Who Uses This Software?

Small IT consulting companies, IT departments or MSPs that need remote access, monitoring and alerts.


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/year
  • Pricing Details
    Unlimited access and monitoring to 10, 20, 100, 250, 500, 1000+ systems.
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • RemoteToPC
  • remotetopc.com
  • Founded 2014
  • United States

About RemoteToPC

Remote support tools for remote PC access and remote IT management. Plans for home or office remote PC access, or for remote PC support, with unattended remote access & built-in RMM tools for remote PC assistance.


RemoteToPC Features

  • Diagnostic Tools
  • File Sharing
  • Real-time Chat
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

RemoteToPC Reviews Recently Reviewed!


Amazing alternative for Logmein Central!

Sep 20, 2016
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Value for money! Simple to install, simple to take over your clients PC, promising monitoring abilities,

Cons: Some other products are a bit faster, when you remote control a PC or server. There should be a possibility to hide a password when installing the software by a deployment rule. It would be nice to auto hide remotetopc and disable the possibility to stop the software from being active.

Overall: This beautifully designed piece of monitoring software performs well and does the monitoring trick almost the same way as some competitors, but for less than a quarter of the price.

Installing the software is a piece of cake! You can group your clients, check the heartbeat of your servers (critical system alerts will appear on your mobile or via mail), can do the necessary checks on harddisk space, CPU and memory and you can connect to the remote PC's / Servers within seconds. File transferring is no problem, remote reboot of PC's is 1 press on the button, and the look and feel of the Command Center is great! We are the first in the Netherlands to use this software and we were amazed by the speed of their support after running into some installation problems. They helped us out, even in the weekend and made a whole new version in order to solve our problems. So the customer support is superb!

Recommendations to other buyers: we are looking forward to new features in the Command Center, like Wake-On-Lan, watching the update status of machines and the antivirus status of PC's.

Ongoing monitoring capabilities for IT to continually manage and support small businesses.

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to use a free trial and the ease of use. It's easy to set up and the website is super helpful. There's always a lot of support - whether through helpful screenshots online, or the support team remote logging in to your PC.

Cons: I wish the free trial were longer than 14 days. It's a lot of work to get through any vendor management due diligence especially related to monitoring/ IT. Basically it's hard to get a full-scope feel for how the system will work across the organization within this period so you kind of have to do a trial run on a smaller scale and make a decision to go all-in.

Overall: I can have a support group monitor within my computers of all employees whether on site or off site. The support team can remote in and fix whatever problems are occurring.

Capterra loader

Great customer support during the trial and after the sale, both from sales and technical support.

Nov 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It works as advertised, now for a month and I use it every day. Only a month? I just left another remote solution that failed on random remote machines every day so RemoteToPC is a very welcome change.

Cons: What's not to like, It Works. Could there be added features, of course but for now given that this software, putting it simply - works I have no complaints.

Overall: I check in on 50+ machines every morning before the clients arrive to work. Once I started using this solution the time it took to accomplish this morning routine greatly reduced and has worked flawlessly every day. I used to maintain a 2nd remote remote solution on each customer machine, increasing my cost and causing the remote machines to run a backup remote connection. That's no longer necessary saving me money, time and our customer gain machines that are running one less program.

Great for group meetings

Apr 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Great to get a team of people together to all collaborate on projects especially for construction coordination.

Cons: I dont pay for it because I always get invited to join a meeting but my experience has been great when using.

Remote monitoring made very easy.

Feb 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The thing I like most about this software is the ability to monitor the health of any PC you have access to in the command center.

Overall: It is very fun to use. The installation is very easy, security is top notch and the alerting is very good.

Remote to PC is great because it gives me seamless access with the greatest of ease.

Jun 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Remote to PC has made remote training a breeze and allows me to give individualized support as needed from one easily accessible location.

Overall: Remote training and individual support has become a breeze!