Who Uses This Software?

United States, Canada, UK, New Zealand, Australia


Average Ratings

17 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.00/month
  • Pricing Details
    Pricing is based on monthly job volume.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Lawgical
  • www.servemanager.com
  • Founded 2010
  • United States

About ServeManager

Full-featured software solution for management of service of process designed for law firms and process servers. Generate affidavits, manage billing, payments to servers, update jobs from the field, client portal and much more!


ServeManager Features

  • Billing & Invoicing
  • Calendar Management
  • Case & Client History
  • Case Management
  • Client Management
  • Client Portal
  • Conflict Management
  • Contact Management
  • Contract Management
  • Document Management
  • Email Management
  • Financial Management
  • HR Management
  • Library Management
  • Records Management
  • Task Management
  • Time Tracking
  • Trust Accounting

ServeManager Reviews Recently Reviewed!


Capterra-loader

Servemanager is the leader in automation software for legal firms

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how I can sit back and watch jobs flow into my account with an easy to use interface and affidavits that fill themselves out from the service details entered in the field and with customer log in access we can move from old and tired to easy and automated. Thank you Servemanager!!

Cons: I use serve manager for court filings as well as serves and eFilings. I wish there was a way to attach a file to a note and share it with my client. I've mentioned this to the awesome customer support staff at Servemanager and I'm excited to hear that Servemanager is constantly upgrading their software! They added recently added "Server Pay" so now I can keep track of how much I owe my servers in the field.

Overall: Secure Online Document Management, Integration with every app I use on a daily bases and Customer Support that is out of this world.

Capterra-loader

Game changer for our company. Software is great, people are even better!

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very Intuitive/ training new staff on the platform is easy

Streamlines process for handling paperwork

Flexible proofs of service/ documents

Easy uploads for client documents

Great client interface

Customer service is excellent

Easy to track open jobs

Cons: There are some features we'd like that aren't available yet. That being said, they are constantly adding new features that we didn't even know we needed until they gave them to us!

Overall: We're more efficient, have been able to reallocate staff to other positions and our profits have never been higher. The analytics we get out of Serve Manager have helped us make some really well informed decisions about what direction to take our company.

Great experience

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Continues to improve always a work in progress. Love the credit card invoice acceptance the ability to share each attempt and multiplte document printing.

Cons: Would like to share individual misc attachments one by one. Would like to get an error message if I send something to a client and the client email not accepting so i know they didnt recieve the email

Overall: Invoicing daily organization attempt sharing invoicing companies server pay.

Capterra-loader

I save time and make more money

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that i no longer loose track of cases. Affidavits are prepared efficient and effortlessly my clients love the email updates

Cons: I like just about everything. They keep improving it all the time. Only thing else they could add would be ability to more easily see in over view month to year profits rather than just culminative year. For ex april to april

Overall: Saves time and makes me money

Capterra-loader

One of the best system for Legal Support Professional

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As a Small Business Owner the ServeManager team is easy to get ahold of, easy to understand and communicate with, and they get the needs of their clients. The software has help run a successful business in daily

Cons: I have none. I was one the first pioneer users when it started, I didn't except much at first but I have seen rapid growth in adding new features and upgrades

Capterra-loader

Very pleased

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it is web based program that Allows us to use the program why we are on in like. We also like the interface

Cons: No scan bar program to allow easy access to the particular job and intern. Check check or you would prefer to have a simple system to scan a barcode enter the detailed information and creating proof of service.

Overall: Easy access to jobs and improve our services, very organized.

Capterra-loader

My company loves Serve Manager

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use, the staff is very responsive when we have needs or concerns, and they are just all around good people. With Serve Manager, you get a ton on bang for your buck. I highly recommend them.

Cons: My biggest issue is that it feels like it takes a step or two more than I would like to print anything out, but it's a pretty minor inconvenience.

We use this daily in our business. We rely on it quite heavily, and it never fails.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use of the software. For my process servers it is an invaluable tool. The GPS Tracking is a big help to stay on top of things and helps verify that the job is being done. In addition, the accounting side works very well for our invoicing.

Cons: I don't really see a downside to anything. As soon as I see something that would be a benefit, without contacting support, it is added like features. They almost seem to be reading my mind

Overall: Saves time, money, and organizes things nicely

Excellent software for any serve coming

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to invoice customers and keep them updated. Great price. Wonderful mobile version and desktop version.

Cons: not much to say bad about it. Should be nice to have more of the desktop integrations integrated into mobile version.

Overall: Expedition of all of our serves, easy customer notification, fast payment service

Capterra-loader

ServeManager is the best process server software hands down.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have looked and looked to find something that I don't like, and after 3+ years there is not a single thing.

Cons: There is nothing I dislike about ServeManager, if you can find something wrong all you have to do is call and they can fix it or ad something to your liking.

The staff is awesome

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

My clients love the features (Gps feature and auto updates to their inbox

Streamlined and effective

Cons: Hmmmm not a single one

No issues

No hassles

Not overpriced

Customer service is awesome

Never had a software glitch

Overall: More happy customers

Excellent! Makes my job so much easier and faster. Wouldn't go back to the manual way ever again.

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to manage all aspects of my business. From the options to map and route jobs to the accounting features.

Cons: Really dont dislike anything about ServeManager. The functionally and features are a HUGE time saver

I am the owner of EZ Small Claims. This program is perfect for my business, it works flawlessly

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Administration. Ease of Use. The accounting functions to help us make sure we are paying, and getting paid in a timely fashion.

Cons: This is a difficult question as this program works rather well. Perhaps the job status could be a little more definitive. I would like to see a choice in the drop down for "Proof out for filing to court"

Professional

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the features that make running the business more efficient . The accounting that you are capable of doing is impressive.

Cons: Need more affidavits to choose from. I would like to be able to make changes with the affidavits without messing up the template.

Overall: Saves time and money

Seve Manager is the go to software for process servers worldwide! You can do everything with this ap

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I like how wherever you go you can access serve manager from the phone or from the computer. Keeps you connected in the field and off.

Cons: There is nothing I like least on this software you can basically do everything you need to for your company especially with high volume coming in!

Excellent software, that's easy to use

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm a server and using this app has been great and helpful. I started using it in 2016 and it's been smooth ever since.

Cons: It costs some money, but it's very minimal, especially if your employer covers it. Not much else to complain about.

Easy to Use !

Aug 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: love all the features of software, easy to set up and start working !

Cons: So far no problems, just getting started with software.