---
title: "Geckoboard Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Geckoboard the right Dashboard solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/153066/Geckoboard/reviews/"
page_type: "reviews"
language: "en"
---

Geckoboard

4.7 (123)

[View alternatives](https://www.capterra.com/p/153066/Geckoboard/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Geckoboard

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

SS

Steven W R S

Managing DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“We have a few board that keep the team on point and quite a few more that I as a business owner make frequent use of on my mobile phone.“

September 9, 2025

MB

Mike B

Software EngineerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“After using the platform for an extended period, I had to reconfigure or completely rebuild several integrations because some of them were no longer supported.“

November 25, 2025

MB

Mike B

Software EngineerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“The API integrations work smoothly, and the customer support team is consistently responsive and helpful.“

November 25, 2025

EE

Eric E

Care Support LeadHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months.

“There was a PipeDrive report I wanted to use on our office Geckoboard, but I couldn't find a way to upload it.“

September 2, 2025

PS

Patrick S

IT ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“It works well for our team to have their data and metrics viewable in the department offices.“

February 17, 2025

PS

Patrick S

IT ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“If it was setup by someone else it can be a bit of a pain to straighten out the configuration of others who may not have labeled things very clearly.“

February 17, 2025

William L

Group COOFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Excellent dashboard with brilliant functionality and ability to personalise each and every element, great for keeping our whole team aware of keep metrics and messages from wherever they are working“

January 29, 2024

NJ

Nick J

LeadTelecommunications, 51 - 200 employeesUsed the software for: Less than 6 months.

“Customizing the look and feel is not possible.“

September 13, 2024

## Showing most helpful reviews

Showing 1-25 of 123 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicholas B.  
Salesforce Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great for Call Center"

August 13, 2025

5.0

They have been very reliable and my company uses them every day. They also are very responsive and are always working to improve the platform. We have 5 TV all in a line in my office with different Geckoboard dashboards on them.

Pros

I like how easily it allows for data to be permanently displayed on a TV. The visuals are clean and stay updated with the data feeding into it.

Cons

I wish there more visualization options like pie charts or thermometer goal graphs. I also wish you could fit more data on one dashboard without it getting cut off.

Alternatives considered

[Domo](https://www.capterra.com/p/119119/Domo/)

Reason for choosing Geckoboard

It was easier to use and cleaner looking.

Review Source

SWRS

Steven W R S.  
Managing Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Very powerful business management tool!"

September 9, 2025

5.0

Geckoboard is not cheap but you get what you pay for. Great product and great support are not free but they are valuable in motivtaing and managing our business performance.

Pros

Geckoboard is a very powerful business management tool. We have a few board that keep the team on point and quite a few more that I as a business owner make frequent use of on my mobile phone. So easy to have the information you need whenever you need it. The Geckoboard system has been really intuitive to use and the support has been first class whenever we get stuck.

Cons

I guess we are an advanced user and sometimes we struggle to get the exact metrics we want from the prebuilt widgets but this is more that offset by the ease of use and how quickly you can create dashboards with minimal technical knowledge. Would love to be able to do stacked bar charts. I'm sure that will come soon as they are continually improving the product.

Alternatives considered

[DashThis](https://www.capterra.com/p/163170/DashThis/)

Reason for choosing Geckoboard

More intuitive and better selection of ready to go Widgets.

Review Source

VR

Verified Reviewer  
CEO  
Retail  
Used the software for: 2+ years

### "It was good few years ago but now its fading away with higher monthly charges"

May 31, 2022

2.0

I used them for few years and it was serving the purpose for me, showing analytics on big screen TV in our ecommerce command center. Out of nowhere, my billing department got an email on May 12th saying , we will change your monthly fee from $59 to minimum of $149 and I was given the option to cancel the subscription completely . I was a legacy customer and I was paying $59 per month for 35 dashboards. now 10 dashboard is going to be $149 and 30+ dashboard will be somewhere between $300 to $500 probably. I am not against price increases and I think healthy businesses should do this overtime to makeup for the inflation and increased cost. But I certainly dont appreciate it when you raise prices suddenly with a short notice, specially for customers who have been on your platform for many years. I signed up back in 2018 when your dashboards only had 2 colors . I feel like I need to get out of this platform now, as I dont think their platform is worth few hundreds a month. I wish they had increased their prices over time so we didnt have to migrate our command center elsewhere within few weeks.

Pros

I can show my operational data to my team members and users in almost real time. It was great to show the unshipped orders, orders with problems and so on. customization was not that hard on basic data reporting.

Cons

Sudden price increases which just happened for us. Data connectors are limited , they add new ones but not useful for us. they got rid of the iphone app too which was a big disappointment. refreshing takes a long time specially if you use salesforce reports/data. Text on tiles is very small, not the best solution if you want to show the numbers on large TVs. You can make the text Bold but that's pretty much it. We used our dashboard TV within 15ft away from our desk, so it was OK when we were sitting right Infront of TVs.

Review Source

Response from Geckoboard

June 8, 2022

Hi there, We're sorry to hear your disappointment with the recent price increase. We are always open to discussing your options and reviewing pricing to help meet your needs so please contact our Support team on support@geckoboard.com. As for your other feedback, this has been shared with the Product team for consideration. We're always looking to improve what we do so feedback like this is really valuable. Thanks, The Geckoboard Team

AA

Albert A.  
General Manager  
Arts and Crafts  
Used the software for: 6-12 months

### "The Software for Sharing Live Data with all Employees"

November 27, 2022

5.0

The overall experience using this software within our business has been quite a positive experience which resulted in cost savings for our business as well as having employees that feel more included.

Pros

The reason why we decided to implement Geckoboard was due to the difficulties we were facing to share all data with all employees. Geckoboard has helped our business in keeping all employees up to data with all latest data from all employees. The software is very user friendly and one does not need to be very knowledgeable on software operating. Dashboard can be adjusted to your needs which is very effective.

Cons

The only small issues faced were some error pop-ups which we encountered during the first few months of the implementation but it has now been a while since such an error popped up so it might have been resolved.

Alternatives considered

[Databox](https://www.capterra.com/p/154024/Databox/)

Reason for choosing Geckoboard

There was no specific reason why we chose Geckboard but we do not regret taking such a decision.

Review Source

MC

Mads C.  
Frontend Developer  
Consumer Goods  
Used the software for: Less than 6 months

### "Super simple"

March 12, 2024

5.0

I love how simple it is to use. That you can connect data from so many different sources in an easy way. We have our data exported directly from our systems to an excel file, and it works wonders with the excel widget. So many great ways to visuallise the data in this widget, that is very flexible!

Pros

How simple it is to connect different data sources, and visualize them fast.

Cons

A bit pricy when you want to add more dashboards. It would be great if you could customise the layout of data even more. For example Geckoboard is very strict in font size relative to the widget. I have cases where I want to show numbers at a smaller size in a number widget. I have cases where I want to show 3 numbers, but there is only room for 2. A more flexible way to show numbers next and above or under each other would be great.

Alternatives considered

[Plecto](https://www.capterra.com/p/160483/Plecto/)[Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/)

Reason for choosing Geckoboard

Price, simplicity and the overall look and feel of widgets in geckoboard are great.

Review Source

TC

Tobi C.  
Business Development manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Culture setting and visual pleasure"

August 31, 2022

5.0

Loving the software and it has bolstered company cukturebinbthebsmese that sales are seeing healthy competition. Production team is able to see their utilization and over productivity is on the up because everyone can see what is happening with their KPI live.

Pros

Visual allows the company to see love data and company movements.

Cons

Images are a little complicated to add and needs custom built creatives. Would be amazing if there were pre built templates to connect and simply add a photo etc.

Alternatives considered

[Databox](https://www.capterra.com/p/154024/Databox/)

Reason for choosing Geckoboard

Used in previous agency and felt it is a must have in the new organisation.

Review Source

MB

Mike B.  
Software Engineer  
Marketing and Advertising  
Used the software for: 2+ years

### "Powerful Integrations and Easy Setup"

November 25, 2025

5.0

My overall experience with Geckoboard has been very positive. The platform offers many integrations and makes it easy to create a professional dashboard within minutes. Its flexibility, smooth API support, and helpful customer service made it a pleasure to use. I would definitely recommend it to anyone needing a clear and reliable way to present data.

Pros

I particularly appreciate the high level of flexibility when configuring and customizing dashboards. The API integrations work smoothly, and the customer support team is consistently responsive and helpful. Overall, the platform is very easy to get started with!

Cons

After using the platform for an extended period, I had to reconfigure or completely rebuild several integrations because some of them were no longer supported. This resulted in extra maintenance work and a bit of frustration while keeping the dashboards up to date.

Review Source

Hayden G.  
Operations Manager  
Legal Services  
Used the software for: Less than 6 months

### "Great tech, easy to use. "

October 27, 2025

5.0

Really positive and helped the business considerably with realtime live tracking. Would recommend to others.

Pros

Geckoboard is incredibly easy to use(I have no coding experience and there are native APIs for both HS and Aircall) giving us live data. The team are incredibly responsive and have worked with us considerably to tailor it to our needs and quickly build accurate data reports which have helped reduce the teams missed call rate by 10% since going live.

Cons

It would be nice to see a couple of extra integrations added on over time (Front, CloudTalk) and be able to produce % a little easier. Minor things though.

Review Source

Wayne L.  
Contact Centre Manager  
Insurance  
Used the software for: 1-2 years

### "Would highly recommend Geckoboard"

August 13, 2025

5.0

Excellent. The account managers truly care about my experience as a user and want to improve their offering all the time.

Pros

I like the flexibility of the dashboards. The dynamic views and the quality of information available in real-time are excellent. I haven't seen many platforms that offer this type of real-time data across multiple systems.

Cons

I don't. The team are incredible and have actively taken my feature requests on board and have worked on them.

Review Source

EE

Eric E.  
Care Support Lead  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Wonderful Service"

September 2, 2025

5.0

There was a PipeDrive report I wanted to use on our office Geckoboard, but I couldn't find a way to upload it. I reached out to Geckoboard support for assistance.

Pros

The staff was very helpful & quick to respond. I enjoyed working with the helpful, hard-working employees.

Cons

Honestly, I was very pleased with the provided service. The team was quick to offer any assistance they could. My only complaint is that they were unable to execute my request, although they tried to.

Review Source

PS

Patrick S.  
IT Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to read metrics where you need them"

February 17, 2025

5.0

It works well for our team to have their data and metrics viewable in the department offices. This is nice because it blocks the need for users to have to bring up their own reports on a regular basis.

Pros

The platform is easy to setup and use on a plethora of devices. It provides good feedback on what is being displayed and offers a good amount of control over the page and its options so users are able to get to the data they need quickly.

Cons

If it was setup by someone else it can be a bit of a pain to straighten out the configuration of others who may not have labeled things very clearly.

Review Source

CV

Cas V.  
Account Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Great dashboard with a lot of freedom"

September 12, 2024

4.0

All in all, it's an easy to use dashboard with seemingly endless ways to illustrate progress in your team!

Pros

Geckoboard offers loads of variety and ease with the different widgets and the amount of data sources you can connect it to. Also, connecting the dashboard with the tv works like a charm. Lastly, the people behind the screens always reply very swiftly to any question I have!

Cons

I think the pricing is a little bit too high.

Review Source

RY

Robert Y.  
Founder  
Real Estate  
Used the software for: Less than 6 months

### "Time Saving Efficiency and Motivation"

March 28, 2024

5.0

It has been a fantastic experience. I am not tech savvy at all and \[sensitive content hidden\] at Geckoboard made setting everything up very easy. He put time into understanding why I wanted a dashboard system, how I wanted to use it, and how Geckoboard could help me accomplish what I set out to do. A big goal for me was to not have to change how I already did things. I didn't want to add more work/steps to what I already did in order to have a dashboard system. This is HUGE for me and he/Geckoboard was able to make it happen. My journey to having a dashboard system for my company started out as a very frustrating one. Other companies I reached out to for assistance during their free trial period were not very helpful or were just flat out unresponsive. I had quite the opposite experience with Geckoboard and I couldn't be happier.

Pros

I have been tracking sales and commissions through Google Sheets for 5 years now. After getting my sheets dialed in, saving me tons of time, I was still spending significant time each week updating our sales boards in the office. Geckoboard has automated everything and did it using the sales tracking Google Sheets I was already using. This has saved me hours each week. The boards are visually appealing and easy to understand. I can now also have this information in front of our entire company at all times, on their phones or computers, instead of having to be in the office to see the boards. Agents are competitive. They love to see how we are doing as a company and where they fall on the leaderboards. This has provided motivation and healthy competition within the company. I am already seeing many more possibilities I can utilize Geckoboard for to make our company better. I am excited to implement them.

Cons

Nothing to mention at this time.

Review Source

KR

Ken R.  
Call Center Manager  
Construction  
Used the software for: 2+ years

### "GECKO Sales"

September 5, 2023

4.0

keeping the sales guys & GM's aware of where they are .

Pros

The automatic update and the sharred link

Cons

Setting up the data in monthly & Yearly has been difficult using excel.

Reason for choosing Geckoboard

Easier to get started with and the shared link is nice.

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Retail  
Used the software for: 1-2 years

### "A fantastic platform for the creation of dashboards"

May 26, 2022

4.0

In addition to keeping tabs on our major objectives, we've also used it to foster some healthy competition among our staff members. The names of employees, along with their current distance from a goal number, are displayed on a massive screen that is occasionally set up in the conference room at our company on occasion. It stirs up just the right amount of competitive camaraderie.

Pros

Even for people who don't like to look at data, the user interface is appealing to the eye. It is an excellent choice if you are looking for a high-level data-sharing platform for small to medium-sized businesses or corporations to meet your needs. The greater the number of miles that separate each team, the better. Smaller organizations, as well as those that don't need to explain complicated data to people who aren't familiar with the data source, would be less suitable candidates for this solution.

Cons

Outside of presenting goals, this tool doesn't have a whole lot of other uses. In addition, there are not a lot of options available to choose from when it comes to the graphics themselves. In addition to the point at which the website initially loads or when you accomplish a particular goal, I'd like for some of them to have an animated component.

Review Source

BO

Barry O.  
Head of Customer Operations  
Retail  
Used the software for: 2+ years

### "Highly Reccommended"

June 13, 2022

5.0

So easy to use and allows me to build my own boards specific to my needs. Cant fault Also the Gekoboard team are a dream to work with. I have worked in Customer Operations all my life and I am extremely impressed by their customer support.

Pros

I find Gekoboard so easy to use and navigate too. I particularly like the customisation element as it allows me to tailor my boards to my exact specification.

Cons

There are some merging of data points that I would like to see available but have discussed these with Gekoboard and they already have these in the pipline which was music to my ears.

Review Source

VR

Verified Reviewer  
Tech Support  
Information Technology and Services  
Used the software for: Less than 6 months

### "Short but sweet review title "

March 28, 2023

5.0

Pros

Geckoboard is super easy to start working with, all of the available options are implemented & connected with ease.The visualization is clear and simple, and new features are added all the time.Also, the support team is amazing.

Cons

Not much to say as our use of Geckoboard is for a relatively small group of people.It answers our needs pretty well.

Review Source

VR

Verified Reviewer  
Director  
Retail  
Used the software for: 6-12 months

### "Great simple reporting tool"

June 17, 2022

5.0

Great experience, it's reliable and presents our key metrics nicely.

Pros

Perfect for visualising data, and keeping it fresh and up to date.

Cons

They shopify integration is a little lacking.

Review Source

Response from Geckoboard

June 23, 2022

Hi there, Thanks so much for your review. We'd love to know more about the types of metrics you'd like to see from our Shopify integration. Feel free to drop us an email with more detail: support@geckoboard.com Thanks again!

VR

Verified Reviewer  
Director Of Customer Success  
Computer Software  
Used the software for: I used a free trial

### "5-minute setup, but needs more filters"

November 20, 2018

4.0

If you have TVs or monitors on your wall, you've already made an investment to get data in front of your team. Geckoboard is a great way to do this. It isn't perfect yet, but is still the easiest tool I've used to get data up quickly.

Pros

Geckoboard was amazingly easy and fast to setup. We've had monitors in our office for years, but never fully utilized them. Geckoboard provided a very easy and fast way to get our data set up. It pulls from the other softwares we're using (Hubspot, Zendesk, Google Doc, etc.) and displays the information in a great format.

Cons

You're limited to pre-determined fields of data that you an display without much editing (e.g. you can only display data points that Geckoboard has set up). The ability to edit what is being displayed is also limited, depending on the data point. I've also had an issue with knowing the timeframe of the data. For example, we display the % of inbound support calls answered under 40 seconds. I'm unable to define the date/time range (7 AM - 7 PM, last 24-hours, etc.)

Review Source

VR

Verified Reviewer  
Senior Recruiter  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for Tracking Weekly and Quarterly Sales"

November 25, 2020

4.0

We have been displaying our daily and weekly sales data.

Pros

We are able to customize our salesforce reports and display the reports on our screens throughout the hospital.

Cons

Sometimes there is a bit of a lag between refreshes on the data on the board but I dont think its too sizeable.

Review Source

VR

Verified Reviewer  
data analyst  
Accounting  
Used the software for: Less than 6 months

### "Data analysis platform"

November 15, 2022

5.0

This is what I was looking for

Pros

Geckoboard is one of the many data analysis platforms that are revolutionizing the way we look at data. Thanks to its interface, its features and its incredible customer support

Cons

just the subscription price which is a bit expensive I think

Alternatives considered

[Databox](https://www.capterra.com/p/154024/Databox/)

Review Source

VR

Verified Reviewer  
web developper  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "good tools"

June 22, 2023

5.0

i just wanted to have a dashboard on a TV for one part of the logistic we have, and i found your tools really interesting!

Pros

at first it can be impressive because you have many widgets, but it's not that hard, but if you have any question, the custumer service help a lot.

Cons

all information in one page, easy to use, good looking

Reason for choosing Geckoboard

don't know

Review Source

KV

Kevin V.  
Software Architect  
Internet  
Used the software for: 2+ years

### "Nice one stop solution for dashboard metrics"

November 21, 2018

5.0

Pros

Geckoboard has a variety of really nice integrations with third party products. Most SaaS solutions you would be interested in tracking have integrations which makes it pretty easy to get going with displaying relevant metrics. The website interface is also pretty easy to use and you can get a dashboard together pretty quickly.

Cons

The interface for getting custom metrics uploaded could be a bit easier to use but overall it is a good solution and not bad to get started with it!

Review Source

NH

Nicolas H.  
Co-founder  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Love the UI/UX"

June 15, 2022

4.0

Pros

UI/UX is pretty good, which is a good thing as I use this product everyday to display critical KPIS to everyone on a screen.

Cons

The custom widgets are pretty hard to communicate with - need custom endpoints. Plus it misses pie charts.

Reason for choosing Geckoboard

Interface and design.

Review Source

Response from Geckoboard

June 23, 2022

Hi Nicolas, Thanks for your review! We understand your feedback for custom widgets, they can be a bit tricky. We've shared this feedback and your need for pie visualizations with the Product team for consideration. Thanks again :)

Michael L.  
Head of Customer Service Ops  
Financial Services  
Used the software for: 6-12 months

### "You get a dashboard! YOU get a dashboard!"

July 18, 2019

4.0

Pros

Who doesn't love dashboards? We were able to take our Zendesk data and showcase our customer service stats using Geckoboard.

Cons

It's kind of confusing to use at first and doesn't always pull in all of the data, but with a little elbow grease (not really) we were able to get it to work for us.

Review Source

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