---
title: "Geckoboard Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Geckoboard Software - reviews, pricing plans, popular comparisons to other Dashboard products and more."
source_url: "https://www.capterra.com/p/153066/Geckoboard/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Geckoboard Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Geckoboard

## What is Geckoboard?

Geckoboard helps Sales and Support teams stay on target by putting live performance where people can see it and act in time. Live dashboards give teams a shared view of the metrics that matter now. Display them on TVs, share links, or send scheduled snapshots to Slack, Microsoft Teams and email. See goals and status at a glance. On supported plans, alerts flag metrics needing attention, drilldowns help investigate, and celebrations make wins visible. The Geckoboard Metrics MCP gives AI tools such as Claude and ChatGPT accurate, reliable, pre-calculated business metrics. Geckoboard handles the calculations, so AI can analyze instead of rebuilding metric definitions from raw records each time. Ask questions, investigate changes and create tailored reports in plain language. The MCP is read-only. Connect 90+ data sources for dashboards, including Salesforce, HubSpot, Zendesk and Aircall. The Metrics MCP supports a growing selection of connected integrations. Try free for 14 days.

## What is Geckoboard used for?

[Dashboard](https://www.capterra.com/dashboard-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/)[KPI](https://www.capterra.com/kpi-software/)

Recognitions

Shortlist

Overall rating

Based on 123 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

2%

Starting price

$79

Other, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Business Intelligence / 2025
-   Dashboard / 2025
-   Data Visualization / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Geckoboard?[Manage this product listing](https://www.g2.com/products/geckoboard/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Geckoboard

4.7 (123)

VS.

[### Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

[4.6 (1,895)](https://www.capterra.com/p/176586/Power-BI/reviews/)

Starting Price

$79

Other, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (123)

Ease Of Use

4.1 (1,874)

Value For Money

4.3 (107)

Value For Money

4.4 (1,277)

Customer Service

4.8 (103)

Customer Service

4.2 (1,212)

## Geckoboard alternatives

Highest Rated

[Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

[4.7 (8,101)](https://www.capterra.com/p/177042/Google-Analytics/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177042/Google-Analytics/)

[Tableau](https://www.capterra.com/p/208764/Tableau/)

[4.6 (2,364)](https://www.capterra.com/p/208764/Tableau/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208764/Tableau/)

[Jira](https://www.capterra.com/p/19319/JIRA/)

[4.4 (15,505)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/19319/JIRA/)

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

[4.5 (13,774)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/184581/Asana-PM/)

[View all alternatives](https://www.capterra.com/p/153066/Geckoboard/alternatives/)

## FAQs about Geckoboard

Overview

### What problems does Geckoboard solve?

Geckoboard solves scattered KPI reporting and delayed performance visibility by bringing live data from CRM, support, marketing, ecommerce, and internal systems into shared dashboards. Customer support leaders, sales teams, operations managers, warehouse staff, and executives use TV and remote displays to monitor targets, backlogs, service levels, and daily progress without repeatedly opening separate reports.

Answer based on 100 reviews

Overview

### Which roles and teams benefit most from Geckoboard?

Geckoboard is most used by executives, managing directors, and founders who monitor company performance through shared KPI dashboards. Operations and project managers track delivery, workflows, and team activity, while analysts, product teams, account managers, and office administrators use live metrics to report progress and keep daily priorities visible.

Answer based on 119 reviews

Overview

### What company size and industries is Geckoboard built for?

Geckoboard is built for small businesses, which represent 84% of reviewers, especially computer software teams (13%), and for Sales and Support leaders needing shared live visibility. It also serves midsize businesses (9%) and enterprises (7%), with retail and marketing and advertising each accounting for 9% of reviewers. AI users can investigate performance through reliable business metrics.

Answer based on 123 reviews

Features and Usability

### What are the key features of Geckoboard?

Geckoboard includes customizable dashboards for data visualization and KPI monitoring, giving teams an at-a-glance view of performance metrics. Its data connectors and API integrations pull information from multiple systems into shared dashboards, while mobile access and dashboard sharing make metrics available on phones, computers, and office displays.

Answer based on 16 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Geckoboard offers Essentials at $79 per month, with a free version and free trial available. Performance costs 319 per month, while Enterprise pricing is unlisted. Essentials includes one dashboard and user; Performance adds alerts and more dashboards. Reviewers often consider subscriptions expensive, citing sudden price increases and customization limits at lower billing levels.

Answer based on 12 reviews

Integrations

### Which third-party tools and platforms does Geckoboard integrate with?

Geckoboard integrates with Slack for KPI notifications and dashboard sharing, alongside more than 70 integrations. Its catalog includes ActiveCampaign, Aircall, Amazon CloudWatch, Amplitude, Buffer, Campaign Monitor by Marigold, ClickUp, and Copper, covering communication, cloud monitoring, analytics, marketing, project management, and CRM workflows.

Answer based on 27 reviews

Getting Started and Support

### What training and onboarding options does Geckoboard offer?

Geckoboard provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide self-paced instruction for setup and product use.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Geckoboard offer, and how do users rate the experience?

Geckoboard offers Email/Help Desk, FAQ/Forum, a Knowledge Base, 24/7 Live Rep, and Chat. Users generally describe support as responsive, helpful, and detailed, especially through chat, with staff receptive to feature requests. A few note that requested capabilities or specialized configurations are not always immediately available.

Answer based on 53 reviews

Data

### How well does Geckoboard display live data from multiple sources?

Geckoboard makes live business data easy to display across shared dashboards and TV screens. Marketing, support, operations, and small business teams value its broad integrations, APIs, spreadsheet connections, and readable widgets. It suits high-level KPI monitoring, although teams needing advanced calculations, complex charts, flexible layouts, or detailed time controls may need to prepare data elsewhere.

Answer based on 49 reviews

## Features

AI summary

Based on 5,238 Dashboard reviews

Not all dashboard software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution:

-   **Dashboard Creation** (**49%** of reviewers rated this feature as critical)
-   **Reporting/Analytics** (**51%**)
-   **Workflow Management** (**58%**)

Geckoboard supports **Dashboard Creation** and **Reporting/Analytics**, giving teams a clear way to build live dashboards and track performance data in one place. However, it does not offer **Workflow Management**. Instead, it provides other features that reviewers also value, including **Access Controls/Permissions** (**48%**), **Data Visualization** (**45%**), and **Data Import/Export** (**44%**). These features help businesses control who can view data, present metrics clearly, and move information between systems, allowing teams to monitor results and share insights more effectively.

Dashboard Creation

4.8 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Creation and customization of dashboards

Reporting/Analytics

4.4 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Visualization

4.6 (57)

75.44% of 57 reviewers that rated this feature as important or highly important

Graphical representation of data

Data Import/Export

4.5 (27)

51.85% of 27 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Data Connectors

4.6 (41)

73.17% of 41 reviewers that rated this feature as important or highly important

Connect to big data sources

KPI Monitoring

4.4 (39)

66.67% of 39 reviewers that rated this feature as important or highly important

Tracking the status of previously identified performance measurements

Geckoboard 179 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Query: One-off queries made on an as-needed basis
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Administration Alerts: System can self-monitor critical metrics and alert administrators when they reach concerning levels.
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI Text Generation: Allows users to generate text based on a text prompt.
- AI Text Summarization: Condenses long documents or text into a brief summary.
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Analytics and Trends: Analyze historical data to highlight trends, statistics, and KPIs.
- API: Application programming interface that allows for integration with other systems/databases
- API / Integrations: Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
- Autonomous Task Execution: Completes tasks independently without constant human intervention
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Brand Optimization: Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Insights: Analyzes historical and current marketing campaigns to inform future strategy
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- Campaign Stickiness: Identifies which marketing campaigns resolved in open or closed opportunities
- Campaign Tracking: Track the performance of marketing campaigns across multiple channels.
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Co-Editing: Allows multiple users to edit and create visualizations together.
- Cohort Analysis: Analytics that breaks the data in a data set into related groups/categories.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Conversions: Track what proportion of users convert to customers via specific actions.
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Cross-system Integration: Works across multiple software systems or databases
- Custom Event Tracking: Able to set up custom variables to track any user activity on the site.
- Custom Reports and Dashboards: Allows users to easily build customized reports and dashboards.
- Customer Insights: Tracks customer behavior from social media and incomplete sales to inform pricing decisions.
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Dashboards: An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance.
- Data Aggregation: Collect, process and structure data from multiple sources for further analysis
- Data Blending: Merge data from multiple sources to a single data set
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Collection: Process of gathering, measuring, and analyzing accurate data
- Data Connectors: Connect to big data sources
- Data Context: Provide insights into why trends are occurring and what issues could be related.
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Management: Ability to handle large datasets
- Data Mapping: Track the management and flow of data throughout the organization
- Data Mining: AI method of discovering or extracting data patterns from larger volumes of data
- Data Source Connectors: Connect to big data sources
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Transformation: Translate EDI formats into data suitable for use with company applications.
- Data Visualization: Graphical representation of data
- Decision Making: Makes informed choices based on available data and objectives
- Devices: Has the ability to edit visualization across devices and device types (e.g. computer and phone).
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- E-Commerce: Allows attendees to purchase additional products or merchandise while registering for an event.
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Engagement: Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc.
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Entry and Exit Pages: Accurately determine where most people enter your site and where they leave and present data elegantly.
- Event Marketing: Plan marketing campaigns for events
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Forecasting: Form predictions based on past and present data/trends
- Functions/Calculations: Perform various mathematical calculations using the data
- Funnels: See how users move though a product via grouped page sequences
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Graphs and Charts: Offers a variety of graph and chart formats for visualzation of data.
- Historical Data Consolidation: Consolidate development historical data within a single solution.
- Historical Reporting: Information, data and reports that are being tracked over time
- Historical Snapshots: Ability to track historical data.
- Interactive Elements: Various components within a system including buttons, clickable icons, hover effects, and more
- Interactive Reports: Edit and personalize data view as needed
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- Keyword Tracking: Track and monitor a specific set of keywords
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Load Time Monitoring: Track load times on different devices and operating systems.
- Marketing Reports: Reports specific to marketing and associated campaigns
- Metadata Management: Collect and maintain structured information that describes data or content
- Mobile Access: Access software remotely via mobile devices
- Mobile Dashboards: View and present dashboard on mobile devices
- Mobile Reporting: Access reports on mobile devices
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Attribution: A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey
- Multi-Channel Data Collection: Collect information from multiple sources
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-User Access: Enables individuals with different roles within the operator’s organization to control the content that is being published on the digital signage network.
- Multichannel Tracking: Collects marketing campaign performance data across multiple channels
- Multiple Data Sources: Allows users to manage data from a number of sources
- Natural Language Processing: Process and analyze human language in text or audio form
- Natural Language Search: Ability to interact with the application using human languages such as English
- OLAP: Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data
- Performance and Reliability: Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load.
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Analytics: Predict future data based on historical data sets
- Private Dashboards: Share dashboard screen within private user groups
- Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions
- Productivity Updates: Follow assigned tasks across the development team to find quick turnarounds and bottlenecks.
- Profitability Analysis: Evaluate the degree to which business operations bring monetary gains
- Promotional Messages: Able to deploy promotional or other pop-up messages based on user actions.
- Public Dashboards: Publish dashboard publicly on various platforms
- Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization
- QA Testing: Able to test that event and variable setup are reporting data accurately.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Real-Time Updating: Track metrics in real time with consistent and frequent updates.
- Relational Display: Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reports Interface: Reports interface for standard and self-service reports is intuitive and easy to use.
- Repository Integration: Integrate with one or more code repositories.
- Retention: Calculates the likelihood of your customers continuing to use your product or leaving.
- Retroactive Reporting: Report on user activity in the past and set up predictive models for the future.
- Return: Tracks user return rates and related metrics.
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduled/Automated Reports: Set a time to generate routine reports automatically
- Score Cards: Score cards visually track key performance indicators (KPIs)
- Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Segmentation: Group leads or contacts based on their specific characteristics
- Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Sessions - Digital Analytics: Accurately measure total web traffic and present data elegantly.
- Share Reports: Receive email reports and notifications regarding metrics.
- Sharing: Templates of text snippets and abbreviations can be shared easily with another person
- Single Page View: Display aggregated data points on one page for a bird's eye view assessment
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Site Search Reporting: Report on keywords used in internal searches.
- Social Promotion: Market event via social media tools
- Spend Management: Track the amount of money spent on a certain product or with a certain supplier
- Standard Event Tracking: Software automatically tracks standard user actions.
- Steps to Answer: Requires a minimal number of steps/clicks to explore data and insights for user enquiries.
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Tag Management: Generate or append custom campaign parameters to URLs
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Testing Integration: Integrate with manual and automated testing tools to increase bottleneck and problem identification.
- Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Trend/Problem Indicators: Visually identify direction of development and areas that require attention
- Trending: Report on how any user activity has changed over time.
- Unification Across Devices: Able to unify user data across devices, recognizing returning users.
- User Data: Able to access user-specific data such as location, language, gender, and activity while on the site.
- User, Role, and Access Management: Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. to both internal and external users.
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Website Analytics: Track and analyze information regarding website visitors
- White Label: Ability that lets users rebrand the software to make it look like their own
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.3 (112)

4.3

Based on 112 reviews

## Pricing

Value for money

4.3 (107)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/153066/Geckoboard/pricing/)

Essentials

$79.00

Other,Per Month

It includes:

-   2 Dashboards, 1 Editor, 1 TV
-   Basic data volume
-   Customizable real-time dashboards
-   Snapshots via email, Slack and MS Teams
-   Sharing links and unlimited viewers
-   Metrics MCP

Performance

$319.00

Other,Per Month

It includes:

-   20 Dashboards, 3 Editors, 5 TVs
-   Everything in Essentials, plus...
-   High data volume
-   Alerts
-   Celebrations
-   Drilldown and source data
-   Custom templates for agents, teams and more
-   Build metrics from custom fields
-   Advanced dashboard management
-   Custom themes
-   Priority support

Enterprise

Contact us

It includes:

-   Everything in Performance, plus...
-   Metric-building service
-   Single sign-on (SSO)
-   Data import controls
-   Audit logs
-   Procurement support
-   Dedicated support manager
-   Priority support, including engineering
-   Full onboarding anf training
-   Dashboard consultancy

Value for money

4.3 (107)

4.3

Based on 107 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (103)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (103)

4.8

Based on 103 reviews

## User reviews

Overall rating

4.7

Based on 123 reviews

Filter by rating

5(88)

4(29)

3(4)

2(2)

1(0)

Mentioned topic

Sorted by most recent

MB

Mike B.

Software Engineer

Marketing and Advertising

### "Powerful Integrations and Easy Setup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 25, 2025

My overall experience with Geckoboard has been very positive. The platform offers many integrations and makes it easy to create a professional dashboard within minutes. Its flexibility, smooth API support, and helpful customer service made it a pleasure to use. I would definitely recommend it to anyone needing a clear and reliable way to present data.

Pros

I particularly appreciate the high level of flexibility when configuring and customizing dashboards. The API integrations work smoothly, and the customer support team is consistently responsive and helpful. Overall, the platform is very easy to get started with!

Cons

After using the platform for an extended period, I had to reconfigure or completely rebuild several integrations because some of them were no longer supported. This resulted in extra maintenance work and a bit of frustration while keeping the dashboards up to date.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Hayden G.

Operations Manager

Legal Services

### "Great tech, easy to use. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2025

Really positive and helped the business considerably with realtime live tracking. Would recommend to others.

Pros

Geckoboard is incredibly easy to use(I have no coding experience and there are native APIs for both HS and Aircall) giving us live data. The team are incredibly responsive and have worked with us considerably to tailor it to our needs and quickly build accurate data reports which have helped reduce the teams missed call rate by 10% since going live.

Cons

It would be nice to see a couple of extra integrations added on over time (Front, CloudTalk) and be able to produce % a little easier. Minor things though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SW

Steven W R S.

Managing Director

Information Technology and Services

### "Very powerful business management tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2025

Geckoboard is not cheap but you get what you pay for. Great product and great support are not free but they are valuable in motivtaing and managing our business performance.

Pros

Geckoboard is a very powerful business management tool. We have a few board that keep the team on point and quite a few more that I as a business owner make frequent use of on my mobile phone. So easy to have the information you need whenever you need it. The Geckoboard system has been really intuitive to use and the support has been first class whenever we get stuck.

Cons

I guess we are an advanced user and sometimes we struggle to get the exact metrics we want from the prebuilt widgets but this is more that offset by the ease of use and how quickly you can create dashboards with minimal technical knowledge. Would love to be able to do stacked bar charts. I'm sure that will come soon as they are continually improving the product.

Alternatives considered

[DashThis](https://www.capterra.com/p/163170/DashThis/)

Reasons for choosing Geckoboard

More intuitive and better selection of ready to go Widgets.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EE

Eric E.

Care Support Lead

Hospital & Health Care

### "Wonderful Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 2, 2025

There was a PipeDrive report I wanted to use on our office Geckoboard, but I couldn't find a way to upload it. I reached out to Geckoboard support for assistance.

Pros

The staff was very helpful & quick to respond. I enjoyed working with the helpful, hard-working employees.

Cons

Honestly, I was very pleased with the provided service. The team was quick to offer any assistance they could. My only complaint is that they were unable to execute my request, although they tried to.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Nicholas B.

Salesforce Administrator

Health, Wellness and Fitness

### "Great for Call Center"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 13, 2025

They have been very reliable and my company uses them every day. They also are very responsive and are always working to improve the platform. We have 5 TV all in a line in my office with different Geckoboard dashboards on them.

Pros

I like how easily it allows for data to be permanently displayed on a TV. The visuals are clean and stay updated with the data feeding into it.

Cons

I wish there more visualization options like pie charts or thermometer goal graphs. I also wish you could fit more data on one dashboard without it getting cut off.

Alternatives considered

[Domo](https://www.capterra.com/p/119119/Domo/)

Reasons for choosing Geckoboard

It was easier to use and cleaner looking.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Wayne L.

Contact Centre Manager

Insurance

### "Would highly recommend Geckoboard"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2025

Excellent. The account managers truly care about my experience as a user and want to improve their offering all the time.

Pros

I like the flexibility of the dashboards. The dynamic views and the quality of information available in real-time are excellent. I haven't seen many platforms that offer this type of real-time data across multiple systems.

Cons

I don't. The team are incredible and have actively taken my feature requests on board and have worked on them.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AP

Aaron P.

Principal Data Architect

Health, Wellness and Fitness

### "Great experience with Geckoboard!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 17, 2025

It's been great -- good support, and it's quite easy to set things up.

Pros

Geckoboard is easy to connect to the data sources, and easy to create easy to read dashboards.

Cons

You have to make sure emails you will send boards out to are set up before adding them because an opt in email gets sent, and they can't resend it, and it's a real pain to try to opt in afterwards (and doesn't always work.)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PS

Patrick S.

IT Manager

Hospital & Health Care

### "Easy to read metrics where you need them"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 17, 2025

It works well for our team to have their data and metrics viewable in the department offices. This is nice because it blocks the need for users to have to bring up their own reports on a regular basis.

Pros

The platform is easy to setup and use on a plethora of devices. It provides good feedback on what is being displayed and offers a good amount of control over the page and its options so users are able to get to the data they need quickly.

Cons

If it was setup by someone else it can be a bit of a pain to straighten out the configuration of others who may not have labeled things very clearly.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LA

Lloyd A.

Director

Insurance

### "Great Support from \[sensitive content hidden\]"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 14, 2025

Great service provided delivered really quickly.

Pros

\[sensitive content hidden\]'s Support - particularly when building more complex widgets.

Cons

Could be easier to set up a few of the widgets.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NJ

Nick J.

Lead

Telecommunications

### "Simple but nice tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 13, 2024

Pros

Without technical knowledge, you can create a beautiful dashboard for the team. Very nice!

Cons

Customizing the look and feel is not possible. I like to use the colors of the corporate identity. With our subscription this is not possible.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/153066/Geckoboard/reviews/)

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