Who Uses This Software?

Landbot.io has been created for any brand that want to get closer to their users thanks to instant messaging.


Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.90/month/user
  • Pricing Details
    39.90¿ per agent/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Hello Umi
  • www.helloumi.com/
  • Founded 2015
  • Spain

About Landbot.io

Platform that helps companies engage their users, via instant messaging for customer service and conversational commerce.


Landbot.io Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Landbot.io Reviews Recently Reviewed!


Capterra loader

Easy To Use Chat Bot Builder For Marketers

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: If you are a marketer and not a developer, you may find chat bot building difficult. Landbot has a super easy to use UI that makes building chatbots easy and intuitive. They also have lots of templates to help get you started faster. I like the ability to desingn and brand each chat bot individually so I can use chat bots on different websites.

Cons: Not specific to this software but chatbots in general, it needs a lot of time and planning to create a chatbot that is customer friendly enough to not annoy your visitors. You need to be able to map out the conversations and responses in advanced to make sure customers do not hit any deadends.

Overall: Great chatbot tool, using it on several websites. Just be sure you have a clear plan on how you will use it before you start building your chatbot.

Capterra loader

Landbot is on the right track, but not there yet

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Beyond the concept of their software, I like the admin where you build out the actual chat conversations. It's much easier to use than other chatbot systems I've used.

Cons: Their product is still new, so it lacks some functionality that I wanted. Also, you can only have one landbot per page on your website, so my use cases are much more limited than I want.

Overall: I love the concept of a "stupid" chatbot in that it doesn't have any NLU or machine learning or AI built in. Those are quite complicated and would prevent a lot of people from giving chatbots a try.

Landbot is more like a choose your own adventure novel where you as the author get to determine what users of your chatbot can do. There is no chat window where users can type anything they want to confuse your bot.

They are offered only the options you provide, whether buttons or text entry boxes or things like that. And I am a firm believer in the use of chatbots in marketing. I believe they will take over many tasks where static webpages were used in the past. And Landbot is on the right track to support this shift.

Best platform for instant messaging

Oct 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have tried almost every software for instant communication before Helloumi. In our experience as a concierge for end users, the best way to make sales and support is using the apps people already use (Messenger, WhatsApp,...) and Helloumi is the best choice for this kind of communication. It is a clearly oriented platform for conversational commerce.