Landbot

Landbot.io


4.5 / 5
5 reviews

Who Uses This Software?

Landbot.io has been created for any brand that wants to get closer to their users by using highly interactive chatbots that attend web visitors and leads effectively without AI.


Average Ratings

5 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month/user
  • Pricing Details
    https://landbot.io/pricing/index.html
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Landbot
  • www.helloumi.com/
  • Founded 2015
  • Spain

About Landbot.io

Landbot is a chatbot platform that helps companies engage with their users via highly interactive chatbots, attending visitors and moving leads down sales funnels effectively. Our bots can be used on any website, by any company in any industry. Embedding a chatbot can be done without any coding skills or knowledge as our solution does not require the use of Artificial Intelligence making it a cheaper alternative to other costly AI solutions.


Landbot.io Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking
  • Code-free Development
  • Contextual Guidance
  • For Developers
  • Intent Recognition
  • Multi-Language
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Reusable Components
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Virtual Assistant
  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Alerts / Escalation
  • Appointment Management
  • Call Center Management
  • Email Management
  • Knowledge Base
  • Live Chat
  • Performance Metrics
  • Queue Management
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Virtual Assistant
  • Workflow Management
  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking

Landbot.io Reviews Recently Reviewed!


Capterra loader

Easy To Use Chat Bot Builder For Marketers

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: If you are a marketer and not a developer, you may find chat bot building difficult. Landbot has a super easy to use UI that makes building chatbots easy and intuitive. They also have lots of templates to help get you started faster. I like the ability to desingn and brand each chat bot individually so I can use chat bots on different websites.

Cons: Not specific to this software but chatbots in general, it needs a lot of time and planning to create a chatbot that is customer friendly enough to not annoy your visitors. You need to be able to map out the conversations and responses in advanced to make sure customers do not hit any deadends.

Overall: Great chatbot tool, using it on several websites. Just be sure you have a clear plan on how you will use it before you start building your chatbot.

Vendor Response

by Landbot on April 03, 2019

Hey Gary!

Many thanks for leaving us a review here.

We do try to make it as easy as we can for you all to be able to build up your own chatbots based on your business needs and eventually we'll make it even easier for sure.

Glad to hear you enjoy using it for a number of different website.

Thanks again for your review!

The Landbot Team ¿

Capterra loader

Landbot is on the right track, but not there yet

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Beyond the concept of their software, I like the admin where you build out the actual chat conversations. It's much easier to use than other chatbot systems I've used.

Cons: Their product is still new, so it lacks some functionality that I wanted. Also, you can only have one landbot per page on your website, so my use cases are much more limited than I want.

Overall: I love the concept of a "stupid" chatbot in that it doesn't have any NLU or machine learning or AI built in. Those are quite complicated and would prevent a lot of people from giving chatbots a try.

Landbot is more like a choose your own adventure novel where you as the author get to determine what users of your chatbot can do. There is no chat window where users can type anything they want to confuse your bot.

They are offered only the options you provide, whether buttons or text entry boxes or things like that. And I am a firm believer in the use of chatbots in marketing. I believe they will take over many tasks where static webpages were used in the past. And Landbot is on the right track to support this shift.

Vendor Response

by Landbot on April 03, 2019

Hello Becky!

Our product has improved a lot since last year actually :)

It is key for us and our customers to have a tool which enables anyone to easily create and embed a chatbot for their business.

We too believe we're on the right path! Many thanks for taking the time to leave a review here.

The Landbot Team ¿

Capterra loader

A really nice engagement tool for your website

Mar 30, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Building a bot is really easy

- A great tool to engage website visitors

- Customizable design

- Some advanced features

Cons: - Limited integration with email service providers

- Can be a little expensive depending on your plan

Overall: Landbot is really a fun tool to use. Building a bot is super easy, especially with their new Blocks system. I've used it on my website to qualify leads - in place of a contact form. I can see myself using it for customer surveys in the future as well. My only wish is that it could integrate with more ESPs (like ActiveCampaign). Right now it only integrates with MailChimp. You can technically integrate through Zapier, but that's an additional recurring cost that I don't always want to add. In any case, I'm pretty excited about the future of Landbot!

Vendor Response

by Landbot on April 03, 2019

Hi Sunny!

Thanks a lot for your review!

Glad to see our bots are helping your business better engage with your visitors. Yes, we will get better when it comes to integrations and we'll keep on working hard in order to improve our product to better adapt to customer needs so you can make the most of Landbot :)

Thanks again for taking the time to review us here, very much appreciated!

The Landbot Team ¿

Best platform for instant messaging

Oct 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have tried almost every software for instant communication before Helloumi. In our experience as a concierge for end users, the best way to make sales and support is using the apps people already use (Messenger, WhatsApp,...) and Helloumi is the best choice for this kind of communication. It is a clearly oriented platform for conversational commerce.

Website based Chatbot builder

Apr 14, 2019
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Product with great potential

- flow conversation builder

- features

- speed

Cons: - lack of integrations

- buggy

- UX issues

- only linear bots

- branding on customers bots