# TrackSmart TimeClock Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TrackSmart TimeClock Software - reviews, pricing plans, popular comparisons to other Time Clock products and more.

Source: https://www.capterra.com/p/153008/TrackSmart-TimeClock/reviews

---

# 

 TrackSmart TimeClock Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TrackSmart TimeClock

## What is TrackSmart TimeClock?

TrackSmart TimeClock lets employees clock in and out, managers approve the records, and then it does the rest of the work for you! You can handle payroll in one click, prevent employees from clocking in before their shift starts, and see who has clocked in from any computer. Try it free! No credit card required.

## What is TrackSmart TimeClock used for?

[Time Clock](https://www.capterra.com/time-clock-software/)

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$22

Per Feature, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TrackSmart TimeClock

4.6 (24)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$22

Per Feature, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (24)

Ease Of Use

4.7 (5,044)

Value For Money

4.5 (23)

Value For Money

4.5 (4,809)

Customer Service

4.6 (22)

Customer Service

4.6 (4,827)

## TrackSmart TimeClock alternatives

Highest Rated

[4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.8 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/)

Starting price

$4.49

Per User, Per Month

[4.4 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/153008/TrackSmart-TimeClock/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Mobile Access

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Payroll Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Timesheet Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Vacation/Leave Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Request, track, and manage time off requests and vacation time

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

TrackSmart TimeClock 12 features

Manage the process of evaluating documents or requests submitted for approval

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Track employees' arrival and departure timings for payroll purposes

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Access software remotely via mobile devices

Manage employee salary processes, data, taxes, and records administration efficiently

Timed notification for any upcoming task, deadline, appointment, or activity

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

Get Advice

We can help you find the software with the features you need.

Features

4.3 (24)

4.3

Based on 24 reviews

## Pricing

Value for money

4.5 (23)

Free Trial

Basic

$22.00

Per Feature,Per Month

Value for money

4.5 (23)

4.5

Based on 23 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (22)

4.6

Based on 22 reviews

## User reviews

Overall rating

4.6

Based on 24 reviews

Filter by rating

5(15)

4(8)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AS

Ashley S.

Assistance Admin

Mental Health Care

### "TrackSmart for a healthcare facility"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 10, 2021

The minor inconvenience of a glitchy app for employees to clock in is definitely worth the ease for the administrator when scheduling and doing payroll.

Pros

Scheduling employees is fast and easy, it's point/click/select person from dropdown menu. You can have multiple sites that you're building a schedule for, and it's easy to go back and forth between calendars. One nice feature is that it will tell you if you double scheduled a person for different places at the same time. The reports are one of the best features; there's so many ways you can run reports to analyze data in terms of hours and pay. It makes the payroll process seamless. If employees miss a clock in or out, they are able to fix it themselves on the site which prevents tedious tasks for the manager.

Cons

The app seems to have glitches often, so we have our employees use the website on a tablet. It would be wonderful to rely on using the app, but there's too many issues. It takes an extra step to get to the website. Also, it's not a straightforward process for employees to use the report feature, and you need to be familiar with Excel because that is how the data is outputted.

Reasons for choosing TrackSmart TimeClock

It's most cost-effective and comprehensive for a small business, and the only product you'd need for scheduling and payroll.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Adria A.

Foreign Attorney

Legal Services

### "good time tracker "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 5, 2019

Pros

as an employee I've needed to test a lot of time clock softwares to see which one fits better for the company. This one lets you make a full report on attendance and times off or vacations, keep schedules of everyone and even customize the reports. I like that you can use it out of the office.

Cons

I feel the spreadsheets need some improvement.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jenny D.

HR/Payrol,.

Accounting

### "TrackSmart TimeClock is great software to use for your timekeeping needs!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

December 9, 2018

Pros

I like how TrackSmart TimeClock not only helps you keep track on the hours that employees work, but is a good way to keep track of their time off as well.

Cons

I'm a new user to this software and I like what I've experienced with it so far and don't have any complaints yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Pediatric Surgery Research Fellow

Hospital & Health Care

### "user"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 5, 2018

Pros

It helps keeping my team organized and knowing what is on or off.

Cons

I would like this app to incorporate the capabilities of one of the other apps like monday.com so I do not have to use to 2 separate apps to check and follow up on my team members and ongoing projects.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

angie a.

service coordinator

Information Technology and Services

### "easiest app on the market so far "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2017

Pros

Very easy to track punches when employees are working remotely or out in the field. Also includes mileage!

Cons

When clocking out for lunch, unable to see what time you punched out. It would also be nice to see after the punch how long you worked that day.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Angela A.

office manager

Information Technology and Services

### "Easy to use and understand "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 7, 2017

Pros

extremely user friendly. anyone and everyone can use this app. Perfect for small to medium sized companies.

Cons

unable to see clock in and out times on mobile device. would be a great feature for users to keep track of what time they clocked out for lunch.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Kenia D.

Center Administrator

Medical Practice

### "Easier to manage"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2016

It was a great decision to switch to Track Smart Time Clock, it makes your job a lot easier to manage. I would recommend this product

Pros

Easy to follow

Cons

No comment

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CT

Courtney T.

### "Perfect for my small business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 20, 2016

TrackSmart offers the perfect features for me to run my small business. Timeclock is incredibly easy to use and individualize. We are able to train staff in less than 10 minutes and it is reliable every month.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BG

Beth G.

### "Cost-effective Timekeeping choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 16, 2016

TrackSmart is the perfect solution for my small business! It is cost-effective, easy to access, and intuitve for users!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Diane B.

### "Tracksmart review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

December 15, 2016

The experience has been good for our company. After all of my research on time clock software, I found this one to be the easiest and more user-friendly than other software I researched.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Scott D.

Owner of Heritage Painting

Construction

### "Time management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 14, 2016

This is the best bang for my money. It's simple and easy to use. I didn't need all the controls that other companies were offering with much higher prices. This does what I need and more if I want to upgrade. I'm very happy.

Pros

Its simple to use and does what I need

Cons

Price point after 10 employees but you're still the best price on the market, so I'm not complaining.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IM

Ivan M.

GM

Food & Beverages

### "Great Product for our Team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 14, 2016

I love this product. It's really helped manage our team's time. The app is really helpful for our team.

Pros

The app

Cons

It's pricey. The scheduler is not as easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Amy H.

Parks and Recreation Coordinator

Government Administration

### "This program changed the way we operated our community pool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 14, 2016

The features made managing our time clock and payroll so simple. I can't wait to use the scheduling software in conjunction with the time clock this year!

Pros

accurate time sheets are generated electronically from manager approve punches in and out

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kevin B.

Partner

Medical Practice

### "Good Stuff!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 14, 2016

Works well and easy to use. Everyone seems to enjoy it. We have used it for a while now too and like I said - everyone seems to enjoy the interface.

Pros

Easy

Cons

Can be hard to navigate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CJ

Carlos J.

### "Great Bang For Your Buck"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 14, 2016

I have used it for a year and it solved all my time tracking issues. Payroll takes 1/4 of the time it used to. Employees also know their hours so there are never any surprises.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Mark R.

Owner

Entertainment

### "A Life Saver!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2016

I love TrackSmart. It has been an absolute lifesaver in running my business. I create a work schedule and publish it to my employees and then I am out of the loop. If they have a conflict and can't make or don't want a shift, they offer it up and other employees can grab it if they want the extra hours. The system keeps track to make sure that nobody is taking too many hours and moving into overtime pay situation. I can easily view the work balance between employees with a single click. At the end of the pay period, with just a couple of keystrokes, I get a report of the total number of hours worked by each employee. The employees use the smartphone app to manage their work schedule as well as clocking in and out. It's amazing to me how simple the system is. It's exactly everything I was looking for in a scheduling system.

Pros

Very simple to use. Employees can trade shifts without me being involved. Reporting at the end of the pay period is easy. The mobile app makes it simple for employees to clock in and out.

Cons

I would like to be able to have my "standard schedule" that I can start with when creating a work schedule. The system does allow me to copy the schedule from past weeks but that will always include shifts that have been swapped out. I want to be able to start with my baseline schedule.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VH

Vickey H.

IA

Financial Services

### "Great tracking system"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2016

TrackSmart TimeClock is very easy to use for what I need. I like that I can make any needed corrections easily. I would and have recommended it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kathi H.

Bookkeeper

Legal Services

### "Great timeclock program"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 2, 2016

As the bookkeeper and payroll person for our small law firm, and working remotely, this program has been great for me to know when someone is out ill and to calculate their hourly wages without physically being in the office. The program is easy to use and lets us set up specific log in stations so that employees cannot log in from just anywhere. I highly recommend it.

Pros

Easy to use; Able to log in and run reports from any location

Cons

The reports have a few more clicks than I like to get to what I need. Saving a shortcut to my desired reports would be a nice feature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Julian L.

Sales Supervisor

Retail

### "EXCELLENT SOFTWARE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2016

I've tried other timeclock software and none have fulfilled my needs like tracksmart. I can recommend it without hesitation. Their CS is very awesome too. keep up the good work guys!!!

Pros

Everything

Cons

There is nothing I don't like about it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Caleb C.

Operations Manager

Non-Profit Organization Management

### "Great Site for Our Small Buisness"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 2, 2016

As a Non-Profit, we needed good time clock and scheduling system that wouldn't break the bank. TrackSmart has worked for all our needs including requesting and tracking time off for employees. It has been easy to use and the reporting features for our payroll are perfect. It does take a bit to get familiar with how it works but you will get the hang of it and then it's pretty simple. We've had no problems and plan to keep it as our time and scheduling site for years to come.

Pros

It provides everything we need in one site. the additional App for clocking in and out works great for our employees that don't always come to the office

Cons

Some of the scheduling features could be a little more simple and easier to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KJ

Kylie J.

Property Manager

Real Estate

### "Great Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2016

Easy to use, does not conflict with other programs I use. We are able to get time cards quickly and efficiently without any extra work.

Pros

Ease of use

Cons

Excessive emails

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LT

Lani T.

Practice manager

Medical Practice

### "Practice manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 2, 2016

I like the program. The only suggestion I have would be to show a clock on the clock in the screen so employees know what time will be stamped.

Pros

simple to use.

Cons

Needs to show time on the clock in screen

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Maggie S.

Director of Business Development

Hospital & Health Care

### "Saves so much time"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 2, 2016

TrackSmart Timeclock has helped organize and keep better records of our employees' hours, PTO, and attendance. With a few clicks we can have everything over to our payroll company, saving us a lot of time.

Pros

Ease of use. Saves time. Easy to look at employee history.

Cons

Adding a time record! It doesn't automatically add it to the specific employee whose record is currently being accessed, it insists you choose from the drop down box every time which leads to the first employee in the drop down getting records added rather than the intended employee. Also, the calendar. Sun-Sat is typical, this one is Mon - Sun.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jon S.

### "Decent for a beginner, but not accurate enough for real time tracking"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

December 2, 2016

Good people to work with, but the product is deficient in critical areas critical to accurate reports review and time measurement. We are canceling our service and moving to Paychex Flex to meet our demands.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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