep daily operations organized. Billing & Invoicing Create, manage, and send invoices or bills to customers Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Document Management Store, manage, and track all electronic documents in a centralized location Equipment Maintenance Manage procedures that ensure organizational equipment remains in working condition Equipment Tracking Track the location of specific equipment at all times Public Works Pro 24 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Facility Management: Manage the maintenance of building facilities - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Fleet Management: Management of commercial motor vehicles for work-related purposes - GIS Integration: Integration with geographic information systems - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Control: Monitor product stock levels - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Recurring Appointments: Schedule repeating appointments based on a duration of time - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.8 (4) 3.8 Based on 4 reviews ## Pricing Value for money 4.5 (2) Basic $2,520 Per User,Per Year Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 4 reviews Filter by rating 5(1) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB Jared B. Utilities Tech Utilities ### "Work order" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 9, 2019 Works well Pros Lots of options. Does not crash on me which would add time. Cons When I’m loading pics for a work order not and install I have to select one picture and then repeat the whole process to add another etc. photos, my album, picture, start over. I would like to be able to select all of them at once. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 10, 2019 Hi Jared, Thank you for taking the time to review the Work Order module and MyGov experience. We appreciate the positive comment around the reliability of the MyGov system. We are sorry you are having issues with uploading multiple photos at a time. I want to help you in resolving this issue so you can have a positive experience. Please anticipate being contacted by your Account Manager within one business day. Sincerely, Hannah Koeshall KV Katie V. Administrative Assistant Public Safety ### "Work Order Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 9, 2019 We use the Work Order module to track employee hours, material usage, and equipment use. It has been helpful to have all of that information in one place Pros I like that you can save the input options so each work order is quick to create. If you have the same crew and equipment, all you have to do it enter the totals and change the date, easy! Cons Generating reports is a little challenging, especially figuring out the correct parameters that you need to use to pull the information that you want or need. The way the "creating the report" page is a bit challenging to navigate, and I always have to go back and change things to tweak it to what I need. Not super user friendly or easy to use that section. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 11, 2019 Hi Katie, Thank you for taking the time to review the Work Order module and MyGov experience. We appreciate your positive feedback surrounding how simple it is to create a work order quickly and how the software is used to store information in a consolidated manner. I am sorry to hear that you are having issues with generating reports easily and want to help you. Please anticipate being contacted by your Account Manager within one business day. Sincerely, Hannah Koeshall BI Brenda I. Meter services coordinater Utilities ### "My Gov" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2019 I have not had any kinds of problems. But when I do they are always there to help in a timely manner. Pros Executive is amazing. Anytime I have any problems he is there to help. He is thorough, and very professional. Cons I don't have any problems with My Gov. It is a smooth working software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 5, 2019 Hi Brenda, Thank you for taking the time to review your experience with MyGov and the Work Order module. We appreciate your comments related to our MyGov staff and the smooth functionality of the software. Here at MyGov we are always looking for ways to make your work easier and are glad we could do this through the Work Order module. Sincerely, Hannah Koeshall Adam B. Parks and Media Government Administration ### "MyGov Work Orders" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 28, 2019 Pros The software does an excellent job of maintaining work orders and lists them in a useful manner. Cons The software doesn't have as many customizable features as we would like but overall is very useful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.