Hello Umi

Helloumi

5 / 5 1 review

Who Uses This Software?

Helloumi has been created for any brand that want to get closer to their users thanks to instant messaging.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.90/month/user
  • Pricing Details
    39.90¿ per agent/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Hello Umi
  • www.helloumi.com/
  • Founded 2015
  • Spain

About Helloumi

Platform that helps companies engage their users, via instant messaging for customer service and conversational commerce.


Helloumi Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

Helloumi Reviews

Best platform for instant messaging

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: We have tried almost every software for instant communication before Helloumi. In our experience as a concierge for end users, the best way to make sales and support is using the apps people already use (Messenger, WhatsApp,...) and Helloumi is the best choice for this kind of communication. It is a clearly oriented platform for conversational commerce.