--- title: "SMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SMS Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more." source_url: "https://www.capterra.com/p/153030/SMS/" page_type: "product" language: "en" --- # SMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SMS ## What is SMS? SMS visitors regiter ! A fully digitalised, crimes deterrent, secure, reliable and highly effective to serve the purpose it is designed for. Replaces the outdated manual way of registering visitors. Keeps the safe holding of the records of all visitors in case of emergencies. Detects visitors anomaly, visitors information travels with them where they go, and they are no longer required to present identification each time they visit. ## What is SMS used for? [Physical Security](https://www.capterra.com/physical-security-software/)[Visitor Management](https://www.capterra.com/visitor-management-software/)[IWMS](https://www.capterra.com/iwms-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mikal-salon-software.com&name=SMS) ## SMS Overview Updated August 2026 AI summary SMS supports organizations of all sizes with visitor management, offering features such as self check-in/check-out, badge and contact management, registration and visitor tracking, and ID scanning. It accommodates multi-location sites and includes parking management. Deployed via cloud or on-premise, SMS is suitable for businesses seeking to monitor on-site activity and coordinate physical security processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMS 5.0 (5) VS. [4.8 (226)](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/) Starting Price $1 Per Month Starting Price $249 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.8 (73) Value For Money 5.0 (4) Value For Money 4.8 (54) Customer Service 5.0 (4) Customer Service 4.8 (60) ## SMS alternatives [4.6 (131)](https://www.capterra.com/p/150781/FacilityOS/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (20)](https://www.capterra.com/p/155722/Genea-Access-Control/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (58)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [hybo](https://www.capterra.com/p/268554/hybo/) [4.7 (73)](https://www.capterra.com/p/268554/hybo/reviews/) Starting price $0.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268554/hybo/) [View all alternatives](https://www.capterra.com/p/153030/SMS/alternatives/) ## FAQs about SMS Overview ### What company size and specific industries is SMS built for? SMS is designed for public and private organizations of all sizes, including commercial and residential buildings, hospitality venues, industrial sites, embassies, consulates, hospitals, government entities, and educational institutions. It suits organizations that need a solution for managing operations across varied facilities and sectors. Features and Usability ### What are the key features of SMS? SMS offers visitor management, self check-in/check-out, registration management, and ID scanning for access control at entry points. Core security functions include alarm management, audit management, investigation management, safety incident management, and security management. It also includes employee management, contact management, time tracking, multi-location support, badge management, parking management, and visitor tracking. Getting Started and Support ### What training and onboarding options does SMS offer? SMS provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, and documentation offers written material for self-paced reference and feature review. Getting Started and Support ### What customer support options does SMS offer? SMS offers 24/7 live rep support and chat. These channels give users direct help at any time, but no reviewer feedback is available here to describe response speed, helpfulness, or common support issues. ## Features AI summary Based on 1,309 Visitor Management reviews Capterra reviewers highlight these as the features that matter most when choosing visitor management software: - **Self Check-In/Check-Out** (**44%** of reviewers rated this feature as critical) - **Mobile Access** (**44%**) - **Access Controls/Permissions** (**40%**) SMS supports **Self Check-In/Check-Out**, which covers one of the top priorities for visitor management buyers. However, it does not include **Mobile Access** or **Access Controls/Permissions**. Instead, the product offers **Visitor Tracking** (**44%**) and **Registration Management** (**29%**), which can still help organizations monitor guest activity and manage visitor details more efficiently, providing teams with better visibility into on-site traffic and a more organized front-desk process. Alarm Management Configure and receive notifications when something is out of order Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Badge Management Create, manage, and print wearable badges Contact Management Manage, organize, and store contact information Employee Management Track employee schedules, availability, and performance across projects and tasks Event Management Schedule and manage the logistics of activities and other gatherings SMS 17 features ### All Features - Alarm Management: Configure and receive notifications when something is out of order - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Badge Management: Create, manage, and print wearable badges - Contact Management: Manage, organize, and store contact information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Management: Schedule and manage the logistics of activities and other gatherings - ID Scanning: Scan and validate an ID barcode - Investigation Management: Oversee people and resources to carry out an investigation - Multi-Location: Manage and support multiple locations - Parking Management: Manage, optimize, and automate tasks related to parking operations - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visitor Tracking: Track visitors and purpose of visits --- Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 5.0 (4) Basic $1.00 Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS Steven S. Associate Media Manager Marketing and Advertising ### "Great software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2021 SMS is an easy to use software that allows you to integrate business functions Pros This is a great software that can be easily integrated into your comp airs day to day business Cons Not a whole lot. It is a great platform Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MN Michael N. MR Financial Services ### "very excellent solutions " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2019 Pros easy to use no paperwork , environmentally friendly Cons nothing so far this software developed based on logic Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nicole S. Speech-Language Pathologist Education Management ### "Mixed Feelings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 23, 2018 Pros I appreciate SMS for its ability to house students' information in an organized manner. Cons As an educator, I work at multiple schools. The limits of the program only allows me to access one school's data, thus i rely on others to allow me access. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PJ phil J. manager Management Consulting ### "excellent idea" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2017 Pros can not be manipulating, paper free, enhanced the standard of our security, accessible via web and comprehensive reporting Cons I really like everything about this software, I can't think of anything on this software not necasaary Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LT Louay T. Head of Facilities Management Real Estate ### "Great way to communicate!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 9, 2016 Really efficient platform to communicate to our employees. Great for managing occupants and daily visitors. We find it exceptionally interactive and easy to use. Great product overall. Pros The ease of use interface, consistency in tracking individuals and its online web-access. Cons Slight integration difficulty at first with our technology, however the support team sorted it out quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.