# Page 3 | Landbot Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Landbot the right Chatbot solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153051/Landbot/reviews

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Landbot

4.4 (70)

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Last updated March 13th, 2026

# Page 3 - Reviews of Landbot

## Showing most helpful reviews

Showing 51-70 of 70 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JORDI A.  
CMO  
Insurance  
Used the software for: Less than 6 months

### "Easy and useful"

September 3, 2019

4.0

Near one month using the pro version and I had not any problem.

Pros

It's very user-friendly, the dashboard is clear, and the way to setup the bot it's completely intuitional. I use it now just for simple lead generation inside content marketing strategies and it's working fine.

Cons

I miss some options, as condition based in user parameters known by the navigator (country, device, OS...) and the possibility to do actions based in them.

Reason for choosing Landbot

Landbot had a price that fits with it offers.

Review Source

DB

Diego B.  
Founder  
Apparel & Fashion  
Used the software for: 6-12 months

### "Really cool drag and drop builder "

May 14, 2019

4.0

Pros

Landbot has been super useful for building forms. Our users have complimented the interactive aspect and people I show think the chat like user experience is really cool. Definitely recommend.

Cons

The only thing I disliked was the price. It was a little too expensive for me but that's just because our budget was really tight. Compared to other forms like Typeform etc. it's not too bad.

Review Source

DD

Duane D.  
CEO  
Internet  
Used the software for: Less than 6 months

### "Great Value Alternative To Web Forms With The End User In Mind"

August 6, 2019

5.0

The problem that Landbot help me solve was creating an alternative to a boring form for generating leads. People like the conversational format which ties in nicely with my brands. The cost is also quite reasonable.

Pros

I think ease of use is what Landbot got right - some bot builders can be confusing. Another thing is the modern look of the bots which is impressive - there is a lot of room for styling & customization of your bot. Lastly, Landbot is one of the few Software companies that has built a solution where you can have a bot embedded on your page instead of a popup.

Cons

I think reporting is the only thing which could improve a bit. One has to export the data to have a proper look at the results. The funnel view in the reporting is a nice touch.

Review Source

ME

Matheus E.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "LandBot"

December 6, 2019

4.0

Pros

What I liked the most about the tool is the cost benefit they bring in relation to the quantity of agents / price. In addition to all its ease in all documentation and support

Cons

In my opinion it should be available in more languages, Portuguese and Spanish. This would facilitate his entry into the bot market in Brazil and Latin America.

Review Source

TS

Tom S.  
Owner  
Internet  
Used the software for: 1-2 years

### "Great Chatbot for your Website"

December 3, 2019

5.0

Great Lead-Gen tool and also great use for customer support. Makes building complex bots very easy and offers a lot of integrations.

Pros

It is very easy to build a chatbot due to the great user interface in the backend. The blocks make it really easy to build complex bots that are integrated well into other tools or software. I have built a few for myself as well as for clients of mine and was always super excited with the results.

Cons

To be honest there was nothing so far that I missed from the software. Great to use and always keeps getting new updates.

Review Source

Claudia N.  
CXO  
Management Consulting  
Used the software for: Less than 6 months

### "very useful "

July 17, 2019

4.0

We use landbot for lead acquisition and its great

Pros

The program is very flexible so can be used in various activities.

Cons

It is not so easy to use as it has quite a lot of complicate functions. It needs some time to get used to it and get fluent.

Review Source

RS

Roger S.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Chatbot Builder"

October 4, 2023

4.0

Pros

it was easy to use, had a lot of functions and looks good

Cons

when it gets complex and you lose a bot of sight

Review Source

HR

Hadrien R.  
Developer  
Computer Software  
Used the software for: I used a free trial

### "First Meeting"

May 15, 2019

5.0

The idea is amazing, I have had a lot of fun using it. First Time, I am talking aboutthis kind of software to other people.

Pros

\- add Coding - Embed images, memes - Complex Architecture

Cons

The software should allow to drag&drop on distance greater than the screen

Review Source

Response from Landbot

May 20, 2019

Hi there Hadrien, Thanks so much for you review! We're glad to see you're enjoying using Landbot so far - as per your "cons" comments, this is something we will let our product team know just so they can look into it and better assess the potential value such feature could provide. Many thanks again for this review, we appreciate it :) The Landbot Team

BT

Bruno T.  
Digital Transformation Specialist  
Automotive  
Used the software for: I used a free trial

### "Impressive app with great results"

April 26, 2019

4.0

Pros

Easy to use, super simple to implement and to publish on our website. For teams that aim to be agile and rapid-testing, Landbot is a great ally.

Cons

At the moment, the app has been very good overall.

Review Source

Response from Landbot

June 20, 2019

Hi Bruno! Many thanks for taking the time to write this review - we appreciate it :) We're thrilled to see you're getting positive results. We do try to make it as easy to use as we can for our existing and future customers to make the most of our chatbots. We hope our solution keeps on bringing value to your business! The Landbot Team

PP

Pedro P.  
  
  
Used the software for:

### "Best platform for instant messaging"

October 14, 2016

5.0

We have tried almost every software for instant communication before Helloumi. In our experience as a concierge for end users, the best way to make sales and support is using the apps people already use (Messenger, WhatsApp,...) and Helloumi is the best choice for this kind of communication. It is a clearly oriented platform for conversational commerce.

Review Source

Response from Landbot

May 20, 2019

Hi Pedro, Many thanks for your review! Make sure to check our product and latest developments :) It's been a while since your review, there are a lot of new features since then. The Landbot Team

PB

Pablo B.  
CFO  
Real Estate  
Used the software for: I used a free trial

### " Helloumi Review"

May 23, 2019

5.0

For a license free I’m satisfied by the necessity of use a laptop and not a smartphone is an issue very important for me

Pros

Easy for building and publishing...precise for rookies in apps and chatbots

Cons

The program is not responsive, every day i be in movement and don’t use the website in a work station...or laptop...this is the most critical issue for me.

Reason for choosing Landbot

Multi landing Sorry for my English...I’m speak Spanish

Review Source

YY

Yuji Y.  
PM  
Internet  
Used the software for: I used a free trial

### "Best to figure the chat bot first time"

September 6, 2019

4.0

Pros

Easy to use, and intuitive interface. One of the best tool to learn chat bot

Cons

Only available for fixed term to respond customers comments. I won’t request to have deep learning, but should be available multiple candidate words to figure what customer input.

Review Source

VM

Vicki M.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great idea!"

May 25, 2019

5.0

I like being able to engage my potential customers in a conversation before they get to the product information.

Pros

I like having a chat feature as a landing page.

Cons

Sometimes it’s hard to get the correct response from the chat your looking for.

Review Source

TS

Tim S.  
Manager  
Accounting  
Used the software for: Less than 6 months

### "Super easy - a game changer!"

May 21, 2019

5.0

Pros

Very easy to use and understand. Has a very wide range of use cases and will ensure we get all the required info from out customers!

Cons

Nothing that I don't like about Landbot at this stage

Review Source

FP

Filippo P.  
Founder  
Financial Services  
Used the software for: Less than 6 months

### "Great tool"

May 29, 2019

4.0

Pros

It has an engaging user interface, very easy to use. My customers liked it very much

Cons

The flow builder is a bit confusing and when the flow is long, it starts to work slowly

Review Source

AM

Angelo M.  
Head  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Good product"

December 20, 2019

2.0

To give a support for explain the products!

Pros

Easy to program and easy to share!

Cons

Pay for each user and your logo when I have payed!

Reason for choosing Landbot

Design and first price

Review Source

MC

Marcus C.  
Ceo  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Best alternative ’Ive found"

May 21, 2019

5.0

Pros

Simplicity and design. It is easy to use and to implement.

Cons

No autosave and ir keeps branding even in the first paid plan.

Review Source

NA

Nilesh A.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Landbot"

December 12, 2019

5.0

Pros

It's easy to set up and deploy, you can create workflow easily

Cons

It does not have a mobile app so it is hard to manage

Review Source

PS

Paulo S.  
Management  
Marketing and Advertising  
Used the software for: I used a free trial

### "Great tool if the right audience "

September 5, 2019

4.0

Landing enables one to put clever use of simple fu nations and also integrate with more complex utilities . It’s is a tool that is useful to a wide range of uses. Still it is up tongue adoption of chestbits frontage general Public that will they’ll the success and survival of such tools

Pros

The possibilities of what you can use it for are many

Cons

Flowchart repetition around similar blocks

Review Source

GM

George M.  
co-owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "AWESOME !! "

August 29, 2019

5.0

Pros

I love this product because it can interact with our customers and it so so easy to use

Cons

No cons..this is an amazing product. Just try it :)

Review Source

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