Who Uses This Software?

Industry: Construction and Contracting Trucking and Transport Field Services Equipment Rentals and Fleet Services Professional Trade/Contracting


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Aimsio
  • aimsio.com/
  • Founded 2014
  • Canada

About Aimsio

Aimsio provides a cloud-based operations management solution for field centric companies. Our intuitive interface and powerful web and mobile capabilities maximize efficiency and profits. Improve operational productivity with a tool that ensures efficient execution of complex day-to-day workflows.


Aimsio Features

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Aimsio Reviews Recently Reviewed!

Erin's Review

Jan 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to set up and easy to use.

Cons: too many field to fill out, quite time consuming

Overall: The set-up was easy and it is very user friendly in comparison to some other online procurement systems that I've used.

Outstanding

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: User Interface
Easy Learning Curve
Configurable Data Rules
Friendly Customer Service
Web App
iOS App
Flexibility

Overall: I have had the pleasure of working with the Aimsio platform for over 2 years and have not been disappointed. Several features have significantly reduced annoying administrative work that used to severely affect overall efficiency.

For example; the ability to add our own Work Rules to Field Ticket entry which minimizes costly data entry errors. We were able to apply standard rules that data entry should follow and any data that does not follow these rules issues a warning to the user.

Additionally, the system completely syncs with our ERP (Spectrum) which reduces data entry in many ways! Now, equipment, manpower, projects and clients only need to be entered in one system and then they are available in Aimsio for Field use.

And it goes both ways; now Field Tickets, which were previously easily lost/misplaced or hard to read are synced back into our ERP for Payroll and Invoicing. No duplicate entry required.

The overall experience with Aimsio has been top notch! Customer support is always quick to respond to questions and the learning curve for Field Users is next to none!

Thanks Aimsio!

Personal Thoughts

Nov 04, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
Likely

Pros: User friendly

Cons: Too many steps

Overall: I have missed most of the experience while this new software was actually put into place. Using the software is easy, but could be more efficient in terms of having to go back and forth between screens when something is new. For me, I am in accounting and find that the only accounting option with this is to export the information into the accounting program - I am not totally comfortable with this. Importing and Exporting in an accounting program has always made me nervous, like you have to really check everything. I have had a poor experience with that in the past. Computers are great - but not 100% trustworthy. However, I can't really comment on it in this program as we have not yet put that into play. We will be though, and I am really hoping it will go smoothly. The way we do use the program seems to be working, with a few tweaks to be made here and there. I find everything entails a lot of steps, which was something I was trying to get away from but....
Overall it is user friendly and simple to learn, seems to keep the data in check and do what it is supposed to do. As far as pricing goes - I think it is very expensive for what it is.
The staff I have worked with are great people. I have worked closer to Abbas Sarraf and I find him to be very smart. He is very helpful and wants very much to make sure you are a happy customer. When it comes to the accounting stuff, his ambition to learn what he needs to learn to understand what you are looking for so he can provide that for you is fantastic.

The product they offer is good. We are still refining it to work for our company, but strong bones.

Nov 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: I like how simple it is to create invoices. Just a few clicks and its done. It is nice how it includes JHA's and work orders as well.

Cons: It has taken a while to get up to the standards we need. It has been a process in figuring out what works, and what doesn't. We also get charged lots of the time when we need changes which is not good.

Overall: Our experience has been good. It took a while to get to where we are, but it is still pretty good. We had to refine it and tweak it to our standards, but it has become easier to use. I like how simple it is.