Who Uses This Software?

USA, Canada


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Synup
  • www.synup.com/
  • Founded 2014
  • United States

About Synup - Location Management

Synup unlocks the potential of local marketing by continuously improving brand awareness, customer acquisition and sales results. Brands can now control and deliver the content and information local customers need to find, engage and buy from them in an easy-to-use cloud platform. Today, thousands of companies use Synup to improve local business content and results. Synup is headquartered in New York City with operations in APAC, EMEA, Australia, Canada, New Zealand and the UK.


Synup - Location Management Features

  • Campaign Management
  • Collaboration
  • Document Management
  • File Sharing
  • Project Management
  • Task Management
  • Time Tracking
  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • A/B Testing
  • Auditing
  • Competitor Analysis
  • Content Management
  • Dashboard
  • Google Analytics Integration
  • Keyword Research Tools
  • Keyword Tracking
  • Link Management
  • Localization
  • Mobile Search Tracking
  • Rank Tracking
  • Revenue Management
  • User Management
  • Analytics
  • Automatic Location Detection
  • Directions
  • Distance Calculation
  • Event Promotions
  • Mapping
  • Product Search Filtering
  • Promotions / Coupons
  • Search
  • White Label

Synup - Location Management Reviews Recently Reviewed!


Simple But Effective Local SEO Help

Jan 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: A very simple way to update and maintain a key number of local online directories.

Cons: Lack of customization on the reports that are generated.

Overall: We work as an agency to other small business and help them manage their online presence. Synup assists us on the first step of populating key online directories with accurate information. The white labeling options are helpful, but the ability to customize how some of the reports are presented would increase how pleased we are with the utility of the product.

Synup works and is cost effective

Dec 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great user interface, easy to manage listings via API, automate all review management, and give reporting to my clients and locations

Cons: review widget needs improvement and customer service was just ok until i got assigned a new account manager in NYC

Overall: Synup easily allows me to monitor all reviews and never get surprised by a bad review. It automates all notification. It also improves SEO and tracks 50 keywords across Google Maps, Google, Bing and Yahoo. It is great to make instant updates across all my listings via API and then see the results of increases in phone calls and store visits

Capterra loader

Just started but already seeing results

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to set up. I was able to set up each client, get their listings set correctly, and start review campaigns with just a few hours of work. Plus, they have a success coach that works with you to make sure you know how to use the software properly.

Cons: Nothing so far, but its only been a few weeks.

Capterra loader

Local Listing

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, good Agency Platform. Not as robust as some of the others, but price is great!

Cons: A lot of the major local listing sites has to be created manually - or you can pay to have Synup create for you.