# Page 2 | Greenlight Guru Clinical Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Greenlight Guru Clinical the right Electronic Data Capture solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152998/SMART-TRIAL/reviews

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Greenlight Guru Clinical

4.4 (72)

[View alternatives](https://www.capterra.com/p/152998/SMART-TRIAL/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 24th, 2025

# Page 2 - Reviews of Greenlight Guru Clinical

## Showing most helpful reviews

Showing 26-50 of 72 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BR

Betsabe R.  
Clinical Research Facility team leader.  
Research  
Used the software for: 1-2 years

### "Clinical Research Team Leader"

August 7, 2024

4.0

Using Greenlight Guru Clinical for a clinical trial has been a highly positive experience. The platform's user-friendly interface makes it easy to plan, track, and manage all aspects of the study. Its robust data collection and management features ensure high-quality data capture, significantly reducing errors. Overall, Greenlight Guru Clinical has greatly enhanced the management of our clinical trial.

Pros

I believe that that Greenlight Guru clinical is very easy to use.

Cons

I can not think about anything at this point.

Review Source

MH

Mohammed H.  
Clinical Data Manager  
Research  
Used the software for: 1-2 years

### "A great product with room to grow "

August 7, 2024

4.0

i use Greenlight guru for multiple clinical trial studies and for the most part the system is sturdy, quick and easy to train others in. it some have some hic-cups occasionally but its great for most trials and I would recommend it.

Pros

the robustness of the program and the general accessibility of the application, the ease of use and the customisability

Cons

it can be difficult to update queries on Greenlight at times as sometime the build is stuck in a catch22 situation where a query cant be answered,

Review Source

KP

Kyla P.  
Clinical Research Data Entry Clerk  
Hospital & Health Care  
Used the software for: 6-12 months

### "4/5 Good EDC platform for Clinical Research"

August 7, 2024

4.0

Overall good experience with greenlight guru. Data entry has been smooth overall as well as communication for query resolution.

Pros

Many features for data entry. Depending on the design of the eCRF, there are many ways to match source data based on the available features. The symbols are clear in the way that it shows when a form is incomplete, complete, etc.

Cons

View for visits and navigation ease is bad. You cannot navigate between visits without leaving page and entering participant view again.

Review Source

DA

Daniel A.  
CRA  
Medical Devices  
Used the software for: 2+ years

### "Why SMART-TRIAL"

August 7, 2024

4.0

It is an essential tool for maintaining clinical trial data and communication with the clinical sites. It saves significant time and brings accuracy to the study.

Pros

User-friendliness and good services are the best characteristics to be addressed.

Cons

The high cost of ownership is the only downside to be addressed.

Review Source

HJK

Hyun Jin K.  
Senior Clinical Research Nurse  
Hospital & Health Care  
Used the software for: 1-2 years

### "Highly user-friendly EDC for novice and experts alike"

August 7, 2024

5.0

overall one of the best EDC available. the different sections are clearly marked and signposted, which made it easy to navigate.

Pros

Easy to navigate, clearly marked sections, the colour-coded layout is also helpful

Cons

data entry information, especially when correcting/double checking for accuracy, can take time as users need to scroll up and down several times. maybe it can be more condensed (e.gl left questions, right answer)

Review Source

KE

Krestine E.  
Research Nurse  
Research  
Used the software for: 1-2 years

### "Great useful research tool"

August 7, 2024

5.0

It is a great tool for data gathering and the ease of use help researchers to lighten the load of their job.

Pros

Easy to use! It is also my first electronic data capture and I am surprised to learn it quick and easy!

Cons

The notification is a repetition of the queries so I usually mark it read all.

Review Source

AS

Asia S.  
Clinical Research Specialist and Data Monitor  
Hospital & Health Care  
Used the software for: 6-12 months

### "Data Monitor"

August 12, 2024

5.0

8/10, would definitely use again, with a few improvements

Pros

Easy access and learning to use the system

Cons

signing in every time i walked away from my computer or when i didn't use it for more than 10 minutes

Review Source

LC

Laura C.  
Sr Manager of Clinical Affairs  
Medical Devices  
Used the software for: 1-2 years

### "Intuitive and user friendly"

August 7, 2024

4.0

It has been pretty good thus far! We've had simple and smaller studies and have found some limitations with what we've wanted to build. We've worked around them but would like to see more updates and changes overtime.

Pros

It is easy to use for a small company that does not have a full data management team. The support has been great from the team and resources are helpful.

Cons

There are limitations with process and data rules for building out complex studies.

Review Source

IW

Isaac W.  
Clinical Operations Associate  
Medical Devices  
Used the software for: 6-12 months

### "GG Clinical Review"

August 7, 2024

4.0

Good, the UI/UX I enjoy and support is responsive. As described previously I do encounter technical issues, but the overall experience is still positive.

Pros

I like the overview of the data events per participant, show if rules, and the ease of use.

Cons

I dislike how only 1 eConsent module can be used per process, I would like the ability to have the signature in select spots for sub consent portions. Also wish there was a way to apply show if rules in batches.

Review Source

AC

Alexia C.  
Clinical Research practitioner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Clinical Research Practitioner "

August 14, 2024

5.0

Pros

Greenlight Guru Clinical is very intuitive, user-friendly and easy to use.

Cons

There is nothing that I do not like about this EDC

Review Source

RH

RABAB H.  
Research Nurse  
Hospital & Health Care  
Used the software for: 6-12 months

### "Greenlight Guru Clinical"

August 7, 2024

5.0

My overall experience with Greenlight Guru Clinical has been highly positive. The platform is intuitive and easy to use, with a straightforward interface that simplifies the management of clinical trials. Its comprehensive features ensure regulatory compliance and efficient data management, significantly enhancing our workflow.

Pros

The platform intuitive design makes it easy to navigate and it provides robust data collection and management capabilities, facilitating accurate and organised record-keeping.

Cons

I have no issues with Greenlight Guru Clinical and found it very easy to use and straightforward. Its intuitive design and comprehensive features have made managing our clinical trials much more efficient.

Review Source

PM

Paola M.  
Research Nurse  
Research  
Used the software for: 1-2 years

### "User-friendly and intuitive platform"

August 14, 2024

5.0

Pros

It is easy to use, intuitive and simplifies the documentation process in clinical trials.

Cons

limitation in tailoring the platform to the specific needs of the trial.

Review Source

SP

Silvia P.  
Clinical Trial Manager  
Medical Devices  
Used the software for: 6-12 months

### "Amazing eCRF!"

August 7, 2024

4.0

I have a really good experience with GGC. It's my first time setting up and working with this type of eCRF and it's been amazing.

Pros

It's straightforward to set up all the modules and rules, based on the clinical study you are conducting.

Cons

Protocol deviations are not well defined and sometimes I would like to have more rule options.

Review Source

RD

Rosa D.  
Clinical Research Practitioner  
Research  
Used the software for: 1-2 years

### "Good Service "

August 7, 2024

4.0

No technical issues with access and it is easy to navigate

Pros

Easy to access and it is easy to navigate through

Cons

until now it works fine for me, I have not find any issues entering data

Review Source

CA

Christina A.  
Research nurse  
Hospital & Health Care  
Used the software for: 1-2 years

### "An easy to learn tool for research "

August 14, 2024

4.0

generally good, easy to navigate and learn to operate

Pros

It's relatively easy to navigate and fill in

Cons

too many repetitions in the clinical forms

Review Source

MT

Minh T.  
Data Scientist  
Medical Devices  
Used the software for: 1-2 years

### "Good starter solution"

August 7, 2024

4.0

I would recommend using this solution if you want to implement simple questions.

Pros

It's a good solution if your company needs to record clinical data rapidly. Our QA team was happy with its compliance.

Cons

I wish we would have more degrees of freedom for modifying the form. We have to rely too much on Greenlight Guru Clinical technical support for implementing questions (show-rule for multiple-choice for example).

Review Source

KR

Kathleen R.  
Senior Clinical Research Nurse - Team Leader  
Research  
Used the software for: 1-2 years

### "Very good feedback"

August 7, 2024

5.0

Very comprehensive feature set, including patient enrolment and real-time data collection, greatly enhances the efficiency of managing clinical trials.

Pros

users easily understand how to use the app without extensive guidance

Cons

This app visually not that appealing and modern

Review Source

sS

sharom S.  
CTA  
Hospital & Health Care  
Used the software for: 6-12 months

### "recommended "

August 7, 2024

5.0

Pros

it is easy to use it is quick the drop down menu is helpful

Cons

i haven’t had any issue at the moment, it has worked well

Review Source

MB

Monika B.  
PMCF Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Smart-Trial user feedback"

August 3, 2021

5.0

PMCF Data collection

Pros

Easiness of use. GDPR and Privacy data security, guaranteed following standards and regulations for clinical data collection. Makes the reporting work for collaborators very easy when collecting data. Structured approach following medical device regulations requirements (including AE/AES reporting, audit log and mre).

Cons

Creating forms requires switching back and forward between "edit" and "preview" to monitor the layout. Labelling of the data variables is not easy - the final label could be visualised - to see it, I need to simulate a data download into excel - this is laborious!! No cloud shared storage of forms used in the work group available. Acessing forms created by others needs to be invited to the related study - not comfortable to use, if standard forms with edited labels for variables should be consequently re-used across multible studies and multible colleagues.

Review Source

RJ

Richard J.  
Systems Manager  
Medical Devices  
Used the software for: 1-2 years

### "A very effective overall solution with great support"

August 23, 2022

4.0

We are able to execute PMCF work with our clients.

Pros

It was fast and easy to get to grips with the application. As we built your first study new features were quickly learnt. Whilst feature rich, it isn't overly complicated and has just enough flexibility for our requirements.

Cons

When previewing a form, it would be very, very time productive to be able to edit a question as you preview it. Currently I write changes in a notepad and then go back and make changes on mass. Not time productive. Tables could be presented better and have more robust sorting features (sorting isn't saved between page views). I'd also like to be able to manually drag/sort table rows so I know where I have been when editing multiple forms. Jumping in and out of forms and then back to the forms overview table can be disorientating and take time to readjust. I use a notepad to create manual notes as I do work. Just another extra step. Personally I also would like to be able to turn off the animations (slide up) between page transitions. This can also be disorientating. I would like to be able to create and save custom roles for collaborators. Having to manually pick a custom role every time for multiple people isn't time-productive. There are 'Process show' rules. I would also like 'Process hide' rules. It is possible to hide questions and processes, but it is a bit counter-intuitive and can create complicated workflows. I'd like a Timed-One-Time-Password (TOTP) option for signing in. Also I'd like the flexibility to choose how long it takes until I get logged out. Something like "Remember me for 3 hours".

Alternatives considered

[Climedo](https://www.capterra.com/p/191540/Climedo/)

Reason for choosing Greenlight Guru Clinical

Jon gave a better preview of Smart-Trial than Climedo did theirs.

Switched from

[ClinCapture](https://www.capterra.com/p/133931/ClinCapture/)

It was too complicated and frustrating to use.

Review Source

ML

Marcin L.  
Principal Data Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Definitely recommend"

July 1, 2021

5.0

Pros

First of all I am satisfied with the ease of use of Smart-Trial from Data Manager perspective. Creating new studies is really simple, logical, intuitive and new features are systematically added allowing to build a study exactly the way I want. Building a new study is a pleasure. Once the study is up and running and patient data is collected, everything works as expected as well. Data managers and CRAs have no problems reviewing and verifying data or managing queries, while site users are finding their way around the new EDC with ease. Of course there are features that could be improved, but these are by no means disqualifying factors, but rather something that would further enhance the value of the system. Customer service from Smart-Trial deserves a separate comment - everything works here at the highest level and every request or question is always met with a professional and helpful approach.

Cons

As I mentioned when writing about the advantages, there are a few minor details that could be improved, but they are rather tiny things that would be nice to have and they in no way diminish my evaluation of Smart-Trial. For example: - There should be a possibility to open more than 1 query per question, - The ability to export a list of queries to an excel file would be valuable. - Currently there are 2 types of data verification, e.g. for CRA and DM, but sometimes a third backup type of verification could be useful, e.g. for Medical Monitor or Pharmcovigillance. - I think it would be a good idea to implement "view-only" items, i.e. items that would pull data from one form and display it on another. In this way, it would be possible, for example, to pull laboratory normal ranges for a particular patient from one data event and display them on another.

Review Source

DB

Daniella B.  
VP Clinical Affairs  
Medical Devices  
Used the software for: 2+ years

### "SMART-TRIAL for small scale clinical studies"

June 29, 2021

4.0

I have been using SMART -TRIAL for relatively small clinical studies, both post market and first in human. I like the ease of set-up and the full control I have and I very much appreciate the SMART-TRIAL team on their positive attitude and the ongoing improvement of their product.

Pros

Easy to set-up and full control over amendments after initial release. Excellent customer support, the SMART-TRIAL team is always available, happy to help and eager to constantly improve their product in response to your feedback.

Cons

The ability to track data in a smart and convenient way. Although data export has been much improved it is still not satisfactory to my needs.

Alternatives considered

[iMednet](https://www.capterra.com/p/79047/iMedNet-EDC/)[Viedoc](https://www.capterra.com/p/160680/Viedoc/)

Reason for choosing Greenlight Guru Clinical

Significantly cheaper. SMART-TRIAL team very responsive and positive attitude.

Review Source

VR

Verified Reviewer  
Clinical project manager  
Medical Devices  
Used the software for: 2+ years

### "Off site monitoring "

March 2, 2022

4.0

Pros

The ability to monitor a clinical trial on daily basis when COVID is restricting all access to sites.

Cons

Downsides to the software (which have been very few) have been addressed and solved by Smart-trial team that they are non of a issue anymore.

Review Source

RS

Ronit S.  
Clinical & Regulatory director  
Medical Devices  
Used the software for: 2+ years

### "Great experience with Smart-Trial EDC"

September 16, 2020

4.0

We use Smart Trial for 3 different clinical studies, in 5 different clinical sites, during the last 2 years. It is a flexible and user friendly platform which helps us to manage and control the studies data with minimal efforts of the clinical team or from our side.

Pros

The SW is very easy to use and friendly to implement. We get very good support and high flexibility with payment. We can manage multiple small clinical pilots in a reasonable price and by self- deployment and adjustment to our needs.

Cons

There are several features that are not available yet. Monthly payment even when no patients are active. For us, better option may be to pay per patient recruited to the study. Minimal analysis tools

Alternatives considered

[OpenClinica](https://www.capterra.com/p/78122/OpenClinica/)[Medrio](https://www.capterra.com/p/92497/Medrio/)

Reason for choosing Greenlight Guru Clinical

Better value per money Great support Self control of the EDC design and deployment

Review Source

Response from Greenlight Guru

October 13, 2020

Thank you very much for this kind review. We are aware of the fact that there are always missing features and a system like SMART-TRIAL is never finished. In relation to that, it's important that you keep sharing feature requests with us, so we can make sure that they are taken into account for further product development. We greatly appreciate the cooperation with DosenTRX and look forward to continuing the cooperation.

BL

Berit L.  
Project Manager  
Research  
Used the software for: 1-2 years

### "Smart trial for advanced prostate cancer drug trial"

April 19, 2021

5.0

We have been able to set up a clinical trial with different drugs in a fast way in several countries and have good data quality.

Pros

Easy to learn how to build our study and to train our sites on how to use it. We had very little time and not a lot of money when we had to find a system that would fit our demands and could be launched fast. We are still developing our study and there are some very nice features which have been released recently, that we will implement in a study amendment. Provided templates are very nice (SOP, training log etc)

Cons

It would be nice to have a graphical presentation of how for example specific lab values are changing over time, i.e. in our case how PSA values change over time.

Alternatives considered

[Macro](https://www.capterra.com/p/183567/MACRO/)[OpenClinica](https://www.capterra.com/p/78122/OpenClinica/)

Reason for choosing Greenlight Guru Clinical

Ease of use, price

Review Source

Response from Greenlight Guru

May 25, 2021

Thank you for the fantastic review, we're very happy to hear about your experience with the SMART-TRIAL platform.

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