# Geckoboard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Geckoboard the right Dashboard solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153066/Geckoboard/reviews

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Geckoboard

4.7 (123)

[View alternatives](https://www.capterra.com/p/153066/Geckoboard/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Geckoboard

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

SS

Steven W R S

Managing DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“We have a few board that keep the team on point and quite a few more that I as a business owner make frequent use of on my mobile phone.“

September 9, 2025

MB

Mike B

Software EngineerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“After using the platform for an extended period, I had to reconfigure or completely rebuild several integrations because some of them were no longer supported.“

November 25, 2025

Wayne L

Contact Centre ManagerInsurance, 11 - 50 employeesUsed the software for: 1-2 years.

“The dynamic views and the quality of information available in real-time are excellent.“

August 13, 2025

EE

Eric E

Care Support LeadHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months.

“There was a PipeDrive report I wanted to use on our office Geckoboard, but I couldn't find a way to upload it.“

September 2, 2025

MB

Mike B

Software EngineerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“The API integrations work smoothly, and the customer support team is consistently responsive and helpful.“

November 25, 2025

PS

Patrick S

IT ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“If it was setup by someone else it can be a bit of a pain to straighten out the configuration of others who may not have labeled things very clearly.“

February 17, 2025

PS

Patrick S

IT ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“It works well for our team to have their data and metrics viewable in the department offices.“

February 17, 2025

NJ

Nick J

LeadTelecommunications, 51 - 200 employeesUsed the software for: Less than 6 months.

“Customizing the look and feel is not possible.“

September 13, 2024

## Showing most helpful reviews

Showing 1-25 of 123 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicholas B.  
Salesforce Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great for Call Center"

August 13, 2025

5.0

They have been very reliable and my company uses them every day. They also are very responsive and are always working to improve the platform. We have 5 TV all in a line in my office with different Geckoboard dashboards on them.

Pros

I like how easily it allows for data to be permanently displayed on a TV. The visuals are clean and stay updated with the data feeding into it.

Cons

I wish there more visualization options like pie charts or thermometer goal graphs. I also wish you could fit more data on one dashboard without it getting cut off.

Alternatives considered

[Domo](https://www.capterra.com/p/119119/Domo/)

Reason for choosing Geckoboard

It was easier to use and cleaner looking.

Review Source

SWRS

Steven W R S.  
Managing Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Very powerful business management tool!"

September 9, 2025

5.0

Geckoboard is not cheap but you get what you pay for. Great product and great support are not free but they are valuable in motivtaing and managing our business performance.

Pros

Geckoboard is a very powerful business management tool. We have a few board that keep the team on point and quite a few more that I as a business owner make frequent use of on my mobile phone. So easy to have the information you need whenever you need it. The Geckoboard system has been really intuitive to use and the support has been first class whenever we get stuck.

Cons

I guess we are an advanced user and sometimes we struggle to get the exact metrics we want from the prebuilt widgets but this is more that offset by the ease of use and how quickly you can create dashboards with minimal technical knowledge. Would love to be able to do stacked bar charts. I'm sure that will come soon as they are continually improving the product.

Alternatives considered

[DashThis](https://www.capterra.com/p/163170/DashThis/)

Reason for choosing Geckoboard

More intuitive and better selection of ready to go Widgets.

Review Source

VR

Verified Reviewer  
CEO  
Retail  
Used the software for: 2+ years

### "It was good few years ago but now its fading away with higher monthly charges"

May 31, 2022

2.0

I used them for few years and it was serving the purpose for me, showing analytics on big screen TV in our ecommerce command center. Out of nowhere, my billing department got an email on May 12th saying , we will change your monthly fee from $59 to minimum of $149 and I was given the option to cancel the subscription completely . I was a legacy customer and I was paying $59 per month for 35 dashboards. now 10 dashboard is going to be $149 and 30+ dashboard will be somewhere between $300 to $500 probably. I am not against price increases and I think healthy businesses should do this overtime to makeup for the inflation and increased cost. But I certainly dont appreciate it when you raise prices suddenly with a short notice, specially for customers who have been on your platform for many years. I signed up back in 2018 when your dashboards only had 2 colors . I feel like I need to get out of this platform now, as I dont think their platform is worth few hundreds a month. I wish they had increased their prices over time so we didnt have to migrate our command center elsewhere within few weeks.

Pros

I can show my operational data to my team members and users in almost real time. It was great to show the unshipped orders, orders with problems and so on. customization was not that hard on basic data reporting.

Cons

Sudden price increases which just happened for us. Data connectors are limited , they add new ones but not useful for us. they got rid of the iphone app too which was a big disappointment. refreshing takes a long time specially if you use salesforce reports/data. Text on tiles is very small, not the best solution if you want to show the numbers on large TVs. You can make the text Bold but that's pretty much it. We used our dashboard TV within 15ft away from our desk, so it was OK when we were sitting right Infront of TVs.

Review Source

Response from Geckoboard

June 8, 2022

Hi there, We're sorry to hear your disappointment with the recent price increase. We are always open to discussing your options and reviewing pricing to help meet your needs so please contact our Support team on support@geckoboard.com. As for your other feedback, this has been shared with the Product team for consideration. We're always looking to improve what we do so feedback like this is really valuable. Thanks, The Geckoboard Team

AA

Albert A.  
General Manager  
Arts and Crafts  
Used the software for: 6-12 months

### "The Software for Sharing Live Data with all Employees"

November 27, 2022

5.0

The overall experience using this software within our business has been quite a positive experience which resulted in cost savings for our business as well as having employees that feel more included.

Pros

The reason why we decided to implement Geckoboard was due to the difficulties we were facing to share all data with all employees. Geckoboard has helped our business in keeping all employees up to data with all latest data from all employees. The software is very user friendly and one does not need to be very knowledgeable on software operating. Dashboard can be adjusted to your needs which is very effective.

Cons

The only small issues faced were some error pop-ups which we encountered during the first few months of the implementation but it has now been a while since such an error popped up so it might have been resolved.

Alternatives considered

[Databox](https://www.capterra.com/p/154024/Databox/)

Reason for choosing Geckoboard

There was no specific reason why we chose Geckboard but we do not regret taking such a decision.

Review Source

MC

Mads C.  
Frontend Developer  
Consumer Goods  
Used the software for: Less than 6 months

### "Super simple"

March 12, 2024

5.0

I love how simple it is to use. That you can connect data from so many different sources in an easy way. We have our data exported directly from our systems to an excel file, and it works wonders with the excel widget. So many great ways to visuallise the data in this widget, that is very flexible!

Pros

How simple it is to connect different data sources, and visualize them fast.

Cons

A bit pricy when you want to add more dashboards. It would be great if you could customise the layout of data even more. For example Geckoboard is very strict in font size relative to the widget. I have cases where I want to show numbers at a smaller size in a number widget. I have cases where I want to show 3 numbers, but there is only room for 2. A more flexible way to show numbers next and above or under each other would be great.

Alternatives considered

[Plecto](https://www.capterra.com/p/160483/Plecto/)[Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/)

Reason for choosing Geckoboard

Price, simplicity and the overall look and feel of widgets in geckoboard are great.

Review Source

TC

Tobi C.  
Business Development manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Culture setting and visual pleasure"

August 31, 2022

5.0

Loving the software and it has bolstered company cukturebinbthebsmese that sales are seeing healthy competition. Production team is able to see their utilization and over productivity is on the up because everyone can see what is happening with their KPI live.

Pros

Visual allows the company to see love data and company movements.

Cons

Images are a little complicated to add and needs custom built creatives. Would be amazing if there were pre built templates to connect and simply add a photo etc.

Alternatives considered

[Databox](https://www.capterra.com/p/154024/Databox/)

Reason for choosing Geckoboard

Used in previous agency and felt it is a must have in the new organisation.

Review Source

MB

Mike B.  
Software Engineer  
Marketing and Advertising  
Used the software for: 2+ years

### "Powerful Integrations and Easy Setup"

November 25, 2025

5.0

My overall experience with Geckoboard has been very positive. The platform offers many integrations and makes it easy to create a professional dashboard within minutes. Its flexibility, smooth API support, and helpful customer service made it a pleasure to use. I would definitely recommend it to anyone needing a clear and reliable way to present data.

Pros

I particularly appreciate the high level of flexibility when configuring and customizing dashboards. The API integrations work smoothly, and the customer support team is consistently responsive and helpful. Overall, the platform is very easy to get started with!

Cons

After using the platform for an extended period, I had to reconfigure or completely rebuild several integrations because some of them were no longer supported. This resulted in extra maintenance work and a bit of frustration while keeping the dashboards up to date.

Review Source

Wayne L.  
Contact Centre Manager  
Insurance  
Used the software for: 1-2 years

### "Would highly recommend Geckoboard"

August 13, 2025

5.0

Excellent. The account managers truly care about my experience as a user and want to improve their offering all the time.

Pros

I like the flexibility of the dashboards. The dynamic views and the quality of information available in real-time are excellent. I haven't seen many platforms that offer this type of real-time data across multiple systems.

Cons

I don't. The team are incredible and have actively taken my feature requests on board and have worked on them.

Review Source

Hayden G.  
Operations Manager  
Legal Services  
Used the software for: Less than 6 months

### "Great tech, easy to use. "

October 27, 2025

5.0

Really positive and helped the business considerably with realtime live tracking. Would recommend to others.

Pros

Geckoboard is incredibly easy to use(I have no coding experience and there are native APIs for both HS and Aircall) giving us live data. The team are incredibly responsive and have worked with us considerably to tailor it to our needs and quickly build accurate data reports which have helped reduce the teams missed call rate by 10% since going live.

Cons

It would be nice to see a couple of extra integrations added on over time (Front, CloudTalk) and be able to produce % a little easier. Minor things though.

Review Source

PS

Patrick S.  
IT Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to read metrics where you need them"

February 17, 2025

5.0

It works well for our team to have their data and metrics viewable in the department offices. This is nice because it blocks the need for users to have to bring up their own reports on a regular basis.

Pros

The platform is easy to setup and use on a plethora of devices. It provides good feedback on what is being displayed and offers a good amount of control over the page and its options so users are able to get to the data they need quickly.

Cons

If it was setup by someone else it can be a bit of a pain to straighten out the configuration of others who may not have labeled things very clearly.

Review Source

AP

Aaron P.  
Principal Data Architect  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great experience with Geckoboard!"

February 17, 2025

5.0

It's been great -- good support, and it's quite easy to set things up.

Pros

Geckoboard is easy to connect to the data sources, and easy to create easy to read dashboards.

Cons

You have to make sure emails you will send boards out to are set up before adding them because an opt in email gets sent, and they can't resend it, and it's a real pain to try to opt in afterwards (and doesn't always work.)

Review Source

NJ

Nick J.  
Lead  
Telecommunications  
Used the software for: Less than 6 months

### "Simple but nice tool"

September 13, 2024

5.0

Pros

Without technical knowledge, you can create a beautiful dashboard for the team. Very nice!

Cons

Customizing the look and feel is not possible. I like to use the colors of the corporate identity. With our subscription this is not possible.

Review Source

RY

Robert Y.  
Founder  
Real Estate  
Used the software for: Less than 6 months

### "Time Saving Efficiency and Motivation"

March 28, 2024

5.0

It has been a fantastic experience. I am not tech savvy at all and \[sensitive content hidden\] at Geckoboard made setting everything up very easy. He put time into understanding why I wanted a dashboard system, how I wanted to use it, and how Geckoboard could help me accomplish what I set out to do. A big goal for me was to not have to change how I already did things. I didn't want to add more work/steps to what I already did in order to have a dashboard system. This is HUGE for me and he/Geckoboard was able to make it happen. My journey to having a dashboard system for my company started out as a very frustrating one. Other companies I reached out to for assistance during their free trial period were not very helpful or were just flat out unresponsive. I had quite the opposite experience with Geckoboard and I couldn't be happier.

Pros

I have been tracking sales and commissions through Google Sheets for 5 years now. After getting my sheets dialed in, saving me tons of time, I was still spending significant time each week updating our sales boards in the office. Geckoboard has automated everything and did it using the sales tracking Google Sheets I was already using. This has saved me hours each week. The boards are visually appealing and easy to understand. I can now also have this information in front of our entire company at all times, on their phones or computers, instead of having to be in the office to see the boards. Agents are competitive. They love to see how we are doing as a company and where they fall on the leaderboards. This has provided motivation and healthy competition within the company. I am already seeing many more possibilities I can utilize Geckoboard for to make our company better. I am excited to implement them.

Cons

Nothing to mention at this time.

Review Source

KR

Ken R.  
Call Center Manager  
Construction  
Used the software for: 2+ years

### "GECKO Sales"

September 5, 2023

4.0

keeping the sales guys & GM's aware of where they are .

Pros

The automatic update and the sharred link

Cons

Setting up the data in monthly & Yearly has been difficult using excel.

Reason for choosing Geckoboard

Easier to get started with and the shared link is nice.

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Retail  
Used the software for: 1-2 years

### "A fantastic platform for the creation of dashboards"

May 26, 2022

4.0

In addition to keeping tabs on our major objectives, we've also used it to foster some healthy competition among our staff members. The names of employees, along with their current distance from a goal number, are displayed on a massive screen that is occasionally set up in the conference room at our company on occasion. It stirs up just the right amount of competitive camaraderie.

Pros

Even for people who don't like to look at data, the user interface is appealing to the eye. It is an excellent choice if you are looking for a high-level data-sharing platform for small to medium-sized businesses or corporations to meet your needs. The greater the number of miles that separate each team, the better. Smaller organizations, as well as those that don't need to explain complicated data to people who aren't familiar with the data source, would be less suitable candidates for this solution.

Cons

Outside of presenting goals, this tool doesn't have a whole lot of other uses. In addition, there are not a lot of options available to choose from when it comes to the graphics themselves. In addition to the point at which the website initially loads or when you accomplish a particular goal, I'd like for some of them to have an animated component.

Review Source

BO

Barry O.  
Head of Customer Operations  
Retail  
Used the software for: 2+ years

### "Highly Reccommended"

June 13, 2022

5.0

So easy to use and allows me to build my own boards specific to my needs. Cant fault Also the Gekoboard team are a dream to work with. I have worked in Customer Operations all my life and I am extremely impressed by their customer support.

Pros

I find Gekoboard so easy to use and navigate too. I particularly like the customisation element as it allows me to tailor my boards to my exact specification.

Cons

There are some merging of data points that I would like to see available but have discussed these with Gekoboard and they already have these in the pipline which was music to my ears.

Review Source

VR

Verified Reviewer  
Tech Support  
Information Technology and Services  
Used the software for: Less than 6 months

### "Short but sweet review title "

March 28, 2023

5.0

Pros

Geckoboard is super easy to start working with, all of the available options are implemented & connected with ease.The visualization is clear and simple, and new features are added all the time.Also, the support team is amazing.

Cons

Not much to say as our use of Geckoboard is for a relatively small group of people.It answers our needs pretty well.

Review Source

EL

Emiel L.  
Managing Partner  
Legal Services  
Used the software for: 2+ years

### "Geckoboard gives us realtime insights on KPI's"

June 13, 2022

5.0

Pros

Easy to use A lot of data sources to connect

Cons

New layout is not working on older smart tv's

Review Source

Response from Geckoboard

June 20, 2022

Thanks for your review Emiel - it's really appreciated. We've passed your comment about the new layout over to the Product team to review. It's always really helpful to hear how we can improve.

OJ

Oliver J.  
Technical Support and Services Manager  
Computer Software  
Used the software for: 1-2 years

### "An excellent tool, which offers immediate and actionable insights"

June 24, 2022

5.0

A wonderful experience, both in terms of my experience with the product, and with the support provided. A great company indeed!

Pros

The simplicity in connecting it to our tools in order bring our data to life.

Cons

It does have limits to what data can be viewed, and the manner in which it can be viewed, but the core fundamentals are certainly present and accessible.

Review Source

Response from Geckoboard

June 27, 2022

Thanks so much for your lovely review Oliver - we really appreciate it!

JZ

Jakub Z.  
CTO  
Renewables & Environment  
Used the software for: Less than 6 months

### "Data decisions booster, great for startups"

March 31, 2023

5.0

Pros

Simple, straightforward, easy to use data visualization tool worth the money. Great looking widgets make it simple to keep track of anything you need. With refresh rate of 3 minutes you cannot miss a thing.

Cons

The tool comes with limited functionality that will grow in the future I believe. Dashboards could be a little more spacious to allow even more data to be displayed.

Review Source

AM

Ally M.  
Customer Operations Specialist  
E-Learning  
Used the software for: 6-12 months

### "Geckoboard provides a clear and concise view of KPIs"

January 18, 2024

5.0

Using Geckoboard has been great. The UI is easy to understand and you can create boards within minutes!

Pros

Geckoboard is visually appealing and helps display KPIs in a clear and effective manner. It allows our team to understand and have a pulse on performance quickly through its Slack connection feature

Cons

Not being able to label correctly. For example, longer labels get cut off if the widget is not big enough

Review Source

SL

Steven L.  
Director  
Facilities Services  
Used the software for: Less than 6 months

### "GotJunkQuebec review"

March 24, 2023

5.0

Once of the best customer service I have ever interact with ! Very comprehancive , very cliver and helpfull !

Pros

It is very sharp and nice visualing , once you understand how it works , it is kinda easy to use

Cons

It could be easier for user that is not using external app or sofware that can extract data from it, we should be able to just setup data directly from geckoboard

Review Source

GS

Grant S.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Great for Managing with KPIs"

May 10, 2018

5.0

Pros

Geckoboard makes it really easy to publish your team's KPI's, and make them visible to the entire team or company. It connects to the tools we use everyday, and requires very little setup.

Cons

It is a great solution for quick deployment. However, you don't have as much control over the metrics and how they are displayed. You can write custom integrations if needed, however if you require a lot of customization it might be better to build something in-house.

Review Source

SG

Sean G.  
CEO  
Retail  
Used the software for: 2+ years

### "Great bit of software that enables us to share KPI's so they are visibile to all "

July 26, 2022

5.0

Pros

easy to set up, good customer service, used a raspberry PI to always display the dashboard

Cons

More customisation with sizing and appearance

Review Source

Response from Geckoboard

July 27, 2022

Thanks for the review Sean, really appreciated!

Michael L.  
Head of Customer Service Ops  
Financial Services  
Used the software for: 6-12 months

### "You get a dashboard! YOU get a dashboard!"

July 18, 2019

4.0

Pros

Who doesn't love dashboards? We were able to take our Zendesk data and showcase our customer service stats using Geckoboard.

Cons

It's kind of confusing to use at first and doesn't always pull in all of the data, but with a little elbow grease (not really) we were able to get it to work for us.

Review Source

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