RemoteToPC

RemoteToPC

4.5 / 5 3 reviews

Who Uses This Software?

Small IT consulting companies, IT departments or MSPs that need remote access, monitoring and alerts.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/year
  • Pricing Details
    Unlimited access and monitoring to 10, 20, 100, 250, 500, 1000+ systems.
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • RemoteToPC
  • remotetopc.com
  • Founded 2014
  • United States

About RemoteToPC

Remote support tools for remote PC access and remote IT management. Plans for home or office remote PC access, or for remote PC support, with unattended remote access & built-in RMM tools for remote PC assistance.


RemoteToPC Features

  • Diagnostic Tools
  • Feedback Collection
  • File Transfer
  • Live Chat
  • Remote Control
  • Screen Sharing
  • Session Recording
  • Session Transfer

RemoteToPC Reviews Recently Reviewed!

514010837599c153959011adc5dd1564

Great customer support during the trial and after the sale, both from sales and technical support.

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works as advertised, now for a month and I use it every day. Only a month? I just left another remote solution that failed on random remote machines every day so RemoteToPC is a very welcome change.

Cons: What's not to like, It Works. Could there be added features, of course but for now given that this software, putting it simply - works I have no complaints.

Overall: I check in on 50+ machines every morning before the clients arrive to work. Once I started using this solution the time it took to accomplish this morning routine greatly reduced and has worked flawlessly every day. I used to maintain a 2nd remote remote solution on each customer machine, increasing my cost and causing the remote machines to run a backup remote connection. That's no longer necessary saving me money, time and our customer gain machines that are running one less program.

Remote to PC is great because it gives me seamless access with the greatest of ease.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Remote to PC has made remote training a breeze and allows me to give individualized support as needed from one easily accessible location.

Overall: Remote training and individual support has become a breeze!

Amazing alternative for Logmein Central!

Sep 20, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Value for money! Simple to install, simple to take over your clients PC, promising monitoring abilities,

Cons: Some other products are a bit faster, when you remote control a PC or server. There should be a possibility to hide a password when installing the software by a deployment rule. It would be nice to auto hide remotetopc and disable the possibility to stop the software from being active.

Overall: This beautifully designed piece of monitoring software performs well and does the monitoring trick almost the same way as some competitors, but for less than a quarter of the price.
Installing the software is a piece of cake! You can group your clients, check the heartbeat of your servers (critical system alerts will appear on your mobile or via mail), can do the necessary checks on harddisk space, CPU and memory and you can connect to the remote PC's / Servers within seconds. File transferring is no problem, remote reboot of PC's is 1 press on the button, and the look and feel of the Command Center is great! We are the first in the Netherlands to use this software and we were amazed by the speed of their support after running into some installation problems. They helped us out, even in the weekend and made a whole new version in order to solve our problems. So the customer support is superb!

Recommendations to other buyers: we are looking forward to new features in the Command Center, like Wake-On-Lan, watching the update status of machines and the antivirus status of PC's.