# Geckoboard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Geckoboard the right Dashboard solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/153066/Geckoboard/reviews

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Geckoboard

4.7 (123)

[View alternatives](https://www.capterra.com/p/153066/Geckoboard/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Geckoboard

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

SS

Steven W R S

Managing DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“We have a few board that keep the team on point and quite a few more that I as a business owner make frequent use of on my mobile phone.“

September 9, 2025

MB

Mike B

Software EngineerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“After using the platform for an extended period, I had to reconfigure or completely rebuild several integrations because some of them were no longer supported.“

November 25, 2025

MB

Mike B

Software EngineerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“The API integrations work smoothly, and the customer support team is consistently responsive and helpful.“

November 25, 2025

EE

Eric E

Care Support LeadHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months.

“There was a PipeDrive report I wanted to use on our office Geckoboard, but I couldn't find a way to upload it.“

September 2, 2025

Wayne L

Contact Centre ManagerInsurance, 11 - 50 employeesUsed the software for: 1-2 years.

“The dynamic views and the quality of information available in real-time are excellent.“

August 13, 2025

PS

Patrick S

IT ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“If it was setup by someone else it can be a bit of a pain to straighten out the configuration of others who may not have labeled things very clearly.“

February 17, 2025

MB

Mike B

Software EngineerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“I would definitely recommend it to anyone needing a clear and reliable way to present data.“

November 25, 2025

NJ

Nick J

LeadTelecommunications, 51 - 200 employeesUsed the software for: Less than 6 months.

“Customizing the look and feel is not possible.“

September 13, 2024

## Showing most helpful reviews

Showing 1-25 of 123 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicholas B.  
Salesforce Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great for Call Center"

August 13, 2025

5.0

They have been very reliable and my company uses them every day. They also are very responsive and are always working to improve the platform. We have 5 TV all in a line in my office with different Geckoboard dashboards on them.

Pros

I like how easily it allows for data to be permanently displayed on a TV. The visuals are clean and stay updated with the data feeding into it.

Cons

I wish there more visualization options like pie charts or thermometer goal graphs. I also wish you could fit more data on one dashboard without it getting cut off.

Alternatives considered

[Domo](https://www.capterra.com/p/119119/Domo/)

Reason for choosing Geckoboard

It was easier to use and cleaner looking.

Review Source

SWRS

Steven W R S.  
Managing Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Very powerful business management tool!"

September 9, 2025

5.0

Geckoboard is not cheap but you get what you pay for. Great product and great support are not free but they are valuable in motivtaing and managing our business performance.

Pros

Geckoboard is a very powerful business management tool. We have a few board that keep the team on point and quite a few more that I as a business owner make frequent use of on my mobile phone. So easy to have the information you need whenever you need it. The Geckoboard system has been really intuitive to use and the support has been first class whenever we get stuck.

Cons

I guess we are an advanced user and sometimes we struggle to get the exact metrics we want from the prebuilt widgets but this is more that offset by the ease of use and how quickly you can create dashboards with minimal technical knowledge. Would love to be able to do stacked bar charts. I'm sure that will come soon as they are continually improving the product.

Alternatives considered

[DashThis](https://www.capterra.com/p/163170/DashThis/)

Reason for choosing Geckoboard

More intuitive and better selection of ready to go Widgets.

Review Source

VR

Verified Reviewer  
CEO  
Retail  
Used the software for: 2+ years

### "It was good few years ago but now its fading away with higher monthly charges"

May 31, 2022

2.0

I used them for few years and it was serving the purpose for me, showing analytics on big screen TV in our ecommerce command center. Out of nowhere, my billing department got an email on May 12th saying , we will change your monthly fee from $59 to minimum of $149 and I was given the option to cancel the subscription completely . I was a legacy customer and I was paying $59 per month for 35 dashboards. now 10 dashboard is going to be $149 and 30+ dashboard will be somewhere between $300 to $500 probably. I am not against price increases and I think healthy businesses should do this overtime to makeup for the inflation and increased cost. But I certainly dont appreciate it when you raise prices suddenly with a short notice, specially for customers who have been on your platform for many years. I signed up back in 2018 when your dashboards only had 2 colors . I feel like I need to get out of this platform now, as I dont think their platform is worth few hundreds a month. I wish they had increased their prices over time so we didnt have to migrate our command center elsewhere within few weeks.

Pros

I can show my operational data to my team members and users in almost real time. It was great to show the unshipped orders, orders with problems and so on. customization was not that hard on basic data reporting.

Cons

Sudden price increases which just happened for us. Data connectors are limited , they add new ones but not useful for us. they got rid of the iphone app too which was a big disappointment. refreshing takes a long time specially if you use salesforce reports/data. Text on tiles is very small, not the best solution if you want to show the numbers on large TVs. You can make the text Bold but that's pretty much it. We used our dashboard TV within 15ft away from our desk, so it was OK when we were sitting right Infront of TVs.

Review Source

Response from Geckoboard

June 8, 2022

Hi there, We're sorry to hear your disappointment with the recent price increase. We are always open to discussing your options and reviewing pricing to help meet your needs so please contact our Support team on support@geckoboard.com. As for your other feedback, this has been shared with the Product team for consideration. We're always looking to improve what we do so feedback like this is really valuable. Thanks, The Geckoboard Team

AA

Albert A.  
General Manager  
Arts and Crafts  
Used the software for: 6-12 months

### "The Software for Sharing Live Data with all Employees"

November 27, 2022

5.0

The overall experience using this software within our business has been quite a positive experience which resulted in cost savings for our business as well as having employees that feel more included.

Pros

The reason why we decided to implement Geckoboard was due to the difficulties we were facing to share all data with all employees. Geckoboard has helped our business in keeping all employees up to data with all latest data from all employees. The software is very user friendly and one does not need to be very knowledgeable on software operating. Dashboard can be adjusted to your needs which is very effective.

Cons

The only small issues faced were some error pop-ups which we encountered during the first few months of the implementation but it has now been a while since such an error popped up so it might have been resolved.

Alternatives considered

[Databox](https://www.capterra.com/p/154024/Databox/)

Reason for choosing Geckoboard

There was no specific reason why we chose Geckboard but we do not regret taking such a decision.

Review Source

MC

Mads C.  
Frontend Developer  
Consumer Goods  
Used the software for: Less than 6 months

### "Super simple"

March 12, 2024

5.0

I love how simple it is to use. That you can connect data from so many different sources in an easy way. We have our data exported directly from our systems to an excel file, and it works wonders with the excel widget. So many great ways to visuallise the data in this widget, that is very flexible!

Pros

How simple it is to connect different data sources, and visualize them fast.

Cons

A bit pricy when you want to add more dashboards. It would be great if you could customise the layout of data even more. For example Geckoboard is very strict in font size relative to the widget. I have cases where I want to show numbers at a smaller size in a number widget. I have cases where I want to show 3 numbers, but there is only room for 2. A more flexible way to show numbers next and above or under each other would be great.

Alternatives considered

[Plecto](https://www.capterra.com/p/160483/Plecto/)[Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/)

Reason for choosing Geckoboard

Price, simplicity and the overall look and feel of widgets in geckoboard are great.

Review Source

MB

Mike B.  
Software Engineer  
Marketing and Advertising  
Used the software for: 2+ years

### "Powerful Integrations and Easy Setup"

November 25, 2025

5.0

My overall experience with Geckoboard has been very positive. The platform offers many integrations and makes it easy to create a professional dashboard within minutes. Its flexibility, smooth API support, and helpful customer service made it a pleasure to use. I would definitely recommend it to anyone needing a clear and reliable way to present data.

Pros

I particularly appreciate the high level of flexibility when configuring and customizing dashboards. The API integrations work smoothly, and the customer support team is consistently responsive and helpful. Overall, the platform is very easy to get started with!

Cons

After using the platform for an extended period, I had to reconfigure or completely rebuild several integrations because some of them were no longer supported. This resulted in extra maintenance work and a bit of frustration while keeping the dashboards up to date.

Review Source

Hayden G.  
Operations Manager  
Legal Services  
Used the software for: Less than 6 months

### "Great tech, easy to use. "

October 27, 2025

5.0

Really positive and helped the business considerably with realtime live tracking. Would recommend to others.

Pros

Geckoboard is incredibly easy to use(I have no coding experience and there are native APIs for both HS and Aircall) giving us live data. The team are incredibly responsive and have worked with us considerably to tailor it to our needs and quickly build accurate data reports which have helped reduce the teams missed call rate by 10% since going live.

Cons

It would be nice to see a couple of extra integrations added on over time (Front, CloudTalk) and be able to produce % a little easier. Minor things though.

Review Source

Wayne L.  
Contact Centre Manager  
Insurance  
Used the software for: 1-2 years

### "Would highly recommend Geckoboard"

August 13, 2025

5.0

Excellent. The account managers truly care about my experience as a user and want to improve their offering all the time.

Pros

I like the flexibility of the dashboards. The dynamic views and the quality of information available in real-time are excellent. I haven't seen many platforms that offer this type of real-time data across multiple systems.

Cons

I don't. The team are incredible and have actively taken my feature requests on board and have worked on them.

Review Source

PS

Patrick S.  
IT Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to read metrics where you need them"

February 17, 2025

5.0

It works well for our team to have their data and metrics viewable in the department offices. This is nice because it blocks the need for users to have to bring up their own reports on a regular basis.

Pros

The platform is easy to setup and use on a plethora of devices. It provides good feedback on what is being displayed and offers a good amount of control over the page and its options so users are able to get to the data they need quickly.

Cons

If it was setup by someone else it can be a bit of a pain to straighten out the configuration of others who may not have labeled things very clearly.

Review Source

EE

Eric E.  
Care Support Lead  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Wonderful Service"

September 2, 2025

5.0

There was a PipeDrive report I wanted to use on our office Geckoboard, but I couldn't find a way to upload it. I reached out to Geckoboard support for assistance.

Pros

The staff was very helpful & quick to respond. I enjoyed working with the helpful, hard-working employees.

Cons

Honestly, I was very pleased with the provided service. The team was quick to offer any assistance they could. My only complaint is that they were unable to execute my request, although they tried to.

Review Source

AP

Aaron P.  
Principal Data Architect  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great experience with Geckoboard!"

February 17, 2025

5.0

It's been great -- good support, and it's quite easy to set things up.

Pros

Geckoboard is easy to connect to the data sources, and easy to create easy to read dashboards.

Cons

You have to make sure emails you will send boards out to are set up before adding them because an opt in email gets sent, and they can't resend it, and it's a real pain to try to opt in afterwards (and doesn't always work.)

Review Source

NJ

Nick J.  
Lead  
Telecommunications  
Used the software for: Less than 6 months

### "Simple but nice tool"

September 13, 2024

5.0

Pros

Without technical knowledge, you can create a beautiful dashboard for the team. Very nice!

Cons

Customizing the look and feel is not possible. I like to use the colors of the corporate identity. With our subscription this is not possible.

Review Source

RY

Robert Y.  
Founder  
Real Estate  
Used the software for: Less than 6 months

### "Time Saving Efficiency and Motivation"

March 28, 2024

5.0

It has been a fantastic experience. I am not tech savvy at all and \[sensitive content hidden\] at Geckoboard made setting everything up very easy. He put time into understanding why I wanted a dashboard system, how I wanted to use it, and how Geckoboard could help me accomplish what I set out to do. A big goal for me was to not have to change how I already did things. I didn't want to add more work/steps to what I already did in order to have a dashboard system. This is HUGE for me and he/Geckoboard was able to make it happen. My journey to having a dashboard system for my company started out as a very frustrating one. Other companies I reached out to for assistance during their free trial period were not very helpful or were just flat out unresponsive. I had quite the opposite experience with Geckoboard and I couldn't be happier.

Pros

I have been tracking sales and commissions through Google Sheets for 5 years now. After getting my sheets dialed in, saving me tons of time, I was still spending significant time each week updating our sales boards in the office. Geckoboard has automated everything and did it using the sales tracking Google Sheets I was already using. This has saved me hours each week. The boards are visually appealing and easy to understand. I can now also have this information in front of our entire company at all times, on their phones or computers, instead of having to be in the office to see the boards. Agents are competitive. They love to see how we are doing as a company and where they fall on the leaderboards. This has provided motivation and healthy competition within the company. I am already seeing many more possibilities I can utilize Geckoboard for to make our company better. I am excited to implement them.

Cons

Nothing to mention at this time.

Review Source

NC

Nathan C.  
Project Management  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Great for Dashboards!"

May 30, 2024

5.0

Pros

How easy it is to change and add widgets

Cons

Its not fully customisable yet, but they are constantly working to make improvements. Can be expensive depending on the package you go for.

Review Source

SC

Samuel C.  
Senior Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Addictive Data Visualization and Monitoring Tool"

March 30, 2023

5.0

Addictive dashboard that you can't keep your eyes off!

Pros

The ability to connect to a wide range of data sources, including tools we use like Google Analytics, Salesforce, and Zendesk, as well as custom data sources through APIs or spreadsheets. This makes it easy for our company to track and display our key metrics in real-time.

Cons

It's only designed for data visualization and monitoring, rather than data analysis or manipulation! You will need an additional tool for that.

Review Source

AM

Aaron M.  
Director  
Automotive  
Used the software for: 1-2 years

### "Geckoboard user for 1 year "

June 15, 2022

5.0

Very good and fair to deal with

Pros

Easy to use and we get help and support direct from Hari and the team whenever needed.

Cons

Cut copy paste needed to setup quickly new dashboards with the same format.

Review Source

Response from Geckoboard

June 17, 2022

Thanks so much for the review Aaron. The ability to duplicate dashboards is a common request that is sat high on the list of features for our product team to develop. We've shared your review with them to help boost the case for this!

ED

Ellen D.  
Project Manager  
Retail  
Used the software for: Less than 6 months

### "Can Be A Tool for Visualising Performance - Needs a Few More Updates"

June 23, 2022

4.0

So far it has been pretty good. I have found the support team incredibly attentive and helpful when needed.

Pros

Being able to visualise our performance in head office has been fantastic. It was super quick and easy to set up Geckoboard for our business.

Cons

I would love to have more filters for Shopify and possibly more information/data from Instagram. It would be great to be able to display or show our top-performing Instagram posts on a dashboard. It would also be great to be able to display more granular information from our Shopify store.

Review Source

Response from Geckoboard

June 24, 2022

Hi Ellen, Thank you for your review. Your feedback on Instagram is really helpful, we've passed this on to the Product team. We'd love to know more about the granular data you'd like to see from Shopify, feel free to drop us a message with details on support@geckoboard.com. Thanks again!

VN

Vaughn N.  
Director  
Construction  
Used the software for: 2+ years

### "Had an immediate impact on our sales figures"

April 10, 2023

5.0

Pros

We have this up on a large screen in each of our offices and every minute of every day you can see exactly where you are against your targets. All staff from Sales reps to dispatchers were motivated by this and we saw an immediate impact on our sales figures and awareness in the team!

Cons

We would like this to be able to connect to other systems that we use currently without having to go through API connections as we are not very technologically minded!

Review Source

JK

Josh K.  
Digital Editor  
Media Production  
Used the software for: 6-12 months

### "Great software, easy to use and display "

May 4, 2023

5.0

Pros

I like the ability to share to TV, I like the different widgets available, I like that you can pull data from a huge range of sources

Cons

Not all services are configured, but a huge range are

Review Source

RB

Rhj B.  
Head of Customer Success, Marketing & Sales  
Industrial Automation  
Used the software for: 2+ years

### "Awesome product"

June 13, 2022

5.0

Great. Great Customer Service who listen to your feedback

Pros

Easy to use. Great Customer Service who listen to your feedback

Cons

N.A. I chose this product because i wanted it.

Review Source

Response from Geckoboard

June 17, 2022

Thanks so much for your review Rhj. Our customer service and feedback loops are something we really pride ourselves on so we love to hear this!

RN

Robert N.  
Office Administrator  
Construction  
Used the software for: 6-12 months

### "Display your important data with ease"

February 6, 2024

5.0

Excellent - from use to customer support. Always on point.

Pros

Easy set up and easy to use. Customer service is excellent!

Cons

Nothing - works as promised and expected

Review Source

VR

Verified Reviewer  
Sales Engineering Manager  
Telecommunications  
Used the software for: I used a free trial

### "Excellent for TV dashboards"

October 16, 2019

5.0

Overall if you are looking for a way to get metrics on a TV to drive team performance, this is perfect. If you are looking for a BI tool, look elsewhere.

Pros

Geckoboard is very easy to use and get set up. If you have basic knowledge of data, you will be able to get metrics and dashboards created easily. They also have a wide variety of prebuilt dashboards. The metrics looks great and getting them up on a TV can have a huge impact on team performance.

Cons

There aren't many options for working with your data but that's to be expected here. You really need to have your data in the format you want it displayed before you bring in into Geckoboard.

Alternatives considered

[Grow](https://www.capterra.com/p/136247/Grow/)[Klips](https://www.capterra.com/p/130237/Klipfolio-Dashboard/)[Databox](https://www.capterra.com/p/154024/Databox/)[Tableau](https://www.capterra.com/p/208764/Tableau/)

Review Source

JR

John R.  
sales Director  
Telecommunications  
Used the software for: Less than 6 months

### "Super Product"

June 15, 2022

5.0

fantastic product and company - software can be very user specefic - so i was wary it wouldnt do what i wanted. however it did and if anything left me wanting more of it!

Pros

extremely easy to set up and deploy even for the most basic of admin. However support is instant and can immediately help you to gain more from the software

Cons

for someone in the middle i would love a little more features with the interactive dashboard without having to chose the highest version / pricing

Reason for choosing Geckoboard

simple, clean and efficent pricing model

Review Source

Response from Geckoboard

June 23, 2022

Hi John, Thanks for this lovely review. We're always looking at ways of structuring our pricing and do offer the ability to add-on certain features without having to jump to the next price plan. Feel free to get in touch if you'd like to discuss this! Thanks again :)

VR

Verified Reviewer  
Sneior Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Good product "

June 16, 2022

4.0

Pros

Ease of use and the simplicity of setup

Cons

Limited capabilities for adding more widgets

Review Source

Response from Geckoboard

June 23, 2022

Hi there, Thanks so much for leaving us a review. We'd love to hear more about the limitations around adding more widgets. Please drop us an email if you'd be happy to discuss: support@geckoboard.com Thanks!

VR

Verified Reviewer  
Vice President  
Insurance  
Used the software for: 2+ years

### "Extremely easy to use one-stop shop analytics dashboard"

March 9, 2018

4.0

Showing the higher ups key statistics and company performance metrics in a very attractive, intuitive visual format.

Pros

How easy it was to take raw data from our company, and manipulate it via the Geckobard software to display in a pretty, easy to read, impactful format .

Cons

Didn't provide a ton of recommendations for uses for the dashboard (common uses, examples, ideas, etc.

Review Source

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