# Landbot Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Landbot Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/153051/Landbot --- # Landbot Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Landbot ## What is Landbot? Landbot is a no-code AI Agent builder designed for revenue teams who need autonomous, high-converting lead workflows without engineering dependency. Our hybrid approach — structured linear flows plus native AI steps — gives teams control and conversational flexibility, and is paired with an AI Copilot that guides users through building, testing, and optimizing bots while teaching best practices. Landbot introduces native AI building blocks, two-way integrations with automation platforms, a modern chat UI, and the copilot experience. Landbot integrates bi-directionally with CRMs and automation stacks, so it sits naturally alongside marketing automation and sales platforms rather than replacing them. The result: visually on-brand chatbots, fewer abandoned forms, higher lead quality, faster launches, and more confident teams. ## What is Landbot used for? [Lead Generation](https://www.capterra.com/lead-generation-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 70 user reviews Reviews sentiment Positive 93% Neutral 1% Negative 6% Starting price $45 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Landbot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://landbot.io/&name=Landbot) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Landbot 4.4 (70) VS. [4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting Price $45 Flat Rate, Per Month Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (70) Ease Of Use 4.4 (73) Value For Money 4.0 (59) Value For Money 4.0 (58) Customer Service 4.2 (52) Customer Service 4.3 (52) ## Landbot alternatives [4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [View all alternatives](https://www.capterra.com/p/153051/Landbot/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Chatbot 3.7 (7) 42.86% of 7 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Lead Capture 4.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Code-free Development 3.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Live Chat 2.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Ability to chat online in real time Reporting/Analytics 3.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Automated Responses 2.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Landbot 113 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Analyze data and automatically generate insights using AI/ML technologies Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Interprets what a user is doing based on context and helps guide them through the process. Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Process of dividing customers into groups based on common characteristics Provide online support for your customers through live chat or help desk functionality Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more For the intention to be used by developers Caters to sales teams Used as a promotional or demonstration tool in sales and marketing presentations Use AI to generate content in the form of text, images, videos, etc. Group messaging lets multiple people carry on a group conversation Helps understand a user's intentions/actions Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Create landing pages or online forms designed to capture new leads and prospects Identify different languages Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Real-time alerts or notifications that inform teams about new leads or prospects Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Divide leads into buckets based on predefined criteria and routing rules Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Distribute a survey via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Process and analyze human language in text or audio form Practice of collecting data and responses for market research/surveys without an internet connection Create new forms and/or use ready-made online form templates A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Copy on the page or chat window encouraging the user to engage with the chat option Streamlining repetitive tasks and activities through automated and predefined workflows Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history Tools designed to streamline the process of lead generation and management for sales teams See options for potential search queries within the system Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Randomize the displayed order of questions and answer options Analyze and gain insights into data in real-time Engage in direct, instant messaging with consumers Send and receive messages in real-time via an online communication channel Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Limit the number of participants with certain characteristics you want to complete the survey Ensure the answer provided fits set parameters (numerical, positive number, etc.) Define, track, and/or automate sales activities and sales processes Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Survey popup over a webpage to specific users based on their behavior Skip over or route respondents to different questions based on their previous answers Send messages via SMS Allow media to be embedded in the question or answer options Create and manage surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Modifying a website's URL to enhance readability, branding, or campaign alignment Interact with data visualization elements, such as charts and graphs, to drill down into data An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.1 (70) 4.1 Based on 70 reviews ## Pricing Value for money 4.0 (59) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/153051/Landbot/pricing/) Sandbox $0.00 It includes: - Basic Flow Operations - Variables - Limited Integrations - Zapier, 
Slack, Sendgrid & Google Analytics - Basic Power-ups - Human Takeover, Bricks, Goals & Custom code - Team Inbox Starter $45.00 Flat Rate,Per Month It includes: - Everything in Sandbox,plus: - Landbot AI - AI Lead Gen Assistant & AI FAQs Assistant - Upgraded Flow Operations - Conditional logic & more - Custom Code CSS/JS - Basic Integrations - Mailchimp, Stripe & others - Essential Power-ups - A/B test, File Uploads & more PRO $110.00 Flat Rate,Per Month It includes: - Everything in Starter, plus: - Advanced Flow Operations - Formulas, Lead scoring & more - Custom Branding - Essential Integrations - HubSpot, Google Sheets, Calendly & more - Advanced Power-Ups - Dynamic Data - Webhooks & API - Live Chat Support Business $450.00 Other,Per Month It includes: - Everything in PRO, plus: - Priority support - Dedicated success manager - Team training - Custom documentation review - InfoSec, Legal & more WhatsApp PRO $220.00 Flat Rate, It includes: - Landbot AI - AI Lead Gen Assistant & AI FAQs Assistant - WhatsApp Business Number - WhatsApp Opt-In Tools & Campaigns - Essential Integrations - HubSpot, Google Sheets, Airtable, Calendly, Webhooks, API & more - Advanced Power-ups - Human Takeover, Custom code & more - Team Inbox - Live Chat Support WhatsApp Business $450.00 Other, It includes: - Everything in WhatsApp PRO, plus: - Priority support - Dedicated success manager - Team training - Custom documentation review - InfoSec, Legal & more Value for money 4.0 (59) 4.0 Based on 59 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (52) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (52) 4.2 Based on 52 reviews ## User reviews Overall rating 4.4 Based on 70 reviews Filter by rating 5(42) 4(23) 3(1) 2(1) 1(3) Mentioned topic Sorted by most recent AA Andrea A. CEO Marketing and Advertising ### "Don't waste Your time and money!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 19, 2024 Don't waste Your time and money! I tryed to use this tools for 2 months, working with my team of Software developers. Full of bug: - whatsapp automation doesn't work - web solution is plenty of bugs - many features don't work - 25 minutes downtime - they have lots of SW develper problems - We sent 2 documents reports with bugs and features not working, none of that was solved - ... Pros Nothing. Cons Doesn't work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FQ Farhan Q. CEO Professional Training & Coaching ### "Nightmare to set up - little assistance" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 21, 2024 Stay away. There are other reviews online about the customer service being poor. Totally agree. Pros On the surface it seems like the best chatbot out there. The auto translation function was what attracted us the most Cons Once you sign up, you're pretty much left to your own devices apart from ping pong emails from the technical support team who most times don't explain things thoroughly enough. Eventually you start to understand the limitations once you've built out a workflow. Conditions must be case sensitive and done individually. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Roger S. Photographer Photography ### "Chatbot Builder" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 4, 2023 Pros it was easy to use, had a lot of functions and looks good Cons when it gets complex and you lose a bot of sight Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VL Vincent L. Director Marketing and Advertising ### "Probably the best chatbot on the market." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2023 I have been using Landbot for 4 years now and it has been a fantastic way to interact and to collect sales and after-sales leads for our business. Easy to use and they always improve the platform. For now on, you can even connect your bot to Chat GPT via the API... Pros Landbot main strength is that it is very easy to use it and to create your first chatbot in a few minutes. You only to add blocks and to connect them. Although the tool is easy to use, you can customize your chatbot and connect it to a CRM via a webhook. Cons Hard to find something negative about Landbot. The tool is a bit costly. For advanced features, you will have to pay around US$ 80 per month. Expensive but worth the price... Switched from [Smartsupp](https://www.capterra.com/p/136251/Smartsupp-live-chat/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Laura C. Engineer Computer Software ### "Una herramienta que nos ayuda a implementar chatbots en nuestras aplicaciones" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 4, 2023 En mi empresa era necesario disponer de una herramienta de este tipo para no perder el tiempo creando una desde cero. Pros No hay necesidad de picar código.Incluye muchas herramientas además de los chatbots, como los chats en vivo.Alta personalización de los chatbots. Cons El precio es algo superior al de otras herramientas open source que ofrecen lo mismo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Miriam M. Digital business Banking ### "Herramienta sencilla e intuitiva para crear chatbots conversacionales para captación de leads" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 7, 2022 Buena, nos permite de manera rápida y sencilla crear diferentes chatbots o circuitos conversacionales para captar leads.La herramienta permite la integración con muchas apps, por ejemplo Zapier para la transmisión de estos leads.Facilidad de testar mediante preguntas en forma de A/B Test (o invirtiendo el orden de aparición en el flujo), de insertar variables o diferentes opciones de campos en el chatbot, Análisis de resultados, puntos de fuga, etc para aplicar optimizaciones en el circuito.Facilidad para duplicar chatbots y modificarlos, creando así diferentes circuitos en poco tiempo. Pros Permite crear circuitos conversacionales o chatbots fácilmente sin necesidad de conocimientos técnicos ni código, permite además analizar y medir los flujos para ver en qué punto abandona el usuario y optimizarlo. También permite hacer A/B test con varias opciones de preguntas, o cambiarlas de orden. Cons Algún problema técnico, este año se cayó el servidor de Landbot durante varias horas por lo que los chatbots no estuvieron disponibles durante ese tiempo.La atención al cliente y servicio de soporte, aunque es bueno y relativamente rápido, ya que responden por el chat, es muy difícil hablar telefónicamente con ellos.A veces el soporte responde en inglés, siendo una empresa afincada en Barcelona. Reasons for choosing Landbot Hubspot, ADA. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SV Stefan v. CRO Specialist Financial Services ### "Landbot maakt chatbots voor ieder bedrijf mogelijk!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2022 Pros Landbot is écht een fantastische tool. We waren op zoek naar een tool waarmee we in een korte tijd een test konden doen met een chatbot. Zonder enige training wisten we in Landbot binnen een korte tijd een goede chatbot te bouwen die inmiddels meer dan 1.000 keer per maand wordt gebruikt en goed wordt beoordeeld. Ik ben enorm onder de indruk hoe Landbot een geweldige tool aanbiedt voor een hele lage prijs. Wil je een chatbot bouwen zonder al te veel capaciteit en geld? Gebruik dan Landbot! Cons Het nadeel van Landbot is dat het echt gebouwd is voor kleinschalige chatbots. Als het groot wordt, zijn de flows steeds minder goed te overzien in Landbot. Daarnaast kunnen ze grote corporates, zoals Allianz, nog niet goed ondersteunen met het mogelijk maken van flows waarin je ook klantdata opslaat. Ze komen nog niet door onze securitychecks, helaas. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Anand J. Program Manager Non-Profit Organization Management ### "Good and Value for money product!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 14, 2022 Pros It's one of the nice and good products for small and mid-size organizations like us. In the website we can systematically track the visitors and assist them. Cons The WhatsApp bot is difficult to set up and it's quite a bit costly. Switched from [Kaleyra](https://www.capterra.com/p/190037/Kaleyra-Hexa/) Kaleyra customer support didn't help to set up the WhatsApp Business API. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Luciano Z. ChatBot consultant Information Technology and Services ### "Expensive, but powerful and pleasant" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 21, 2022 My overall experience is more than positive! The Landbot works well, in a reliable, responsive, pleasant and well structured interface. The various integrations available cover the necessary features and require minimal effort to use. I would review the price of subscriptions, which are often a reason for resistance and rejection of the platform by customers for whom I do the various projects. Pros Landbot's user interface makes working within it a pleasure. Everything is smooth and stable, without any nasty surprises, with frequent auto-saving and the possibility to undo changes. Cons The sore spot with Landbot in my opinion is the price, especially if we work in teams and the chatbot has multiple operators, for which we pay additional fees. It would be good to create a plan for single ChatBot with all the features and integrations available, at a price more in line with competitors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Divyaansh A. Co-founder Information Services ### "Easy and flexible!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2021 Changed the course of our company! We owe it to Landbot! Pros The ease of getting started and the flexibility of maintaining the software. Cons Transition to code is less ideal. Some more low-code features would've been helpful. Alternatives considered [Verloop](https://www.capterra.com/p/172660/Verloop/) [Haptik](https://www.capterra.com/p/186856/Chatbots/) Reasons for choosing Landbot The no-code interface was the most intuitive by far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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