--- title: "Synup Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Synup Software - reviews, pricing plans, popular comparisons to other UGC Platform products and more." source_url: "https://www.capterra.com/p/153053/Synup/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Synup Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Synup ## What is Synup? Synup is a local marketing platform for agencies and multi-location businesses, run through conversation with Sydekick, Synup's AI agent. Instead of clicking through software to manage local marketing, you tell Sydekick what you need and it executes: updating business information across Google, Apple, Bing and every major listing platform, responding to reviews in each brand's voice, publishing localized social posts, auditing your local presence, browsing the web to fetch information, building custom landing pages, and designing reports that answer the exact question you asked. Sydekick runs on skills and playbooks. Use ready-made ones from Synup's library, or create your own for the workflows unique to your agency or brand. When you're stuck, the Synup team is a message away. Underneath the agent sits full listings sync with indexing verification, reputation management, social publishing, local SEO analytics, a developer API, an MCP server, and complete white-labeling under your bran ## What is Synup used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Local SEO Tools](https://www.capterra.com/local-seo-tools-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Synup?[Manage this product listing](https://www.g2.com/products/synup/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Synup 4.1 (17) VS. [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $39 Other, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (17) Ease Of Use 4.5 (5,200) Value For Money 4.0 (16) Value For Money 4.3 (3,644) Customer Service 4.2 (16) Customer Service 4.4 (3,673) ## Synup alternatives Highest Rated [Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,226)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210721/Instagram/) [Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/) [4.6 (1,141)](https://www.capterra.com/p/210733/Snapchat/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210733/Snapchat/) [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/) [4.7 (3,492)](https://www.capterra.com/p/159351/Zoho-Social/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159351/Zoho-Social/) [Meta for Business](https://www.capterra.com/p/213257/Facebook/) [4.4 (2,374)](https://www.capterra.com/p/213257/Facebook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213257/Facebook/) [View all alternatives](https://www.capterra.com/p/153053/Synup/alternatives/) ## FAQs about Synup Overview ### Which roles and teams benefit most from Synup? Synup is most used by business owners, CEOs, and other executives overseeing local visibility and customer acquisition. Agency operations, client strategy, marketing, and creative teams use it to manage business listings, location information, reviews, and local search campaigns for clients. Independent operators, including realtors and warehouse managers, monitor accurate location details. Answer based on 17 reviews Overview ### What company size and specific industries is Synup built for? Synup is designed for businesses of any size operating in the USA, Canada, Europe, the Middle East, Asia, the UK, Australia, and New Zealand. The vendor description does not specify particular industries, so its target audience appears to span organizations across regions rather than a single sector. Features and Usability ### What are the key features of Synup? Synup offers listing management, reputation management, and review monitoring for local presence control, plus response management, review generation, and social media monitoring. It also includes campaign management, reporting and analytics, keyword rank tracking, SEO audit, automated publishing, and third-party integrations for coordinating marketing and client workflows. Pricing ### How much does it cost and what fees or limitations are included? Synup starts at $39 per month for the Solo plan, which covers one location, all features, 5,000 credits, and a free 14-day trial. Premium costs $239 for up to 10 locations, Pro is $399 for up to 25, and Scale is $719 for up to 50. Custom pricing is available for 50+ locations. Integrations ### Which third-party tools and platforms does Synup integrate with? Synup connects natively to Apple Business Essentials, Facebook Business Suite, Google Maps, Instagram, TikTok, Twitter/X, and YouTube. These integrations cover business management, social media, and map-based discovery platforms, giving Synup a set of seven cataloged connections for managing local presence and publishing across major channels. Getting Started and Support ### What training and onboarding options does Synup offer? Synup provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and Q&A with a trainer, documentation gives written reference material for key steps, and videos offer visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Synup offer? Synup provides email/help desk support, a knowledge base, and chat. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or common issues cannot be assessed from the provided information. ## Features AI summary Based on 5,024 UGC Platform reviews Capterra reviewers highlight these as the SEO features buyers care about most: - **SEO Management** (**52%** of reviewers rated this feature as critical) - **Website Management** (**56%**) - **Keyword Tracking** (**47%**) Synup includes other capabilities that reviewers also rate as important, such as **Customizable Branding** (**53%**), **Keyword Rank Tracking** (**49%**), and **Keyword Research Tools** (**45%**). Together, these features help businesses maintain a consistent brand presence, monitor search position changes over time, and identify search terms that can improve visibility, giving teams clearer direction for local and organic search efforts. Customizable Branding 4.4 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Keyword Rank Tracking 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track positioning in search engines over time Keyword Research Tools 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Platforms that assist marketers in identifying relevant keywords for their content, websites, or advertising campaigns Campaign Management 4.3 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Reporting & Statistics 5.0 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns A/B Testing 4.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Synup 45 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Publishing: Establish rules for automatic propagation of social media posts across one or more channels - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client Management: Manage contact details and communication with clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Email Management: Manage, store and organize emails within the system or via third-party apps - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Keyword Rank Tracking: Track positioning in search engines over time - Keyword Research Tools: Platforms that assist marketers in identifying relevant keywords for their content, websites, or advertising campaigns - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Localization Automation: Adapt content to display differently based on viewer location - Mapping: View, create, and interact with maps and other geographic data - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Ratings/Reviews: Ratings/Reviews - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - SEO Audit: Identifying problems across various website data points that can prevent the site from ranking on Google and other search engines - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - White Label: Ability that lets users rebrand the software to make it look like their own - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (17) 3.9 Based on 17 reviews ## Pricing Value for money 4.0 (16) Free Trial [View pricing plan details](https://www.capterra.com/p/153053/Synup/pricing/) Solo $39.00 Other,Per Month It includes: - Sydekick on every location - Content and social publishing - Listings distribution - AI discovery and optimization - Custom domain and landing pages - Review monitoring and responses - Review generation campaigns - Local Rank Grid - Visibility Score and competitor insight - White labeling Premium $239.00 Other,Per Month It includes: - Sydekick on every location - Content and social publishing - Listings distribution - AI discovery and optimization - Custom domain and landing pages - Review generation campaigns - Review monitoring and responses - Local Rank Grid - Visibility Score and competitor insight - White labeling Pro $399.00 Other,Per Month It includes: - Sydekick on every location - Content and social publishing - Listings distribution - AI discovery and optimization - Custom domain and landing pages - Review monitoring and responses - Review generation campaigns - Local Rank Grid - Visibility Score and competitor insight - White labeling Scale $719.00 Other,Per Month It includes: - Sydekick on every location - Content and social publishing - Listings distribution - AI discovery and optimization - Custom domain and landing pages - Review monitoring and responses - Review generation campaigns - Local Rank Grid - Visibility Score and competitor insight - White labeling Custom Contact Us for Custom Pricing. It includes: - Sydekick on every location - Content and social publishing - Listings distribution - AI discovery and optimization - Custom domain and landing pages - Review monitoring and responses - Review generation campaigns - Local Rank Grid - Visibility Score and competitor insight - White labeling Value for money 4.0 (16) 4.0 Based on 16 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ YouTube](https://www.capterra.com/p/237905/YouTube/)[ TikTok](https://www.capterra.com/p/237591/TikTok/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[ Apple Business Essentials](https://www.capterra.com/p/251804/Apple-Business-Essentials/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (16) 4.2 Based on 16 reviews ## User reviews Overall rating 4.1 Based on 17 reviews Filter by rating Counts reflect reviews available in this feed. 5(12) 4(1) 3(0) 2(1) 1(3) Mentioned topic Recent reviews first, then most helpful Justin J. CEO Used the software for: I used a free trial ### "Unprofessional Sales Process and Inappropriate Questions During Demo" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 14, 2026 Unprofessional overall. After reading more reviews, the experience makes a lot more sense and aligns with what others have reported. Pros Seemed promising at first, but the sales process was unprofessional, intrusive, and raised concerns about how they operate Cons On the sales call, they started asking detailed questions about how we bill, what we charge, and how our pricing is structured. I pushed back and asked why that information was necessary just to provide a demo. It didn’t make sense, and it felt inappropriate to share that level of detail at that stage. Based on that experience, I ended the call and decided to move forward with a different solution. WM Warehouse Manager Warehouse Manager Used the software for: Less than 1 year ### "Synup works for me so I can focus on my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2023 The experience so far has been nothing short of amazing. We have been seeing a small influx of new customers we believe to be a direct result of the SEO arm of Synup at work. Our social media presence has grown as well, and although we aren't big on those platforms, we are growing with their help. As our industry is shifting to a newer generation, we are glad to hopefully have a leg up on the competition by having Synup on our side in the social media landscape. It's also been great to have someone keeping an eye on our business reviews, because it was honestly not something we had even thought to bother with. Getting so much digital assistance from one company is incredible. Pros Synup is great for so many things, from ensuring my business is found in all relevant search engines, to staying on top of social media presence and business reviews. It's simple to integrate all of our platforms into one place to keep track of posting and stay on top of trends. Staying caught up with of all of the things Synup does would literally be a full-time job, maybe more. But with this tool, we are able to pour more into our business and worry less. It's easy to use, fits within our budget, and helps our business stay in the public eye. Cons The biggest downside is that customer support is not always the fastest or easiest to get ahold of, but they are super helpful when you are able get to them. I'm hopeful this issue will be resolved as they grow and are able to hire a larger tech/customer support team. OW Owner Owner Used the software for: I used a free trial ### "Synup is worth taking a hard look at. You can try for Free" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2023 Our main focus is Managing Social Media Platforms. Synup allows us to measure and manage our digital presence across multiple channels. Synup’s unified listings management interface helps us to improve our ranking & leads. We are in the testing stages but overall, very pleased with the platform so far. Pros Synup Social outperforms other social media management tools, every time. You'll love its intuitive interface, simplified workflow, and AI-assisted content that save you time & money. Also, like the reputation management tool allows us to monitor, generate & respond to customer reviews, and measuring customer sentiment on one platform. Cons The only thing I see lacking on the platform. Again, we are in the testing phase so this maybe a feature we do not know about yet. Would like to see more customization in the platform to specific requirements. OW Owner Owner Used the software for: Less than 1 year ### "One Stop Shop for Social Media Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2023 Pros I absolutely love that Synup allows me the ability to manage multiple social media accounts in one central location. I am able to schedule future posts without having to login to each individual account and create the post. I also have really enjoyed the capability to respond to customer messages directly in the platform. This keeps my notifications in a central location and allows me to reply very quick. I believe that this platform has cut back on my man hours spent fumbling through social media accounts significantly. I also have been pleased with the visually friendly reporting options included in the software. I can now generate reports and keep track of user engagements to determine if my post and content is effective. Cons I initially had some confusion with how to link my Yelp account into the platform. It was taking me quite some time to figure out the permissions. This resulted as a user-error on my part, but I would not have come to an easy solution without the amazing support from Synup. I reached out with my issues and included screenshots. They promptly replied with step-by-step instructions on how to integrate Yelp into the platform. Opeyemi A. Creative Director Used the software for: Less than 1 year ### "Simplicity at Its Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2023 Been using Synup for about a year now. It has been easy to use, with a nice design. The site shows Synup's tools well and gives accurate info. I didn't need support, because the website was clear. Referrals & Positive reviews on the site influenced my view. Pros The website was easy to use and find information. The nice design makes it better. The info was right, and I didn't need support, showing the site works well. Positive reviews made me trust it. Overall, I highly recommend Synup. Cons For businesses relying on a diverse tech stack, Synup's challenges in integration are a notable drawback AO Agency Ops Mgr Agency Ops Mgr Used the software for: Less than 1 year ### "Synup is probably the worst software I've ever used." 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 November 14, 2019 Our overall experience with Synup has been exceptionally poor. We chose Synup to save time automating the NAP updates and review outreach process. Tl;dr - DO NOT buy this product. The reality turned out to be very different. First, the NAP process ran and the majority of the websites they check are either irrelevant or have such a low domain authority that it's barely worth the link and effort to update. Some are literally broken (!!!). So we decided ok that part of this product doesn't add value but maybe the outreach function with filter would be good. What they don't tell you is adding a filter to remove bad reviews, their core value prop, is a violation of Google's terms and conditions. But if you run a campaign with no filter, you risk your clients getting 1, 2 or 3 star reviews. It's worth the risk. However, not so fast - I wasn't able to upload the csv file into their system despite using the template they provided. There's theoretically a way to upload a csv of your contacts without calling support but I have not yet discovered it. I have had to ask their support team (who are good, to be fair) to help. In short, if you want to pay more and add extra headaches to your life, Synup is great! If you want a better solution, keep looking. Pros Marginal time savings through automating the multi-site NAP checking process Support people are pleasant enough and seem to genuinely care (I speak with them weekly) Cons Confusing UI - very difficult to navigate Majority of websites they check have lower traffic or DA making it almost a waste of time to update DOES NOT AUTOMATE THE UPDATE PROCESS!! This was what we thought Synup did. File upload does not work (never once got this to work without asking their support) Way too expensive for the supposed value it provides Low conversion rate for outreach campaign Support team contradicts themselves by advising against a filtered campaign then do one themselves CE CEO CEO Used the software for: Less than 1 year ### "Watch Out For The Scam" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 December 6, 2024 The overall experience was a zero the people were good the process was horrible and billing was horrible. Pros I liked some of the people. But the software is clunky and not a fit at all for what I’m doing. Cons They forced sold an unsustainable contract on me. They revised it a couple of times but we never got out of the testing phase. After not ever launching it they are trying to collect $10,000+! The software is clunky and did not serve our needs in any way. It’s ridiculous and of course I’m fighting it all the way. These scam companies must be stopped. Will M. Realtor Used the software for: Less than 1 year ### "Excellent Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2023 Pros Synup is amazing! It definitely increased our local brand awareness leading to more customers and higher sales. It is super easy to use and fit in my budget. We used it for social media management, review management, and listings management. I strongly recommend it! Can't imagine not having it now that we do as use it every day! Cons Nothing! Fabulous tool! If I had to name a negative, it would just be that we didn't start using Synup sooner! If I had to name one negative, I would say that their website is a bit overwhelming Many pages features just a tremendous amount of information to absorb. Overall though I am extremely impressed. Their team did an amazing job creating this tool! MA Media and Content Developer Media and Content Developer Used the software for: 3-5 years ### "Simple tool for quick directory management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2021 We use this product to help with one component of our local SEO service package. Customer service is also excellent at quickly replying to and acting on technical issues, and in many cases implementing substantial updates to see to those needs. They also are providing a large amount of white-label resources for customer education. Pros The ability to instantly claim, update, and maintain a solid list of online directories and have a quick result is what makes us a regular reseller of this product. Cons I would appreciate more versatility and details in the reports and analysis that the software is currently able to generate. Redion B. CEO Used the software for: Less than 1 year ### "Synup helped a lot with growing my business and sales." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2023 Pros The tool is built with multi location review management use-cases in mind. Cons I had only some small issues with integration but support was ready to help and everything was OK. [View all Reviews](https://www.capterra.com/p/153053/Synup/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.