--- title: "Meetingmax Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Meetingmax Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/153004/Meetingmax/" page_type: "product" language: "en" --- # Meetingmax Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Meetingmax ## What is Meetingmax? Meetingmax’s room block management software simplifies the hotel booking process for attendees and helps to maximize contracted hotel inventory, helping you meet attrition. Manage multiple sub-blocks with tailored communication, secure inventory, and flexible billing options. Import rooming lists to quickly create mass reservations. Our platform isn't just efficient; it's lucrative. Monetize the booking process through booking fees, deposits, and cancellation fees. ## What is Meetingmax used for? [Reservations](https://www.capterra.com/reservations-software/)[Event Management](https://www.capterra.com/event-management-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $6500 Usage Based, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Meetingmax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://meetingmax.cc&name=Meetingmax) ## Meetingmax Overview Updated August 2026 AI summary Meetingmax provides cloud-based reservations and event management software for organizations of all sizes that coordinate group bookings and event logistics. It supports online booking, group reservations, payment processing, and reporting, with additional features like customizable branding, multi-language support, real-time updates, and third-party integrations. Teams can manage room blocks, event schedules, and attendee arrangements through a unified web interface. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Meetingmax 4.7 (38) VS. [4.8 (1,186)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price $6500 Usage Based, One Time Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (38) Ease Of Use 4.8 (5,806) Value For Money 4.6 (36) Value For Money 4.7 (3,582) Customer Service 5.0 (38) Customer Service 4.8 (3,310) ## Meetingmax alternatives [4.8 (1,597)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/153004/Meetingmax/alternatives/) ## FAQs about Meetingmax Overview ### Which roles and teams benefit most from Meetingmax? Meetingmax is most used by event services, convention services, and housing teams that coordinate attendee lodging, room blocks, and travel logistics. Directors and executive leaders use it to streamline event operations, manage vendor and venue details, and improve visibility across sales, destination services, and large meeting planning workflows. Answer based on 38 reviews Overview ### What company size and specific industries is Meetingmax built for? Meetingmax is designed for event planners, corporations, associations, and convention and visitor bureaus. It fits organizations that manage meetings, conferences, and related events, including businesses and membership-based groups that coordinate hotel blocks, attendee arrangements, and event logistics. Features and Usability ### What are the key features of Meetingmax? Meetingmax offers booking management, reservations management, and room booking for event and group stays, plus room block management and group reservations. It also includes availability management, rate management, billing and invoicing, payment processing, access controls/permissions, reporting/analytics, alerts/notifications, customizable reports, and third-party integrations. Integrations ### Which third-party tools and platforms does Meetingmax integrate with? Meetingmax integrates with RainFocus and Stova for event and meeting management connectivity. These catalog integrations cover two third-party platforms, giving Meetingmax direct links to software used for event planning, registration, and attendee coordination. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Meetingmax offer? Meetingmax provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, documentation offers written reference material, and videos give self-paced walkthroughs for reviewing features and setup steps as needed. Answer based on 3 reviews Getting Started and Support ### What customer support options does Meetingmax offer, and how do users rate the experience? Meetingmax offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users describe support as quick, friendly, and easy to reach, with responses often arriving within minutes and issues handled thoroughly. A recurring frustration is that training materials were not always updated, though staff helped clarify changes directly. Answer based on 15 reviews Ease of use ### Is Meetingmax easy to use for planners, hotels, and attendees? Meetingmax feels easy to use for planners, hotel partners, and attendees, with a clear booking flow and intuitive setup tools. Event and housing teams often like the organized backend, editable front end, and self-service reservation changes, though some longtime users say added features make navigation and user management more complex. Answer based on 12 reviews ## Features AI summary Based on 5,334 Reservations reviews Capterra reviewers highlight these as the features that matter most when choosing reservations software: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) Meetingmax supports **Online Booking** and **Booking Management**, giving teams a way to accept reservations digitally and keep booking details organized in one place. However, it does not include **Calendar Management**. Instead, it offers other important capabilities such as **Payment Processing** (**51%**), **Customer Support** (**46%**), and **Mobile Access** (**45%**), which can help businesses handle transactions, respond to customer needs, and manage reservations on the go, allowing teams to keep daily booking operations efficient and accessible. Online Booking 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Booking Management 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Payment Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Customer Support 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Mobile Access 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customer History 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Meetingmax 26 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Group Reservations: The ability to reserve times in groups. - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Block Management: Book and manage rooms at an event - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (38) 4.5 Based on 38 reviews ## Pricing Value for money 4.6 (36) Basic $6,500 Usage Based,One Time Value for money 4.6 (36) 4.6 Based on 36 reviews ## Integrations [ Stova](https://www.capterra.com/p/88289/Stova/)[ RainFocus](https://www.capterra.com/p/188584/RainFocus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (38) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (38) 5.0 Based on 38 reviews ## User reviews Overall rating 4.7 Based on 38 reviews Filter by rating 5(29) 4(8) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent ES Erin S. Director of Event Services and Housing Events Services ### "Valuable Housing Solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 8, 2024 Overall, I've had a great experience with the Meetingmax team and software. They are quick to respond, quick to try to offer solutions, and are always working towards the next best features. Pros I love how user friendly it is. The customization options are great- everything from how you set up an event and use to system to the front end design. It's very well organized on the backend and aesthetically pleasing on the front end, which makes it a good user experience for all involved. Outside of the software, I value the community they've built by hosting their annual Unconvention - the ability to connect and network with other housing managers is a huge value that sets Meetingmax above the rest. Cons I would love more cross event reporting options - the reporting is great on an event by event basis, but it would be nice to be able to pull detailed reports across multiple events (annual reports for all events, hotel reports for all events, year by year comparison reports for repeat events, etc.) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OW Olivia W. Housing and City Information Manager Hospitality ### "Great System for Managing Housing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2024 Overall I love it. The system is easy to use and I am learning more and more. Pros The customer service is exceptional. Anytime you need something and reach out, it is responded to in a timely manner. Cons Sometimes there are little quirks that don't work for everyone, but it is minimal. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CC Carrie C. Event Services Manager Leisure, Travel & Tourism ### "CVB loves Meetingmax Customer Service & User Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2024 Our CVB contracted with Meetingmax in 2018. We switched due to our former housing software provider not meeting expectations. Meetingmax solved all of those issues and we have not had those issues since. Meetingmax customer service rep \[sensitive content hidden\] & Help Desk are always ready to help and go above and beyond. The software works as it should. No complaints. Invoicing is on point. We are very happy. Pros Meetingmax showcases a great user experience for those making reservations. The software allows for detailed wording edits and graphics throughout. Also, holding rooms during the reservation process is huge so that users aren't competing to complete their reservation first. When systems don't hold rooms throughout the reservation process, users who are still "in process" will get errors when the rooms are no longer available. Cons The reservations tab and searching for a reservation are glitchy sometimes. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Groupmax was beginning to be glitchy with errors. Groupmax became Passkey. Passkey was integrated into Cvent. Reasons for choosing Meetingmax Meetingmax showcased a great user experience for those making reservations. The software allowed for detailed wording edits and graphics throughout. Also, holding rooms during the reservation process was huge so users weren't competing to complete their reservation first. This led to errors for those reservations still "in process" when the rooms were no longer available. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Amber W. Senior Event Services Manager Events Services ### "Great client service and easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 29, 2023 Pros MeetingMax is one of the most intuitive software platforms I've ever worked with! It's easy to use for our internal team to setup, track and report on events, and it's equally as easy for event attendees to reserve and update their hotel reservations. On the rare occasion that questions or concerns come up, the team at MeetingMax is responsive, thorough and very knowledgeable. Cons Too manual and admin heavy, for our CVB as well as our hotel partners. More automation is needed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MW Michelle W. Director of Services and Housing Non-Profit Organization Management ### "Greensboro" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2023 Wonderful! Love that MM continues to update their system. Pros There are many features in Meetingmax that are easy to use. Easy to customize and navigate through the system. Always can reach out to the team with questions and get great help. Cons Nothing really so far. Still learning some of the new features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS Diane S. CEO & Hotel Coordinator Sports ### "MMX extended family of We Build You Play" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2023 See above in Pros and Cons Pros We have been told by our hotel partners that we are the best they work over all housing companies which is also a shout out to MMX for having a great product that is easy to use. MMX is the glue between us and our hotel partners that helps create our strong bond. Being a family owned company we feel that MMX is an extension of our family because of the customer support we receive from them is above and beyond and we feel like we know everyone that works at MMX from \[sensitive content hidden\] and even some of their pets name. I know most if not all of them know all my dogs names. They take the time to learn about you and your company. They listen to feedback and know that not everyone's housing needs are the same. I know at least for me I feel a part of the MMX team. Cons Anything that has everyone popped up as a feature that I thought I wish I could do this on MMX I have talked through with MMX and they either showed me feature I wasn't aware of because I just didn't need it until now or worked with me to create or improve something to make it better. Nothing is perfect but I never run into a roadblock with MMX where they leave me without roadside assistance to get me back on my journey and cruising. Reasons for choosing Meetingmax Customer Service, Training, I can't remember what the cost was or if we event got that far. Also longevity that MeetingMax has been in business. Also a few or the CVBs we partner with for our events had experience with MMX and it was all positive. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LP Laura P. Event Services Manager Events Services ### "MMX has got it going on!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2019 Meetingmax has created an amazing service that we are able to provide to our clients to solve their housing struggles. Throughout the 11+ years we've been using MMX, it has been a huge benefit to manage hotel blocks through the system and provide 24/7 tracking for current events and detailed history of all past events. Working with the Meetingmax team has been an absolute joy as they are just such a cool and inspiring organization. Throughout all the years we've worked with MMX, their support has never once wavered and they hold such a high standard of service and innovation. Pros The customization of this software is just insane! Each event has the ability to have so many different features and capabilities within the communication to the guest, event branding, room inventory settings, etc . Even the way you manage the system can be customized as there are various ways to run reports, create alerts, send notifications, etc. Cons While Meetingmax is still extremely intuitive and user friendly, it has become rather complex over the years with all the added features & capabilities so navigating the system has become a bit more intimidating as there is just more to to learn, understand and utilize. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Bethany L. Destination Services and Housing Manager Hospitality ### "I LOVE Meetingmax " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2019 The customer service level of the Meetingmax team is very high! They offer quick responses to questions and it's clear they genuinely care about their customers. Also, the Unconvention is a great user conference! You learn valuable information and get many opportunities to network and collaborate with other MMX users. Pros 1\. User-friendly 2. High level of customization for events. 3. Attractive front-end Cons 1\. The rooming list procedure for hoteliers can be confusing, especially if the hotel isn't in the system all the time because system updates are frequent. 2. Meetingmax is not compatible with Passkey. This is becoming a problem for our city because four of our conference hotels are Marriott properties and the Marriott brand recently adopted Passkey. Reasons for choosing Meetingmax The overall value of Meetingmax continues to beat out Passkey every time we conduct an analysis of the two softwares. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2019 Hi Bethany! Thanks for the great review! BS Brian S. sports and housing manager Hospitality ### "My friend Meetingmaxwell" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2019 Pros Speed and accuracy, ease of use for hotel/planners, and customer service experts that are an email or phone call away to help. Cons Small things, overall i love the system. Reasons for choosing Meetingmax The customer service, which is unfair to any other company out there, as this is the only platform I/we have ever used. But at best, the competitor might match the customer service, but i seriously doubt it. I know they couldn't be better than, they might only match the level of customer service. It's not just the people dealing with the customers, it's the entire company. From the CEO down, every person i have met with Meetingmax has been extremely helpful, courteous, and knowledgeable. Their culture is what other companies strive to be like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2019 Thanks Brian! We appreciate your feedback. JC Jeremiah C. Sales Manager Hospitality ### "Review from Athens" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2019 I love everything about MMX. From the Unconvnetion, to customer service, these guys have it going on. I recommend them to anyone that will listen! Pros We love the ability to have someone answer our questions as soon as we have them. Any time we are not finding a way to get the system to do what we want it to, there is always someone there to help us find a solution or to start the process of getting a solution fixed. Cons I wish that it integrated a little more smoothly with registration companies. I understand that MMX has an open API, but generally, registration companies charge for an API to be created. Aside from this, the software works great! Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2019 Thanks for the review Jeremiah - you rock! Our integration with Aventri is now complete, if you'd like more information on that registration system you can reach me at kelly@meetingmax.cc. [View all Reviews](https://www.capterra.com/p/153004/Meetingmax/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs Meetingmax](https://www.capterra.com/compare/114949-153004/Eventbrite-vs-Meetingmax)