--- title: "Synup Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Synup Software - reviews, pricing plans, popular comparisons to other SEO products and more." source_url: "https://www.capterra.com/p/153053/Synup/" page_type: "product" language: "en" --- # Synup Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Synup ## What is Synup? Synup is an all-in-one operating system designed for marketing agencies to increase revenue, improve client retention, and deliver exceptional experiences to their SMB customers. Instead of juggling multiple disconnected tools for sales, client management, and service delivery, agencies can run everything from Synup. With Synup, agencies streamline how they offer listings, reputation, social media, and other marketing services—while replacing five or more separate tools for day-to-day operations. The platform includes AI-powered automations, built-in churn forecasting, and fully white-labeled marketing apps, giving agencies a single, powerful hub to manage growth and client success. ✔️ Provide essential marketing apps to every SMB client at no extra cost ✔️ Predict churn with AI-driven client health scores and usage insights ✔️ Centralize and enrich client data with AI-powered fields ✔️ Instantly capture and qualify leads using AI prospecting tools ## What is Synup used for? [SEO](https://www.capterra.com/seo-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Local SEO Tools](https://www.capterra.com/local-seo-tools-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Synup?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.synup.com/&name=Synup) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Synup 4.1 (17) VS. [4.6 (2,325)](https://www.capterra.com/p/151962/SEMrush/reviews/) Starting Price $99 Other, Per Month Starting Price $139.95 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (17) Ease Of Use 4.3 (40) Value For Money 4.0 (16) Value For Money 4.2 (40) Customer Service 4.2 (16) Customer Service 4.4 (40) ## Synup alternatives [4.8 (31)](https://www.capterra.com/p/235980/GMB-Reporting-Tool/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (705)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (6,090)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Paige](https://www.capterra.com/p/10034521/Paige/) [5.0 (40)](https://www.capterra.com/p/10034521/Paige/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10034521/Paige/) [View all alternatives](https://www.capterra.com/p/153053/Synup/alternatives/) ## FAQs about Synup Overview ### Which roles and teams benefit most from Synup? Synup is most used by business owners, CEOs, and agency leaders who need centralized control over local listings, brand visibility, and customer reputation. Marketing teams, creative leads, and client strategy roles use it to manage location data, coordinate content updates, and improve search presence across multiple platforms. Answer based on 17 reviews Overview ### What company size and industries is Synup built for? Synup is built for small businesses, which make up 100% of reviewers, with the strongest concentration in Marketing and Advertising at 47%. It also serves Computer Software and Design companies, each at 6%. Its catalog positioning indicates support for businesses across North America, Europe, the Middle East, Asia, the UK, Australia, and New Zealand. Answer based on 17 reviews Features and Usability ### What are the key features of Synup? Synup offers listing management, reputation management, and review monitoring, along with response management and review generation for local presence work. It also includes reporting and analytics, SEO audit, keyword rank tracking, social media monitoring, and workflow management, plus dashboards, alerts/notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does Synup integrate with? Synup connects natively to Apple Business Essentials, Facebook Business Suite, and Google Maps. These integrations cover business management, social media, and location services, giving Synup a focused set of platform connections for managing online presence across major third-party tools. Getting Started and Support ### What training and onboarding options does Synup offer? Synup provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup with a trainer, documentation offers written reference for checking steps and features, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Synup offer? Synup provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support quality is available, so no claims can be made about response times, helpfulness, or common issues. The listed channels define the support experience available to users. ## Features AI summary Based on 4,928 SEO reviews According to Capterra reviewers, these are the SEO features buyers prioritize most when evaluating a solution: - **SEO Management** (**52%** of reviewers rated this feature as critical) - **Performance Metrics** (**39%**) - **Keyword Tracking** (**48%**) Synup includes other SEO capabilities that reviewers also consider important, such as **Keyword Rank Tracking** (**49%**) and **Keyword Research Tools** (**45%**). Together, these features help businesses monitor search visibility, spot ranking changes over time, and identify search terms that can improve content planning and optimization efforts, giving teams clearer direction for growing organic traffic. Keyword Rank Tracking 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track positioning in search engines over time Keyword Research Tools 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Platforms that assist marketers in identifying relevant keywords for their content, websites, or advertising campaigns Campaign Management 4.3 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Customizable Branding 4.4 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Reporting & Statistics 5.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns A/B Testing 4.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Synup 44 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Publishing: Establish rules for automatic propagation of social media posts across one or more channels - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client Management: Manage contact details and communication with clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Keyword Rank Tracking: Track positioning in search engines over time - Keyword Research Tools: Platforms that assist marketers in identifying relevant keywords for their content, websites, or advertising campaigns - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Localization Automation: Adapt content to display differently based on viewer location - Mapping: View, create, and interact with maps and other geographic data - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Ratings/Reviews: Ratings/Reviews - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - SEO Audit: Identifying problems across various website data points that can prevent the site from ranking on Google and other search engines - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Interaction Tracking: Monitor user activity through engagement methods - White Label: Ability that lets users rebrand the software to make it look like their own - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (17) 3.9 Based on 17 reviews ## Pricing Value for money 4.0 (16) Startup $99.00 Other,Per Month Value for money 4.0 (16) 4.0 Based on 16 reviews ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[ Apple Business Essentials](https://www.capterra.com/p/251804/Apple-Business-Essentials/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (16) 4.2 Based on 16 reviews ## User reviews Overall rating 4.1 Based on 17 reviews Filter by rating 5(12) 4(1) 3(0) 2(1) 1(3) Mentioned topic Sorted by most recent Justin J. CEO Marketing and Advertising ### "Unprofessional Sales Process and Inappropriate Questions During Demo" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 8, 2026 Unprofessional overall. After reading more reviews, the experience makes a lot more sense and aligns with what others have reported. Pros Seemed promising at first, but the sales process was unprofessional, intrusive, and raised concerns about how they operate Cons On the sales call, they started asking detailed questions about how we bill, what we charge, and how our pricing is structured. I pushed back and asked why that information was necessary just to provide a demo. It didn’t make sense, and it felt inappropriate to share that level of detail at that stage. Based on that experience, I ended the call and decided to move forward with a different solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Daniel B. CEO Marketing and Advertising ### "Watch Out For The Scam" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 November 22, 2024 The overall experience was a zero the people were good the process was horrible and billing was horrible. Pros I liked some of the people. But the software is clunky and not a fit at all for what I’m doing. Cons They forced sold an unsustainable contract on me. They revised it a couple of times but we never got out of the testing phase. After not ever launching it they are trying to collect $10,000+! The software is clunky and did not serve our needs in any way. It’s ridiculous and of course I’m fighting it all the way. These scam companies must be stopped. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Michael W. Owner Online Media ### "One Stop Shop for Social Media Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2023 Pros I absolutely love that Synup allows me the ability to manage multiple social media accounts in one central location. I am able to schedule future posts without having to login to each individual account and create the post. I also have really enjoyed the capability to respond to customer messages directly in the platform. This keeps my notifications in a central location and allows me to reply very quick. I believe that this platform has cut back on my man hours spent fumbling through social media accounts significantly. I also have been pleased with the visually friendly reporting options included in the software. I can now generate reports and keep track of user engagements to determine if my post and content is effective. Cons I initially had some confusion with how to link my Yelp account into the platform. It was taking me quite some time to figure out the permissions. This resulted as a user-error on my part, but I would not have come to an easy solution without the amazing support from Synup. I reached out with my issues and included screenshots. They promptly replied with step-by-step instructions on how to integrate Yelp into the platform. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Opeyemi A. Creative Director Information Technology and Services ### "Simplicity at Its Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2023 Been using Synup for about a year now. It has been easy to use, with a nice design. The site shows Synup's tools well and gives accurate info. I didn't need support, because the website was clear. Referrals & Positive reviews on the site influenced my view. Pros The website was easy to use and find information. The nice design makes it better. The info was right, and I didn't need support, showing the site works well. Positive reviews made me trust it. Overall, I highly recommend Synup. Cons For businesses relying on a diverse tech stack, Synup's challenges in integration are a notable drawback Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZI Zsofia I. Graphic Designer Design ### "A game changer in digital growth and visibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2023 Pros The SEO features in Presence optimize my online presence, and the social media management tools streamline my posting schedule, saving me time. Cons I'd love to see more advanced analytics in the future. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Will M. Realtor Real Estate ### "Excellent Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2023 Pros Synup is amazing! It definitely increased our local brand awareness leading to more customers and higher sales. It is super easy to use and fit in my budget. We used it for social media management, review management, and listings management. I strongly recommend it! Can't imagine not having it now that we do as use it every day! Cons Nothing! Fabulous tool! If I had to name a negative, it would just be that we didn't start using Synup sooner! If I had to name one negative, I would say that their website is a bit overwhelming Many pages features just a tremendous amount of information to absorb. Overall though I am extremely impressed. Their team did an amazing job creating this tool! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Patrick H. Warehouse Manager Machinery ### "Synup works for me so I can focus on my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2023 The experience so far has been nothing short of amazing. We have been seeing a small influx of new customers we believe to be a direct result of the SEO arm of Synup at work. Our social media presence has grown as well, and although we aren't big on those platforms, we are growing with their help. As our industry is shifting to a newer generation, we are glad to hopefully have a leg up on the competition by having Synup on our side in the social media landscape. It's also been great to have someone keeping an eye on our business reviews, because it was honestly not something we had even thought to bother with. Getting so much digital assistance from one company is incredible. Pros Synup is great for so many things, from ensuring my business is found in all relevant search engines, to staying on top of social media presence and business reviews. It's simple to integrate all of our platforms into one place to keep track of posting and stay on top of trends. Staying caught up with of all of the things Synup does would literally be a full-time job, maybe more. But with this tool, we are able to pour more into our business and worry less. It's easy to use, fits within our budget, and helps our business stay in the public eye. Cons The biggest downside is that customer support is not always the fastest or easiest to get ahold of, but they are super helpful when you are able get to them. I'm hopeful this issue will be resolved as they grow and are able to hire a larger tech/customer support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Photography ### "Synup is worth taking a hard look at. You can try for Free" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2023 Our main focus is Managing Social Media Platforms. Synup allows us to measure and manage our digital presence across multiple channels. Synup’s unified listings management interface helps us to improve our ranking & leads. We are in the testing stages but overall, very pleased with the platform so far. Pros Synup Social outperforms other social media management tools, every time. You'll love its intuitive interface, simplified workflow, and AI-assisted content that save you time & money. Also, like the reputation management tool allows us to monitor, generate & respond to customer reviews, and measuring customer sentiment on one platform. Cons The only thing I see lacking on the platform. Again, we are in the testing phase so this maybe a feature we do not know about yet. Would like to see more customization in the platform to specific requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Redion B. CEO Retail ### "Synup helped a lot with growing my business and sales." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 29, 2023 Pros The tool is built with multi location review management use-cases in mind. Cons I had only some small issues with integration but support was ready to help and everything was OK. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Romane H. Marketing manager Financial Services ### "Great tool for our enterprise clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2023 Pros Synup can offer industry amazing support, go above and beyond and are a breath of fresh air after using itSynup constantly update their softwareI've seen an increase in digital results since using them Cons The learning curve may be slightly complex, but no more than its competitors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/153053/Synup/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [BrightLocal vs Synup](https://www.capterra.com/compare/153053-182621/Synup-vs-BrightLocal)