Keytech Security Solutions

SMS


5 / 5
19 reviews

Who Uses This Software?

public and private orgnisation. Including, commercial & residential buildings, hospitalities, industrial sites, embassies, consulates, hospitals, government entities, educational insts and more.


Average Ratings

19 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Keytech Security Solutions
  • keytechsecuritysolutions.com/
  • Founded 2003
  • United Arab Emirates

About SMS

SMS visitors regiter ! A fully digitalised, crimes deterrent, secure, reliable and highly effective to serve the purpose it is designed for. Replaces the outdated manual way of registering visitors. Keeps the safe holding of the records of all visitors in case of emergencies. Detects visitors anomaly, visitors information travels with them where they go, and they are no longer required to present identification each time they visit.


SMS Features

  • Alerts/Notifications
  • Badge Management
  • Document Management
  • ID Scan
  • Pre-Registration
  • Registration Management
  • Self Check-in
  • Visitor Tracking
  • Watch List
  • Checkpoint Tracking
  • Customer Management
  • Data Collection
  • Event Management
  • Incident Management
  • Investigation Management
  • Multiple Alarm Queues

SMS Reviews Recently Reviewed!


I have been using Mikal for 18 years. It has met many of the customized needs of my company.

May 23, 2017
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Mikal is comprehensive, customizable and loaded with many features. Customer service includes marketing as well as technical support. It is suitable for non-salon, wellness-oriented companies such as my establishment. Mikal will build and create custom features upon request. The staff is very knowledgeable and reliable. Mikal conducts regular educational, hands-on events, both locally and off-site, for the benefit of its users.

Cons: The software is not as user-friendly as other, simpler appointment book and point of sales programs. It does require extra effort to learn because there are so many variable features. That said, one need only learn the features that you will be using, thereby making it simpler to learn. Mikal is not currently cloud-based optional and therefore not as up to date with the latest technological features available with other programs.

Easy, efficient & customized salon software gives me freedom to focus on more important tasks.

Jun 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Mikal does everything I need, even things I didn't know I needed and now can't imagine being without. It 's fairly straightforward to train new team members on, the support with the software is insurmountable. The software is tailor-fit to my specific preferences and the company is incredibly responsive to the ever changing needs of the industry.

Cons: I do wish I had a detailed user manual to refer to when support is not available. Sometimes I just can't remember where to find or how to run that one pesky report and etc. A list of what error codes are and trouble shooting for each one-the help buttons/option do not offer much information at all. Multi-screen use especially during reports would save some serious time and frustration.

Very professional and always ready to help.

Jun 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: It's easy to navigate! Employees really like to use the one in the dispensary to troubleshoot there schedule and add/check color formulas. Not many software offers that option.

Cons: Only thing is missing is the clients feedback/review option. Demandforce does it for us now, I would really like to eliminate Demandforce if they would provide us that option.

We have used Mikal for decades. They are always making a good product even better!

May 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Every time we train a New Spa Employee. That has used other software. They cant'

believe how easy Mikal is to use. And how many useful tools it has for them to be more

efficient with there work.

Incredible support when we have issues or things that need resolved!

Mixed Feelings

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I appreciate SMS for its ability to house students' information in an organized manner.

Cons: As an educator, I work at multiple schools. The limits of the program only allows me to access one school's data, thus i rely on others to allow me access.

I've been with Mikal since the beginning

Dec 29, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: As a long-time user, I can't actually compare it to anything else but I think it's pretty easy to use

Cons: I would like to be able to print to screen on some reports and better help menu example; being able to type in what is a turn or what is min-max etc

Great always have a solution

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Support is wonderful always patient and calm I love they attach and see the problem instead of us trying to explain

Cons: Switching screens is awful

no spell check.

Wrap around in letters is a pain when typing and can not change font

Been an outstanding benefit to our business!

Dec 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Support behind it. Orientation and growth of the product features to keep pace with the ever changing business we are in.

Cons: .

Great way to communicate!

Jul 09, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use interface, consistency in tracking individuals and its online web-access.

Cons: Slight integration difficulty at first with our technology, however the support team sorted it out quickly.

Overall: Really efficient platform to communicate to our employees. Great for managing occupants and daily visitors. We find it exceptionally interactive and easy to use. Great product overall.

User friendly and endless amounts of support when needed!

Jul 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The support team is amazing. Most time when you run into an issue troubl shooting or an automated system is your only line of support. With Mikal their support staff is accessible. They are polite and friendly and always get to the root of my issue in minutes. The program can be customized for the clients needs which was very helpful for me as a user. No wasted work.

Cons: My only suggestion would be updating the user interface. its looks is a bit bland or old i should say but its functions are anything but

Overall: Reports at a glance, organized customer database. Uniform procedure for all staff

Vendor Response

by Keytech Security Solutions on July 25, 2018

Thank you Jessica! We appreciate your input. Be sure to check out our all new MIKAL SEVEN that has just released. All new JAVA based GUI interface.
Give us a call at 513-528-5100 for a quick run through. Thank you. Fred and your MIKAL Support Team

excellent idea

May 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: can not be manipulating, paper free, enhanced the standard of our security, accessible via web and comprehensive reporting

Cons: I really like everything about this software, I can't think of anything on this software not necasaary

Mikal Salon Management

Nov 18, 2014
5/5
Overall

Comments: One of the easiest to set up and daily operations are a breeze. One of the best software's in the industry for tracking clients sales, information, chemical information. Integrates seamlessly with Demand Force and X-Charge for increased online booking presence and Credit Card and X-Check processing. Wonderful, professional company that is always listening to us in the field as to what is needed in the next generation update.

Vendor Response

by Keytech Security Solutions on January 23, 2017

Thank you Jim. Your business continues to prosper and grow. What a great team you have. Keep it up!
Fred and your MIKAL Team

Mikal an amazing company!

Nov 17, 2014
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Mikal continues to impress. They are constantly growing and keeping the software up to date with the ever increasing demand from clients. They offer features like online booking, demand force integration, and our employees can book their guests from anywhere using their smartphones. I am able to run my business more effectively because of how the system keeps track of all inventory, guest buying habits, and employee sales. The reports generated by Mikal help me make important decisions on a daily, weekly, monthly, and yearly basis.

owner

Nov 21, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been using Mikal software for many years. It does everything I need to run a very busy salon. It makes evaluations so easy . Makes inventory correct and easy to order. The point of sale makes it easy to you balance and mays payroll correct every night .There are so many reports . You can set it up anyway you want. I can remote from anywhere I want also. As you see I like the system. The support is great. They can walk you thru anything.

Excellent!

Jan 23, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We love everything about Mikal! Reporting, pos, online booking, employee mobile access, marketing, and so much more! Their support is number one in our industry!

Vendor Response

by Keytech Security Solutions on January 23, 2017

Thank you Wendy! We appreciate your long term support for MIKAL. It has been a pleasure working with you and watching your growth and development!
Fred
CEO
MIKAL

Great salon software

Nov 18, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have used Mikal exclusively for 7 years, and ease of use gets better and better with each upgrade. I was able to pick it up quickly in the beginning. Their tech support/customer service people are very knowledgeable and friendly.

Vendor Response

by Keytech Security Solutions on January 23, 2017

Hi Erin
Wait till you see MIKAL SEVEN. Easier and even faster. JAVA based and elegant too!
Fred
MIKAL

Mikal

Nov 17, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have use their software for over 21 years can't imagine ever being without it

Vendor Response

by Keytech Security Solutions on January 23, 2017

Thank you Jill and Kenneth. Like you we believe in long term relationships and will work hard to keep you satisfied.
MIKAL
Fred and your MIKAL Team

long term satisfaction with SMS

Nov 17, 2014
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: SMS soft ware addresses every scenario we possibly can dream of

6 day a week, real time, tech consultant access

Never a problem in 20 years being a client of the Mikal Coproration

great software

Sep 18, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: great software

Cons: none, great software

Overall: great software, must buy for everyone